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Sheraton Petaling Jaya Hotel
Hotels
8.6
/10
Very Good
357 reviews
What Guests Say About Their Stay
Boon
10.0
/ 10
One of best and most pleasant experiences I’ve had staying here at the Sheraton in Petaling Jaya, as a first time staying I was blown away at the whole experience.
The staff were very friendly and always attentive, the hotel was very modern and welcoming and the view from my room was spectacular!
Will definitely be making this my only place to stay in the future!
Chu-Beng
10.0
/ 10
The breakfast was really good . Went all out to try to please me when i requested for mutarbak a local dish. The chef prepared the dish for me the next morning. Thank you. Really appreciate it.
Thomas
10.0
/ 10
The hotel and staff were lovely! The rooftop bar and pool are fabulous, with great views.
It is right next to a main freeway, which is convenient for transportation but not so great for air quality.
In the Area
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Jalan Utara C, Kuala Lumpur, Petaling Jaya, Malaysia, 46200
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Sheraton Petaling Jaya Hotel
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What's around Sheraton Petaling Jaya Hotel
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Jalan Utara C, Kuala Lumpur, Petaling Jaya, Malaysia, 46200
Discover More About Sheraton Petaling Jaya Hotel
Location
Sheraton Petaling Jaya Hotel is a hotel in a good neighborhood, which is located at Petaling Jaya.
About Sheraton Petaling Jaya Hotel
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sheraton Petaling Jaya Hotel exclusively for you.
Sheraton Petaling Jaya Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Sheraton Petaling Jaya Hotel.
All facilities in Sheraton Petaling Jaya Hotel
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
- Computer station
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Rooftop terrace
- Banquet
- Ballroom
- Parking (surcharge)
Things to Do
- Outdoor pool
- Garden
- Shops
Transportation
- Limo or town car service
- Valet parking (surcharge)
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Sheraton Petaling Jaya Hotel
Important Note
As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.
- Fee for buffet breakfast: approximately MYR 68 for adults and MYR 34 for children
- Self parking fee: MYR 50 per day
- Valet parking fee: MYR 30 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: MYR 80.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MYR 200 per accommodation, per day
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Alipay and Touch 'n Go eWallet
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Customers may be requested by the property to provide documentation of recent travel history (such as passport immigration stamps) and/or complete a health declaration.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sheraton Petaling Jaya Hotel | 253 |
Number of floors in Sheraton Petaling Jaya Hotel | 33 |
Another facilities in Sheraton Petaling Jaya Hotel | Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage |
Frequently asked question in Sheraton Petaling Jaya Hotel
What are available facilities at Sheraton Petaling Jaya Hotel?
There are top facilites at Sheraton Petaling Jaya Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Petaling Jaya Hotel?
The standard check-in time at Sheraton Petaling Jaya Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Petaling Jaya Hotel provide breakfast?
Yes, Sheraton Petaling Jaya Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sheraton Petaling Jaya Hotel
Traveloka (57)
Other sources (300)
8.6
Very Good
From 300 reviews
Cleanliness
9.2
Room Comfort
9.0
Service and Facilites
8.8
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Traveler Reviews Sheraton Petaling Jaya Hotel
Number of reviews per page
20
40
Top reviews
Boon
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
One of best and most pleasant experiences I’ve had staying here at the Sheraton in Petaling Jaya, as a first time staying I was blown away at the whole experience.
The staff were very friendly and always attentive, the hotel was very modern and welcoming and the view from my room was spectacular!
Will definitely be making this my only place to stay in the future!
Read More
Saifulaqiff
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Nice place for holidays
Sat
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Staff were truly helpful and friendly
Shaw Jiun
Business
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Good stay.
Hin Yeung
Business
8.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Excellent in cleanliness. Comfortable bed. Pillow is a bit softer then I expected. Good position to go to Klang and KL.
Maggie
Business and Leisure with Partner
4.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Reception wasn’t explaining the parking rate at all, and not helpful enough. Area around no malls
Verified traveler
Business
6.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Floor selection inside the hotel lifts requires a PHD in rocket science.
The lift maintenance program during my stay, 21 August 2024, exacerbated the lift selection excursion.
Chu-Beng
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
The breakfast was really good . Went all out to try to please me when i requested for mutarbak a local dish. The chef prepared the dish for me the next morning. Thank you. Really appreciate it.
Jason
Business
2.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
Everything is good however to have all lifts to be malfunctioned @ the same time, trapping us in the hotel and missing business appointments is a no go for me. This is the last time i will ever stay in this Sheration Hotel.
Thomas
Business and Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
The hotel and staff were lovely! The rooftop bar and pool are fabulous, with great views.
It is right next to a main freeway, which is convenient for transportation but not so great for air quality.
Barbara
Leisure with Friends
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
There was a problem with the first room we were allocated and we were given an upgrade.
Kimberley
Leisure Family
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Sheraton PJ was excellent - as always. Spacious, spotless and comfortable rooms. Quality amenities were provided. Parking the rental car was a breeze. Check-in staff were professional and efficient. Gym facilities were great and were accompanied by a lovely view. Breakfast staff were friendly and attentive - thanks especially to Jo for making us feel so welcome! The hotel is in a good location if you're travelling by car around PJ and KL - really easy access to the Federal Highway. Thanks Sheraton for another enjoyable stay!
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Aiga
8.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Ok
Jack
Business
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Easily some of the best service at this hotel. A little inconvenient to other locations in KL until you realise the MRT is a short walk across the street from the garage.
Sekhon Rajbans
Business Family
10.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Great room n bed. Xining options very good
Chaeyun
Business
10.0
/10
Reviewed 87 week(s) ago
Hotels.com verified review
This hotel has excellent room conditions – very clean with comfortable bedding, a clean bathroom, and convenient sofas. The water pressure is good, and the hairdryer is powerful. The breakfast offers a variety of options, and it's pleasant to eat with fewer people around. The Teh Tarik at the entrance is genuinely delicious; among many I've tried, it's rich and tasty.
Two downsides: Even when completely closing the windows, some wind-like noise is audible. I'm not sensitive to it, so I slept well. Also, when ordering Nasi Lemak and Fish & Chips through room service, the food took quite a long time to arrive, and the taste was disappointing. A colleague who ordered a sandwich also found it unappealing. It's puzzling why room service doesn't match the quality of the breakfast buffet.
If you don't use room service, there's nothing to be disappointed about – it's a very good hotel.
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Alan
Business and Leisure
6.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
I was disappointed with the standards at this Sheraton. A 5* hotel but there seems to be a lack of good management and thus a staff that lacked confidence and excellence. On a physical note, the use of sateen mix duvet covers instead of the usual 5* crisp cotton is a terrible idea! Sateen holds smells and is too warm for comfort, it also looks shabby quickly with nicks and snags. Several things in the room (club lounge access) didn't work ....TV channels, telephone, USB charge port etc. This is just simple maintenance and that is why I conclude it must be a management problem trickling down through to all staff. I tried to extend my 5night stay and was met with hostility and so I checked out. Very weird and unusual for a Sheraton!
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Yen Nie
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Hotel was clean and new and nice. Staff were helpful and friendly. Only downside was there's very limited shopping and food nearby.
May Lin
Business Family
2.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
Staff attitude is bad and the lift is not operating with just 1 working vs 3
Soon Huat
Business and Leisure Family
6.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
Check in was terrible. Lift was down to 1 that is working on the 2nd day of the stay. Waited for for more than half an hour for a lift.
Number of reviews per page
20
40
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