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The Palms Resort of Mazatlan
Resorts
8.4
/10
Very Good
938 reviews
What Guests Say About Their Stay
Drew
10.0
/ 10
The property is a bit old but well kept. The staff is friendly and the views are beautiful
asuncion
10.0
/ 10
I'm definitely returning, my only complaint was the a/c😪 i need sir. But everything else was so perfect
francisco
10.0
/ 10
The view is so wonderful. The staff very nice people. I definitely. Recommend this hotel.
In the Area
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Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, Estado de Sinaloa, Mexico, 82110
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Palms Resort of Mazatlan
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What's around The Palms Resort of Mazatlan
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, Estado de Sinaloa, Mexico, 82110
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Discover More About The Palms Resort of Mazatlan
Location
Staying at The Palms Resort of Mazatlan is a good choice when you are visiting Mazatlán.
About The Palms Resort of Mazatlan
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Palms Resort of Mazatlan.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Palms Resort of Mazatlan exclusively for you.
With all facilities offered, The Palms Resort of Mazatlan is the right place to stay.
All facilities in The Palms Resort of Mazatlan
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Poolside bar
- Garden
- Spa
- Pool sun loungers
General
- Swimming pool
- Parking
- Banquet
- Ballroom
- Reception hall
- Terrace
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Tours
- Wedding service
- Luggage storage
- 24-hour Receptionist
Business Facilities
- Conference room
- Conference center
- Meeting rooms
- Conference rooms
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Transportation
- Bus/truck parking
- Valet parking
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Nearby Facilities
- Souvenir shop
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Palms Resort of Mazatlan
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately MXN 265 to 400 for adults, and MXN 265 to 400 for children
- Rollaway bed fee: MXN 400.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Palms Resort of Mazatlan | 189 |
Number of floors in The Palms Resort of Mazatlan | 6 |
Another facilities in The Palms Resort of Mazatlan | Beach umbrella, Outdoor pool, Poolside bar, Garden, Spa |
Frequently asked question in The Palms Resort of Mazatlan
What are available facilities at The Palms Resort of Mazatlan?
There are top facilites at The Palms Resort of Mazatlan such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Palms Resort of Mazatlan?
The standard check-in time at The Palms Resort of Mazatlan is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The Palms Resort of Mazatlan provide breakfast?
Yes, The Palms Resort of Mazatlan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Palms Resort of Mazatlan?
The Palms Resort of Mazatlan is a 3.0-star hotel.
How many floors does The Palms Resort of Mazatlan have?
The Palms Resort of Mazatlan has 6 floors.
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More Reviews from Other Guests in The Palms Resort of Mazatlan
Other sources (938)
8.4
Very Good
From 938 reviews
Cleanliness
8.6
Room Comfort
8.4
Service and Facilites
8.8
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Traveler Reviews The Palms Resort of Mazatlan
Number of reviews per page
20
40
Top reviews
Ricco
Business and Leisure
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was nice, no beach and no Banda but there is access to the beach
Drew
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The property is a bit old but well kept. The staff is friendly and the views are beautiful
asuncion
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I'm definitely returning, my only complaint was the a/c😪 i need sir. But everything else was so perfect
Teresa
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very young staff that were not trained to serve. Always talking to each other instead of customer service. Was consuming drinks from hotel but if you didnt get a bucket no ice was served. Order six beers. They put on table just there no ice. You have to get your own. Very poor customer service. Will not come again.
Noemi
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The property location and amenities are amazing , cleanliness and transportation availability is also great. The only con is that the employees are not always the friendliest and can be rude especially around the pool and towel area.
Simon
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Place is a great place to relax and location is close to everything
Gustavo
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Nice
Scott Douglas
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Restaurant Panamá part of the resort. Right on the beach.
francisco
Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The view is so wonderful. The staff very nice people. I definitely. Recommend this hotel.
E
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great Staff!
Ramiro
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Great experience
Maria M
Business and Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Good customer service and general
Francisco
Leisure Family
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
La Puerta no era segura se padia abrir con cualquiera tarjeta y se podia mirar para adentro.y no .
Vianey
Leisure with Children
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
First time my family and I stayed here and we liked it very much, it is a clean place, attentive staff, friendly and respectful, we also liked the pool area and the access to the beach, the only bad thing was the bad weather that we had in the days we were there, but I would definitely stay in this hotel again.
David
Leisure with Children
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
It’s a nice clean hotel in a quiet location. Having the Panama restaurant in the lobby is an added plus.
Sergio
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Nice place
Felix
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great place
Kenneth
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Ocean view balcony was very relaxing
Silvia
Leisure with Partner
4.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Very disappointed with the room, first thing I see when I walk in the room is a cockroach on the wall and to top it off every time I flushed the toilet there was a poodle of water on the floor, food at the restaurant and service were ok.
mariann
Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
My stay was great. Only one area that could be better was that when we were at the pool we had to go and find someone to order drinks and food. I know first world problems but we really just wanted to tip your waiters and talk to them. The rooms were spotless and the grounds were well kept.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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