Hotel Ciudad Real Palenque

Hotels
8.8
/10
Very Good
533 reviews

What Guests Say About Their Stay

Gerardo

10.0
/ 10
The hotel is a 20min walk from downtown. Staff was nice, the room was clean. We had dinner one day and the restaurant was good. We enjoyed the pool as well.

Gilbert

10.0
/ 10
Great hotel. Beautiful surroundings. Desk staff is very helpful and accommodating. Would definitely come again. Dining room staff is slow and not very attentive.

Mark

10.0
/ 10
This is a GREAT hotel. Amazing pool, amazing bar and restaurant, super clean rooms, well off road so very quiet. They ley me keep my motorcycle under the roof of the bus bay, which was super amazing. Thus, the Real gets 5 ***** for motorcycle friendly hotel, in addition to a great all around hotel.
In the Area
See Map
Carretera a Pakal-Na Km. 1.5, Col. La Mielera, Palenque, Estado de Chiapas, Mexico, 29960

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Ciudad Real Palenque is a good choice when you are visiting Palenque. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel Ciudad Real Palenque

Carretera a Pakal-Na Km. 1.5, Col. La Mielera, Palenque, Estado de Chiapas, Mexico, 29960
Discover More Places
Others Hotel Ciudad Real Palenque
Others 2 Hotel Ciudad Real Palenque

Discover More About Hotel Ciudad Real Palenque

Location


Staying at Hotel Ciudad Real Palenque is a good choice when you are visiting Palenque.

About Hotel Ciudad Real Palenque

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Ciudad Real Palenque exclusively for you.

Hotel Ciudad Real Palenque is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Ciudad Real Palenque is the right place to stay.

All facilities in Hotel Ciudad Real Palenque

Others Hotel Ciudad Real Palenque
Others

General

  • Parking
  • Banquet
  • Ballroom
  • Reception hall
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

Things to Do

  • Outdoor pool
  • Poolside bar
  • Garden
  • Waterslide

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area

Family-friendly Facilities

  • Children pool

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Hotel Ciudad Real Palenque

Important Note
  • Fee for cooked-to-order breakfast: approximately MXN 100 to 220 for adults, and MXN 100 to 220 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 13:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Ciudad Real Palenque
72
Number of floors in Hotel Ciudad Real Palenque
3
Another facilities in Hotel Ciudad Real Palenque
Banquet, Ballroom, Reception hall, Terrace, Meeting facilities

Frequently asked question in Hotel Ciudad Real Palenque

What are available facilities at Hotel Ciudad Real Palenque?
There are top facilites at Hotel Ciudad Real Palenque such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ciudad Real Palenque?
The standard check-in time at Hotel Ciudad Real Palenque is starting from From 15:00 while the latest check-out time is at Before 13:00
Does Hotel Ciudad Real Palenque provide breakfast?
Yes, Hotel Ciudad Real Palenque provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Ciudad Real Palenque?
Hotel Ciudad Real Palenque is a 3.5-star hotel.
How many floors does Hotel Ciudad Real Palenque have?
Hotel Ciudad Real Palenque has 3 floors.
See All

More Reviews from Other Guests in Hotel Ciudad Real Palenque

8.8
Very Good
From 533 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Ciudad Real Palenque

Number of reviews per page
20
40
Top reviews
Elmar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice Hotel with very unique architecture. I missed a refrigerator and coffee maker in the room
Lilia
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and staff was helpful and friendly.
Gerardo
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel is a 20min walk from downtown. Staff was nice, the room was clean. We had dinner one day and the restaurant was good. We enjoyed the pool as well.
Miguel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All was good but the building is old but good maintenance
Miguel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was good .the place is old but well maintained
Gilbert
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel. Beautiful surroundings. Desk staff is very helpful and accommodating. Would definitely come again. Dining room staff is slow and not very attentive.
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This is a GREAT hotel. Amazing pool, amazing bar and restaurant, super clean rooms, well off road so very quiet. They ley me keep my motorcycle under the roof of the bus bay, which was super amazing. Thus, the Real gets 5 ***** for motorcycle friendly hotel, in addition to a great all around hotel.
Juan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent service
Jerry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Good place for the price
Jesus
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Clean and quiet
maria luisa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Pretty garden areas, safe and quiet even when is close to main avenue. Beautiful dining area, but food is not good. Amazing Staff and easy parking.
Victor
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Sin servicio de internet El staff del hotel muy mal La televicion sin servicio Mala experiencia
george
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

At around 10pm I went to the receptionist and asked for a bottle of water, I was told that the restaurant was closed and they didn't have any, i needed to take my medicine and had to pay a taxi to go get water, also wifi was not working and people were not friendly
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Adequate, but a very poor value. Neglected rooms, pool. No food service—bread offered instead of buffet we paid for. Unfriendly staff. Rooms are adequate for a one night stay. Hotel is close to grocery store.
Erik
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The service and food amazing
David Farias
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

No recibí el beneficio
Edin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Beautiful hotel
Ralph
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

This has been the best hotel in Palenque for many years and it continues to be in my opinion.
Juan M
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Very nice place, close ( drive) to town an Zona Arqueológica
José Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Location, easy access, clean, very enjoyable and highly recommended!..
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Ciudad Real Palenque

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 533 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Ciudad Real Palenque

Number of reviews per page
20
40
Top reviews
Elmar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice Hotel with very unique architecture. I missed a refrigerator and coffee maker in the room
Lilia
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and staff was helpful and friendly.
Gerardo
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel is a 20min walk from downtown. Staff was nice, the room was clean. We had dinner one day and the restaurant was good. We enjoyed the pool as well.
Miguel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All was good but the building is old but good maintenance
Miguel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was good .the place is old but well maintained
Gilbert
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel. Beautiful surroundings. Desk staff is very helpful and accommodating. Would definitely come again. Dining room staff is slow and not very attentive.
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This is a GREAT hotel. Amazing pool, amazing bar and restaurant, super clean rooms, well off road so very quiet. They ley me keep my motorcycle under the roof of the bus bay, which was super amazing. Thus, the Real gets 5 ***** for motorcycle friendly hotel, in addition to a great all around hotel.
Juan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent service
Jerry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Good place for the price
Jesus
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Clean and quiet
maria luisa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Pretty garden areas, safe and quiet even when is close to main avenue. Beautiful dining area, but food is not good. Amazing Staff and easy parking.
Victor
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Sin servicio de internet El staff del hotel muy mal La televicion sin servicio Mala experiencia
george
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

At around 10pm I went to the receptionist and asked for a bottle of water, I was told that the restaurant was closed and they didn't have any, i needed to take my medicine and had to pay a taxi to go get water, also wifi was not working and people were not friendly
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Adequate, but a very poor value. Neglected rooms, pool. No food service—bread offered instead of buffet we paid for. Unfriendly staff. Rooms are adequate for a one night stay. Hotel is close to grocery store.
Erik
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The service and food amazing
David Farias
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

No recibí el beneficio
Edin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Beautiful hotel
Ralph
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

This has been the best hotel in Palenque for many years and it continues to be in my opinion.
Juan M
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Very nice place, close ( drive) to town an Zona Arqueológica
José Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Location, easy access, clean, very enjoyable and highly recommended!..
Number of reviews per page
20
40