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Mercure Ostrava Center Hotel
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Mercure Ostrava Center Hotel
Hotels
9.0
/10
Exceptional
268 reviews
What Guests Say About Their Stay
Matthew
10.0
/ 10
Great location. Very comfortable and clean. Staff were very professional and accommodating with my needs.
Andrea
10.0
/ 10
Wonderful staff. Some of the most friendly in the Czech Republic. I rarely dine in hotel restaurants but the deer filet in the Winestone restaurant was next level phenomenal. I will 100 percent stay here again if ever in Ostrava.
Michael
10.0
/ 10
This is my second time staying here. The staff is wonderful! The property itself is beautiful. It feels almost like you are staying in an old castle. There is a beautiful old church next door, and, if you are lucky enough to get a room with view of it, you may find yourself just staring out the window for long periods of time. The front doors as you enter are huge, and open automatically, which really only adds to the vibe of an old castle in a movie. There is a little park across the street that I have fallen in love with. It is extremely interesting and picturesque. There is such a wonderful vibe throughout.
It is well worth the extra money to get breakfast included, as the buffet is extensive and delicious. A grocery store is only a couple of blocks away if you want to have anything in your room.
In the Area
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Ceskobratrska 18-1742, Okres Ostrava-Město, Moravskoslezský kraj, Czechia, 702 00
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Mercure Ostrava Center Hotel
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Ceskobratrska 18-1742, Okres Ostrava-Město, Moravskoslezský kraj, Czechia, 702 00
Discover More About Mercure Ostrava Center Hotel
Location
Staying at Mercure Ostrava Center Hotel is a good choice when you are visiting Ostrava.
About Mercure Ostrava Center Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Mercure Ostrava Center Hotel exclusively for you.
Mercure Ostrava Center Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Mercure Ostrava Center Hotel.
All facilities in Mercure Ostrava Center Hotel
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Multilingual staff
- Express check-in
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
General
- Parking
- Smoking area
- Banquet
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
Things to Do
- Barbecue
- Health club
- Spa
- Sauna
Food and Drinks
- Bar
- Breakfast
- Snack bar
Business Facilities
- Meeting rooms
- Business center
Transportation
- Area shuttle with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Mercure Ostrava Center Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CZK 400 per person
- Airport shuttle fee: CZK 900 per vehicle (one-way, maximum occupancy 4)
- Uncovered self parking fee: CZK 380 per night
- Pet fee: CZK 500 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CZK 45.00 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mercure Ostrava Center Hotel | 139 |
Number of floors in Mercure Ostrava Center Hotel | 6 |
Another facilities in Mercure Ostrava Center Hotel | Laundry service, Newspaper in lobby, Tours, Multilingual staff, Express check-in |
Frequently asked question in Mercure Ostrava Center Hotel
What are available facilities at Mercure Ostrava Center Hotel?
There are top facilites at Mercure Ostrava Center Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mercure Ostrava Center Hotel?
The standard check-in time at Mercure Ostrava Center Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Mercure Ostrava Center Hotel provide breakfast?
Yes, Mercure Ostrava Center Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Mercure Ostrava Center Hotel
Traveloka (1)
Other sources (268)
9.0
Exceptional
From 268 reviews
Cleanliness
9.2
Room Comfort
8.8
Location
8.8
Service and Facilites
8.8
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Traveler Reviews Mercure Ostrava Center Hotel
Number of reviews per page
20
40
Top reviews
Verified traveler
Business
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Very outdated Hotel. I had access to the Premium Lounge, but that was not well kept. They had sandwiches and snacks which by the time I got there, the bread was hard and there was very little selection left. I asked for an iron and ironing board and was told there was a dedicated ironing room on the fourth floor. The room was about the size of a closet and had a very old iron and an ironing board which was about to fall apart. Breakfast was ok.
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John
Business
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Very nice hotel, good location and excellent staff
Michal
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Pillows in rooms are extremely small and not comfortable. Please providenyour guests more comfort and buy new large pillows.
Matthew
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great location. Very comfortable and clean. Staff were very professional and accommodating with my needs.
Bozena
Friends and Family
8.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
Very friendly staff, restaurant with excellent food. Brekfest ok.
The big minus for the key card system - the worse I’ve ever used.
William
Business
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
great location
high quality experience
Michal
Leisure with Partner
8.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Property condition and facilities requires improvement.
Bartosz
Leisure with Partner
8.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
.
Andrea
Business and Leisure
10.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Wonderful staff. Some of the most friendly in the Czech Republic. I rarely dine in hotel restaurants but the deer filet in the Winestone restaurant was next level phenomenal. I will 100 percent stay here again if ever in Ostrava.
Charles
Business
10.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
Convenient stay. Simple but comfortable. Clean. Amazing staff!
Slawomir
8.0
/10
Reviewed 132 week(s) ago
Hotels.com verified review
Small, odd shaped room with tiny, not always working TV. Bathroom was very nice. Can't say anything about restaurant, but staff was very friendly and helpful.
Michael
Business
10.0
/10
Reviewed 142 week(s) ago
Expedia Group verified review
This is my second time staying here. The staff is wonderful! The property itself is beautiful. It feels almost like you are staying in an old castle. There is a beautiful old church next door, and, if you are lucky enough to get a room with view of it, you may find yourself just staring out the window for long periods of time. The front doors as you enter are huge, and open automatically, which really only adds to the vibe of an old castle in a movie. There is a little park across the street that I have fallen in love with. It is extremely interesting and picturesque. There is such a wonderful vibe throughout.
It is well worth the extra money to get breakfast included, as the buffet is extensive and delicious. A grocery store is only a couple of blocks away if you want to have anything in your room.
Read More
Miroslav
8.0
/10
Reviewed 144 week(s) ago
Hotels.com verified review
Hotel with amazing service and great breakfast. Furniture is littlebit outdated but everything is clean and in good condition. Superior room was spacious and well equiped. Receptionists at
Philip
8.0
/10
Reviewed 147 week(s) ago
Hotels.com verified review
Two Nights - no food option taken. Comfortable room with fridge to store food / drink. Nice bathroom, rather mild chemical smell. Window by roadside so some noise, with windows open to let air in it was noisy.
Christopher
10.0
/10
Reviewed 163 week(s) ago
Hotels.com verified review
Wonderful hotel! Nicely renovated 1920's First Republic building gives the hotel a lot of character. Everything about my stay was just right. The hotel is also a great value
Verified traveler
Business
10.0
/10
Reviewed 186 week(s) ago
Hotels.com verified review
The hotel is clean and nice and the staffs are very friendly.
Tayla
10.0
/10
Reviewed 189 week(s) ago
Hotels.com verified review
A lovely hotel that was clean and good quality. I would stay here again
Jan
Business
10.0
/10
Reviewed 192 week(s) ago
Hotels.com verified review
Nice comfortable hotel conveniently located in the center. It is easy to reach by car and has on-site parking in the courtyard.
Verified traveler
Business
8.0
/10
Reviewed 232 week(s) ago
Expedia Group verified review
Super breakfast. Great location. Comfortable beds.
Verified traveler
Leisure with Friends
10.0
/10
Reviewed 289 week(s) ago
Expedia Group verified review
Great check in, friendly staff, large rooms with nice views of the town. The breakfast was great, so glad I added it to my reservation. The restaurant served a great lunches (limited menu) and full menu dinner. Short walk to town square, city hall, restaurants and shopping. Short cab ride to Dolni Vitkovice.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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