What do past guests say about The Upperhouse Hotel – Boutique Stay with City & River Views?

The Upperhouse Hotel – Boutique Stay with City & River Views is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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The Upperhouse Hotel – Boutique Stay with City & River Views

Name: The Upperhouse Hotel – Boutique Stay with City & River Views
Address: Don Apolinar Velez St. & Fernandez St., Cagayan de Oro, Misamis Oriental, Philippines, 9000, Don Apolinar Velez St. & Fernandez St., Cagayan de Oro, 9000, Philippines
Rating: 7.4

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7.4

/10

Pleasant

39 reviews

What Guests Say About Their Stay

Travis

10.0

/ 10

Great hotel near and in the center of Cagayan de Oro, it can be a little noisy with the traffic, but it’s centrally located to a lot of nice restaurants and other attractions. I recommend.

Matt

10.0

/ 10

Excellent. Staff are helpful and professional with excellent communication skills and knowledge of the local area. Made the stay very easy. Food is great. Secure and centrally located to activities and points of interest.

Verified traveler

10.0

/ 10

The room was very nice and comfortable, very clean, and the staff was helpful and friendly. We had a great stay.

In the Area

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Don Apolinar Velez St. & Fernandez St., Cagayan de Oro, Misamis Oriental, Philippines, 9000

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

note: hotel was previously named Upperhouse Hotel Formerly Pacifico Boutique by Hiverooms Staying at The Upperhouse Hotel – Boutique Stay with City & River Views is a good choice when you are visiting Cagayan de Oro City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around The Upperhouse Hotel – Boutique Stay with City & River Views

Don Apolinar Velez St. & Fernandez St., Cagayan de Oro, Misamis Oriental, Philippines, 9000

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Discover More About The Upperhouse Hotel – Boutique Stay with City & River Views

General
Near City Museum of Cagayan de Oro and Heritage Studies Center

Location
With a stay at The Upperhouse Hotel – Boutique Stay with City & River Views in Cagayan de Oro, you'll be within a 5-minute walk of City Museum of Cagayan de Oro and Heritage Studies Center and Museo de Oro. This hotel is 0.2 mi (0.3 km) from Xavier University – Ateneo de Cagayan and 0.2 mi (0.3 km) from St Augustine Cathedral.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

City Museum of Cagayan de Oro and Heritage Studies Center - 0.3 km / 0.2 mi
Museo de Oro - 0.3 km / 0.2 mi
Xavier University – Ateneo de Cagayan - 0.3 km / 0.2 mi
St Augustine Cathedral - 0.3 km / 0.2 mi
Gaston Park - 0.4 km / 0.2 mi
Plaza Divisoria - 0.4 km / 0.3 mi
Don Gregorio Pelaez Sports Complex - 0.8 km / 0.5 mi
Vicente de Lara Park - 1.2 km / 0.7 mi
Macahambus Hill Cave - 1.3 km / 0.8 mi
Centrio Mall - 1.4 km / 0.9 mi
Gaisano City Mall - 1.6 km / 1 mi
SM CDO Downtown Premier - 2 km / 1.2 mi
Limketkai Center - 2.1 km / 1.3 mi
SM City Cagayan de Oro - 4.3 km / 2.7 mi
Kagay-an Resort - 4.9 km / 3.1 mi

The nearest major airport is Cagayan de Oro (CGY-Laguindingan Intl.) - 30.6 km / 19 mi

Renovations
This property is closed from May 16 2026 to May 15 2028 (dates subject to change).

Facilities
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 8:00 AM for a fee.

Rooms
Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in The Upperhouse Hotel – Boutique Stay with City & River Views

Common Space

Lobby

Accommodation Services

Exterior

Bedroom

Transportation

Secure parking

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Banquet
Smoking area
Rooftop terrace
Parking

Accessibilty

Disabled access friendly
Accessible parking
Accessible path of travel

Public Facilities

Safety deposit box
Elevator

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist

Nearby Facilities

Laundry

Accommodation Policy & General Information in The Upperhouse Hotel – Boutique Stay with City & River Views

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: GCash and PayMaya
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed With Maximum Weight

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Upperhouse Hotel – Boutique Stay with City & River Views	12
Another facilities in The Upperhouse Hotel – Boutique Stay with City & River Views	Secure parking, Breakfast, Free WiFi, Banquet, Smoking area

Frequently asked question in The Upperhouse Hotel – Boutique Stay with City & River Views

What are available facilities at The Upperhouse Hotel – Boutique Stay with City & River Views?

There are top facilites at The Upperhouse Hotel – Boutique Stay with City & River Views such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Upperhouse Hotel – Boutique Stay with City & River Views?

The standard check-in time at The Upperhouse Hotel – Boutique Stay with City & River Views is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Upperhouse Hotel – Boutique Stay with City & River Views provide breakfast?

Yes, The Upperhouse Hotel – Boutique Stay with City & River Views provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Upperhouse Hotel – Boutique Stay with City & River Views?

The Upperhouse Hotel – Boutique Stay with City & River Views is a 3.0-star hotel.

How many rooms are available at The Upperhouse Hotel – Boutique Stay with City & River Views?

The Upperhouse Hotel – Boutique Stay with City & River Views has 12 rooms in total.

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More Reviews from Other Guests in The Upperhouse Hotel – Boutique Stay with City & River Views

Overall Ratings & Reviews The Upperhouse Hotel – Boutique Stay with City & River Views

Traveloka (10)

Other sources (29)

7.4

Pleasant

From 29 reviews

Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.0

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Traveler Reviews The Upperhouse Hotel – Boutique Stay with City & River Views

Number of reviews per page

Top reviews

Julian

8.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Actually what I found negative was the noise from the traffic. It's an old building with a modern lift. The best of the facilities is the roof cafeteria and restaurant open till late. Food and drink was good. Also the staff was very friendly especially the girl who assisted me in the check in and when I left. If I go back to Cagayan I will not hesitate to go back to stay in the hotel.

