Moxy Amsterdam Houthavens

All good

Clean room and friendly staff

Clean room and amazing staffs!

The hotel try to charge 21% city tax when it should be 12%, the room was with a big mold stain on the ceiling

The hotel room was set-up to be a one night stay not for weekends or even a week stay. Bed was comfortable and I did sleep well, bathroom was clean and tidy and well laid out. At reception they did not take cash and when another member of my party paid my taxes as well they locked me out of my room and wanted the tax paid again. On check out again they did not want me to leave the hotel until I had paid the taxes again so i had to wake up other members to prove it had been paid. All the time I was getting later and later for my plane. Missed baggage check in, but just as well I had none walked directly to gate and plane was already boarding.

Friendly and helpful check-in. We were upgraded to rooms both with outstanding views of the harbour one with double-spect windows. The rooms were clean and well-equipped but the climate control was difficult to operate and the room was quite cold overnight. Reasonable choice at breakfast but the music volume was intrusive.

Good hotel

Amazing hotel

Staff was not helpful

Good

My first

We stayed at the Moxy Hotel Amsterdam from July 23rd to 30th and overall had a fantastic experience. I'd happily give it 5 stars, but I’ve marked it down slightly due to the lack of a fridge in the room — which is essential for someone like me who needs to keep snacks or certain items cool. We originally booked a standard room, which we’ve done at other hotels without issue even though my partner uses a wheelchair. On arrival, the staff were really accommodating and moved us to an accessible room the next day, which was lovely and much more suitable. The hotel itself is fun and vibrant — there’s a spa, gym, pool table, arcade games in the lobby, and even free popcorn! It has a great vibe and is ideal for both couples and families. Staff were generally brilliant and very helpful throughout our stay. However, on one occasion when our room card stopped working, all of the front desk staff were being told off (quite publicly) by a manager for not engaging with guests — ironic, since the telling-off was causing them to ignore us. Thankfully, one staff member broke away to help us anyway, though it earned her a dirty look from the manager. That was the only disappointing moment in an otherwise excellent stay. Would I recommend it? Absolutely. We’re already planning to return next year and bring more family with us — they’d love it.

Staff was very helpful and accommodating. And the bartender was amazing going out of his was to make our drinks over the top

Staff was very polite and helpful

Slightly too far from Centraal station but on the flip side it meant the area was nice and quiet

It was good. Beware of city tax and the extra £25 a night, whcih is refunded at the end of your stay. Gorgeous location, by the boats and it is a quite area. Number 48 bus is handy, getting in and out of the city, that takes you to the station. Good and comfortable room. Modern, has aircon and wifi. Good for a 4 night stay.

It was conveniently located near our boat biking cruise.

Very comfortable modern hotel Lovely staff, comfy beds, nice rooms amazing view from 5th floor harbour view room. Excellent breakfast choice very tasty .. we were visiting for 2 50th birthday’s I had informed hotel and they wrote a message on the room window with balloons and chocolates.. Nice touch our birthday girls were pleased Thanks Hotel is far from city centre but we aware of this before booking number 48 bus stops close by. Very peaceful pleasant location we loved getting back after long tourist days in the city. We would stop here again if returning to Amsterdam. Adell the man on reception was friendly and helpful with tips regards bus etc on checking in .. Moxy thks for having us

Staff was absolutely amazing

I really enjoyed my stay at the Moxy, it was perfect for what I needed. The food and drinks were really tasty and the service was fast and friendly :)