Hotel Diament Ustron

Hotels
8.4
/10
Very Good
78 reviews

What Guests Say About Their Stay

Mariola

10.0
/ 10
Wybralismy ten hotel że względu na animacje dzieci i nie zawiedliśmy się.Dziecko bawilo się wspaniałe, bylo dużo atrakcji. Całe zaplecze hotelu posiada wiele miejsc z atrakcjami dla najmłodszych. Także basen jest bardzo przyjemnyi
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Gary

10.0
/ 10
Nice hotel with very nice swimming pool and grounds. Very helpful reception staff, would recommend

Sebastian

10.0
/ 10
Hotel with history. Conditions and service at very heigh level despite difficult period. Rooms clean, spacious with great view. Breakfasts fresh and tasty.
In the Area
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Ul. Zdrojowa 3, Ustroń, cieszyński, Województwo Śląskie, Poland, 43-450

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Near Leśny Park Niespodzianek
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What's around Hotel Diament Ustron

Ul. Zdrojowa 3, Ustroń, cieszyński, Województwo Śląskie, Poland, 43-450
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Lobby Hotel Diament Ustron
Lobby 2 Hotel Diament Ustron

Discover More About Hotel Diament Ustron

General


Near Leśny Park Niespodzianek

Location


With a stay at Hotel Diament Ustron in Ustron, you'll be connected to the convention center, just a 4-minute walk from Pijalnia Wód and 6 minutes by foot from Leśny Park Niespodzianek. This family-friendly hotel is 1.1 mi (1.7 km) from Dolina Gościradowca Trail and 1.5 mi (2.3 km) from Roman Catholic Church of St. Clement.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Pijalnia Wód - 0.3 km / 0.2 mi
Leśny Park Niespodzianek - 0.5 km / 0.3 mi
Dolina Gościradowca Trail - 1.1 km / 0.7 mi
Playground at the Amphitheatre - 1.7 km / 1 mi
Roman Catholic Church of St. Clement - 2 km / 1.2 mi
Kolej linowa na Czantorię - 2.4 km / 1.5 mi
Mountain Park Równica - 2.5 km / 1.6 mi
Ustron Ski Resort - 2.6 km / 1.6 mi
Równica - 3.7 km / 2.3 mi
Chlebowa Chata - 9.2 km / 5.7 mi
Wisle Market Square - 9.4 km / 5.8 mi
Andrzej Podzorski Beskid Museum - 9.4 km / 5.9 mi
Wisla - Skolnity Ski Area - 9.5 km / 5.9 mi
Wisla Ski Resort - 9.6 km / 6 mi
Amphitheater Stanislaw Hadyna - 9.6 km / 6 mi

The preferred airport for Hotel Diament Ustron is Katowice (KTW-Pyrzowice) - 117.1 km / 72.8 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.

Business Facilities


Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 77 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Diament Ustron

Bar, Cafe and Lounge Hotel Diament Ustron
Bar, Cafe and Lounge
Swimming Pool Hotel Diament Ustron
Swimming Pool
Entertainment Facility Hotel Diament Ustron
Entertainment Facility
Fitness Center Hotel Diament Ustron
Fitness Center
Functional Hall Hotel Diament Ustron
Functional Hall

Things to Do

  • Spa
  • Indoor pool
  • Picnic area
  • Garden
  • Library
  • Barbecue
  • Sauna
  • Steam room
  • Pool sun loungers

General

  • Banquet
  • Smoking area
  • Fireplace in lobby
  • Parking
  • Terrace

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Family-friendly Facilities

  • Children pool
  • Kids club

Business Facilities

  • Meeting rooms
  • Business facilities

Food and Drinks

  • Breakfast

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Diament Ustron

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please note guests must provide documentation at check-in showing the age of any children included in the reservation.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Diament Ustron
77
Number of floors in Hotel Diament Ustron
6
Another facilities in Hotel Diament Ustron
Spa, Indoor pool, Picnic area, Garden, Library

