Panglao Regents Park Resort

Yes all good

First, the building does not have an elevator, and we were placed on the fourth floor. As both my wife and I are senior citizens, climbing several flights of stairs has been physically difficult and inconvenient for us. This arrangement has caused unnecessary strain. Second, upon arrival, there was no toilet paper available in the washroom. I had to go down to the reception area to request it. Third, when my wife attempted to use the bidet, a foul odor came out of it, which was very unpleasant. Fourth, when my wife took a shower, the body wash reservoir was empty. I had to go down again to the reception to complain. Instead of sending staff to address the issue, I was given large refill containers and expected to fill the reservoir myself, which we found inappropriate. Lastly, we were informed that the extra pillow we requested would require an additional payment. In our experience staying in other places such as Pangasinan, La Union, Bataan, and Tagaytay, basic amenities were readily available upon arrival. A minimum of four pillows was provided, and we were not required to pay extra for such basic comfort. I sent the above to hotel manager and still waiting for response.

free water, coffee, fridge , gym good value

Friendly staff, clean and large room, great location

Hotel staff were good and generally helpful, cleanliness was average, unfortunately, the breakfast was very poor and disappointing in addition the hotel offers limited amenities, especially if you’re a coffee drinker they only give you 1 coffee sachet and sugar a day which affects the over all stay.

The staff were great. The location was perfect. The swimming pool was very beautiful. The room was kind of plain. Nothing that could serve as a desk for me to do a little work on. The worst thing is the electrical outlets. Every outlet in the room was the kind that takes the American 2 flat pins (which is fine for cell phone), but my laptop uses the three prong plug (2 flat and one round). The hotel had no such place to charge my laptop and they had no adapters for guests. i had to take a tuk tug for 4 kilometers to buy one.

Staff is lazy! We had to ask 3x for them to fix the soap dispenser in the room. Additionally the room cleaning was poor! We had a pillow that looked like something from a crime scene when the pillow case was removed. The following day the staff stared down my wife, as if she did something wrong even though I was the one who complained about the filthy pillow. Furthermore, when we were leaving our ride was late, the woman at the front desk when asked to call said no load, I asked her to ask someone else and we had to talk her into it because she said she had other work to do. Service is bad!

The staff was very professional. Thank You

The staff are there everyday between 9 and 10 to clean the room unless advised not to clean. Front desk is always happy to help. Breakfast is great.

Affordable and very convenient to walk around the area.

Internet acces on plus, swimming pool on plus, hoyel restaurant tasty food

Was I 1 night stay we ended up booking are flight a night earlier then planned this place was just fine for the night liked the location to Cafe and food

It’s like a motel with swimming pool. More like $30 a night instead of $50.

Excellent

Clean area

I loved being on the second floor with the room opening to the courtyard below. I sat outside every morning and had my coffee. Kettle included in the room. And a safe. The room is huge with a king bed, large wardrobe closet. Bed is very comfortable. I slept great and could hardly hear the street noise. There are two pools. A small one on one side of street where i stayed, and is the main reception hotel. The other side of the street has a bigger pool and the restaurant, and various other room on the ground floor only. The restaurant food is delicious. You can walk 8 minutes from the hotel to the beach. Theres a McDonalds and Jollibees there too. The beach is ok. Its a long white sand beach. Gorgeous. But not deep. Theres a lot of seaweed just in the water about 5 meters. So, you have to try and find an area where you can get out up to your neck. Water is crystal clear and the perfect temperature. Only complaint i have is they charge you to use the gym at the hotel! Ive never heard of that! 300 pesos ($7.50) a day! Or 1000 ($25l for the week. The staff were friendly. I would stay there again.

Clean and organized

Stayed her a few times, for the price it’s good.

I love the Regents as it’s close to all the amenities you need, and not to far from Alona Beach. Wifi and air con are excellent. Safe in the room for peace off mind. Two separate pools is great. Free water available. Loved my time, I’ll be staying here when I come back to Panglao.

Good