La Calma Poshtel

Muy buen lugar

It was ok, we had a bed, shower and ac. Nothing special.

I left the first night I got to this hotel after a long day of traveling and in need of rest there was a broken AC unit, low water pressure, the toilet wouldn’t flush, the bed was uncomfortable, and there were so many clubs around which made it so loud; especially because they have a bar connected right under the building. When I spoke to the on-call hotel host, she told me there was no one available to fix the AC until the morning. Immediately, I booked a much better hotel for less cost and when I spoke to the manager the next morning letting them know I’ll be checking out, they told me I can just leave without signing anything and I cannot get a refund directly from them because I booked through Expedia; When I spoke to Expedia they told me they had to request a refund from them and I was denied the refund. I do not recommend this hotel unless all of these things do not bother you and you don’t want your moneys worth.

Would stay again!

I didn’t have a double bed and that’s what I booked and the bedsheets were clean, I paid and didn’t even stay the night because of the dirty bedsheets and nobody ever responded back to me when I called and reached out via email.

Was in the worse neighborhood in Puerto Rico the sheets were dirty there was always dirt on the floor and the trash was always full

The property was cute and in area where everything was. The problem was we did not have a working air conditioner unit in the room, we were there for hours and they said they could not come out until the next day. It was 80 degrees in the room and it was also in the 80’s outside. The customer service representative was nice , but the property management team is horrible! They will not help for anything, we met a couple who was locked out of their room and they were told the same thing it will be tomorrow before they can get in their room. They would not even offer us another room! Please do not stay here unless you a prepared to have ANY issue not resolved.

The hotel was convenient! First night we arrived the first room was filthy but luckily they moved us to a nice clean room within a hour with no problem. Very close to la placita!! Ubers were super cheap

Loved it!

Good place

The ac did not work I ended up leaving

No hay area de lobby, el Hotel a la hora del check-in te envia un mensaje de texto con la información y la clave de la puerta y ya. Pero la habitación muy cómoda, el baño igual.

Was only able to stay 2 days out of 5 because of power outages. Staff was nice enough to comp me for the last 3 days, so I'll be back! Thank you Ricardo!

I didn’t end up staying here. There was hair, stains and what looks like tiny bugs in the sheets and the sheets looked like they had not been straightened out after the previous guest. I’m still getting the runaround about my refund. Cheap is very expensive. Pay the higher price for a chain hotel instead of this “boutique” hotel.

Smallest place ive ever stayed at. Two people and one luggage will hardly fit. The humidity if you shower will make the whole place including the walls, wet and it would leak everywhere. Probably has mold in the walls. The area isnt safe to walk around

Muy buena propiedad

In some recommend anyone to stay here, the area is dangerous, dirty, unsafe, there’s NO parking like any parking I was there for 5 days and no luck finding parking lot, the area is the ugly part of Santurce… I know cause I’m Puerto Rican

Hello, I like how there were dining options and easy parking accessible. One of my dislike of the areas, I didn’t feel safe. However, overall a great experience. Thank you!

No toilet paper in room & no power the first night

This property does not have double rooms. They market double rooms when it's a single room with a small double bed.