El Búho Lagoon Bacalar

Hotels
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8.0
/10
Very Good
22 reviews

What Guests Say About Their Stay

Nelly

10.0
/ 10
Todo muy bonito la estancia súper padre la vista increíble como comentario hace falta un dispensador de agua fría y caliente ya que por las noches no se queda personal te dan lllave y todo pero al menos el servicio de restaurante comienza hasta casi las 12 y si tomas café tienes q salir del hotel pero todo lo demás muy bien
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Lynette

10.0
/ 10
Good food and drinks. Fantastis view across from Bird sanctuary. Only warning is they were very firm beds, quite too firm for us but some people prefer it.

Rafael

10.0
/ 10
The location is great. The small Cabin was unique. The property felt safe and parking in the street was easy. There is air conditioning and light in the cabin but no electrical outlets to charge your phones, iron your clothes, etc. Water in the shower was chilly but then it comes out fresh after a while (only cold water in shower valve). The weather is in the mid-80's, so it is easy to get use to. During check out no one was available until an hour in a half later. They were holding our drivers license and we didn't want to leave it behind. Luckily we refuse to leave our passport as originally requested. Could of been a bad situation if we missed our flight.
In the Area
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63 Costera, Bacalar, Estado de Quintana Roo, Mexico, 77933

Main Facilities

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Restaurant
El Búho Lagoon Bacalar is located in area / city Bacalar.
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What's around El Búho Lagoon Bacalar

63 Costera, Bacalar, Estado de Quintana Roo, Mexico, 77933
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Lobby El Búho Lagoon Bacalar
Exterior 2 El Búho Lagoon Bacalar

Discover More About El Búho Lagoon Bacalar

General
Near Laguna Bacalar Ecological Park

Location
When you stay at El Búho Lagoon Bacalar in Bacalar, you'll be on the waterfront, a 4-minute drive from Lake Bacalar and 5 minutes from Laguna Bacalar Ecological Park. This hotel is 0.6 mi (0.9 km) from Cenote Negro and 0.7 mi (1.2 km) from Cenote Esmeralda.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cenote Negro - 0.9 km / 0.6 mi
Cenote Esmeralda - 0.9 km / 0.6 mi
Municipal Spa of Bacalar - 1.6 km / 1 mi
Lake Bacalar - 1.8 km / 1.1 mi
Cenote Cocalitos - 1.8 km / 1.1 mi
Fort of San Felipe - 2.2 km / 1.4 mi
Zócalo - 2.2 km / 1.4 mi
Cenote Azul - 2.3 km / 1.4 mi
Laguna Bacalar Ecological Park - 2.7 km / 1.7 mi
Ecopark Bacalar - 3.1 km / 1.9 mi
Polytechnic University of Bacalar - 6.2 km / 3.8 mi
Laguna Milagros - 27 km / 16.8 mi
Santuario del Manati - 38.5 km / 23.9 mi
Dr. Alfredo Barrera Marin Botanical Garden - 38.5 km / 23.9 mi
Payo Obispo Zoo - 38.7 km / 24 mi

The nearest airports are:
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37.3 km / 23.2 mi
Corozal (CZH) - 51 km / 31.7 mi

Facilities
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include bicycles to rent. Additional amenities at this hotel include gift shops/newsstands and tour/ticket assistance.

Business Facilities
Featured amenities include dry cleaning/laundry services and coffee/tea in a common area.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Rooms
Make yourself at home in one of the 4 individually decorated guestrooms, featuring minibars and espresso makers. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided on request.

All facilities in El Búho Lagoon Bacalar

Entertainment Facility El Búho Lagoon Bacalar
Entertainment Facility
Common Space El Búho Lagoon Bacalar
Common Space
Lobby El Búho Lagoon Bacalar
Lobby
Exterior El Búho Lagoon Bacalar
Exterior
Others El Búho Lagoon Bacalar
Others

Things to Do

  • Private beach
  • Romantic proposal packages

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby

Family-friendly Facilities

  • Children games

Food and Drinks

  • Snack bar

Transportation

  • Bicycle rental

General

  • Smoking area

Accessibilty

  • Disabled access friendly

Hotel Services

  • Laundry service

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in El Búho Lagoon Bacalar

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 20:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, The front desk is open daily from 9:00 AM - 10:00 PM. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant
Check-In / Check-Out Time
From 15:00 - 20:00 - to 12:00
Available rooms at El Búho Lagoon Bacalar
4
Another facilities in El Búho Lagoon Bacalar
Private beach, Romantic proposal packages, Coffee shop, Coffee/tea in lobby, Children games

