Riad Maïalou

The woman that greets you and takes care of guests was fantastic. She even got up at 3 in the morning to say goodbye.

The Riad is not in the most desirable location - in order to get to it you have to go down poorly lit, cat-infested alleyways that smell rather unpleasant and more often than not have piles of rubbish stacked up. On arrival we had a nice relaxed welcome, and were served some delicious mint tea. The friendly hotel worker, Ali, gave us a map and explained how to get to various points of interest, which was helpful. Due to the location we were not keen to wander out to find somewhere to eat on our first night so we assumed we would be able to eat at the Riad. We were extremely disappointed to hear that they could not serve us any food as we had not booked to eat in advance. The room we stayed in was sold as a double - it was two single beds pushed together, which was not ideal for us. The room was nicely decorated but very basic - we were expecting something quite luxurious based on reviews we had read. It was also missing a couple of basic necessities- the wardrobe was rickety and falling apart making it frustrating to use and there was only one small mirror in the bathroom which was not practical when two people are trying to get ready at the same time! The safe was not working on arrival and we were told it would be fixed the next day. After explaining that we wanted to leave things in it in the morning it was eventually fixed after many attempts. We were impressed with breakfast on the first morning, but it was exactly the same every day so we left most of it by the 4th day!