Xo Hotels Park West

Really good experience first time using app and location Staff really friendly and helpful Just out side main city center but just a tram in 19 for 8 stops and then on 17 to center or 5 min walk to train station to center Good snack vending machine for food

The staff was friendly and the room was reasonably priced for a family of four. We chose to walk from the hotel to downtown Amsterdam, and it was easily achievable. Although, the trolley did stop right outside the hotel , which would have made the trip much easier. I would not hesitate to book this hotel again.

Large comfortable room, clean and well serviced. Hotel in a good position for the trams. The staff are very pleasant and helpful. Excellent breakfast.

I stayed at XO Hotels Park West from March 18–25, 2026, and it was one of the most frustrating hotel experiences I’ve had—especially considering the price The air-conditioning in the room did not work for the entire duration of my stay. Every time I called reception, I was told the same thing: that adjustments were being made and the room would cool within 15–20 minutes. This never happened. I had to keep calling repeatedly, only to receive the same response over and over again. By day 3, the room had become so uncomfortable that I had to request a pedestal fan just to be able to sleep. For a hotel at this price point, being reduced to using a basic fan instead of proper climate control is simply unacceptable. On top of that, I had to keep the window open due to the heat, which triggered my seasonal allergies and left me feeling unwell for the rest of my trip. The most disappointing part came at checkout, when I was finally told that the air-conditioning system was not working at all and that technicians were only expected to fix it that day. This directly contradicts everything I had been told throughout my stay. Whether this was due to poor communication or something else, the end result is the same: I was given misleading information for several days while dealing with an unresolved issue. The hotel gave a 10% refund, which does not come close to reflecting the level of discomfort, lost sleep, and overall negative impact on my stay.

Excellent location, will be staying again! Very accessible, 5 mins by train to Ams Centraal

Modern hotel with a tram station right outside, Less than 10 minutes from Amsterdam central via transport. Easy check in/out. Friendly and helpful staff. Room was big and clean. Definitely worth it.

Very clean, staff were friendly and was well located for what I needed.

The breakfast options were pretty decent, I really enjoyed my breakfast daily. We got the comfort double room which was great and spacious. I wish they had an on site cafe/bar , would have been a useful addition for the late evenings back from town. However, there is a tram stop right by the hotel which was a lifesaver. Affordable and lovely stay, would stay here again.

Lovely clean roon and friendly welcome. Thanks.

Hotel great, very modern and clean. Self check in worked really well. Free to use sage in room, beds really comfortable, Nespresso coffee machine great touch and breakfast also really good. Would recommend short tram ride into main Amsterdam and only a 10min walk from Sloterdijk rail station

The room was very spacious, enjoyed our stay, had a tram literally outside the hotel - very convenient, station was about 10 mins walking distance. beds were really comfortable! Will be coming back x

Clean spacious room. All the usual amenities.

Room was clean. Staff were lovely and helpful. 5 min train to Central station and 40 min tram to center. Has shampoo and body wash. Tv was big, fridge was clean. There is a Lidl 2 mins away which is helpful

Room was ok

Excellent staff comfy bed modern rooms friend staff great location steps from metro

Lovely little hotel

Would have been even better with an omelette station

Spotless rooms, friendly staff, comfy bed, pillows were comfy but were smaller than I like, coffe machine in room was nice

Everything is as simple. Check in and check out from machine, made the process very easy.

Very clean room and loved the free coffee from the espresso machine in the morning