What do past guests say about Hotel Black?

Hotel Black is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Black

Name: Hotel Black
Address: James Sullivan 163 Bis, Col San Rafael, Cuauhtémoc, Mexico City, Mexico, 6470, James Sullivan 163 Bis, Mexico City, 6470, Mexico
Rating: 7.8

Hotels

7.8

/10

Pleasant

473 reviews

What Guests Say About Their Stay

Gerardo

10.0

/ 10

Super comodo, muy seguro y el personal muy atento. La cama y las sabanas super limpias y comodas.

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Diana

10.0

/ 10

Property was clean and the staff was very friendly. Would’ve liked for the game area to open.

Mary

10.0

/ 10

We have stayed several times. We love the food carts on the street for great coffee and breakfast. The food at the hotel is getting better but…

In the Area

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James Sullivan 163 Bis, Col San Rafael, Cuauhtémoc, Mexico City, Mexico, 6470

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Hotel Black is located in area / city Cuauhtémoc. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Black

James Sullivan 163 Bis, Col San Rafael, Cuauhtémoc, Mexico City, Mexico, 6470

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Location

Hotel Black is located in area / city Cuauhtémoc.

About Hotel Black

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Black exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Hotel Black.

All facilities in Hotel Black

Others

Public Facilities

Others
Coffee shop
Elevator
Restaurant
Smoke-free area
Safety deposit box

Business Facilities

Meeting facilities
Conference room
Business center
Conference rooms
Computer station

Hotel Services

Wedding service
Luggage storage
24-hour Receptionist
Concierge

Things to Do

Shops
Winery tours
Library

Food and Drinks

Bar
Winery
Snack bar

Transportation

Limo or town car service
Valet parking

General

Parking
Reception hall

Sports and Recreations

Fitness center
Billiard

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

Souvenir shop

Accommodation Policy & General Information in Hotel Black

Important Note

Airport shuttle fee: MXN 400 per vehicle (one-way, maximum occupancy 3)
Pet deposit: MXN 700 per stay
Pet fee: MXN 300 per pet, per night
Early check-in fee: MXN 450 (subject to availability)
Late check-out fee: MXN 450 (subject to availability)
Hosted evening meal: MXN 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of MXN 1000 will be collected before check-in.
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - BAS160519H15
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Outside food is not permitted on the premises.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Hotel Black	70
Number of floors in Hotel Black	12
Another facilities in Hotel Black	Others, Coffee shop, Smoke-free area, Safety deposit box, Meeting facilities

Frequently asked question in Hotel Black

What are available facilities at Hotel Black?

There are top facilites at Hotel Black such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Black?

The standard check-in time at Hotel Black is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Black?

Hotel Black is a 4.0-star hotel.

How many floors does Hotel Black have?

Hotel Black has 12 floors.

How many rooms are available at Hotel Black?

Hotel Black has 70 rooms in total.

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More Reviews from Other Guests in Hotel Black

Overall Ratings & Reviews Hotel Black

Other sources (473)

7.8

Pleasant

From 473 reviews

Cleanliness

8.4

Room Comfort

7.6

Location

10.0

Service and Facilites

8.0

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Traveler Reviews Hotel Black

Number of reviews per page

Top reviews

Rodrigo

Leisure

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Staff súper amable en recepción, cocina, bar. Te hacen sentir cómodo.

Jordan

Leisure with Partner

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Property was kept fairly clean and staff were very friendly. Breakfast is very good with a large variety, and staff there are amazing. Hotel is very strict on policies which I can respect however I didn’t feel my request was very unusual. They require IDs of all guests (maximum of two). The person I checked in with was spending a few nights else where and I had another friend in the city I wanted to stay with me where there wouldn’t have been more than 2 people at a time but at first I was told that accommodation wasn’t possible, then told it would cost a bunch more when I already prepayed for the room for 2 full weeks. Also be mindful of going out at night, across the street from the hotel prostitutes and pimps line the street all night for about a kilometer but I didn’t see anything inappropriate.

