Crown Regency Residences Davao

We booked 2 family rooms and the room was full of dust seems not cleaned for quite a while. We requested to room cleaning only to be cleaned the night before we checked out. by the way we stayed there for 3 nights. We slept in the room for 2 nights without our room cleaned despite requests and hanging the clean up room tag on our outside door. I would not recommend this hotel

The steps in the pool is not safe and inconvenient

the property is not well maintained or clean.

NICE ROOM

The worst hotel , toilet not plus the phone broke and pool so dirty

The staff are very accommodating to my family..

The staff were great. Unfortunately the gym had machines that didn’t work and we’re broken. They food wasn’t that great their either.

Building old and dirty. Needs upgrade and even the bed sheets need to change a newer. Hallway is dusty and also the wall and windows needs clean. No hot water when I took a shower. Staffs didn’t ask if I’m vegetarian or what type of food I m allowed to eat. How to cook your food at whatever. They didn’t ask

People were friendly but because I booked my room with orbitz it was pretty much impossible to make any upgrades to my reservation once I arrived which I won’t be making that the mistake of booking with orbitz again.

Stay is ok pretty noisy

The location is good near some shopping malls, staff are all friendly, rooms are ok but no hot and cold shower, it has an outdoor pool, but seems nobody wants to swim as the water may not be changed regularly

Easy Check in helpful staff handles our late arrival well.

This place is grossly misrepresented by several travel sites including Expedia. Even the bell guy there told me people say that all the time. The pool was so dirty you couldn’t even see the bottom. The rooms were dirty (I moved immediately after seeing the first room) second room was just as bad. WiFi didn’t work at all. Grounds looks terrible. My wife and I left after about 20 minutes of waiting for reception to tell me they wouldn’t refund me. Also Expedia refused to refund me. I’ll never use this service again and definitely won’t return to that terrible hotel.

I consider very well this review, i was a bit dissapointed because this hotel in Crown Regent in Davao present in their ads as similar to the Crown Regent in Cebu, when they are complete different Hotels in services it offers, rooms, even food. We paid for breakfast included in both places, in Cebu there is a buffet with international menu, lots of western food, NOT so in Davao one Phillipino plate one. Also in my room in Davao, was only running cold water, no hot water. Second floor had no other access than stairs and with suitcases make that slower move. In Davao, service was ok, but even coffee left in room was bad quality Sorry but improvement for Westerners is need.

Accommodating and friendly staff. Nice room but a little small.

Filthy.

Small, dark rooms, super spongy mattress low to the ground, water has a brown tint. Bathroom was better suited for a prison. No curtain or wall between shower and toilet. Toilet would get soaked when showering. Water pressure for shower was awful. It would vary from no pressure to some. There was very little pressure at all when using hot water. Breakfast was basically dinner with rice and 3 choices of meat. Pineapple and watermelon only fruits. Cafe is very over rated. We arrived at 3pm and showered up. We asked for extra towels for the morning and they wanted to charge us 50 pesos. Also wanted to charge 50 pesos for an extra pillow. Asked to have late checkout at 2 instead of 12 and they wanted an extra 1000 pesos. Pool water was hazy - too many chemicals, you gain was not working in pool. Can heat people yelling outside well after 11pm. I just arrived at another hotel for the same price and it seems like luxury compared to this place.

I have not seen a hotel in such a terrible condition. The bath/toilet area Stinks (Very Bad) The washing sink has a very dirty tap, you can NOT was your teeth. 90% of anything that opens (doors) doesn't have a knob to open it with. The bed mettress is stained so bed it smells terrible. The shower head is also so black and mouldy you cant have a shower. When you entrer the hotel, there are 2 very old cannons facing the customers. The front door of the reception is damaged and is always used as a damaged door. The swiming pool is always dirty. I can NOT find anything good to say about the hotel. I will NOT recomend it to anyone.

Single rooms were tiny, and villas were HUGE (always book online as the front desk rates are double)., The furniture wasn't comfortable. The upstairs didn't have a TV remote and the living area TV remote was covered with tape and the buttons didnt work. This was frustrating enough to have to stand next to the TV to change the channels. The Wifi had multiple access points, each with different passwords. However, the signal strength was so poor that every minute my iPhone disconnected. (Not sure why auto-connect didn't work, but that-s not part of the rating) Moving to the kitchen area... It looked OK from afar, but when you look closely, there were a lot of deficiencies. The Microwave worked, however the ground wire was hanging open so anyone could easily get a quick zap. The wall outlet below the microwave only had a plastic cover semi attached. Wires were open inside. Aside from being a safety hazard, it was ascetically displeasing. The stove was another issue. It was gas, and the igniter may have worked, but I am not sure if we had to bring our own lighter to get it started or that was just the type of stove they had in the room. For some positive notes, the room service was quick (except for asking for a new TV remote which never happened) but the food was on time and never cold. However the meals were not to par. Dressing was used instead of mayonnaise for burgers giving an awful taste. The Pool was great and always full of kids screaming and yelling, having a blast.

The hotel is in serious need of renovation. The staff were very courteous, the best thing about the hotel.