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Papaya Playa Project, Tulum, a Member of Design Hotels
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Papaya Playa Project, Tulum, a Member of Design Hotels
Hotels
7.8
/10
Pleasant
352 reviews
What Guests Say About Their Stay
Josel
10.0
/ 10
Property is beautiful and the rooms are unique and special. Great service from the team across the campus. Convenient location for north part of Tulum.
Anna
10.0
/ 10
Best place to stay to attend Full Moon Party. Entrance for the guests is complimentary. The beach is beautiful. The courtyard is dreamy.
Alexandra
10.0
/ 10
Best place ever, we love every second there, they have a peaceful beach, nice rooms and a fantastic staff
In the Area
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Km 4.5 Carretera Tulum-Boca Paila, Tulum, Estado de Quintana Roo, Mexico, 77780
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Papaya Playa Project, Tulum, a Member of Design Hotels
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What's around Papaya Playa Project, Tulum, a Member of Design Hotels
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Km 4.5 Carretera Tulum-Boca Paila, Tulum, Estado de Quintana Roo, Mexico, 77780
Discover More About Papaya Playa Project, Tulum, a Member of Design Hotels
Location
Papaya Playa Project, Tulum, a Member of Design Hotels is a hotel in a good neighborhood, which is located at Tulum.
About Papaya Playa Project, Tulum, a Member of Design Hotels
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Papaya Playa Project, Tulum, a Member of Design Hotels exclusively for you.
Get precious and unforgettable moment during your stay at Papaya Playa Project, Tulum, a Member of Design Hotels.
All facilities in Papaya Playa Project, Tulum, a Member of Design Hotels
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Outdoor pool
- Private beach
- Beach umbrella
- Garden
- Spa
- Beach towel
- Beach cabanas
- Pool sun loungers
General
- Swimming pool
- Smoking area
- Parking
- Banquet
- Terrace
Food and Drinks
- Bar
- Beach Bar
- Breakfast
- Nightclub
Public Facilities
- Others
- Coffee shop
- Restaurant
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting rooms
Accommodation Policy & General Information in Papaya Playa Project, Tulum, a Member of Design Hotels
Important Note
- Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards and debit cards; cash is not accepted
- This property uses eco-friendly cleaning products
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Papaya Playa Project, Tulum, a Member of Design Hotels | 87 |
Number of floors in Papaya Playa Project, Tulum, a Member of Design Hotels | 1 |
Another facilities in Papaya Playa Project, Tulum, a Member of Design Hotels | Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage |
Frequently asked question in Papaya Playa Project, Tulum, a Member of Design Hotels
What are available facilities at Papaya Playa Project, Tulum, a Member of Design Hotels?
There are top facilites at Papaya Playa Project, Tulum, a Member of Design Hotels such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Papaya Playa Project, Tulum, a Member of Design Hotels?
The standard check-in time at Papaya Playa Project, Tulum, a Member of Design Hotels is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Papaya Playa Project, Tulum, a Member of Design Hotels provide breakfast?
Yes, Papaya Playa Project, Tulum, a Member of Design Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Papaya Playa Project, Tulum, a Member of Design Hotels
7.8
Pleasant
From 352 reviews
Cleanliness
8.4
Room Comfort
7.4
Service and Facilites
8.2
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Traveler Reviews Papaya Playa Project, Tulum, a Member of Design Hotels
Number of reviews per page
20
40
Top reviews
Josel
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Property is beautiful and the rooms are unique and special. Great service from the team across the campus. Convenient location for north part of Tulum.
David
Leisure
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Absolutely horrendous customer service. We’ve been loyal guests for years, spent absurd amounts of money, and were improperly charged for a “late check out fee” despite being at desk at requested time, and they refused to provide explanation nor any receipt/documentation. High turnover rate with staff (everyone friendly has left) and we will never come back. Most unprofessional customer service and check-out experience. Still owed thousands in refunds for “up-charges” and no one there will do anything. Safe location but all other features that made PPP great in the past are now a distant memory. Will consider legal recourse.
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Krutarth
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Best stay at papaya playa
Manfred
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Fue una buena experiencia!
Anna
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Best place to stay to attend Full Moon Party. Entrance for the guests is complimentary. The beach is beautiful. The courtyard is dreamy.
Alexandra
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Best place ever, we love every second there, they have a peaceful beach, nice rooms and a fantastic staff
Jodey
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Lovely resort great staff and amenities!
Steve
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
We enjoyed the place a lot
Koichi
Leisure Family
8.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Facility is a bit old
Kamyar
Leisure with Friends
4.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Didn’t change the towels and clean the rooms, even when we asked. Food and drinks cost you an arm and a leg! Like 16 CAD for a bottle of water and 36 CAD for a shot of regular tequila.
Our room that we booked was not available! They “did us a favour” and put 6 of us in a 3-room “villa” and charged us 200 USD extra! The “lobby” is an open air area and super hot and humid. In general I found Tulum as an unreasonably expensive and reap off place! Guys think it’s Ibiza or something. And you have to be very careful, they just charge for every single stupid thing. And many times double and triple if you don’t notice.
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Johnny
Leisure with Partner
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Pricey drinks and food tho I had nothing to compare with. Friendly people and service.
Myra
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
We had a lovely stay at PPP! Despite its reputation for being a party place, it was super peaceful during the week and a great place to recharge. The breakfast was lovely - special shoutout to the breakfast staff who gave especially awesome service!
The recent storms clearly did a number on the resort, as there was lots of debris all over and many of the cabanas were under repair.
The one drawback of this resort is that the restaurant prices are pretty unreasonable, so ordering a snack or drink on the beach quickly adds up to an astronomical bill. My advice is to go out for dinner in downtown Tulum, bring in your own food and drinks, and enjoy the beautiful beach and pools!
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Keila
Friends and Family
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Loved the hotel. Amazing experience !! Will definifely return
Amir
Leisure with Friends
2.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
They stole my airpod pro! they do this 1 day before you leave and when you tell them they say they need time! they are thief, i even showed findmyiphone that it is at their workers houses!! but they said they are not responsible for anything except small safe in room!! i will escalate this to Expedia to make sure they don't do this to others!!
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Noro
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Top!
Tiki
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Perfect stay, amazing staff and hospitality
jose
Leisure Family
8.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Excellent project have a good time
Dora A
Leisure with Children
6.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Rooms are very small that’s the only negative. amazing location and amazing staff. Beautiful beach
Kevin
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
We really enjoyed our stay, especially Miquel the butler’s service. It’s a very unique experience. Also, I recommend the room with the private roof top pool!
Zvikomborero
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
When you think of paradise, think of this place
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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