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Alilo by Muuk
Hotels
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8.6
Very Good
132 reviews
What Guests Say About Their Stay
LuisFernando
10.0
/ 10
Nuestra experiencia en Alilo Hotel fue excepcional de principio a fin. Las instalaciones están impecables; cada área del hotel refleja un gran cuidado por la limpieza, el mantenimiento y la comodidad de los huéspedes. Las habitaciones son amplias, modernas y muy confortables, ideales tanto para descansar como para disfrutar de la estancia.
Uno de los aspectos que más nos impresionó fue la atención del personal. Todo el equipo fue sumamente amable, profesional y siempre dispuesto a ayudar con una sonrisa, haciendo que nos sintiéramos bienvenidos en todo momento.
Además, el ambiente del hotel es tranquilo y agradable, las áreas comunes están muy bien cuidadas y los servicios ofrecidos cumplen con altos estándares de calidad. Se nota el esfuerzo por brindar una experiencia memorable a cada huésped.
Sin duda, Alilo Hotel superó nuestras expectativas. Es una excelente opción para quienes buscan comodidad, atención personalizada y un servicio de primer nivel. Definitivamente volveremos y lo recomendamos ampliamente.
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Felipe
10.0
/ 10
Excelente servicio y atención por parte de Hector y Alberto. La temperatura de la alberca muy agradable.
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Rosa
10.0
/ 10
My stay was great, but I have to upgrade my room. The room the hotel gave me first was tiny and with a tiny window. When I booked in Hotels.com, the hotels was described as “superior” which it didn’t have anything to be superior. The staff told me that was the lowest price room, and if I wanted better I have to pay, which I did. It was disappointing that the advertising was not accurate!
In the Area
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Km 15, Carr Cuernavaca-Tepoztlán, Tepoztlán, Estado de Morelos, Mexico, 62300
Main Facilities
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Restaurant
Swimming Pool
Parking
WiFi
What's around Alilo by Muuk
Km 15, Carr Cuernavaca-Tepoztlán, Tepoztlán, Estado de Morelos, Mexico, 62300
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Discover More About Alilo by Muuk
General
Near Piedrasanta Events Garden
Location
When you stay at Alilo by Muuk in Tepoztlán, you'll be within a short 4-minute drive from Artisan Market of Tepoztlán. This hotel is within close proximity of Tepozteco Pyramid.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Casa Chavela - 0.7 km / 0.4 mi
El Suspiro Tepoztlan - 1.3 km / 0.8 mi
Piedrasanta Events Garden - 1.4 km / 0.8 mi
Experiencia Tepoztlan Language School - 2.8 km / 1.7 mi
Artisan Market of Tepoztlán - 3.2 km / 2 mi
Ex-Convent of the Nativity - 3.3 km / 2.1 mi
Tepoztlán Museum Carlos Pellicer Collection - 3.4 km / 2.1 mi
New Tepoztlán Market - 3.5 km / 2.2 mi
Gallaecia Jardin y Salón de Eventos - 3.7 km / 2.3 mi
Bajo La Montaña - 4 km / 2.5 mi
Del Tepozteco Trailhead - 4.1 km / 2.6 mi
Los Venaditos Waterfall - 6.9 km / 4.3 mi
Jardín Xolatlaco - 7.3 km / 4.6 mi
El Tepozteco National Park - 9.4 km / 5.9 mi
Parish of the Divine Savior - 13.1 km / 8.2 mi
The nearest major airport is Benito Juarez International Airport (MEX) - 84.6 km / 52.6 mi
Facilities
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a picnic area, and a banquet hall.
Business Facilities
Featured amenities include luggage storage and a safe deposit box at the front desk. Free self parking is available onsite.
Dining
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are served on weekdays from 8:30 AM to noon and on weekends from 8:00 AM to noon for a fee.
Rooms
Make yourself at home in one of the 19 air-conditioned rooms featuring flat-screen televisions. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
All facilities in Alilo by Muuk
Swimming Pool
Entertainment Facility
Fitness Center
Common Space
Lobby
Things to Do
- Romantic proposal packages
- Spa
- Outdoor pool
- Picnic area
- Garden
Food and Drinks
- Poolside bar
- Breakfast
Connectivity
- Free WiFi
General
- Banquet
- Parking
- Terrace
Public Facilities
- Parking
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting rooms
Hotel Services
- Luggage storage
Sports and Recreations
- Sport courts
- Fitness center
Accommodation Policy & General Information in Alilo by Muuk
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- Monday - Thursday: 8:00 AM - 8:00 PM
Pets
Limited Number Of Pets In Room
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General Information
Popular Facilities | Restaurant, Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 21:30 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Alilo by Muuk | 19 |
Another facilities in Alilo by Muuk | Romantic proposal packages, Spa, Outdoor pool, Picnic area, Garden |
Frequently asked question in Alilo by Muuk
What are available facilities at Alilo by Muuk?
There are top facilites at Alilo by Muuk such as Restaurant, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Alilo by Muuk?
The standard check-in time at Alilo by Muuk is starting from 15:00 - 21:30 while the latest check-out time is at Before 12:00
Does Alilo by Muuk provide breakfast?
Yes, Alilo by Muuk provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Alilo by Muuk?
Alilo by Muuk is a 3.0-star hotel.
How many rooms are available at Alilo by Muuk?
Alilo by Muuk has 19 rooms in total.
