Once21 Apartments

Apartments
9.4
/10
Exceptional
36 reviews

What Guests Say About Their Stay

Jesus
10.0
/ 10
The Property is in a Farley decent area 8 min. walk to a amazing Steak House the property can use a little upgrades overall was great!!! The Host Sara is very quick to respond to any questions..
Marcia
10.0
/ 10
Great place! Very centrally located. We stayed in the 1 bedroom, Apt 1. There were 3 of us and we were very comfortable. We had daily maid service and loved how it had a full kitchen. Also, the upstairs terrace is beautifully decorated and complete with a BBQ grill, large cooler and plenty of seating!! I hope to stay here again on our next visit.
Daniel
10.0
/ 10
One of the things that I liked the most was the all out hospitality of the person who received us. Very friendly and polite. My family and I really enjoyed our stay. I highly recommend it.
In the Area
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H. Colegio Militar No 1121, Col. Ayuntamiento, Guadalajara, Estado de Jalisco, Mexico, 44620

Main Facilities

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WiFi
Once21 Apartments is located in area / city Guadalajara.
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What's around Once21 Apartments

H. Colegio Militar No 1121, Col. Ayuntamiento, Guadalajara, Estado de Jalisco, Mexico, 44620
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Discover More About Once21 Apartments

Location


Once21 Apartments is located in area / city Guadalajara.

About Once21 Apartments

Once21 Apartments is a apartment with great comfort and excellent service according to most apartment's guests.

With all facilities offered, Once21 Apartments is the right place to stay.

All facilities in Once21 Apartments

Others Once21 Apartments
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Tours
  • Express check-in
  • Express check-out

General

  • Parking
  • Rooftop terrace

Things to Do

  • Barbecue

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Accommodation Policy & General Information in Once21 Apartments

Important Note
  • Pet fee: MXN 200 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 3000 per stay
  • Cleaning fee: MXN 464 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Once21 Apartments
3
Another facilities in Once21 Apartments
Laundry service, Luggage storage, Tours, Express check-in, Express check-out

Frequently asked question in Once21 Apartments

What are available facilities at Once21 Apartments?
There are top facilites at Once21 Apartments such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Once21 Apartments?
The standard check-in time at Once21 Apartments is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Once21 Apartments?
Once21 Apartments is a 3.5-star hotel.
How many rooms are available at Once21 Apartments?
Once21 Apartments has 3 rooms in total.
What do past guests say about Once21 Apartments?
Once21 Apartments is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Once21 Apartments

9.4
Exceptional
From 36 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Once21 Apartments

Number of reviews per page
20
40
Top reviews
Jesus
icon-Business Family
Business Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Property is in a Farley decent area 8 min. walk to a amazing Steak House the property can use a little upgrades overall was great!!! The Host Sara is very quick to respond to any questions..
Jihong
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Convenient location. Helpful staff.
Cindy Yu Hwei
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice appointment in quiet neighborhood. Mold in one of the bathroom caused respiratory issues.
Marcia
10.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Great place! Very centrally located. We stayed in the 1 bedroom, Apt 1. There were 3 of us and we were very comfortable. We had daily maid service and loved how it had a full kitchen. Also, the upstairs terrace is beautifully decorated and complete with a BBQ grill, large cooler and plenty of seating!! I hope to stay here again on our next visit.
Read More
Ryan
10.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

Love the place
Daniel
10.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

One of the things that I liked the most was the all out hospitality of the person who received us. Very friendly and polite. My family and I really enjoyed our stay. I highly recommend it.
Verified traveler
10.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

I feel like my house. My experience was great and very good.
Armandouy
10.0
/10
Reviewed 404 week(s) ago

Expedia Group verified review

Everything excellent we will be very happy to return here again!!!
ChrisRod
2.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

