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Urban by CityBlue, Kigali, Rwanda
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Urban by CityBlue, Kigali, Rwanda
Hotels
8.2
/10
Very Good
95 reviews
What Guests Say About Their Stay
Robin
10.0
/ 10
Urban by CityBlue in Kigali was a great stay! It is centrally located in a very walkable and safe area of Kigali. It is in close proximity to great restaurants and coffee shops as well as close enough to the downtown area to get there easily but far enough away to be quiet. Yet, it also has its own excellent restaurant with amazing views of the city. The staff was excellent and extremely responsive. The room was cleaned exquisitely each day, the water was powerful and hot, room service prompt, and the breakfast good.
Bradley
10.0
/ 10
I really enjoyed staying here with all the comforts after weeks in small towns and days of hiking trails in national parks. Will always remember this place!
Pav
10.0
/ 10
This is simply the best hotel in its category in Kigali. Modern, very clean, massive rooms, all facilities and in a good location.
I highly recommend this hotel and do not even bother looking for another place to stay. Rooftop restaurant has amazing views and offers fantastic range of top dishes and wines. Enjoy!
In the Area
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KN 51 St, Kiyovu, Nyarugenge, Kigali City, Rwanda, 5230
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Urban by CityBlue, Kigali, Rwanda
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What's around Urban by CityBlue, Kigali, Rwanda
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KN 51 St, Kiyovu, Nyarugenge, Kigali City, Rwanda, 5230
Discover More About Urban by CityBlue, Kigali, Rwanda
Location
Staying at Urban by CityBlue, Kigali, Rwanda is a good choice when you are visiting Kiyovu.
About Urban by CityBlue, