Townhouse Hotel

Great property and convenient if visiting for a few days.

No air conditioner, even though it said it did when I booked it. No coffee, no fridge, no microwave in room.

SMOKE SMELL NO A C BATHROOM IS OLD AND BUSTED BUGS

Great location near a tram stop number 4. Awful check in as we were sent to The Townhouse across the road. Room was really noisy with 6 rooms sharing a bathroom

Liked the location. Room was tiny and the shared bathroom on another floor. Otherwise clean and good location, friendly staff.

Room first night wasn’t available due to toilet being fixed, was then moved to the room anyway for the rest of my tip all thought there was works going on from 8am everyday, toilet wasn’t fixed either for all of the stay, finally when I got there asked for the full payment although I had paid €150 online prior to my Arrival, I was told I’d receive my money back after my stay and 3 weeks later still no sign of it

Very noisy, power unreliable. Narrow stairs for suitcases and locks on doors seemed rather weak. Staff was extremely helpful tho, going above and beyond where they could.

Good location

Ideally placed for exploring Amsterdam. Tram stop 1 minute away. Room was adequate and a bit of a challenge for a 6 foot male! Would use again.

Bed bugs and stains everywhere

The part of the hotel where I was stayed comprised three rooms across the street from the main reception which was in a separate building. My room was on the ground floor and I found several times that the main entrance was unlocked. The area seemed safe but it would have been possible for anyone to enter the main corridor to the rooms. The hotel room was OK but one of the electrical sockets was broken. There was no fridge in the room but there was a safe and a kettle. However, there was no coffee / milk and no cups. No glass in the bathroom to rinse after teeth brushing.

Property overall was definitely two star. I was fine with that except air conditioning was advertised on the site. There is no air conditioning! Instead I found the window open and a ton of mosquitoes in the room. I informed Expedia and the hotel staff. Otherwise it was a walkable location, staff were pleasant, there were restaurants around the area.

The staffs are willing and friendly. Room is very small and noisy. Stay in the ground floor couldn’t sleep due to other customers open the front door very hard and noisily, you can hear the sound from vehicles, other people go across and stop there to talk, even you can hear the sound from other toilets, bathrooms in upstairs when the other customers go back hotel at midnight and use them!!! Moving to the room in the upstair is the same noisy sound from other rooms when they go home late at midnight. The stairs is small, narrow and dangerous to move.

The room was as expected, the service was great. There's no cleaning during your stay at all and if you want anything you have to go or call the reception. The water pressure is so low you can wait forever to get wet in the shower, but overall it was fine. The location in fantastic in my opinion, not too close to the center so you can get a good night sleep but close enough to walk anywhere you'd like in 20 min tops. There are a fee restaurants and coffee places just under the hotel which is great.

Very cool hotel with friendly staff. Loved the location and will be coming back one day!

Expensive and poor facilities

Location

There is a reason this is more inexpensive than surrounding hotels. This place is fine for what you pay for but I wouldn’t suggest staying here if you do t have to and if you need to don’t stay more than a day or 2.

Be aware, there is no elevator in the property and no AC! So if you have a heavy bag, be prepared to bring it up, or you need to ask the front desk staff to help you. They say they have the AC controlled, but I didn't even see a vent in the room for the AC. Luckily, it wasn't too hot at night during my stay because I couldn't even keep the window open because there is a restaurant/bar below that is open quite late. They actually put me in a different hotel, THC Hotel, which is owned by the same property. The room was ehh... okay at best. There was carpet in my room (not shown in the picture of the hotel photos) and it was absolutely atrocious. It was a puke brown carpet color that had permanent stains all over. Also, the room had an odd smell/scent to it. Like someone had smoked cigarettes inside. I had to open the little window to let the room air out a bit. In all honestly, it felt like 1st class prison cell. Staff was nice and helped me bring up my bags. Location was also really great, and there is a metro right outside the property. Do with this information what you will, but I probably would have paid a little extra next time to stay somewhere a bit more nicer, but I booked last minute, so I didn't have many options.

Given its location, this hotel offers reasonable value for money. But in the building where my room was located, the stairs were very steep, especially to the second floor. Difficult for those over 70! The room was small but the facilities were clean. There were plenty of good places to eat close to the hotel.