Frequently asked question in Hotel Diament Ustron

What are available facilities at Hotel Diament Ustron?
There are top facilites at Hotel Diament Ustron such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Diament Ustron?
The standard check-in time at Hotel Diament Ustron is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Hotel Diament Ustron provide breakfast?
Yes, Hotel Diament Ustron provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Diament Ustron?
Hotel Diament Ustron is a 3.0-star hotel.
How many floors does Hotel Diament Ustron have?
Hotel Diament Ustron has 6 floors.
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More Reviews from Other Guests in Hotel Diament Ustron

8.4
Very Good
From 78 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Diament Ustron

Number of reviews per page
20
40
Top reviews
Mariola
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Wybralismy ten hotel że względu na animacje dzieci i nie zawiedliśmy się.Dziecko bawilo się wspaniałe, bylo dużo atrakcji. Całe zaplecze hotelu posiada wiele miejsc z atrakcjami dla najmłodszych. Także basen jest bardzo przyjemnyi
JIM
icon-Business
Business
8.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Wonderful place. Very beautiful and quiet location. The restaurant is great, and there is a beautiful pool and sauna. However, the Lift was not working to my section of the hotel, which was inconvenient.
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

Nice hotel with very nice swimming pool and grounds. Very helpful reception staff, would recommend
Sebastian
icon-Business
Business
10.0
/10
Reviewed 293 week(s) ago

Hotels.com verified review

Hotel with history. Conditions and service at very heigh level despite difficult period. Rooms clean, spacious with great view. Breakfasts fresh and tasty.
Lukasz
icon-Business
Business
10.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

Great hotel, amazing view from the room, spa very nice not crowded at all. Nothing missing in the room.
Kornelia
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 336 week(s) ago

Hotels.com verified review

Amazing
Aleksandra
icon-Family
Family
10.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Hotel was really nice. Even thought it was going through little restoration at the time we were there, everyone was really nice and helpful. Receptionist, I don't t remember the name, was extremely nice--blond lady with the plats. She was checking us in and out and was very precise with information given. Breakfast buffet was really decent: fresh rolls every day, something nice added to the menu daily as well. Swimming pool, sauna, jacuzzi.. What else do you need. Decent outdoor are with playground, mini golf, mini climbing wall. I would definitely recommend!
Read More
Verified traveler
6.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Nice place to get some fresh air with family ,close to the center , very delicious meals in a restaurant but poor breakfast.
Dymitr
icon-Family
Family
2.0
/10
Reviewed 440 week(s) ago

Hotels.com verified review

Expensive panoramic suite turned out to be very basic, tiny and with bad views, hot water run out very quickly so half of a family of 4 had to take cold shower in winter. Room was clean on the surface but beyond it there were piles of accumulated dirt that must have been never cleaned. Gym was non existent, no equipment whatsoever, the only treadmill was brocken, the only 3 other items were very old and poor quality, all dumped to a storage room with spare tables and chairs. To my complaint that they should not advertise to have gym I was informed that this is a fitness room, not gym - disaster. My wife took a 30min massage deal at the spa but it took only 20min, the masseur said it counts from the time you enter the spa to the moment you leave. She forced my wife to take out an important family neckless and put on the armchair before the massage. It then subsequently disappered, till this day I keep asking if they found, but noone even bothers to respond. I call everyday but they appear to deliberately not pick up the phone - thieves. It is truly a disaster noone should ever try.
Read More
Filip
icon-Family
Family
10.0
/10
Reviewed 845 week(s) ago

Expedia Group verified review

Quality service, would recommend, will come back to that hotel!
Mahir
icon-Business
Business
4.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

Kurulduğu günden bu yana yenilenmemiş. Odaya girdiğinizde o yılların kokusunu alabiliyorsunuz. Üstüne bir de banyodaki tuhaf koku eklenince tam bir felaket. Klozetin kirli olması da cabası. Tek güzel tarafı manzarası.
Michal
icon-Business
Business
6.0
/10
Reviewed 249 week(s) ago

