Resorts World Kijal

Property was little old but staffs are very friendly . Lot of activity available for family with kids

The morning buffet breakfast need serious upgrading. Limited choice of food and local or international food not up to 4 star status hotel. I am a frequent visitor to Resort hotel b4 Covid. The buffet breakfast previously, prior to 2018 was good, they served tasty nasi dagang and nasi lemak and egg omelette was good. Now the standard has deteriorated. Very disappointed. Salad dressing only French. Coffee no cappuccino selection, Tea is so diluted is like plain water, bread only white bread, no wheat or brown bread, bread, The nasi kerabu blue coloring is so artificial is like using fake coloring , should use real bunga telang, which is a healthier choice. The toilet and bathroom doors are falling apart. No hand soap is the washing basin. Sauna is not functioning for both man n woman room. If no further improvement, i think the hotel will lose its 4 star status n lose its loyal customers base as well. I sincerely hope that the hotel will be restored to its old glory days Best wishes

No breakfast service by hotel.

My 4th time staying at this hotel for the past 18 months. All for work purpose. In Kerteh, I would say this is the best hotel you can stay. But if compared to any hotel in KL , this is just decent hotel. Plus point are this hotel have a nice beach and swimming pool. AND I don't understand why your management decide to no longer offer bed with breakfast. Breakfast is by walk-in customer only now. For business travelers, this sucks because we could not claim a separate bill of breakfast and room. So, having breakfast outside is the solution.

This is my 5th time staying here. As they is actually not a lot of decent hotel here in Kerteh. In overall this hotel is actually ok if u can live with old design, old decoration, but been taken care quite well. BUT, I dont understand why this new management decide to no longer offer Room with Breakfast package. I was told by the front desk it is a new policy. If u want breakfast, u can only do it by walk in. It is weird because FYI , for business travellers, we are given Accomodation claim and Meal allowance. If your breakfast is charge seperately, we could not claim it as it will be under Meal allowance which the allowance amount is fixed per day. I rather have a traditional Terengganu breakfast like Nasi Dagang, Nasi Lemak Ikan Aya or Nasi Kerabu outside your hotel instead of paying RM39 for your buffet Hopefully you can offer it again as package, if not, u are losing business especially from business travellers like me.

Clean and big spaces

:D

Staff were nice and everything was in decent condition though dated

Worth the money...fantastic ssndy beach and pool.

Building no well maintain

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Room was very clean. Basic room convenience all available. Staff was friendly. Location is very accessible

I found a dead cockroch inside the wardrobe

The room is perfect, perhaps add 2x 13Amp plug for charging laptop/ mobile gadget will be perfect..

The ceiling fan regulator didnt work properly, a/c not really functioning, water heater almost burned my hand.

Staffs are friendly, beautiful resorts but the beach bar closes early ☹️

It was an amazing getaway with friendly staff n good food

The hotel I believe is quite old from the appearance and the room design, but it is maintain well. The room is clean, amenities are good and functional. The hotel staff were friendly. Breakfast buffet have a lot of choices, which is nice.

Friendly staff, good food. 👍

Good beach resort, but our stay was during monsoon season thus limited access to the beach!