Travis

Leisure

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Great hotel near and in the center of Cagayan de Oro, it can be a little noisy with the traffic, but it’s centrally located to a lot of nice restaurants and other attractions. I recommend.

Delsa

Leisure

8.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Staffs are very helpful and friendly. No restaurant at the building. Very annoying sounds from water pressure down the 3rd floor. Good thing I was moved to 6th floor. Happily did not add rate to my room. Accessible to transportation. Tv not good , saved by my laptop. Overall, you get what you pay for. I will come back again if the room is on the 6th floor.

graham

Friends and Family Family

8.0

/10

Reviewed 137 week(s) ago

Hotels.com verified review

Hotel on very busy crossroads so traffic noise. Tv in the rooms and I had 2 suites they had no aerial or digibox connected and the room wifi would not connect either so totally useless. Table lamp in room did not work either .staff were good but hotel only accepted GCASH or cash on arrival so I couldn’t use my Mastercard even though it is a Philippine bank and a debit card . However bed was comfy and rooms were clean water was hot and the ensuite had a full size bath . It was good for a one night stay . Pity the tvs are useless though also no food they should link to a local cafe to provide this

Dennis Charles

Leisure with Partner

6.0

/10

Reviewed 141 week(s) ago

Expedia Group verified review

The building is old but in a modernist way. It sits on a corner lot with the only space not taken by the building being three car parking spaces and side walk. The intersection could be controlled by lights but instead the traffic is a four way Malay in which horns are used to give warning. The beeps and excelleration by each vehicle either will keep you awake. Or lull you to sleep.Yòu will hear it because the siding is all window. It would be magnificent if the other three corners were pleasant to look at- they are not as if February 2024. I have not had hot water in two weeks of PH vacation so that wasn’t new here. Our corner room had a balcony big enough for a small table for two chairs. The airport is and hour from the city by taxi. We road past the plaza which is decor with colorful lights. We rented a scooter and road to Amaya and had an early dinner. We enjoyed that.

Steven

Leisure with Partner

10.0

/10

Reviewed 150 week(s) ago

Expedia Group verified review

Business suite was very comfortable.

Arthur

Business

2.0

/10

Reviewed 180 week(s) ago

Expedia Group verified review

On the morning of my scheduled check in I got an email from Expedia saying the hotel had to cancel my reservation. Presumably because it was overbooked. The same thing happened to my colleague, but she wasn't notified until she arrived at the hotel.

Helen

Business

4.0

/10

Reviewed 218 week(s) ago

Hotels.com verified review

No Sanitary kits

David

Leisure

8.0

/10

Reviewed 394 week(s) ago

Expedia Group verified review

The property was a little bit older, but it was very clean and the staff was excellent. There was some issue with the hot water not working, but Sherina at the front desk was very helpful. The location was kind of busy but convenient. It was a pleasant stay here and I would recommend this hotel for travelers to Cagayan de Oro.

Philip

8.0

/10

Reviewed 422 week(s) ago

Hotels.com verified review

Last minute booking in Cagayan de Oro. The location was a bit far from where I needed to be, but this hotel was one of the few with vacancies on that night. Very comfortable mattress, but the tree noise from early in the morning limited my ability to sleep in. Bathroom had an alarming quantity of mirrored walls, made it feel as if I had stepped into a fractal universe. Generally OK though.

Ajay

10.0

/10

Reviewed 452 week(s) ago

Hotels.com verified review

Comfortable room, central location, njcd rooftop bar with live music

Mackenzie

with Partner

8.0

/10

Reviewed 452 week(s) ago

Hotels.com verified review

Overall, the stay was pleasant with pleasant and helpful staff. However, for the cost, I did expect more in the way of services, especially with regards to the quality of breakfast. They also had an advertisement for lunch and dinner services, which were not available. At night, however, the rooftop bar was quite pleasant.

grace

8.0

/10

Reviewed 455 week(s) ago

Expedia Group verified review

The guest was my granddaughter. She liked it better than Red Planet, her last stay. She was very pleased.

Nathan

8.0

/10

Reviewed 461 week(s) ago

Hotels.com verified review

Great place to stay if youre only here for business purposes.

Andrew

Family

8.0

/10

Reviewed 479 week(s) ago

Hotels.com verified review

My stay was wonderful. Breakfast could use an overhaul

Matt

10.0

/10

Reviewed 495 week(s) ago

Expedia Group verified review

Leo

6.0

/10

Reviewed 496 week(s) ago

Expedia Group verified review

Check in takes time. Hotel is remote and not close to attractions. Traffic is congested and takes time and money to go anywhere. Breakfast buffet was good.

Verified traveler

10.0

/10

Reviewed 503 week(s) ago

Expedia Group verified review

The room was very nice and comfortable, very clean, and the staff was helpful and friendly. We had a great stay.

Matthew

8.0

/10

Reviewed 524 week(s) ago

Hotels.com verified review

This is my second time to stay here. The service is always great from checkin to breakfast. I do wish they still ad the pancake option. This time it was just egg options. The room is always clean and the beds are comfortable. The only real downside to this hotel is the noise from outside. I was on the 5th floor and it is loud enough that it seems like you are right on the street.

Jeffrey

with Partner

8.0

/10

Reviewed 559 week(s) ago

Hotels.com verified review

Was very comfortable but neighborhood could be better

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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