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Allegro Playacar - All Inclusive
Others
7.8
/10
Pleasant
980 reviews
What Guests Say About Their Stay
magui
10.0
/ 10
It’s very nice and super clean, buffet is tasty and the restaurants have great chefs it is a gourmet experience. The room was always clean. The property is huge and beautiful:)
Carolina
10.0
/ 10
Overall i loved our stay, the staff was nice and attentive. The food was amazingggg better than most buffet hotels and they even have a section where they cook it on the grill so its even fresher! I liked how they varied dinner almost every night, lunch was hotdogs and burgers, and they had a pizza snack bar. Breakfast was great loved their chilaquiles. The facilities were nice they had shows at 9:30 every night and sometimes they would play movies before that time :) the hotel was roomy, the onlyy complaint for us would be the AC there is hardly any air flow when its day time it feels warm inside, we had the ceiling fan running 24/7. And the buffet areas are even hotter, the best spot is inside the doors on the side where they host the restaurants, where it is slightly cold, but yup u will be sweating while eating ur food. During dinner time its not so bad since the sun is down tho. And the BEACH is great its right behind the hotel, had nice blue water came during the seaweed season but every 3 days or so they would clean up the shore, but beautiful waters. Also its close to a shopping area when u walk out go left, and a lot of the souvenirs are CHEAP there versus 5th avenue, so definitely go there first to buy ur stuff.
darlene
10.0
/ 10
The service was second to none. Although I’ve seen negative reviews about the meals, we really enjoyed them. The beach was awesome! The pool always had activities going on and a fun environment. As other reviews indicate, the rooms are dated and require some tender loving care but we were not there for the room. The grounds were kept very clean and well maintained: thw whole process for booking an a a la cartes was a bit ridiculous as they had theme nights at the buffet for the same meals.having said that, the staff were great and the meals delicious, the drinks awesome and the beach was unbelievable! What’s not to love?! We got a great price on our rooms and had a fantastic experience. Thank you allegro Playacar!
In the Area
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Lote Hotelero No. 7, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Allegro Playacar - All Inclusive
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What's around Allegro Playacar - All Inclusive
Lote Hotelero No. 7, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Discover More About Allegro Playacar - All Inclusive
Location
Staying at Allegro Playacar - All Inclusive is a good choice when you are visiting Solidaridad.
About Allegro Playacar - All Inclusive
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Allegro Playacar - All Inclusive exclusively for you.
With all facilities offered, Allegro Playacar - All Inclusive is the right place to stay.
All facilities in Allegro Playacar - All Inclusive
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Wedding service
- Express check-out
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee/tea in lobby
- Restaurant
- Smoke-free area
- Safety deposit box
Things to Do
- Shops
- Outdoor pool
- Poolside bar
- Garden
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Billiard
- Tennis court
General
- Parking
- Reception hall
- Terrace
Family-friendly Facilities
- Kids club
- Children pool
Nearby Facilities
- Souvenir shop
- ATM/Banking
Connectivity
- Free WiFi
Accommodation Policy & General Information in Allegro Playacar - All Inclusive
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Sanitation services: MXN 51 per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Allegro Playacar - All Inclusive | 286 |
Number of floors in Allegro Playacar - All Inclusive | 2 |
Another facilities in Allegro Playacar - All Inclusive | Laundry service, Tours, Multilingual staff, Express check-in, Wedding service |
Frequently asked question in Allegro Playacar - All Inclusive
What are available facilities at Allegro Playacar - All Inclusive?
There are top facilites at Allegro Playacar - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Allegro Playacar - All Inclusive?
The standard check-in time at Allegro Playacar - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Allegro Playacar - All Inclusive provide breakfast?
Yes, Allegro Playacar - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Allegro Playacar - All Inclusive?
Allegro Playacar - All Inclusive is a 3.5-star hotel.
How many floors does Allegro Playacar - All Inclusive have?
Allegro Playacar - All Inclusive has 2 floors.
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More Reviews from Other Guests in Allegro Playacar - All Inclusive
Other sources (980)
7.8
Pleasant
From 980 reviews
Cleanliness
8.6
Room Comfort
8.2
Location
9.4
Service and Facilites
8.4
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Traveler Reviews Allegro Playacar - All Inclusive
Number of reviews per page
20
40
Top reviews
magui
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It’s very nice and super clean, buffet is tasty and the restaurants have great chefs it is a gourmet experience. The room was always clean. The property is huge and beautiful:)
REY M
Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Third time at this resort. Friendly staff and very helpful. Good food and amenities. Pool bar open till 10pm is definitely a plus.
Carolina
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Overall i loved our stay, the staff was nice and attentive. The food was amazingggg better than most buffet hotels and they even have a section where they cook it on the grill so its even fresher! I liked how they varied dinner almost every night, lunch was hotdogs and burgers, and they had a pizza snack bar. Breakfast was great loved their chilaquiles. The facilities were nice they had shows at 9:30 every night and sometimes they would play movies before that time :) the hotel was roomy, the onlyy complaint for us would be the AC there is hardly any air flow when its day time it feels warm inside, we had the ceiling fan running 24/7. And the buffet areas are even hotter, the best spot is inside the doors on the side where they host the restaurants, where it is slightly cold, but yup u will be sweating while eating ur food. During dinner time its not so bad since the sun is down tho. And the BEACH is great its right behind the hotel, had nice blue water came during the seaweed season but every 3 days or so they would clean up the shore, but beautiful waters. Also its close to a shopping area when u walk out go left, and a lot of the souvenirs are CHEAP there versus 5th avenue, so definitely go there first to buy ur stuff.