Hotels.com verified review

Hotel sympatyczny snidanie Ok :) cześć 3 gwiazdkowa wymaga remontu.
Ho Seok
icon-Business
Business
10.0
/10
Reviewed 262 week(s) ago

Hotels.com verified review

Quiet and clean air environment cleanly maintained accommodation
Artur
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 273 week(s) ago

Hotels.com verified review

Basen w tygodniu czynny z przerwami. Od 9 do 12 i następnie dopiero od 16. Więc jak ktoś jest na kilka dób i popołudniem chce popływać to takiej opcji nie będzie. W weekendy jest inaczej. Mimo serwowanych śniadań (czas pandemii), wybór ok, wystarczający. Niesamowita obsługa Pani Ilony na recepcji, podróżujemy bardzo dużo, ale tak szczegółówo o hotelu i atrakcjach w okolicy nikt nigdy nie opowiedzial nam!
Read More
Bartlomiej
icon-with Partner
with Partner
10.0
/10
Reviewed 293 week(s) ago

Hotels.com verified review

Wszystko było ok, miła obsługa i super kelnerka na śniadaniu nam się trafiła
Ireneusz
icon-Business
Business
10.0
/10
Reviewed 296 week(s) ago

Hotels.com verified review

Miejsce urokliwe, sporo turystów, w hotelu pokój czysty śniadanie dobre. Minus to trwające długo meldowanie.
Karolina
icon-with Partner
with Partner
10.0
/10
Reviewed 297 week(s) ago

Hotels.com verified review

Super,na pewno wrócimy!
Katarzyna
icon-with Partner
with Partner
8.0
/10
Reviewed 307 week(s) ago

Hotels.com verified review

Polecamy, hotel świetnie położony. Basen, Spa super. Czyściutko
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
4.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

toalette 40 cm von der Wand konnte mit denn Beinen rein nur von der seite sich hinsetzen.Dusche zu eng konte nicht rein durch die TÜR. Keine Matratzen nur dicke Schaumstof.
Ewa
icon-with Partner
with Partner
8.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Cicho,czysto,przyjemnie.Menu śniadaniowe urozmaicone, każdy znajdzie swoje ulubione potrawy.Okolica prześliczna, mnóstwo zieleni.Chętnie tu wrócimy.
Number of reviews per page
20
40

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Lobby 4 Hotel Diament Ustron

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 78 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Diament Ustron

Number of reviews per page
20
40
Top reviews
Mariola
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Wybralismy ten hotel że względu na animacje dzieci i nie zawiedliśmy się.Dziecko bawilo się wspaniałe, bylo dużo atrakcji. Całe zaplecze hotelu posiada wiele miejsc z atrakcjami dla najmłodszych. Także basen jest bardzo przyjemnyi
JIM
icon-Business
Business
8.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Wonderful place. Very beautiful and quiet location. The restaurant is great, and there is a beautiful pool and sauna. However, the Lift was not working to my section of the hotel, which was inconvenient.
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

Nice hotel with very nice swimming pool and grounds. Very helpful reception staff, would recommend
Sebastian
icon-Business
Business
10.0
/10
Reviewed 293 week(s) ago

Hotels.com verified review

Hotel with history. Conditions and service at very heigh level despite difficult period. Rooms clean, spacious with great view. Breakfasts fresh and tasty.
Lukasz
icon-Business
Business
10.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

Great hotel, amazing view from the room, spa very nice not crowded at all. Nothing missing in the room.
Kornelia
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 336 week(s) ago

Hotels.com verified review

Amazing
Aleksandra
icon-Family
Family
10.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Hotel was really nice. Even thought it was going through little restoration at the time we were there, everyone was really nice and helpful. Receptionist, I don't t remember the name, was extremely nice--blond lady with the plats. She was checking us in and out and was very precise with information given. Breakfast buffet was really decent: fresh rolls every day, something nice added to the menu daily as well. Swimming pool, sauna, jacuzzi.. What else do you need. Decent outdoor are with playground, mini golf, mini climbing wall. I would definitely recommend!
Read More
Verified traveler
6.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Nice place to get some fresh air with family ,close to the center , very delicious meals in a restaurant but poor breakfast.
Dymitr
icon-Family
Family
2.0
/10
Reviewed 440 week(s) ago

