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Suter Palace Heritage Boutique Hotel
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Suter Palace Heritage Boutique Hotel
Hotels
7.6
/10
Pleasant
20 reviews
What Guests Say About Their Stay
Andrei
10.0
/ 10
Genuinely amazed at the building details and the level of service. The rooms are themselves impressive but it's the staff that really shine and made our visit special. If you're looking for a bit of trivia about the place, find Marian, the night porter.
Vladislav
10.0
/ 10
We visited the place with a friend and booked 2 Deluxe Chic Rooms for 2 nights. They were both great, spacious and in an elegant style. The service was friendly, competent and helpful. The breakfast was a la carte and delicious. Good location in the center of the city. The whole hotel is very elegant and makes you feel really relaxed. Strongly recommend it!
Verified traveler
10.0
/ 10
A beautiful palace hidden down a no exit road. Quiet area with lovely views of the parliament building and across Bucharest from the hill. Security at the hotel. Nice staff. Stayed in such a beautiful room. The decor is amazing with wonderful furniture. There is a coffee machine too. There is no information in the room about the hotel. I had no idea what time breakfast was or that there was a sauna downstairs too. I tried to ring reception but the phones didn’t work, so I couldn’t get any more water in the room or find out any information. There should be a folder in the room with information and the phones should work and the staff should be more helpful with this information. I walked into town from here and it was a nice walk, but took a taxi back at night.
In the Area
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Aleea Suter, Sector 4, Municipiul Bucureşti, Bucharest, Romania, 40547
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Suter Palace Heritage Boutique Hotel
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Aleea Suter, Sector 4, Municipiul Bucureşti, Bucharest, Romania, 40547
Discover More About Suter Palace Heritage Boutique Hotel
Location
Suter Palace Heritage Boutique Hotel is located in area / city Sector 4.
About Suter Palace Heritage Boutique Hotel
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Suter Palace Heritage Boutique Hotel exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Suter Palace Heritage Boutique Hotel.
All facilities in Suter Palace Heritage Boutique Hotel
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Things to Do
- Wine release events
- Romantic proposal packages
- Library
- Sauna
General
- Banquet
- Fireplace in lobby
- Parking
- Terrace
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Suter Palace Heritage Boutique Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 20 per person
- Airport shuttle fee: EUR 35 per vehicle (one-way)
- Airport shuttle fee per child: EUR 35 (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property does not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission. Fees apply.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 03:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | 15:00 - 03:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Suter Palace Heritage Boutique Hotel | 17 |
Another facilities in Suter Palace Heritage Boutique Hotel | Laundry service, Tours, Luggage storage, Porter, Multilingual staff |
Frequently asked question in Suter Palace Heritage Boutique Hotel
What are available facilities at Suter Palace Heritage Boutique Hotel?
There are top facilites at Suter Palace Heritage Boutique Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Suter Palace Heritage Boutique Hotel?
The standard check-in time at Suter Palace Heritage Boutique Hotel is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00
Does Suter Palace Heritage Boutique Hotel provide breakfast?
Yes, Suter Palace Heritage Boutique Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Suter Palace Heritage Boutique Hotel
Other sources (20)
7.6
Pleasant
From 20 reviews
Cleanliness
9.4
Room Comfort
8.6
Service and Facilites
7.8
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Traveler Reviews Suter Palace Heritage Boutique Hotel
Number of reviews per page
20
40
Top reviews
GabrielCosmin
Friends and Family
4.0
/10
Reviewed 186 week(s) ago
Hotels.com verified review
I paid for room with 366 sg feet and I received first, one room with 248 sg feet. After discussion with the person from Reception I rcvd a room with 366 sg feet. In the room, the temperature was very low, the equipment for heating almost not exist.
Marcus
Business
2.0
/10
Reviewed 208 week(s) ago
Hotels.com verified review
If this is Bucharest's most luxurious hotel, then I don't want to know about the other 5* properties. Instead of being helpful and friendly, the staff is behaving very arrogant. Helping with the luggage? After asking twice and not without rolling their eyes. They wouldn't allow taking pictures with a mobile phone inside the hotel, as a paying guest, because they consider themselves very "exclusive". 10 minutes before the end of breakfast time, the waitress sees herself unable to take an order for some eggs because the kitchen "closes", though the restaurant is opened non stop. At lunch we ordered a Tuna Tatar, which took 45 minutes! The furniture inside the Suite has witnessed Ceausescu. The complete hotel is a joke and not worth half the price. If you have any expectations go something else.
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Andrei
10.0
/10
Reviewed 217 week(s) ago
Hotels.com verified review
Genuinely amazed at the building details and the level of service. The rooms are themselves impressive but it's the staff that really shine and made our visit special. If you're looking for a bit of trivia about the place, find Marian, the night porter.
Vladislav
Friends and Family
10.0
/10
Reviewed 236 week(s) ago
Hotels.com verified review
We visited the place with a friend and booked 2 Deluxe Chic Rooms for 2 nights. They were both great, spacious and in an elegant style. The service was friendly, competent and helpful. The breakfast was a la carte and delicious. Good location in the center of the city. The whole hotel is very elegant and makes you feel really relaxed. Strongly recommend it!
Read More
Verified traveler
Business
6.0
/10
Reviewed 308 week(s) ago
Hotels.com verified review
Firstly, the rooms are very comfortable if not a bit over the top in the decor - very opulent. Not my style, a little old fashioned. Not a fan of having multiple decorative cushions and throws as these are unlikely to be changed between guests.
Secondly, the hotel is in a quiet residential location and offers a great restaurant.
However, the staff really need some training. The service does not match what you may expect of a 5* hotel or the price point. The waiting staff are inexperienced and offer an inconsistent service - some are attentive, others not or unsure of what they’re doing. Breakfast is not a fast operation, so allow plenty of time - not ideal unless you’ve time to kill. Also, the night receptionist didn’t know how to settle my account on checkout so I had to leave my card details and wait to receive an invoice via email after I had left.
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Bayram
2.0
/10
Reviewed 316 week(s) ago
Hotels.com verified review
1) Very bed receptionist! He didn’t tell me anything about Hotel, facikitiea, breakfast etc. He doesn’t understan English well. He doesn’t know what is deposit and payment quaranty.
2) Very poor breakfast. You will feel like u wake up in hostel not a five star hotel. Can u imagine this poor breakfast is 20€ in Romania!! More than dinner!
3) I get airport transfer service from Hotel. They charge me 35€ however I checked my booking derails over hotels.com. In my booking, it says 25€!
4) Hotel has sauna and fitness room however i haven’t seen thanks to receptionist!
Good things:
Very well restaurant. Food are amazing except for breakfast. I still can’t believe and make me angree that I paid more breakfast than a dinner!!
Late check out for free.
Chick room
To sum up, It doesn’t worth the money. I feel that I have been cheated by breakfast and transport as well as I didn’t use Hotel spa facilities.
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Verified traveler
10.0
/10
Reviewed 328 week(s) ago
Hotels.com verified review
A beautiful palace hidden down a no exit road. Quiet area with lovely views of the parliament building and across Bucharest from the hill. Security at the hotel. Nice staff. Stayed in such a beautiful room. The decor is amazing with wonderful furniture. There is a coffee machine too. There is no information in the room about the hotel. I had no idea what time breakfast was or that there was a sauna downstairs too. I tried to ring reception but the phones didn’t work, so I couldn’t get any more water in the room or find out any information. There should be a folder in the room with information and the phones should work and the staff should be more helpful with this information. I walked into town from here and it was a nice walk, but took a taxi back at night.
Read More
Faik
Business and Leisure with Partner
8.0
/10
Reviewed 159 week(s) ago
Expedia Group verified review
Ein sehr schöner Platz und super nettes und zuvorkommendes Personal. Die Sehenswürdigkeiten sind in Fußnähe zu erreichen. Nur die direkte Umgebung ist etwas heruntergekommen….. liegt natürlich nicht am Hotel selbst sondern an der Stadtverwaltung selbst. Das Frühstück war auch sehr gut.
Ivar E.
10.0
/10
Reviewed 315 week(s) ago
Hotels.com verified review
Beautiful nice little boutique hotel. Loved it! First night we had some problems with mosquitoes. The bellboy did his very best to help us and went out to get some insect spray. Unfortunately with no success. Good guy! The mosquitoes came in through an open window that the cleaning lady had forgot to shut. Things like this can happen. No stress.
Apart from lack of sleep the first night. Great hotel! Cute rooms! Brilliant place! Loved it!
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Virginia
10.0
/10
Reviewed 324 week(s) ago
Hotels.com verified review
Mi estancia ha sido agradabilísima. El hotel es precioso y la comida del restaurante excelente!
Chris
10.0
/10
Reviewed 343 week(s) ago
Expedia Group verified review
Nieuw hotel. Recent prachtig. gerenoveerd. Een lust voor het oog. Kingsize bed is inderdaad kingsize. Als je jezelf echt eens wilt verwennen dan is dit de beste keuze in Boekarest!
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Number of reviews per page
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