Read More
Amanda
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
.
darlene
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The service was second to none. Although I’ve seen negative reviews about the meals, we really enjoyed them. The beach was awesome! The pool always had activities going on and a fun environment. As other reviews indicate, the rooms are dated and require some tender loving care but we were not there for the room. The grounds were kept very clean and well maintained: thw whole process for booking an a a la cartes was a bit ridiculous as they had theme nights at the buffet for the same meals.having said that, the staff were great and the meals delicious, the drinks awesome and the beach was unbelievable! What’s not to love?! We got a great price on our rooms and had a fantastic experience. Thank you allegro Playacar!
Read More
Kathryn
Leisure
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Not great; but not terrible.
If you go there expecting sandals, you’re going to be upset. If you have realistic expectations about what you paid, it’s fine. The staff were nice enough. Quick check in and check out.
We were in room 1112 which is literally next to the stage. They have extremely loud shows until after 10:30 every night. It you have little ones, you do not want that room. The ac went out the second day. It was hot. There was absolutely no water pressure or hot water. But, good news, the room was so darn hot that the cool water felt fine.
The bar opens at 11. Fine but not great when you get to the beach at 0800.
There was a huge fight between guests. Not the properties fault but it didn’t make us feel safe. We opted for full day all inclusive excursions to Xel-ha and XCARET. Absolutely worth it and it got us out of there for the entire day each time.
There’s games for the kids - except there were no balls to play any of it. No tennis, basketball, soccer, or foosball. Just a few small tweaks and investments and this place could really be exceptional. The beach is beautiful. The pools were clean. The food is decent and the alcohol was cheap.
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Caleb
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Breakfast was great! Go get the French toast. Load up on it because the lunches and dinners aren’t the best.
Depending on where you sit in the restaurant the waiters may not even come to you.
I strongly recommend sitting by the Italian restaurant
The events coordinator was a blast
Cynthia
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Very
Cassondra
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
This is the second time we stayed at allegro playacar and it was even better than the first time! This time we brought our kiddos (12 & 15) and they had a blast too! Always something to do. The beach was perfect. The food was amazing! And the staff was extremely friendly and welcoming. We will absolutely be coming back!
Melody
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The staff was wonderful! they made the experience amazing.
Jason
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Excellent property with an amazing beach. The room they gave us initially smelled terrible but they quickly relocated us to a different room.
The buffet for breakfast, lunch, and dinner was very good. If you stay 2 nights or less you don’t get an option for alacarte. However, I shared that we were celebrating our 28th anniversary and they were able to get us a reservation.
We would definitely return!
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Jennifer
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Beautiful beach.
Did not enjoy all the kids in the swim up bar area. Kids should not be sitting on the bar stools while adults have to stand or go somewhere else. Kids constantly splashing and playing on stair handles. Even after being told not to. Maybe no kids allowed in that pool at all.
Stacy
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Small all-inclusive in Playacar - we liked the size compared to some of the larger AIs we’ve stayed at. Fortunately the buffet dining area was very good for all three meals, because to get a reservation at one of the small restaurants was ridiculous (you have to wait in line the morning you want to dine, they start taking reservations at 9:30 but people queue up starting at 8:30am!). Adriana makes a great custom omelet and we loved having Paolo as our server). Pools were nice & clean. Beach area had plenty of chairs. Rooms were a good size and had good AC in our ground floor unit. Entertainment each night was very good. Overall a very casual resort that we enjoyed!
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Cheryl
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Abel, Umberto, Issac, Elvira, Renee. amazing staff! 😊
Phillip
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Very nice. Friendly staff. Out of the ordinary had lots of rain and a roof leaked.
Suzanne
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
I loved this resort! Nice and quiet! Hardly any children; not a kids resort. Top shelf food and drinks. Clean cold pools! Perfect! Beach was amazing.
Jenny
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
We had a fantastic stay at the Allegro Playacar. The view and beach was stunning.
The beach was so clean with beautiful sand and easy access to walk right into the sea.
The resort had great food that changed daily with no shortage of options for all preferences.
The staff was all very helpful, kind and happy to be there.
Cesar Bernardo Etanislao
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
This resort is definitely a very pleasant and safe place to visit with the family. The attention of the employees is excellent, there is a great variety in the buffets, and the a la carte restaurants also offer a very pleasant experience. Its location on the beach is perfect and very close to Downtown Playacar.
Paul D
Leisure Family
6.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
While the grounds were beautiful, the dining options were limited and repetitive. We spent the first three days without hot water. The TV did not work and the one they replaced it with had a scratched screen and poorly lit picture.
Paula
Leisure Family
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The property needs a bit of updating and a deep clean. Especially chairs in dining area. Scrub between the squares on the backs of the chairs.
Love Alejandro, Ricardo, Humberto.
We had large beetles in our room. Very frightening in the night going to the washroom and seeing one of them on the floor. Not as good a visit as 5 yrs ago. Alot of the same staff though and we loved that.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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