Hotel Riviera Caribe Maya

Service Apartment
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8.2
/10
Very Good
521 reviews

What Guests Say About Their Stay

Luis

10.0
/ 10
Clean safe location & environment is idea Food cabs entertainment is nearby

Andre

10.0
/ 10
Giada and the Staff are excellent, they make you feel at home!!! Just a great experience and all amenities are close by and it’s locate is convenient.

Cathy

10.0
/ 10
I stay at this hotel every time I visit Playa del Carmen. Great location and staff go above and beyond for their guests
In the Area
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Av. 10 / Calle 30, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Riviera Caribe Maya is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Riviera Caribe Maya

Av. 10 / Calle 30, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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General


Near Playa del Carmen Main Beach

Location


With a stay at Hotel Riviera Caribe Maya in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This aparthotel is 0.3 mi (0.5 km) from Mamitas Beach and 6.1 mi (9.8 km) from Xplor Theme Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Mario Villanueva Stadium Madrid - 0.1 km / 0.1 mi
Quinta Avenida - 0.1 km / 0.1 mi
Super Chedraui Selecto Avenida 10 - 0.3 km / 0.2 mi
Quinta Alegría Shopping Mall - 0.4 km / 0.2 mi
Mamitas Beach - 0.5 km / 0.3 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Calle Corazón - 0.8 km / 0.5 mi
Pier Navega - 0.9 km / 0.5 mi
Calle 12 - 0.9 km / 0.5 mi
Nuestra Senora del Carmen Catholic Church - 1 km / 0.6 mi
Frida Kahlo Museum - 1 km / 0.6 mi
3D Museum of Wonders - 1.1 km / 0.7 mi
Riviera Gran Casino - 1.1 km / 0.7 mi
Central Square - 1.1 km / 0.7 mi
Chabad Playa del Carmen - 1.2 km / 0.8 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.6 km / 21.5 mi
Cancun Intl. Airport (CUN) - 55.4 km / 34.4 mi

The preferred airport for Hotel Riviera Caribe Maya is Cancun Intl. Airport (CUN).

Facilities


Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. This aparthotel also features complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


For lunch or dinner, stop by Rey David, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Rooms


Make yourself at home in one of the 36 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

All facilities in Hotel Riviera Caribe Maya

Swimming Pool Hotel Riviera Caribe Maya
Swimming Pool
Fitness Center Hotel Riviera Caribe Maya
Fitness Center
Common Space Hotel Riviera Caribe Maya
Common Space
Lobby Hotel Riviera Caribe Maya
Lobby
Exterior Hotel Riviera Caribe Maya
Exterior

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Garden
  • Library

Transportation

  • Area shuttle
  • Airport transfer
  • Bicycle rental

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Diving

Accommodation Policy & General Information in Hotel Riviera Caribe Maya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Riviera Caribe Maya
36
Number of floors in Hotel Riviera Caribe Maya
3
Another facilities in Hotel Riviera Caribe Maya
Smoke-free area, Safety deposit box, Coffee shop, Luggage storage, Multilingual staff

Frequently asked question in Hotel Riviera Caribe Maya

What are available facilities at Hotel Riviera Caribe Maya?
There are top facilites at Hotel Riviera Caribe Maya such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Riviera Caribe Maya?
The standard check-in time at Hotel Riviera Caribe Maya is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Riviera Caribe Maya provide breakfast?
Yes, Hotel Riviera Caribe Maya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Riviera Caribe Maya?
Hotel Riviera Caribe Maya is a 3.0-star hotel.
How many floors does Hotel Riviera Caribe Maya have?
Hotel Riviera Caribe Maya has 3 floors.
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More Reviews from Other Guests in Hotel Riviera Caribe Maya

8.2
Very Good
From 521 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Hotel Riviera Caribe Maya

Number of reviews per page
20
40
Top reviews
Luis Carlos
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

good
Julie
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Love this place
Julie
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

amazing
Luis
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

excellant
Mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We were 1st put in a room that is seldome used, not serviced by the elevator and gave the impression you were in a 3rd world country. Stayed night, complained to Expedia, they had us moved even though they were fully booked. Be careful when booking, confirm your room is serviced by the elevator, that way you can be sure your room is good.
Read More
Luis
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean safe location & environment is idea Food cabs entertainment is nearby
Luis
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Excellent service and performance
Raul
icon-Leisure
Leisure
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

I like the rustic look but needs maintenance. Loved my room not my bathroom so much
Andre
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Giada and the Staff are excellent, they make you feel at home!!! Just a great experience and all amenities are close by and it’s locate is convenient.
andre
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