Frequently asked question in El Búho Lagoon Bacalar

What are available facilities at El Búho Lagoon Bacalar?
There are top facilites at El Búho Lagoon Bacalar such as Restaurant. (some may require extra charges)
What is normal check-in & check-out time at El Búho Lagoon Bacalar?
The standard check-in time at El Búho Lagoon Bacalar is starting from 15:00 - 20:00 while the latest check-out time is at Before 12:00
What is the star rating of El Búho Lagoon Bacalar?
El Búho Lagoon Bacalar is a 3.0-star hotel.
How many rooms are available at El Búho Lagoon Bacalar?
El Búho Lagoon Bacalar has 4 rooms in total.
Does El Búho Lagoon Bacalar provide parking?
Yes, El Búho Lagoon Bacalar provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in El Búho Lagoon Bacalar

8.0
Very Good
From 22 reviews
Cleanliness

7.8

Room Comfort

7.0

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews El Búho Lagoon Bacalar

Number of reviews per page
20
40
Top reviews
Michele
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The property was in a good location, looked good, had somewhat decent amenities, but the restaurant hours were horrible (12-6). Coffee maker didn’t work & they did not offer to replace it. We had to go to the hotel next door to eat breakfast & dinner if we were out during the day. There were so many ants in our room & they seemed to be coming in through a couple of small hoes in the wall, it was creepy. There was no staff @ night, so when ppl partied we couldn’t call anyone & I know I’m in a Spanish speaking country, but seemed only one staff member spoke some English & even with translate it was difficult to communicate. Just ask they are transparent about what they offer & any restrictions around that
Read More
Andreas
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

The room was very spacious for our family. A bit dated but in good condition. No cleaning of the room daily. Great reception people. They are so nice and I forgot my dairy and they sent it to me immediately the day after. This was a great PLUS.
Brian
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Nice place!
Lynette
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Good food and drinks. Fantastis view across from Bird sanctuary. Only warning is they were very firm beds, quite too firm for us but some people prefer it.
Rafael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The location is great. The small Cabin was unique. The property felt safe and parking in the street was easy. There is air conditioning and light in the cabin but no electrical outlets to charge your phones, iron your clothes, etc. Water in the shower was chilly but then it comes out fresh after a while (only cold water in shower valve). The weather is in the mid-80's, so it is easy to get use to. During check out no one was available until an hour in a half later. They were holding our drivers license and we didn't want to leave it behind. Luckily we refuse to leave our passport as originally requested. Could of been a bad situation if we missed our flight.
Read More
Sanjay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Highly recommend. Yvonne was amazing host!
Nelly
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Todo muy bonito la estancia súper padre la vista increíble como comentario hace falta un dispensador de agua fría y caliente ya que por las noches no se queda personal te dan lllave y todo pero al menos el servicio de restaurante comienza hasta casi las 12 y si tomas café tienes q salir del hotel pero todo lo demás muy bien
María José
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Todo súper bien, es muy bonito, sin embargo el día martes descansa todo el personal, no hay camareras ni nadie en el restaurante, pienso que los deberían de descansar a unos un día, y otros otro día, para que el hotel no se quede completamente solo
Isaac
icon-Leisure
Leisure
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Frente al lago
Eva
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Una experiencia muy decepcionante. Elegí este lugar para celebrar mi cumpleaños y terminé pasando días muy desagradables. La habitación en la que me hospedé tenía un olor constante y horrible a drenaje. La estancia incluía una hora de kayak, pero durante toda la visita estuvieron encadenados y nunca pudimos usarlos. Además, mi compañera sufrió un esguince en el pie y, a pesar de que el hotel estaba vacío y había habitaciones disponibles en planta baja, nunca nos ofrecieron un cambio. Para rematar, el último día quisimos disfrutar un rato más de la laguna antes de irnos, y nos negaron el acceso. Muy mala atención, cero disposición para ayudar al huésped. Definitivamente no lo recomiendo.
Read More
Deborah
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

He pasado los días más impresionantes en cuanto a tranquilidad Paz relajación de la mano también de una excelente ención por parte de todo el personal lo recomiendo 100% La comida es riquísima espero de verdad poder volver muy pronto
Nuria
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

La propiedad es hermosa y el personal es muy amable. Nos hospedamos por dos noches, pero el día después de nuestra llegada no realizaron la limpieza de la habitación. El personal del hotel solo está disponible de 9:00 a 19:00; después de ese horario, no hay nadie del staff en la propiedad. Afortunadamente, como contratamos un tour, teníamos el número de teléfono de uno de los empleados. La primera noche se fue la luz, pero pudimos notificarlo y lo resolvieron rápidamente. Sin embargo, a la mañana siguiente, a las 7:00 a.m., un “bip bip” constante del aire acondicionado nos despertó. No había nadie que pudiera ayudarnos, por lo que el ruido continuó por aproximadamente una hora, afectando nuestro descanso. El hospedaje incluye 2 toallas grandes, no hay toalla para manos. El asiento del inodoro es más pequeño que la taza del baño, lo que hace que sea muy incómodo al sentarte (te pellizca).
Read More
Nadine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Bien placé dommage pas possibilité de déjeuner ni de repas menage a revoir personnel très sympathique
Gaby
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Espectacular. Amamos más a bacalar en esta estancia. Muy recomendada
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Number of reviews per page
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40

