Hotel Panoramico

Profesional and friendly staff. Great quality breakfast included.

Unfortunately our second stay was uncomfortable, inconvenient and left much to be desired. There were cockroaches in the room and had to be moved, that was the first time. Second room had an air conditioning unit that did not work, we asked the front desk to take a look at it and fix it at 6p, when we returned to our room at 930 it was still not working! It was 95f at night. They finally moved us rooms after about an hour and half of them trying to fixing unit and then finally agreeing to move us rooms again by then it was 1130. We waited almost an hour hoping air would kick in and it wasn’t working either ! Finally a about 1230 AM we moved to a 3rd room. The air conditioning did work however the shower only had a trickle of water and COLD, toilet didn’t work and the phone in the room didn’t work in order to call. Had to call from my cell phone and demanded they open a room we could use bathroom to shower, etc. by 1:30 AMwe were finally showered and in bed. the next day we woke up went to the other room two doors down to shower and moved to another hotel.

Hotel views are great. Had to move rooms because they gave us a corner room which had no privacy. Breakfast was decent.

Everything was terrible

Lugar con las 3 B. Vista privilegiada de la ciudad. Servicios bàsicos buenos. Excelente atención del personal. Desayuno de cortesía y alberca muy bien.

Good hotel

Very clean, and expelen attention!

El personal muy amable, pero las habitaciones necesitan actualizaciones. El ruido del aire súper ruidoso, No tenía agua caliente.

Buen lugar pero una de las mujeres en el desayuno no nos quiso atender si no le dábamos los boletos que dan pero ya antes nos han atendido sin ellos por qué solo nos dan para el primer día y tuve que ir hasta recepción a que me dieran unos, algunas veces se olvidan que todos los negocios dependen de la atención y servicio al cliente ni enseñándole las llaves del cuarto nos quiso atender muy mal servicio.

Really nice hotel, perfect view of the city, great customer service.

My experience was terrible , tha lady at the desk so rude , give me two bunket beds not two full size beds , i get there like 9pm for traffic on the road, no hot water , old tv with no signal , no phone line i feel like on the 60's plus the lady make me feel unwelcome they need more customer service training i think never come back to that place ..plus one team of kids play soccer 10:30 pm like on the roof of the room because they belong to one selection or team from there ...so i don't recommend this hotel for anuthing

Sucio viejo quebrado poca luz ni habitación sin closet mesa nada donde colgar regadera horrible sin agua caliente aire enfría poco cortinas caídas sucias viejas carpeta sucia manchada no recomendado ni para una noche

The view of the city

Low cost, good amenities, clean, leak of maintenance, bathrooms olds

Bien

la oficina no tenía escritorio para trabajar y no estaba acondicionada por lo que hubiera ayudado muchoque conocioeran las necesidades de la estancia.

Estacionamiento pequeño

El desayuno estuvo promedio, las instalaciones viejas, la alberca en buen estado, camastros rotos, gym en mal estado, sin posibilidad de uso, el servicio regular

1

Tuvimos que buscar por nuestros propios medios el control para prender el clima, hacia demasiado calor yo tenía que arreglarme para asistir a una boda, era imposible peinar y maquillar con 36 grados y sin clima, las instalaciones son deterioradas.