Winíka Alterra

Cabin
9.8
/10
Exceptional
35 reviews

What Guests Say About Their Stay

Thomas
10.0
/ 10
Winíka Alterra is a small, family owned hotel and resort. The property consists of eleven private cabins. They’re very well maintained and with all the amenities. The staff is very helpful, accommodating, and detailed oriented. All the meals were delicious, fresh, and locally sourced-made from ingredients found at the hotel’s on site farm. (They even make their own chocolate which is used in the duck mole, desserts, or served hot). The beds and bedding are very comfortable, The quiet, jungle environment makes for a restful stay. Our only suggestion would be to invest in entertainment options during rainy days, such as a ping pong table, card games, or family friendly board games.
Sandeep K
10.0
/ 10
Lovely hotel and restaurant in a natural setting 5 minutes outside of Palenque - 30 minute drive to Misol-Ha
Leah
10.0
/ 10
Beautiful property with great staff and great food (all grown/raised on-site). It's a perfect home base for exploring Chiapas and the Palenque area. Would highly recommend.
In the Area
See Map
Carretera Palenque-Ocosingo Km 4.5, Palenque, Estado de Chiapas, Mexico, 29960

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Winíka Alterra is a accommodation is located at Palenque. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Winíka Alterra

Carretera Palenque-Ocosingo Km 4.5, Palenque, Estado de Chiapas, Mexico, 29960
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Discover More About Winíka Alterra

Location


Winíka Alterra is a accommodation is located at Palenque.

About Winíka Alterra

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Winíka Alterra.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Winíka Alterra is a accommodation with great comfort and excellent service according to most accommodation's guests.

With all facilities offered, Winíka Alterra is the right place to stay.

All facilities in Winíka Alterra

Others Winíka Alterra
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Garden
  • Pool sun loungers

General

  • Microwave (shared)
  • Refrigerator (shared)
  • Parking
  • Terrace

Hotel Services

  • Tours
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service

Public Facilities

  • Others
  • Smoke-free area

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Winíka Alterra

Important Note
  • Airport shuttle fee: MXN 2000 per vehicle (one-way, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:30
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:30
Available rooms at Winíka Alterra
5
Another facilities in Winíka Alterra
Beach umbrella, Outdoor pool, Garden, Pool sun loungers, Microwave (shared)

Frequently asked question in Winíka Alterra

What are available facilities at Winíka Alterra?
There are top facilites at Winíka Alterra such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Winíka Alterra?
The standard check-in time at Winíka Alterra is starting from From 14:00 while the latest check-out time is at Before 12:30
What is the star rating of Winíka Alterra?
Winíka Alterra is a 3.0-star hotel.
How many rooms are available at Winíka Alterra?
Winíka Alterra has 5 rooms in total.
What do past guests say about Winíka Alterra?
Winíka Alterra is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Winíka Alterra

9.8
Exceptional
From 35 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Winíka Alterra

Number of reviews per page
20
40
Top reviews
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Winíka Alterra is a small, family owned hotel and resort. The property consists of eleven private cabins. They’re very well maintained and with all the amenities. The staff is very helpful, accommodating, and detailed oriented. All the meals were delicious, fresh, and locally sourced-made from ingredients found at the hotel’s on site farm. (They even make their own chocolate which is used in the duck mole, desserts, or served hot). The beds and bedding are very comfortable, The quiet, jungle environment makes for a restful stay. Our only suggestion would be to invest in entertainment options during rainy days, such as a ping pong table, card games, or family friendly board games.
Read More
Sandeep K
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Lovely hotel and restaurant in a natural setting 5 minutes outside of Palenque - 30 minute drive to Misol-Ha
Leah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Beautiful property with great staff and great food (all grown/raised on-site). It's a perfect home base for exploring Chiapas and the Palenque area. Would highly recommend.
Maria
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Súper amable el personal! Pero Un poco básico el hotel.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 249 week(s) ago

Expedia Group verified review

A very nice hotel with an excellent restaurant. The internet service was surprisingly quick and the staff were helpful. Recommended
PatricioA
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Love it. Very quiet. Incredible view. Just perfect to relax
Pavel
10.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

Very nice place off the beaten path. Very friendly staff: makes everything more enjoyable. Nice small pool with eco-friendly system.
Byron
10.0
/10
Reviewed 437 week(s) ago

Hotels.com verified review

Great hotel for an adventurous guest. This hotel is out in the hillside. There are no TVs in the room. You are somewhat Limited to staying there to eat as it's not very convenient to be traveling back-and-forth between the hotel and the main city. The people are very nice and the food is great although the service at the restaurant is little bit slow. The people are very nice and the food is great although the service at the restaurant is little bit slow. The one downside was that was a lot of ants that came into the room. The staff was helpful but this impacted our stay.
Read More
BENJAMIN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Muy buen lugar para quedarse si buscas estar entre la naturaleza. Recomendable.
jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

Maravillosas cabañitas multicolores, en un entorno encantador, súper cómoda la cama y muy rica la regadera.
VICTOR OSWALDO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

