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  6. Swiss-Garden Beach Resort Kuantan

Swiss-Garden Beach Resort Kuantan

Resort
2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Beserah, Balok, Kuantan, Malaysia, 26100
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Impressive
8.4/10
According to 106 guests
Very convenient for family vacation and long stay.
Suridah S.
See all reviews
Based on 998 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Natural Batik Factory
(1.37 km)
Teluk Cempedak Beach
(10.98 km)
Sultan Ahmad Shah State Mosque
(12.18 km)
Kuantan
(22.99 km)
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Review by Traveloka users
Review
8.4
/10
Impressive
Cleanliness
8.39
Comfort
8.42
Meal
7.85
Location
8.64
Service
8.13

71 Traveloka customers have stayed in this hotel and given reviews:

7.0
Great for those with kids.
8.7
Check in and check out process a bit slow, have to wait minimum 10 minutes to be served.
9.7
Nice place to gather with your family members
9.4
Food is ok. Our check in process is not so fast maybe due to our travel is on the weekend. The rest was great
9.7
Very convenient for family vacation and long stay.
8.3
It enjoyable and a bit old the resort
8.5
Good and nice place for holiday with family
8.5
good service...comfortable...
8.6
I stay at this hotel for a short family vacation recently, hotel lobby was spacious and clean. The receptionist slow in processing the check-in process, I need to wait about 20 minutes before my turn. I feel so disappointed on my second night when there were a party at the lobby hotel and it has resulted a very noise voice disturb my silent night. Not recommended to come when there are team building organize at the hotel because you need to wait for breakfast.
9.4
Wonderful all round. Only complain is people smoking in lobby area right under the no-smoking sign. The WiFi speed could be better too.
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Based on
998 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business111
Couples243
Solo travel14
Family478
Friends getaway77
Rating Result
Very Bad
55
Bad
75
Average
275
Very Good
424
Extraordinary
169
Jun P
BBQ on Saturday night - Not worth it!
Celebrated my recent buddies birthdays at their Restaurant.There were 20 of us and decided to give it a try and also, mainly due to the discount (% is giving according to the age of person celebrating their birthday in November). I gave 2-star mainly due to 1) Good waiters service provided, 2) 3-piece band that keep us entertained and 3) Keropok that served at the buffet. The rest is forgettable and not worth mentioning especially the food at the buffet. The price is RM 92 nett per adult before discount.
Friends getaway - Nov 8, 2017
Sarah5677
Beautiful destination, mediocre hotel
The room was run down, there is an infestation of ants, and the hairdryer was not working. Called Housekeeping but they never reverted back on a replacement. The iron was chipped at the corner, which resulted in me tearing my clothes as I was unaware of the sharp edges. Fully equipped gym and children's facilities, and beautiful beaches.
Business - Nov 7, 2017
Deen_69
Revisit
We used to come here before. We decided to come back on the way to Cherating. ok The room is satisfactory but no more complimentary coffee/tea and no more breakfast. Fridge is available. No many activities for kids - ATV etc. Since it was red flag to swim at sea, kids only had swimming pool to enjoy.
- Nov 5, 2017
Romuluz75
Rustic and kampung feel
The Swiss Garden Resort is located north of Kuantan town and south of the Gebeng industrial area. Its location is good for those who are doing business in the Gebeng area. This resort is located in a rural setting ala “kampung” malay village style. The staff at the check in counter were warm and friendly. Room assigned was at the ground floor and fairly large. Likes - spacious room with all basic amenities - powerful and efficient air cond - friendly and helpful staff - good rates (RM 290 per night including breakfast) - good location with an excellent beach - plenty of car park slots Dislikes - rooms are not carpetted - weird and bad positioning of the toilet WC (refer to the attached photo) - bad access to the swimming pool area from the coffee house
Business - Oct 30, 2017
Travelator72
Nice hotel but dated
We chose to stay here for it's proximity to our friends adjacent bar. It's a nice hotel, rather crowded however it was school holidays n Deepavalli, so that was expected. As it was busy we didn't wait for our bags to be taken to our rooms and took it up ourselves. We did receive a call later and the person sounded regretful that the staff wasn't able to help with our luggage. We told him it was okay. The rooms air conditioning appeared to be freezing, despite adjusting the temperature.. it must be faulty. We slept without any ac. The toilet was well equipped, however there seemed to be a smell of stale urine emanating from the WC.. and lastly, the jug kettle had a leak and water leaked out which fortunately didn't reach our cell phone which was charging nearby on the TV table lol. Bed was comfortable at least. The balcony had green mold growing where the floor meets the glass door, which was unsightly, but didn't bother us sitting out there and enjoying the breeze. Unfortunately we didn't have time to try the spa which I hear is good. All in all it was an OK stay
Friends getaway - Oct 21, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Food and Drinks
    • Bar
    • Snack bar
    • Breakfast
    • Breakfast with surcharge
    • Restaurant with AC
    • Bar
    • Buffet breakfast
    • A la carte breakfast
    • A la carte lunch
    • Buffet dinner
    • A la carte dinner
  • Public Facilities
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Coffee shop
    • Restaurant
    • Elevator
    • Breakfast restaurant
    • Lunch restaurant
    • Dinner restaurant
  • Things to Do
    • Massage
    • Fitness center
    • Spa
    • Outdoor pool
    • Garden
    • Sauna
    • Children pool
    • Children club
    • Outdoor facilities
  • In-room Facilities
    • Bathtub
    • Desk
    • Hairdryer
    • In-room safe
    • TV
    • Shower
    • Minibar
    • Cable TV
  • General
    • Family room
    • AC
    • Non-smoking room
    • Terrace
    • Ballroom
    • Banquet
    • Recreation room
    • Swimming pool
  • Hotel Services
    • Concierge
    • Laundry service
    • Tours
    • 24-hour Receptionist
    • Luggage storage
    • Money changer
    • 24-hour security
  • Sports and Recreations
    • Outdoor tennis court
    • Game room
    • Table tennis
    • Fitness
    • Beach volleyball
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • Transportation
    • Area shuttle
    • Secure parking
  • Connectivity
    • WiFi in public area with surcharge

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      Location
      Swiss-Garden Beach Resort Kuantan is a resort in a good neighborhood, which is located at Beserah.

      Not only well positioned, but Swiss-Garden Beach Resort Kuantan is also one of resorts near the following Teluk Cempedak Beach within 10.98 km and Sultan Ahmad Shah Airport (KUA) within 22.99 km.

      About Swiss-Garden Beach Resort Kuantan

      This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Swiss-Garden Beach Resort Kuantan.

      Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

      From business event to corporate gathering, Swiss-Garden Beach Resort Kuantan provides complete services and facilities that you and your colleagues need.

      Have fun with various entertaining facilities for you and the whole family at Swiss-Garden Beach Resort Kuantan, a wonderful accommodation for your family holiday.

      This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      The resort’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Swiss-Garden Beach Resort Kuantan exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Swiss-Garden Beach Resort Kuantan is a resort with great comfort and excellent service according to most resort's guests.

      Get precious and unforgettable moment during your stay at Swiss-Garden Beach Resort Kuantan.

      Check In Time : 3.00PM
      Check Out Time : 12.00PM
      Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.