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Kempinski Hotel Khan Palace
Hotels
9.0
/10
Exceptional
323 reviews
What Guests Say About Their Stay
Thane
10.0
/ 10
Signature Mongolian hospitality. On all my trips to UB, I’ve never thought of staying any place else. This hotel has everything I need…location, friendliness, comfort, and the staff even remembers my name. They make me feel like family, and have helped me with all kind of minor matters (like eSIM and transportation, etc) Perfect experience. See you again soon Kempinski!
Thane
10.0
/ 10
This is my third stay at the Kempinski! Beyond excellent service will keep me coming back. Comfortable, quiet, and friendly. Three little details stick out: 1) remembering my name (even the doorman!), 2) Having a to-go coffee and breakfast waiting at our 6:00am departure, and 3) three individuals helping me for 25 minutes with an eSIM glitch on my phone. Why would I ever stay anyplace else? Splendiferous
severino
10.0
/ 10
hotel Great service great staff wonderful. Maybe the hotel the structure a little bit a little Old, but still current. And provides great services. wonderful staff
In the Area
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East Cross Road, Peace Avenue, Bayanzurkh District, Ulan Bator, Ulaanbaatar, Mongolia
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Kempinski Hotel Khan Palace
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What's around Kempinski Hotel Khan Palace
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East Cross Road, Peace Avenue, Bayanzurkh District, Ulan Bator, Ulaanbaatar, Mongolia
Discover More About Kempinski Hotel Khan Palace
Location
Staying at Kempinski Hotel Khan Palace is a good choice when you are visiting Ulaanbaatar.
About Kempinski Hotel Khan Palace
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Kempinski Hotel Khan Palace exclusively for you.
Get precious and unforgettable moment during your stay at Kempinski Hotel Khan Palace.
All facilities in Kempinski Hotel Khan Palace
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Business Facilities
- Conference room
- Conference center
- Meeting rooms
- Business center
- Conference rooms
- Computer station
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
General
- Lockers
- Smoking area
- Parking
- Banquet
Things to Do
- Romantic proposal packages
- Sauna
- Steam room
Food and Drinks
- Bar
- Breakfast
- Snack bar
Transportation
- Access to train station (surcharge)
- Limo or town car service
Connectivity
- LAN Internet
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Kempinski Hotel Khan Palace
Important Note
- Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
- Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
- Rollaway bed fee: USD 45.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
- Fitness facility
- Health club
- Sauna
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Kempinski Hotel Khan Palace | 99 |
Number of floors in Kempinski Hotel Khan Palace | 9 |
Another facilities in Kempinski Hotel Khan Palace | Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby |
Frequently asked question in Kempinski Hotel Khan Palace
What are available facilities at Kempinski Hotel Khan Palace?
There are top facilites at Kempinski Hotel Khan Palace such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Kempinski Hotel Khan Palace?
The standard check-in time at Kempinski Hotel Khan Palace is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Kempinski Hotel Khan Palace provide breakfast?
Yes, Kempinski Hotel Khan Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Kempinski Hotel Khan Palace
Other sources (323)
9.0
Exceptional
From 323 reviews
Cleanliness
9.2
Room Comfort
9.0
Location
8.0
Service and Facilites
9.2
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Traveler Reviews Kempinski Hotel Khan Palace
Number of reviews per page
20
40
Top reviews
Tineka
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff tried to correct their errors. I did not like that upon check in the staff did not know that they were a vip property.
Thane
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Signature Mongolian hospitality. On all my trips to UB, I’ve never thought of staying any place else. This hotel has everything I need…location, friendliness, comfort, and the staff even remembers my name. They make me feel like family, and have helped me with all kind of minor matters (like eSIM and transportation, etc) Perfect experience. See you again soon Kempinski!
Read More
Thane
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
This is my third stay at the Kempinski! Beyond excellent service will keep me coming back. Comfortable, quiet, and friendly. Three little details stick out: 1) remembering my name (even the doorman!), 2) Having a to-go coffee and breakfast waiting at our 6:00am departure, and 3) three individuals helping me for 25 minutes with an eSIM glitch on my phone. Why would I ever stay anyplace else? Splendiferous
Read More
Angrez
Business with Partner
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
All over fantastic
severino
Leisure
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
hotel Great service great staff wonderful. Maybe the hotel the structure a little bit a little Old, but still current. And provides great services. wonderful staff
Sharon
Leisure
8.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Wonderful staff, very good Japanese restaurant, room in need of repair and upgrade.
Steve
Leisure Family
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Very nice, clean, modern hotel!
Sharon
Leisure
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Restaurants in the hotel were good, especially the Japanese food. Hotel staff wonderful. Hotel room itself in need of repair and upgrade.
Tian
Business
8.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
A descent hotel in Ulaanbaatar, furniture a bit run down, but I guess you cannot expect much in Mongolia. Breakfast is just so so, but the food in the ground floor lounge is good.
Frances
Business and Leisure
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Good taxi service
Fadi
Leisure
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Great staff great hotel, very clean and very comfortable bed
Hernan
Leisure
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
They even prepared breakfast to go since we had an early flight.
Kremena
Leisure Family
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Good breakfast with enough options.
The room was spacious and comfortable.
The hotel is a bit far from the centre but there’s a bus stop a few minutes away and around 40 minute walk.
Yaling
Business with Partner
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Clean and convenient
Peter
Leisure
6.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
This hotel is not convenient location, restaurant service was horrible, waited for 30 minutes then told ten more minutes, almost empty bar area, reception staff were good.
Michael
Business and Leisure
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Staff was wonderful. Breakfast was very good.
I was put in a smoking room, had to change room and was not given same level of room as they said they only had twin rooms. But everything else was great
HA
Business and Leisure Family
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Room and bed
Mark
Friends and Family
10.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Really nice hotel as you'd expect from a Kempinski. Quality room size and details. Quite small hotel for the brand and a bit further away for the main attractions. Excellent reception service for taxi ordering and explanations.
ARTHUR
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Very friendly and efficient staff. Excellent breakfast. Large, comfy room.
Felicia
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Despite being small and a 30 min walk away from the square, it was clean, with well appointed rooms, and the staff were professional.
Number of reviews per page
20
40
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