Four Elements Hotel Amsterdam

Just ok - small below average rooms

The breakfast options were amazing.

Fantastic hotel with an easy journey into the city centre. Great breakfast selection and room was a good size with a nice bathroom.

Very nice. Bed comfortable, food excellent.

It was near a little beach. Transportation options were good.

The hotel and staff are very nice. My only issue is with the cleanliness of the room.

Location and views over the lake.

The hotel was a fun departure from the typical Marriotts, etc. The staff is really friendly and helpful. Our room had great views of the water and everything was clean and orderly. The breakfast was a normal, tasty European style breakfast and the Sky Club had good drinks. The Mariner Club is a one minute walk for quality Mediterranean food. Overall we really enjoyed staying here.

Clean room and staff was friendly

First, the staff. Very friendly, polite and helpful. Both at front desk and restaurant (breakfast). I asked for my room NOT to be cleaned daily. The cleaner I talked to in the hall still was concerned that I had enough towels etc. I was impressed with her positive and friendly attitude.

I always stay here when visiting Amsterdam

Great hotel, lovely views, good amenities & transport links. Able to hire bike & lots of accessible cycle routes. The sky bar in the hotel, is an added bonus without being hugely expensive!

All round amazing stay. Lovely clean rooms and beautiful views of the water and boats. Tram stop near by which takes you into the centre.

Nice hotel outside the usual hustle and bustle of Amsterdam however still has good transport links

Ecellent front reception service. Very attentive to guest requests.

Temp capped. It was cold in room but they did offer portable heater and that worked well

Great stay

The idea behind the hotel is good, an eco friendly hotel in a new development only 20 minutes from the centre of Amsterdam. However, there are so many minor niggles, plus one or two more serious problems. Whether it's the fact they don't provide slippers yet the floors are wooden and dirty, the fact there are only two lifts and one was broken for most of our stay or the touch panel controlled shower that doesn't respond to wet hands, they are all things that anyone who runs a hotel should know to avoid or mitigate. The major problem though is the air conditioning. It's a great idea in principle, however it feels like it was implemented by someone fresh out of college with no real world experience of how to make things work for people. The biggest problem was you couldn't turn it off! Press the off button and the fan sounds like a jet engine spooling up. Have it on auto and there are only two fan settings, one too weak to maintain a temperature it seems to target precisely (rather than running to a tolerance band) and the other loud enough to wake you up when it kicks in. This, plus the far too soft pillows that hotels seem to love left us short of sleep and too tired to properly enjoy our time there. Not helped by the private function (unannounced) in the bar above our room which carried on until after midnight with loud music thumping out. If they fixed these fairly minor issues it would be a great place to stay, but until then... avoid.

Nice property

Made a booking for a get away to celebrate with my wife and little baby. Firstly, we were not advised that there was refurbishment work taking place in the lobby, no mention on their website or booking platforms. This was a surprise on arrival. Secondly, we raised on a number of occasions that the telephone was not working and only half the shower head was working, each day we were advised an engineer will go in to fix and each day nothing was done, simply lies. We could not order an iron by telephone and had to visit reception, wasting our time. This was wasted further when it took ages to get an iron! Thirdly, we had taken our baby's own towel due to sensitive skin, this was taken by housekeeping and when this was raised with management, they said housekeeping could not find it! It was very disappointing especially when it was a printed towel so easily identifiable. Lastly, when checking out we managed to raise the queries with the manager who advised the phones were down due to cabling issues caused by the refurbishment work, it took 50 minutes to be offered an EUR 28 (parking fee for 1 day) refund and have a printed confirmation, the printer had issues and I was waiting 20 minutes just for a print out. It was a very disappointing stay and the refund was acknowledged so we could buy ourself another baby towel, ignoring the failures of all the other issues. Would not recommend!