Xcape Resort at Taman Negara

Don’t book this just for the pool, that’s for sure. Not like the photo on the booking. The room was really dirty, lizard poop on the walls that wasn’t even fresh, the light fixtures had a thick layer of dust on them. The beds and linen were seemingly clean though. I was a little annoyed because the listing said this place had laundry and then when I asked the front desk he referred me to a woman in town (not close) to take it to and pay her to do it. The hotel is not super close to the main area but the staff will drive you in the hotel truck if you ask them and for driving it is very close. I don’t know if they run their own river tours ever but he referred us to another company for this as well which makes the photos on their listing a bit misleading since they show boats on the River. It was very cheap though

VE: The reception staff were exceptionally helpful & welcoming. It was great to have 2 pillows provided per person, instead of having to ask for them. Toiletries, water & coffee, sugar were welcomed, but no creamer/"milk". Breakfast food was great (but the coffee was terrible - weak, awful taste) Minimart was basic, but good. -VE: The property is just old & tired & obviously difficult to maintain. The housekeeping/maintenance staff obviously have a tough job. Mould in the bathrooms & corners of bedroom. Smelly. Sheets too small for bed, old & discoloured, with a "smell". No TV at all. Not a space we really wanted to return to after a hard day in the national park.

Great location

Lovely place to say, air conditioning in rooms, bathrooms had toiletries. Sheets are super clean, breakfast in the morning. We liked the roti and curry and extra coffee. Small mini mart next door, loads of on-street parking. Walkable to the jeti in 15min albeit up a small steep slope. Quiet night except the mosque call at 5:45am each morning

False advertising with the pictures of a pool as this was empty and i couldnt see signs that this was temporary. A bit of a trek from the National Park after a long day. When asked the staff were happy to shuttle you from the hotel to the jetty. The staff were all pleasant.

The cabinet door fell off when we opened. No television, tissue, telephone, iron in the room. Towel n toilet mat is not provided, need to ask, given later at night, and quantity not as it should be. Fridge smells bad. Aircond filter no maintenance, we need to clean on our own, only then feel cold.

Room was clean with decent bed. No telephone but that is okay. Food was great. Recommended.

It was an amazing stay the room very clean and so comfortable.

Just average all round. Lovely location and nice pool . Dormitories very basic and no food or service available.

The bar is set low in Taman Negara, most places are suited to backpackers. Our room was never very clean on our two night stay: upon arrival hairs on the toilet and toothpaste on the bathroom mirror, light fixture that didn’t work. Mostly disappointed in that there is no in-room WiFi as advertised; and no restaurant as advertised (only meal service at specified times).

We booked for a dorm for four. But we were surprised when we went to the hotel as our room was upgraded to two twin chalets. Overall a pleasant stay with no disturbance. Only negative was the swimming pool, which had loads of chlorine in it.

No Wifi No AC remote Control No towels No bedsheets Room not clean If you can, found an other place .

Good choice if you are looking for a budget place to stay overnight, yet able to enjoy the facilities.

The place needs a make over because it's rather old...

Everything was great except the pool and restaurant at the resort were closed. Not the end of the world but still a bummer when we were really looking forward to cooling off in the pool.

Uninspiring premises. Nice pool. No interest in guests. Room not according to pics, however as clean as possible given age.

As the title says it's a cozy resort in the jungle. Walking distance to the ferry to Taman Negara National Park. Had the Deluxe Chalet in low season at the back of the resort compound, right at the edge of the jungle. Pleasant room and at this location it's quiet which was the goal of the stay. Buffet breakfast is simple but adequate for the start of the day. Resort personnel is very nice, helpful and accommodating. This place can be recommended to anyone who is seeking a comfortable jungle retreat. True, no TV in the chalet and WiFi is only at the lobby area, but if you want to be disconnected from the digital world and unwind, it's quite an advantage.

Very close to everything required for our jungle adventures

Great.

We initially booked the dormitory for 2 adults and 2 children. It's terrible. For a small increase in price we upgraded to a family room and this was much better. Spacious and cleaner. Bonus is the pool. Staff are helpful