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More Reviews from Other Guests in Alilo by Muuk
Overall Ratings & Reviews Alilo by Muuk
Other sources (132)
8.6
Very Good
From 132 reviews
Cleanliness
9.4
Room Comfort
9.0
Service and Facilites
9.0
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Traveler Reviews Alilo by Muuk
Number of reviews per page
20
40
Top reviews
Felipe
Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Excelente servicio y atención por parte de Hector y Alberto. La temperatura de la alberca muy agradable.
Arnulfo
Leisure Family
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Food was excellent
Aida
Leisure
8.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Hv to say that staff was so very attentive and friendly, especially in the restaurant.
However, when I asked for my upgrade, I was told that was not availability, even though the hotel occupancy was not even 50% of the total occupancy., so they dont wanted to upgrading my room.
My room first day no HOT WATER, next day 3 roaches, one in my bedroom and 2 in the shower, so disgusting. Mosquito net completely damage-broken.
Place is nice but I will not repeat for booking and staying there.
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Samantha
Leisure with Friends
10.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Hospitality was incredible! Thanks for making us feel so comfortable!
ANALIA
Leisure with Friends
8.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
todo bn
Jezer
Leisure with Children
8.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
The property is a bit hidden. The surroundings of it's location can trigger a sense of an unsafe location.
There were a lot of maintenance / construction going by the pool and parking lot. In times it made us feel like w le were in a property under construction rather than a property ready for us to enjoy.
The room description and photos said that a sofa bed was part of the room but it wasn't. They had to bring a bed to the room.
We really enjoy the massages and temazcal services. We had a good time in the pool and the food services were good enough to meet our needs when we used it.
Overall I feel like it was a bit of a roller coaster with all the ups and downs, with the things we were noticing and experiencing during our visit to this property. But I think we ended up enjoying it more than disliking it. We had a good time as a family here.
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Oscar
Leisure with Partner
6.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
Un camino muy difcil , para llegar , una habitación chica y simple
Rosa
with Partner
10.0
/10
Reviewed 108 week(s) ago
Hotels.com verified review
My stay was great, but I have to upgrade my room. The room the hotel gave me first was tiny and with a tiny window. When I booked in Hotels.com, the hotels was described as “superior” which it didn’t have anything to be superior. The staff told me that was the lowest price room, and if I wanted better I have to pay, which I did. It was disappointing that the advertising was not accurate!
Read More
Daniel
Leisure Family
8.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
The WiFi in the rooms is fatal, you have to move to lobby area to get a good internet connection
Juan José
6.0
/10
Reviewed 116 week(s) ago
Expedia Group verified review
Ok but has the potential to be much better.
Cesar Augusto
Leisure
8.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
No muy amable la de la recepción. El cuarto básico pero suficiente. Me quedé ahí por una boda.
Maria
10.0
/10
Reviewed 143 week(s) ago
Expedia Group verified review
Excellent
Verified traveler
8.0
/10
Reviewed 356 week(s) ago
Expedia Group verified review
Property was very nice overall, the ONLY thing I didn’t like was then fact that they didn’t offer any options to eat. As well as the fact that the pool are is more esoteric than to use.
LuisFernando
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Nuestra experiencia en Alilo Hotel fue excepcional de principio a fin. Las instalaciones están impecables; cada área del hotel refleja un gran cuidado por la limpieza, el mantenimiento y la comodidad de los huéspedes. Las habitaciones son amplias, modernas y muy confortables, ideales tanto para descansar como para disfrutar de la estancia.
Uno de los aspectos que más nos impresionó fue la atención del personal. Todo el equipo fue sumamente amable, profesional y siempre dispuesto a ayudar con una sonrisa, haciendo que nos sintiéramos bienvenidos en todo momento.
Además, el ambiente del hotel es tranquilo y agradable, las áreas comunes están muy bien cuidadas y los servicios ofrecidos cumplen con altos estándares de calidad. Se nota el esfuerzo por brindar una experiencia memorable a cada huésped.
Sin duda, Alilo Hotel superó nuestras expectativas. Es una excelente opción para quienes buscan comodidad, atención personalizada y un servicio de primer nivel. Definitivamente volveremos y lo recomendamos ampliamente.
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Fernanda
with Partner
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Todo excelente, mis únicos comentarios:
1- Un día no había pan dulce para desayunar
2- entra mucha luz al cuarto por el tragaluz del jacuzzi
JEANNETTE
with Children
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Todo bien
Adrian
with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Lugar ideal para parejas.
Angel
with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Atención y servicio de primera, desde el acceso y recepción hasta la salida.
Especial mención a la atención recibidas por parte de Héctor y al servicio y atención de Edgar.
Realmente un lugar para disfrutar y relajarse.
El único pero, es la admisión de mascotas ya que rompe con la tranquilidad y disfrute del lugar.
Rosa Maria
with Children
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Súper bonito, alberca climatizada, buen servicio y excelentes amenidades de baño.
Jimena
with Partner
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Estuvimos en pareja algunos días en compañía de nuestra mascota :) disfrutamos los días de descanso, el servicio y atención por parte de todos fue excelente.
Nos hospedamos en una habitación que ofrecía vista al Tepozteco, aunque realmente es una VISTA PARCIAL, y el balcón da al estacionamiento. Independientemente de este punto la habitación cumplió nuestras expectativas.
Otro punto importante para nosotras es la gran cantidad de niños que hubo, al ser un hotel pequeño y con una sola alberca no esperábamos que hubiese tantas visitas por Day Pass. Pero bueno entendemos que no es un hotel exclusivo para Adultos.
Sería un lugar a que regresaríamos :)
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Number of reviews per page
20
40
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