Hotel Jovel

Hotels
8.0
/10
Very Good
108 reviews

What Guests Say About Their Stay

Kevin

10.0
/ 10
It’s quite a cozy place to stay. I was assigned a first floor room, all of them have view to the garden which is really beautiful and calm, it truly feels immersive. The Bathroom gets heavily vaporized when you use hot water, which is necessary if you’re visiting from September through April as weather is cold during these months. Beds are comfy and there’s a couple blankets in the wardrobe, still felt quite cold during the morning but once you get outside it won’t be a problem. Staff are very friendly. Overall it was a nice experience! I would recommend staying here.

Jammie

10.0
/ 10
Hotel was super gorgeous, great views, and had everything we needed. Beautiful garden and terrace. It was a pain to park. The staff wanted you super close to the sidewalk, so rims get scratched. Then there is a mandatory staff escort to the parking lot. Before my flight, the staff wanted me to wait a few minutes until other guests left—- did not appreciate having to wait when other staff said we could just take the key to open the offsite parking on our own. WiFi was not stable.

Norma

10.0
/ 10
The hotel location is wonderful is closed to the tourist zone, restaurant, transport, place is clean, staff very friendly and helpful
In the Area
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Calle Flavio A. Paniagua No. 27 Col., Centro, San Cristobal De Casas, Estado de Chiapas, Mexico, 29220

Main Facilities

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WiFi
Hotel Jovel is a hotel is located at San Cristóbal de las Casas.
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What's around Hotel Jovel

Calle Flavio A. Paniagua No. 27 Col., Centro, San Cristobal De Casas, Estado de Chiapas, Mexico, 29220
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General


In San Cristóbal de las Casas (Barrio de Guadalupe)

Location


With a stay at Hotel Jovel, you'll be centrally located in San Cristóbal de las Casas, within a 10-minute walk of San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade. This hotel is 0.6 mi (1 km) from Santo Domingo Handicraft Market and 0.7 mi (1.2 km) from Ex-Convent of Santo Domingo.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Café Museo Café - 0.3 km / 0.2 mi
Foro Cultural Kinoki - 0.3 km / 0.2 mi
Galeria Studio Cerrillo - 0.5 km / 0.3 mi
Church of San Nicolás - 0.5 km / 0.3 mi
San Cristóbal de las Casas Cathedral - 0.6 km / 0.4 mi
Mesoamerican Museum of Jade - 0.6 km / 0.4 mi
Na Bolom Cultural Museum - 0.6 km / 0.4 mi
Museo de San Cristóbal - 0.7 km / 0.4 mi
Centro Cultural de los Altos - 0.7 km / 0.4 mi
Plaza 31 de Marzo - 0.7 km / 0.4 mi
Ex-Convent of Santo Domingo - 0.8 km / 0.5 mi
Mayan Textile Center - 0.8 km / 0.5 mi
Santo Domingo Handicraft Market - 0.9 km / 0.6 mi
Museo de Ambar - 0.9 km / 0.6 mi
Arches of Carmen - 1 km / 0.6 mi

The preferred airport for Hotel Jovel is Angel Albino Corzo Intl Airport (TGZ) - 78.3 km / 48.6 mi

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Colonial hotel include concierge services and a television in a common area.

Business Facilities


Featured amenities include luggage storage, a safe deposit box at the front desk, and coffee/tea in a common area. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Enjoy Mexican cuisine at San Andres, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Local cuisine breakfasts are available daily from 7:30 AM to 11 AM for a fee.

Rooms


Stay in one of 30 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in Hotel Jovel

Common Space Hotel Jovel
Common Space
Lobby Hotel Jovel
Lobby
Accommodation Services Hotel Jovel
Accommodation Services
Exterior Hotel Jovel
Exterior
Others Hotel Jovel
Others

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby

Things to Do

  • TV lounge
  • Garden

Hotel Services

  • Luggage storage
  • Concierge

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Terrace

Accommodation Policy & General Information in Hotel Jovel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests must show a valid passport or photo ID at check-in.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 15:00 - 18:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Jovel
30
Number of floors in Hotel Jovel
3
Another facilities in Hotel Jovel
Smoke-free area, Safety deposit box, Coffee/tea in lobby, TV lounge, Garden