Eduardo

Business and Leisure

2.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Estaba sucio , no es un hotel de 4 estrellas como lo promocionan en su página. Me tuve que cambiar de hotel

DULCE

Business and Leisure

4.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

The bad: The facilities are old and very cluttered with a lot of different items, which seem they havent not been dusted in years. Towels are extremely old and have stains I dont think any wash can take off. No small or face towel is provided. There was a pipe in the bathroom which kept leaking water on top of the toilet. Yogurt in the breakfast buffet was spoiled and acid, and the eggs had a grey color to them which didnt give me confidence to consume. The windows didnt shut down entirely, and though I usually wouldnt have a problem with that, being there were ladies on the street laughing and screaming the whole night I had to turn the TV on to mitigate the noise. The Wifi signal in the room was weak and would constantly get disconnected, and was unexistant in the buffet area. The good: The staff was very nice during the stay. Wifi signal was strong in the lobby area.

Juan

Leisure

6.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

There was a few things that I don’t like

Pablo

Business and Leisure

6.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

The Hotel was ok, staff was nice but it felt very unsafe around the area over night. Breakfast was very limited but ok. Overall it was barely ok, I wouldn’t stay again

Juan Victor Martinez

Leisure

2.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

They don't clean your restroom during your stay.you have to ask for clean towels. they do not change your sheets during your stay. My stay was 6 days.

Muhsinah

Leisure

8.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

clean but condition/facilities a bit old. ok for the price. staff very helpful

Akiet

10.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

Walking distance to the angel monument

LOGAN

Business

10.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

Good option and great location. Wifi in the room not good

Gerardo

Leisure

10.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

Super comodo, muy seguro y el personal muy atento. La cama y las sabanas super limpias y comodas.

Lars

Business

8.0

/10

Reviewed 81 week(s) ago

Expedia Group verified review

Nice staff all around, hotel is good bud can hear traffic etc in front of hotel at night.

Marien

Friends and Family

8.0

/10

Reviewed 82 week(s) ago

Hotels.com verified review

I traveled with friends to MX City and we all stayed in different colonias. I stayed in San Rafael and I loved it. Every single employee at the hotel was amazing. Great customer service. Breakfast was included with my room and was yummy every moring. Room was cleaned daily, AC worked great, hotel was quiet even though I was on a low floor. I was a short Uber ride to Polanco and Zocalo. I would stay here again. At night it seems to get a little sketchy... but not scary.

jarek

6.0

/10

Reviewed 89 week(s) ago

Expedia Group verified review

wifi not great. Room not very sound proof even after moving up a few floors due to the busy streets around the hotel. staff were nice

Diana

Leisure with Partner

10.0

/10

Reviewed 91 week(s) ago

Expedia Group verified review

Property was clean and the staff was very friendly. Would’ve liked for the game area to open.

ziya

2.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

Rezzillik baska bişe demiyorum

Eduardo

Leisure

8.0

/10

Reviewed 96 week(s) ago

Expedia Group verified review

It was very well decorated and clean hotel close to the heart of the city. Staff was helpful, although the internet could use an upgrade because it was a bit slow. Overall I enjoyed my stay.

Cliff

Leisure

8.0

/10

Reviewed 107 week(s) ago

Expedia Group verified review

Certainly seemed safe area and possible to walk to tourist attractions. 15 minute walk to a Metro station. Some decent cafés very close. Downside was the decor - over-cluttered communal areas. It was trying to be quirky, but just succeeded in being ridiculous. Didn’t help either I was on the 7th floor and one elevator was out of action some of the time. Even on the seventh floor, the street outside was a little noisy. I liked the security system.

The paper

Leisure with Partner

10.0

/10

Reviewed 110 week(s) ago

Expedia Group verified review

Only complaint would be “spotty” WIFI

Cristian

Leisure

10.0

/10

Reviewed 112 week(s) ago

Expedia Group verified review

Good hotel

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.