I booked a one night stay for my family of 5 at Once21 Apartments. We rented a car for our business/holiday trip to Guadalajara and called the hotel number (the one listed on the Expedia site) to discuss secure parking plans, and was unable to reach the mobile desk on a Thursday... I called again the following day (Friday), repeatedly, during business hours and then got a disconnected phone response. I contacted Expedia three times that day and they tried calling the site and nothing. I requested a cancellation at 4 pm, and the hotel charged my FULL payment and refused to refund because my stay was planned for Sunday. I called Expedia again to complain about my experience and immediately received a call from Mexico and the front desk person from Once21. I need to specify that they called from another number, not the one listed on the site. I told them I wanted to cancel because they were unreliable and unresponsive and they said No. They mocked me and said "you should have sent us an email if the phone does not work". I explained to the Expedia rep that I had small children and felt insecure about calling them upon arrival to get a key and have the same unreliable response from them and be stuck without a hotel. They charged my full payment and I have yet to get EXPEDIA TO PAY ME BACK, after experiencing such a hassle...Extremely dissatisfied with this experience after 15 years of loyalty to Expedia. Beware of this site!!
Read More
MUL-DO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Una propiedad donde sin duda volveríamos a regresar mi esposo y yo, todo excelente nos gustó mucho el lugar y la confianza que nos brindaron
Dámaso Alberto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Muy bonito el departamento y cerca de vialidades principales y atractivos turísticos.
Ericka Alejandra
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Esta muy bien, muy agradable solo la regadera principal estaba tapada, y falta de limpieza en la regadera. Esta muy amplio y muy bien ubicado. Falta que digan que los articulos de limpieza estan por la terraza para poder hacer el aseo
ulises
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Muy buen depa muy cómodo para la familia con todos los servicios y muy seguro
Sergio
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Excelente atención, excelentes instalaciones, la zona muy buena, baños limpios, recamara grande, todo en general excelente
GONZALO
10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

FUE UNA EXPERIENCIA INIGUALABLE! LA ATENCIÓN Y SERVICIO FUERON DE LUJO (NIVEL 5☆) CON UNA EXCELENTE BIENVENIDA Y GRAN DISPONIBILIDAD DE CUBRIR NUESTRAS NECESIDADES... FUE COMO ESTAR EN CASA! Y ESO HIZO DE NUESTRO VIAJE NEGOCIOS, EL MÁS PLACENTERO Y AGRADABLE!!! GRACIAS MIL!!! Y UN "GRACIAS" MUY ESPECIAL A FANY, QUIEN FUE LA RESPONSABLE DE DARNOS EL MEJOR TRATO!!!
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

Solo estuvimos una noche pero todo muy bien, gracias, departamento muy bien equipado, la cocina y nos recibieron muy cordialmente y nos dejaron unas galletitas, juguitos y cápsulas para café, excelente!
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

excelente ubicacion, instalaciones limpias y adecuadas, muy recomendado
Verified traveler
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Servicio, limpieza, atención, seguridad y tranquilidad.
Jose T
8.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Llegué por la noche al establecimiento y no pude contactar a persona alguna para ingresar en su número de teléfono, lo cual me obligó a hospedane en otro lugar la primer noche. La persona que hace la limpieza dejó las llaves en un candado pero no me enviaron ni dejaron mensaje alguno con información al respecto, a pesar de que tenían mi número celular. Para compensar, Vicente (dueño del establecimiento quien reside en el extranjero), de palabra sólo me ofreció una noche de cortesía a hacer efectiva en el futuro, pero no me devolvió el costo de la primera noche ni compensación adicional alguna. De nada sirve que el establecimiento esté en buenas condiciones en general, si los huéspedes se quedan en la calle.
Read More
luis
8.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

El departamento muy bien con muy buenas instalaciones tal cual como aparece en las fotos Lo único es que el estacionamiento es un poco reducido
Number of reviews per page
20
40

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Others 4 Once21 Apartments

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 36 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Once21 Apartments

Number of reviews per page
20
40
Top reviews
Jesus
icon-Business Family
Business Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Property is in a Farley decent area 8 min. walk to a amazing Steak House the property can use a little upgrades overall was great!!! The Host Sara is very quick to respond to any questions..
Jihong
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Convenient location. Helpful staff.
Cindy Yu Hwei
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice appointment in quiet neighborhood. Mold in one of the bathroom caused respiratory issues.
Marcia
10.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Great place! Very centrally located. We stayed in the 1 bedroom, Apt 1. There were 3 of us and we were very comfortable. We had daily maid service and loved how it had a full kitchen. Also, the upstairs terrace is beautifully decorated and complete with a BBQ grill, large cooler and plenty of seating!! I hope to stay here again on our next visit.
Read More
Ryan
10.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