Frequently asked question in Hotel Jovel

What are available facilities at Hotel Jovel?
There are top facilites at Hotel Jovel such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Jovel?
The standard check-in time at Hotel Jovel is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00
Does Hotel Jovel provide breakfast?
Yes, Hotel Jovel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Jovel?
Hotel Jovel is a 3.0-star hotel.
How many floors does Hotel Jovel have?
Hotel Jovel has 3 floors.
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More Reviews from Other Guests in Hotel Jovel

8.0
Very Good
From 108 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

8.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Jovel

Number of reviews per page
20
40
Top reviews
Kevin
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s quite a cozy place to stay. I was assigned a first floor room, all of them have view to the garden which is really beautiful and calm, it truly feels immersive. The Bathroom gets heavily vaporized when you use hot water, which is necessary if you’re visiting from September through April as weather is cold during these months. Beds are comfy and there’s a couple blankets in the wardrobe, still felt quite cold during the morning but once you get outside it won’t be a problem. Staff are very friendly. Overall it was a nice experience! I would recommend staying here.
Read More
Selene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

A unique San Cristobal de las Casas experience.
Sonia
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

Very cute, adorable hotel, but the beds were not comfortable, and I can here everything going on in the other rooms.
Jammie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 262 week(s) ago

Hotels.com verified review

Hotel was super gorgeous, great views, and had everything we needed. Beautiful garden and terrace. It was a pain to park. The staff wanted you super close to the sidewalk, so rims get scratched. Then there is a mandatory staff escort to the parking lot. Before my flight, the staff wanted me to wait a few minutes until other guests left—- did not appreciate having to wait when other staff said we could just take the key to open the offsite parking on our own. WiFi was not stable.
Read More
Verified traveler
2.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

I was robbed and beat up by 6 men outside hotel property. Police refused to help and escorted me in to the hotel. I requested an ambulance by the night clerk and he rudely said he wasnt calling anyone. That i was fine and i should go to sleep or leave the property. I had to endure a 24hrs of pain amd hunger in my room for 24 hrs until i had the strenght to clean up and go downstairs. A second night clerk kindly warmed up some tamales for me after the restaurant closed and gave me some pain medecine. I left the hotel after the sedond night to recover at a hospital in another city. Hotel refused to refund my third and fourth night despite their written policy stating if you need medical care, a doctor would be called. Very dissatisfied overall. As far as the property. Its mexico. You get what you pay for.
Read More
Norma
icon-Family
Family
10.0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

The hotel location is wonderful is closed to the tourist zone, restaurant, transport, place is clean, staff very friendly and helpful
Kevin
6.0
/10
Reviewed 449 week(s) ago

Expedia Group verified review

It's a lovely Place, great location, but if you go in the winter be sure and dress because the rooms have no heat.
C. Melissa
icon-with Partner
with Partner
2.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

Be aware of possible fraud in this location. I have traveled around the world and visited Mexico countless times. I have also used hotels.com many instances and NO ONE has ever made a copy of my identification with the attempts to keep it. The receptionist asked for an identification which was fine. He went and said I will be right back, never saying what he was doing with it. When he came back he said to sign a form and I took a glance at the paper he was holding and it was a copy of my identification. I asked why he had made a copy of my id and he said it was policy. So I told him that no hotel had ever done that, they may take a copy of my cc for accidentals but never just of my id. He started getting nervous, and then when I asked for the name of his supervisor he said he couldn't give it to me. NOW I was extra concerned. He can take an identification that has my full name, address, and date of birth but he can't give me the name of his supervisor?. As I continue to push for it, he said: "fine, here just keep the copy". Very fishy and when I later asked if this was a policy to another receptionist she said NO. Please be aware of this !!!
Read More
Danny
icon-Family
Family
10.0
/10
Reviewed 523 week(s) ago

Hotels.com verified review

Nice hotel with a beautiful balcony over looking the city. You relax there and have a coffee and enjoy your morning. A little walk will take you to the main drag and central plaza. Hotel is clean and comfortable.
Verified traveler
8.0
/10
Reviewed 538 week(s) ago