TODO ESTUVO EXCEPCIONAL. ABSOLUTAMENTE RECOMENDABLE.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Están muy bonitas las cabañas, y la atencion del personal y los dueños excelente. El único detalle es la entrada al lugar que es de terrazeria, y es un buen tramo, si traes carro bajito podrías batallar al entrar sobre todo si esta lloviendo.
Raul Antonio
10.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

Toda bien, la comida y el servicio de primera, solo tener cuidado con las cortinas de acceso en las puertas, por que se atoran
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

Todo me pareció excelente no necesitas salir del hotel alli encuentras todo y ademas es super relajante el contacto con la naturaleza. Felicidades!!!!
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Un lugar muy tranquilo para descansar, excelente servicio
Claudia
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Me encanto súper recomendado: excelente servicio y lugsr
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Excelente el trato del personal todas las instalaciones maravillosas muy bonito el lugar y en ina excelente ubicación
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Excelente lugar para estar en contacto coa naturaleza y descansar, alejado del ruido de la ciudad
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

un lugar muy bello en medio de la naturaleza. Una excelente cocina en el restaurante
Verified traveler
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Sehr schöne und gepflegte Anlage. Das Personal ist sehr freundlich und sehr bemüht. Die Zimmer sind sehr schön, allerdings von der Ausstattung ist fast nichts im Zimmer, zB keine Gläser oder Föhn. Man bekommt alles auf Nachfrage an der Rezeption. Der Weg von der Hauptstraße zur Anlage ist eine Katastrophe, sehr schlechter Weg!
Number of reviews per page
20
40

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Others 4 Winíka Alterra

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.8
Exceptional
From 35 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Winíka Alterra

Number of reviews per page
20
40
Top reviews
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Winíka Alterra is a small, family owned hotel and resort. The property consists of eleven private cabins. They’re very well maintained and with all the amenities. The staff is very helpful, accommodating, and detailed oriented. All the meals were delicious, fresh, and locally sourced-made from ingredients found at the hotel’s on site farm. (They even make their own chocolate which is used in the duck mole, desserts, or served hot). The beds and bedding are very comfortable, The quiet, jungle environment makes for a restful stay. Our only suggestion would be to invest in entertainment options during rainy days, such as a ping pong table, card games, or family friendly board games.
Read More
Sandeep K
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Lovely hotel and restaurant in a natural setting 5 minutes outside of Palenque - 30 minute drive to Misol-Ha
Leah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Beautiful property with great staff and great food (all grown/raised on-site). It's a perfect home base for exploring Chiapas and the Palenque area. Would highly recommend.
Maria
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Súper amable el personal! Pero Un poco básico el hotel.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 249 week(s) ago

Expedia Group verified review

A very nice hotel with an excellent restaurant. The internet service was surprisingly quick and the staff were helpful. Recommended
PatricioA
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Love it. Very quiet. Incredible view. Just perfect to relax
Pavel
10.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

Very nice place off the beaten path. Very friendly staff: makes everything more enjoyable. Nice small pool with eco-friendly system.
Byron
10.0
/10
Reviewed 437 week(s) ago

Hotels.com verified review

Great hotel for an adventurous guest. This hotel is out in the hillside. There are no TVs in the room. You are somewhat Limited to staying there to eat as it's not very convenient to be traveling back-and-forth between the hotel and the main city. The people are very nice and the food is great although the service at the restaurant is little bit slow. The people are very nice and the food is great although the service at the restaurant is little bit slow. The one downside was that was a lot of ants that came into the room. The staff was helpful but this impacted our stay.
Read More
BENJAMIN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Muy buen lugar para quedarse si buscas estar entre la naturaleza. Recomendable.
jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

Maravillosas cabañitas multicolores, en un entorno encantador, súper cómoda la cama y muy rica la regadera.
VICTOR OSWALDO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

TODO ESTUVO EXCEPCIONAL. ABSOLUTAMENTE RECOMENDABLE.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Están muy bonitas las cabañas, y la atencion del personal y los dueños excelente. El único detalle es la entrada al lugar que es de terrazeria, y es un buen tramo, si traes carro bajito podrías batallar al entrar sobre todo si esta lloviendo.
Raul Antonio
10.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

Toda bien, la comida y el servicio de primera, solo tener cuidado con las cortinas de acceso en las puertas, por que se atoran
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

Todo me pareció excelente no necesitas salir del hotel alli encuentras todo y ademas es super relajante el contacto con la naturaleza. Felicidades!!!!
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Un lugar muy tranquilo para descansar, excelente servicio
Claudia
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Me encanto súper recomendado: excelente servicio y lugsr
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Excelente el trato del personal todas las instalaciones maravillosas muy bonito el lugar y en ina excelente ubicación
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Excelente lugar para estar en contacto coa naturaleza y descansar, alejado del ruido de la ciudad
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

un lugar muy bello en medio de la naturaleza. Una excelente cocina en el restaurante
Verified traveler
8.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Sehr schöne und gepflegte Anlage. Das Personal ist sehr freundlich und sehr bemüht. Die Zimmer sind sehr schön, allerdings von der Ausstattung ist fast nichts im Zimmer, zB keine Gläser oder Föhn. Man bekommt alles auf Nachfrage an der Rezeption. Der Weg von der Hauptstraße zur Anlage ist eine Katastrophe, sehr schlechter Weg!
Number of reviews per page
20
40