Novotel Den Haag World Forum

I would stay here again, it’s good value and well located. Staff were great. Main bar and reception facilities all in good order, check in great. Rooms and restaurant particularly are a little antiquated compared to other Novotel properties. I was uncomfortable using the room coffee machine because there was stagnant water. In my cupboard the spare duvet was open and I could see stains, the rooms could probably benefit from more thorough cleaning and replenishment of lotions etc, I was without hand wash and conditioner throughout my 2 night stay.

Great hotel, loved the room. My only issue was that there was no air conditioner in the room. Other than that, it was great. I would recommend staying when it's cold.

cleam room. simple, no complication. thanks

It’s not the most convenient location for going into town, it’s mostly for conference attendees.

Room was bog, spacious and clean. Location is quite good and durect transport to the centre

The staff were very friendly and accommodating, and the location was excellent and conveniently situated. Overall, we had a positive experience and were pleased with our stay. The only minor issue was that some guests in the neighbouring rooms frequently slammed their doors, which occasionally caused disturbance.

The stay was absolutely great. The room was nice and spacious. Cleanliness standards were top notch, as expected from Novotel. The location is amazing for the World Forum (literally the same building) and it’s also not far from the city centre and the beach. I would highly recommend this hotel. The breakfast spread was good and staff were very polite and professional.

The Staff at the hotel were exceptional. They were extremely friendly and helpful. The breakfast was good with both hot and cold; and savoury and sweet food options provided as well as hot and cold beverages and a fresh fruit selection. The interior was light, spacious , inviting and cosy. The breakfast times were also very accommodating especially if you wanted to sleep late. Weekdays - 06:30 to 10:00 and Weekends - 07:30 to 11:00. The reception, lounge and bar areas were cosy and inviting and always immaculate. The hotel is in a good location close to both bus and tram stops and a variety of sights and landmarks within walking distance. You can reach the beach within 15 - 20 minutes depending on the time of day and Den Haag Centrum withing 10 - 15 minutes. I didn't use their bike hire, but if your preferred mode of transport is to cycle then they have plenty bikes available to hire for all sizes from children to adults and some adult bicycles equipped with child carriers.

Room was fine. Staff seemed irritated when we asked for a few common things (towels/pillows, etc.). Breakfast and parking were both overpriced.

Really helpful staff

Overall rooms were ok , a bit stuffy at night and pillows so uncomfortable, didn’t have the breakfast so can’t comment on that , staff friendly and helped with any issues

Room was clean and bed very comfy

Everything was nice

Clean and good location

Great

The team goes far beyond expectations. Great service and attitude.

We were lucky to have a room (double and a single) on the 8th floor. We had a nice view and could see the sea from our window. The room was clean and comfortable. The staff was friendly and helpful.

Generally good, as expected from Novotel standards. Few things could be improved: broken plug and bedlight (announced from the first day, but nothing happened), the smell of the carpet on our floor was old and not welcoming. Sooo, all in all, recommended stay!

God sized family room in a hotel with car park.

Air-conditioning not working