People are very nice and helpful
Cathy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

I stay at this hotel every time I visit Playa del Carmen. Great location and staff go above and beyond for their guests
Benny
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Nice place, good vibes
Ian
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Good location and very cool accomodations
Andre
icon-Leisure
Leisure
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Easily located and within walking distance to the beach
Hugo Cesar
2.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

They make you pay a 20$ government tax when you check in and also fined me 2000 pesos. A little over 100$ for smoking on balcony
marta
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Terrible experience. Beds are hard, not comfortable at all. Stained towels inside the room and the ones for the pool, stained bed sheets. They want to charge you for everything. Our room was on the fourth floor and the elevator was not in service. They told us that they were fixing it, but that never happened. We never saw anybody working on the elevator, and we stayed there for 8 nights. Very bad water pressure. I would not recommend anybody to stay in this hotel.
Read More
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

My husband uses a cane to walk, the Elevators were not working the 6 days we were in hotel. Other than that the Ladies at the Front office were very hospitable, friendly & very nice. Maria is an awesome singer. We loved her voice when she sang at the restaurant next door! I highly recommend this Hotel!
Marjorie
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

The property needs some renovation to make it a bit more modern. We were given stained towels upon arrival. The area is on a very busy street with traffic sounds all night. I appreciate the fact that the hotel is near shopping and many dining options.
Alfredo
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Bad service, all the employees say talk to the manager the manager but they’re never there. Broken elevator, yet no signs of fixing it. We were there over a week and no-one worked on it. Cleaning workers walked into our room when there was a do not disturb sign. Towels are a big issue. The towels they give you are stained, but when they exchange them they say you caused the stains and want to charge you. I wouldn’t recommend staying here.
Read More
Luciano
icon-Family
Family
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Close to everything, excellent for the price!
Number of reviews per page
20
40

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Lobby 4 Hotel Riviera Caribe Maya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 521 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Riviera Caribe Maya

Number of reviews per page
20
40
Top reviews
Luis Carlos
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

good
Julie
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Love this place
Julie
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

amazing
Luis
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

excellant
Mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We were 1st put in a room that is seldome used, not serviced by the elevator and gave the impression you were in a 3rd world country. Stayed night, complained to Expedia, they had us moved even though they were fully booked. Be careful when booking, confirm your room is serviced by the elevator, that way you can be sure your room is good.
Read More
Luis
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean safe location & environment is idea Food cabs entertainment is nearby
Luis
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Excellent service and performance
Raul
icon-Leisure
Leisure
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

I like the rustic look but needs maintenance. Loved my room not my bathroom so much
Andre
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Giada and the Staff are excellent, they make you feel at home!!! Just a great experience and all amenities are close by and it’s locate is convenient.
andre
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

People are very nice and helpful
Cathy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

I stay at this hotel every time I visit Playa del Carmen. Great location and staff go above and beyond for their guests
Benny
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Nice place, good vibes
Ian
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Good location and very cool accomodations
Andre
icon-Leisure
Leisure
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Easily located and within walking distance to the beach
Hugo Cesar
2.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

They make you pay a 20$ government tax when you check in and also fined me 2000 pesos. A little over 100$ for smoking on balcony
marta
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Terrible experience. Beds are hard, not comfortable at all. Stained towels inside the room and the ones for the pool, stained bed sheets. They want to charge you for everything. Our room was on the fourth floor and the elevator was not in service. They told us that they were fixing it, but that never happened. We never saw anybody working on the elevator, and we stayed there for 8 nights. Very bad water pressure. I would not recommend anybody to stay in this hotel.
Read More
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

My husband uses a cane to walk, the Elevators were not working the 6 days we were in hotel. Other than that the Ladies at the Front office were very hospitable, friendly & very nice. Maria is an awesome singer. We loved her voice when she sang at the restaurant next door! I highly recommend this Hotel!
Marjorie
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

The property needs some renovation to make it a bit more modern. We were given stained towels upon arrival. The area is on a very busy street with traffic sounds all night. I appreciate the fact that the hotel is near shopping and many dining options.
Alfredo
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Bad service, all the employees say talk to the manager the manager but they’re never there. Broken elevator, yet no signs of fixing it. We were there over a week and no-one worked on it. Cleaning workers walked into our room when there was a do not disturb sign. Towels are a big issue. The towels they give you are stained, but when they exchange them they say you caused the stains and want to charge you. I wouldn’t recommend staying here.
Read More
Luciano
icon-Family
Family
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Close to everything, excellent for the price!
Number of reviews per page
20
40