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Exterior 4 El Búho Lagoon Bacalar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 22 reviews
Cleanliness

7.8

Room Comfort

7.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews El Búho Lagoon Bacalar

Number of reviews per page
20
40
Top reviews
Michele
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The property was in a good location, looked good, had somewhat decent amenities, but the restaurant hours were horrible (12-6). Coffee maker didn’t work & they did not offer to replace it. We had to go to the hotel next door to eat breakfast & dinner if we were out during the day. There were so many ants in our room & they seemed to be coming in through a couple of small hoes in the wall, it was creepy. There was no staff @ night, so when ppl partied we couldn’t call anyone & I know I’m in a Spanish speaking country, but seemed only one staff member spoke some English & even with translate it was difficult to communicate. Just ask they are transparent about what they offer & any restrictions around that
Read More
Andreas
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

The room was very spacious for our family. A bit dated but in good condition. No cleaning of the room daily. Great reception people. They are so nice and I forgot my dairy and they sent it to me immediately the day after. This was a great PLUS.
Brian
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Nice place!
Lynette
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Good food and drinks. Fantastis view across from Bird sanctuary. Only warning is they were very firm beds, quite too firm for us but some people prefer it.
Rafael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The location is great. The small Cabin was unique. The property felt safe and parking in the street was easy. There is air conditioning and light in the cabin but no electrical outlets to charge your phones, iron your clothes, etc. Water in the shower was chilly but then it comes out fresh after a while (only cold water in shower valve). The weather is in the mid-80's, so it is easy to get use to. During check out no one was available until an hour in a half later. They were holding our drivers license and we didn't want to leave it behind. Luckily we refuse to leave our passport as originally requested. Could of been a bad situation if we missed our flight.
Read More
Sanjay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Highly recommend. Yvonne was amazing host!
Nelly
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Todo muy bonito la estancia súper padre la vista increíble como comentario hace falta un dispensador de agua fría y caliente ya que por las noches no se queda personal te dan lllave y todo pero al menos el servicio de restaurante comienza hasta casi las 12 y si tomas café tienes q salir del hotel pero todo lo demás muy bien
María José
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Todo súper bien, es muy bonito, sin embargo el día martes descansa todo el personal, no hay camareras ni nadie en el restaurante, pienso que los deberían de descansar a unos un día, y otros otro día, para que el hotel no se quede completamente solo
Isaac
icon-Leisure
Leisure
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Frente al lago
Eva
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Una experiencia muy decepcionante. Elegí este lugar para celebrar mi cumpleaños y terminé pasando días muy desagradables. La habitación en la que me hospedé tenía un olor constante y horrible a drenaje. La estancia incluía una hora de kayak, pero durante toda la visita estuvieron encadenados y nunca pudimos usarlos. Además, mi compañera sufrió un esguince en el pie y, a pesar de que el hotel estaba vacío y había habitaciones disponibles en planta baja, nunca nos ofrecieron un cambio. Para rematar, el último día quisimos disfrutar un rato más de la laguna antes de irnos, y nos negaron el acceso. Muy mala atención, cero disposición para ayudar al huésped. Definitivamente no lo recomiendo.
Read More
Deborah
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

He pasado los días más impresionantes en cuanto a tranquilidad Paz relajación de la mano también de una excelente ención por parte de todo el personal lo recomiendo 100% La comida es riquísima espero de verdad poder volver muy pronto
Nuria
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

La propiedad es hermosa y el personal es muy amable. Nos hospedamos por dos noches, pero el día después de nuestra llegada no realizaron la limpieza de la habitación. El personal del hotel solo está disponible de 9:00 a 19:00; después de ese horario, no hay nadie del staff en la propiedad. Afortunadamente, como contratamos un tour, teníamos el número de teléfono de uno de los empleados. La primera noche se fue la luz, pero pudimos notificarlo y lo resolvieron rápidamente. Sin embargo, a la mañana siguiente, a las 7:00 a.m., un “bip bip” constante del aire acondicionado nos despertó. No había nadie que pudiera ayudarnos, por lo que el ruido continuó por aproximadamente una hora, afectando nuestro descanso. El hospedaje incluye 2 toallas grandes, no hay toalla para manos. El asiento del inodoro es más pequeño que la taza del baño, lo que hace que sea muy incómodo al sentarte (te pellizca).
Read More
Nadine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Bien placé dommage pas possibilité de déjeuner ni de repas menage a revoir personnel très sympathique
Gaby
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Espectacular. Amamos más a bacalar en esta estancia. Muy recomendada
You’ve read all the top reviews.
Number of reviews per page
20
40