Home Hotel Aurora

The staff were friendly and helpful and location very good. The breakfast was good as was the complimentary afternoon tea and cake and evening buffet. In fact it exceeded our expectations and saved us a lot of money as eating out is expensive in Norway. I had not booked the basic double room but the one up and it really wasn't suitable for our 8 night stay. There was very little hanging space no drawer space,at all and a bedside table only on one side of the bed. When we made these points to the reception we were given an upgrade at no extra cost so were very satisfied in the end. We were told the hotel was undergoing some refurbishment. Cleaning was done every 3 days or on request. I think most guests were there for just a couple of nights. We had a lovely time and found the hotel excellent value for money.

Great hotel, couldn’t be closer to the harbour or town centre. Spacious bedroom, just a shame we were only here for 1 night

Free dinner and Fika was a bonus! Good hotel, well placed in Tromso. Sauna was fab but hot tub was locked off. Overall very good value.

A brilliant welcome on our arrival, staff are caring and engaged. The hotel is located in the heart of Tromso, close to shopping, attractions and bus routes. A laid back, unhurried experience. Buffet menu for breakfast and evening meal was included in our price with afternoon tea thrown in, which is fantastic if you're on a tight budget. Cannot praise the staff highly enough, definitely recommended. The hotel is easily accessible for wheelchair users and is also pet friendly. 10/10, thank you for a great stay

Lovely stay

Great location, wonderful staff, clean and comfortable room.

Staff fantastic. Spacious room, basic clothing storage, heated bathroom floor. Bed very comfortable. Good breakfast buffet, dinner good nit lots if choice but appreciated not having to eat out as Norway expensive. Hotel is spotless. Comfortable friensly lounge area.

food was excellent, we really enjoyed the whole experience it was clean, kind and helpful staff . a little be disappointed that the promised hot tub was closed and not in use - especially when that was one of the reasons for booking this hotel. location was brilliant the views lovely all in all an excellent choice to stay. I think that some of it was looking a bit tired but I'm guessing that it is being worked on.

Excellent staff. Amazing evening meal

Location was great, close to tour pick ups. Staff were helpful and friendly. The breakfasts and dinners were good. The bed was so comfortable, slept great! Would recommend.

Breakfast was ok and a snack and dinner were included. They didn’t allow us early check-in without paying extra for it. The sauna and fitness area were ok

Location is excellent. Airport bus stop & most of the tours meeting points are also close by. Friendly & helpful staff and room is very comfortable. Highly recommended

Nice size room with comfortable bed. The breakfast and dinner were both always good and the staff was extremely helpful when making sure I had gluten free options. Great location!

Good location clean friendly and good food

Very disappointing that the hot tub was broken and had not been used for weeks. There was no attempt to fix it. When we arrived the main light in our room didn’t work and the kettle was also broken. However the location of the Hotel was perfect. Very central, with lovely views of the harbour. The breakfast, afternoon tea and evening meals were great and included in the price.

I stayed at Home Hotel Aurora - a waterfront hotel - for my first solo travel last March 6-9. I chose this hotel for the following reasons: Complimentary buffet: breakfast, fika (afternoon sweet snacks), and dinner. The food choices were enough to satisfy your palate. Facilities include a sauna and gym. For an additional 600 NOK, you can enjoy a 30-minute usage of the rooftop jacuzzi. Location - it's in the middle of Tromsø Havn and it's walking distance to Størgata. The airport bus drop-off/pick-up is a 7-minute walk. Bus stops are 2 minutes away. Staff - the front desk, especially Analu, is very helpful and friendly. If you haven't booked your Northern Lights tour, a tour company - Chasing Lights - has a booth in the lobby that can help you. Rooms - are cozy and I love the layout. I also like how big the bathroom is, especially the sink area where you can lay out all your stuff. If possible ask for any 5th floor room so you will be near the rooftop jacuzzi and sauna. 24/7 coffee/tea bar in the lobby and a choice of still or sparkling water. Since it's normally a cold-weather country, there's no AC - don't be surprised since you won't need it. The heater is stable and I love that you can control the heater in your room and bathroom separately. I'm already planning my next vacation in Tromsø and I'm staying here again.

great location, good breakfast and friendly staff

From the moment we arrived we were a bit thrown off. The lobby was full of guests waiting to check in but the desk clerk would not process anyone before 3pm, even though rooms were obviously ready. So we waited in a long queue, with only one person working, to finally get checked in. This is not how you want to start your stay, especially after a long day of travel. We were in Tromso celebrating my husband's birthday so I opted for a room upgrade at a cost of an extra $220 for 3 nights, bringing our grand total to $1320. To say the room was not worth that price is an understatement. Small, dingy, ourdated and unclean. We had a small balcony, but it was covered in snow, so were tracking snow in and out of the room. Also, I had advised we were coming for a special occasion and the hotel offered no gesture, which is surprising and disappointing. The hotel offered meals which is convenient for some guests. The breakfast seemed reasonable but the dinner was a sad affair. On our last night, they served chicken egg rolls as a main course. There was a roof top jacuzzi but, not only did you have to reserve time in 30 minute blocks, you had to pay for it! When we checked out, I expressed my disappointment and also showed photos of the room's poor condition. The staff person refunded me $60. What an insult! If you can find alternate accommodations in Tromso, take it.

Amazing location and the room was very clean upon arrival. Housekeeping was non-existent; my room wasn’t cleaned once during my four-night stay.

Room spotless, very comfy bed, breakfast nice, evening meal a little repetitive but plenty, would definitely stay again