Hotels.com verified review

Good price and beautiful garden. As is the case with most of San Cristobal, there was no internal heating so it got pretty cold on the coldest nights. The WiFi basically didn't work for anything beyond email, but this was the case with most of San Cristobal (even the restaurants downtown).
Juan
icon-with Partner
with Partner
2.0
/10
Reviewed 541 week(s) ago

Hotels.com verified review

Bad service!!! the hotel didn´t have a room for us, even when I did my reservation and paid for it 2 months before. Bad attitude of the employees. Don´t choose this hotel ever!!!!!!
Verified traveler
8.0
/10
Reviewed 584 week(s) ago

Expedia Group verified review

I had few problems with my booking reservation (This situation was uncomfortable for me).
Verified traveler
8.0
/10
Reviewed 597 week(s) ago

Expedia Group verified review

Enjoyed the view and morning sun on the upper terrace. Only complaint was the weakness of the WiFi and TV signal.
Traveling adults
icon-with Partner
with Partner
8.0
/10
Reviewed 613 week(s) ago

Expedia Group verified review

The hotel is pleasant and welcoming, 2-4 blocks from the center of town and the main pedestrian walkway. There is a pleasant breakfast restaurant and the rooms are off a pleasant courtyard. The rooms are a bit small but quite workable. Our only regret is having booked a tour from the hotel. After assuring us costs were as in town we learned we over paid by half.
Read More
Marcel
4.0
/10
Reviewed 745 week(s) ago

Hotels.com verified review

it was a very poor service, i stayed two nights and they didn't clean the room. i had problems on check in cause they wanted to charge me again the reservation i had already paid in advance on hotels.com . They had to change my room cause previous guest didn't checkout on time. it's on a nice location, close to the main pedestrian walk and cathedral, it has a really pretty garden and its not expensive at all, i wouldn't recommend it because of the very poor and unfriendly service
Read More
ALEJANDRO
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

NO ME AGRADO QUE EL ESTACIONAMIENTO ESTÁ A DOS CIADRAS Y EL HORARIO ES LIMITADO.
Moises
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Buena relación precio calidad.
blanca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Bueno y limpio.
Susana
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

El estacionamoento es muy pequeño no lo debería ofrecer como tal
Caleb
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Sus colchones son viejos ya, todo lo demás excelente
Number of reviews per page
20
40

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Lobby 4 Hotel Jovel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 108 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

8.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Jovel

Number of reviews per page
20
40
Top reviews
Kevin
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s quite a cozy place to stay. I was assigned a first floor room, all of them have view to the garden which is really beautiful and calm, it truly feels immersive. The Bathroom gets heavily vaporized when you use hot water, which is necessary if you’re visiting from September through April as weather is cold during these months. Beds are comfy and there’s a couple blankets in the wardrobe, still felt quite cold during the morning but once you get outside it won’t be a problem. Staff are very friendly. Overall it was a nice experience! I would recommend staying here.
Read More
Selene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

A unique San Cristobal de las Casas experience.
Sonia
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

Very cute, adorable hotel, but the beds were not comfortable, and I can here everything going on in the other rooms.
Jammie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 262 week(s) ago

Hotels.com verified review

Hotel was super gorgeous, great views, and had everything we needed. Beautiful garden and terrace. It was a pain to park. The staff wanted you super close to the sidewalk, so rims get scratched. Then there is a mandatory staff escort to the parking lot. Before my flight, the staff wanted me to wait a few minutes until other guests left—- did not appreciate having to wait when other staff said we could just take the key to open the offsite parking on our own. WiFi was not stable.
Read More
Verified traveler
2.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

I was robbed and beat up by 6 men outside hotel property. Police refused to help and escorted me in to the hotel. I requested an ambulance by the night clerk and he rudely said he wasnt calling anyone. That i was fine and i should go to sleep or leave the property. I had to endure a 24hrs of pain amd hunger in my room for 24 hrs until i had the strenght to clean up and go downstairs. A second night clerk kindly warmed up some tamales for me after the restaurant closed and gave me some pain medecine. I left the hotel after the sedond night to recover at a hospital in another city. Hotel refused to refund my third and fourth night despite their written policy stating if you need medical care, a doctor would be called. Very dissatisfied overall. As far as the property. Its mexico. You get what you pay for.
Read More
Norma
icon-Family
Family
10.0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