Love the place
Daniel
10.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

One of the things that I liked the most was the all out hospitality of the person who received us. Very friendly and polite. My family and I really enjoyed our stay. I highly recommend it.
Verified traveler
10.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

I feel like my house. My experience was great and very good.
Armandouy
10.0
/10
Reviewed 404 week(s) ago

Expedia Group verified review

Everything excellent we will be very happy to return here again!!!
ChrisRod
2.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

I booked a one night stay for my family of 5 at Once21 Apartments. We rented a car for our business/holiday trip to Guadalajara and called the hotel number (the one listed on the Expedia site) to discuss secure parking plans, and was unable to reach the mobile desk on a Thursday... I called again the following day (Friday), repeatedly, during business hours and then got a disconnected phone response. I contacted Expedia three times that day and they tried calling the site and nothing. I requested a cancellation at 4 pm, and the hotel charged my FULL payment and refused to refund because my stay was planned for Sunday. I called Expedia again to complain about my experience and immediately received a call from Mexico and the front desk person from Once21. I need to specify that they called from another number, not the one listed on the site. I told them I wanted to cancel because they were unreliable and unresponsive and they said No. They mocked me and said "you should have sent us an email if the phone does not work". I explained to the Expedia rep that I had small children and felt insecure about calling them upon arrival to get a key and have the same unreliable response from them and be stuck without a hotel. They charged my full payment and I have yet to get EXPEDIA TO PAY ME BACK, after experiencing such a hassle...Extremely dissatisfied with this experience after 15 years of loyalty to Expedia. Beware of this site!!
Read More
MUL-DO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Una propiedad donde sin duda volveríamos a regresar mi esposo y yo, todo excelente nos gustó mucho el lugar y la confianza que nos brindaron
Dámaso Alberto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Muy bonito el departamento y cerca de vialidades principales y atractivos turísticos.
Ericka Alejandra
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Esta muy bien, muy agradable solo la regadera principal estaba tapada, y falta de limpieza en la regadera. Esta muy amplio y muy bien ubicado. Falta que digan que los articulos de limpieza estan por la terraza para poder hacer el aseo
ulises
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Muy buen depa muy cómodo para la familia con todos los servicios y muy seguro
Sergio
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Excelente atención, excelentes instalaciones, la zona muy buena, baños limpios, recamara grande, todo en general excelente
GONZALO
10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

FUE UNA EXPERIENCIA INIGUALABLE! LA ATENCIÓN Y SERVICIO FUERON DE LUJO (NIVEL 5☆) CON UNA EXCELENTE BIENVENIDA Y GRAN DISPONIBILIDAD DE CUBRIR NUESTRAS NECESIDADES... FUE COMO ESTAR EN CASA! Y ESO HIZO DE NUESTRO VIAJE NEGOCIOS, EL MÁS PLACENTERO Y AGRADABLE!!! GRACIAS MIL!!! Y UN "GRACIAS" MUY ESPECIAL A FANY, QUIEN FUE LA RESPONSABLE DE DARNOS EL MEJOR TRATO!!!
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

Solo estuvimos una noche pero todo muy bien, gracias, departamento muy bien equipado, la cocina y nos recibieron muy cordialmente y nos dejaron unas galletitas, juguitos y cápsulas para café, excelente!
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

excelente ubicacion, instalaciones limpias y adecuadas, muy recomendado
Verified traveler
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Servicio, limpieza, atención, seguridad y tranquilidad.
Jose T
8.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Llegué por la noche al establecimiento y no pude contactar a persona alguna para ingresar en su número de teléfono, lo cual me obligó a hospedane en otro lugar la primer noche. La persona que hace la limpieza dejó las llaves en un candado pero no me enviaron ni dejaron mensaje alguno con información al respecto, a pesar de que tenían mi número celular. Para compensar, Vicente (dueño del establecimiento quien reside en el extranjero), de palabra sólo me ofreció una noche de cortesía a hacer efectiva en el futuro, pero no me devolvió el costo de la primera noche ni compensación adicional alguna. De nada sirve que el establecimiento esté en buenas condiciones en general, si los huéspedes se quedan en la calle.
Read More
luis
8.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

El departamento muy bien con muy buenas instalaciones tal cual como aparece en las fotos Lo único es que el estacionamiento es un poco reducido
Number of reviews per page
20
40