Hotels.com verified review

Expensive panoramic suite turned out to be very basic, tiny and with bad views, hot water run out very quickly so half of a family of 4 had to take cold shower in winter. Room was clean on the surface but beyond it there were piles of accumulated dirt that must have been never cleaned. Gym was non existent, no equipment whatsoever, the only treadmill was brocken, the only 3 other items were very old and poor quality, all dumped to a storage room with spare tables and chairs. To my complaint that they should not advertise to have gym I was informed that this is a fitness room, not gym - disaster. My wife took a 30min massage deal at the spa but it took only 20min, the masseur said it counts from the time you enter the spa to the moment you leave. She forced my wife to take out an important family neckless and put on the armchair before the massage. It then subsequently disappered, till this day I keep asking if they found, but noone even bothers to respond. I call everyday but they appear to deliberately not pick up the phone - thieves. It is truly a disaster noone should ever try.
Read More
Filip
icon-Family
Family
10.0
/10
Reviewed 845 week(s) ago

Expedia Group verified review

Quality service, would recommend, will come back to that hotel!
Mahir
icon-Business
Business
4.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

Kurulduğu günden bu yana yenilenmemiş. Odaya girdiğinizde o yılların kokusunu alabiliyorsunuz. Üstüne bir de banyodaki tuhaf koku eklenince tam bir felaket. Klozetin kirli olması da cabası. Tek güzel tarafı manzarası.
Michal
icon-Business
Business
6.0
/10
Reviewed 249 week(s) ago

Hotels.com verified review

Hotel sympatyczny snidanie Ok :) cześć 3 gwiazdkowa wymaga remontu.
Ho Seok
icon-Business
Business
10.0
/10
Reviewed 262 week(s) ago

Hotels.com verified review

Quiet and clean air environment cleanly maintained accommodation
Artur
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 273 week(s) ago

Hotels.com verified review

Basen w tygodniu czynny z przerwami. Od 9 do 12 i następnie dopiero od 16. Więc jak ktoś jest na kilka dób i popołudniem chce popływać to takiej opcji nie będzie. W weekendy jest inaczej. Mimo serwowanych śniadań (czas pandemii), wybór ok, wystarczający. Niesamowita obsługa Pani Ilony na recepcji, podróżujemy bardzo dużo, ale tak szczegółówo o hotelu i atrakcjach w okolicy nikt nigdy nie opowiedzial nam!
Read More
Bartlomiej
icon-with Partner
with Partner
10.0
/10
Reviewed 293 week(s) ago

Hotels.com verified review

Wszystko było ok, miła obsługa i super kelnerka na śniadaniu nam się trafiła
Ireneusz
icon-Business
Business
10.0
/10
Reviewed 296 week(s) ago

Hotels.com verified review

Miejsce urokliwe, sporo turystów, w hotelu pokój czysty śniadanie dobre. Minus to trwające długo meldowanie.
Karolina
icon-with Partner
with Partner
10.0
/10
Reviewed 297 week(s) ago

Hotels.com verified review

Super,na pewno wrócimy!
Katarzyna
icon-with Partner
with Partner
8.0
/10
Reviewed 307 week(s) ago

Hotels.com verified review

Polecamy, hotel świetnie położony. Basen, Spa super. Czyściutko
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
4.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

toalette 40 cm von der Wand konnte mit denn Beinen rein nur von der seite sich hinsetzen.Dusche zu eng konte nicht rein durch die TÜR. Keine Matratzen nur dicke Schaumstof.
Ewa
icon-with Partner
with Partner
8.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Cicho,czysto,przyjemnie.Menu śniadaniowe urozmaicone, każdy znajdzie swoje ulubione potrawy.Okolica prześliczna, mnóstwo zieleni.Chętnie tu wrócimy.
Number of reviews per page
20
40