The hotel location is wonderful is closed to the tourist zone, restaurant, transport, place is clean, staff very friendly and helpful
Kevin
6.0
/10
Reviewed 449 week(s) ago

Expedia Group verified review

It's a lovely Place, great location, but if you go in the winter be sure and dress because the rooms have no heat.
C. Melissa
icon-with Partner
with Partner
2.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

Be aware of possible fraud in this location. I have traveled around the world and visited Mexico countless times. I have also used hotels.com many instances and NO ONE has ever made a copy of my identification with the attempts to keep it. The receptionist asked for an identification which was fine. He went and said I will be right back, never saying what he was doing with it. When he came back he said to sign a form and I took a glance at the paper he was holding and it was a copy of my identification. I asked why he had made a copy of my id and he said it was policy. So I told him that no hotel had ever done that, they may take a copy of my cc for accidentals but never just of my id. He started getting nervous, and then when I asked for the name of his supervisor he said he couldn't give it to me. NOW I was extra concerned. He can take an identification that has my full name, address, and date of birth but he can't give me the name of his supervisor?. As I continue to push for it, he said: "fine, here just keep the copy". Very fishy and when I later asked if this was a policy to another receptionist she said NO. Please be aware of this !!!
Read More
Danny
icon-Family
Family
10.0
/10
Reviewed 523 week(s) ago

Hotels.com verified review

Nice hotel with a beautiful balcony over looking the city. You relax there and have a coffee and enjoy your morning. A little walk will take you to the main drag and central plaza. Hotel is clean and comfortable.
Verified traveler
8.0
/10
Reviewed 538 week(s) ago

Hotels.com verified review

Good price and beautiful garden. As is the case with most of San Cristobal, there was no internal heating so it got pretty cold on the coldest nights. The WiFi basically didn't work for anything beyond email, but this was the case with most of San Cristobal (even the restaurants downtown).
Juan
icon-with Partner
with Partner
2.0
/10
Reviewed 541 week(s) ago

Hotels.com verified review

Bad service!!! the hotel didn´t have a room for us, even when I did my reservation and paid for it 2 months before. Bad attitude of the employees. Don´t choose this hotel ever!!!!!!
Verified traveler
8.0
/10
Reviewed 584 week(s) ago

Expedia Group verified review

I had few problems with my booking reservation (This situation was uncomfortable for me).
Verified traveler
8.0
/10
Reviewed 597 week(s) ago

Expedia Group verified review

Enjoyed the view and morning sun on the upper terrace. Only complaint was the weakness of the WiFi and TV signal.
Traveling adults
icon-with Partner
with Partner
8.0
/10
Reviewed 613 week(s) ago

Expedia Group verified review

The hotel is pleasant and welcoming, 2-4 blocks from the center of town and the main pedestrian walkway. There is a pleasant breakfast restaurant and the rooms are off a pleasant courtyard. The rooms are a bit small but quite workable. Our only regret is having booked a tour from the hotel. After assuring us costs were as in town we learned we over paid by half.
Read More
Marcel
4.0
/10
Reviewed 745 week(s) ago

Hotels.com verified review

it was a very poor service, i stayed two nights and they didn't clean the room. i had problems on check in cause they wanted to charge me again the reservation i had already paid in advance on hotels.com . They had to change my room cause previous guest didn't checkout on time. it's on a nice location, close to the main pedestrian walk and cathedral, it has a really pretty garden and its not expensive at all, i wouldn't recommend it because of the very poor and unfriendly service
Read More
ALEJANDRO
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

NO ME AGRADO QUE EL ESTACIONAMIENTO ESTÁ A DOS CIADRAS Y EL HORARIO ES LIMITADO.
Moises
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Buena relación precio calidad.
blanca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Bueno y limpio.
Susana
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

El estacionamoento es muy pequeño no lo debería ofrecer como tal
Caleb
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Sus colchones son viejos ya, todo lo demás excelente
Number of reviews per page
20
40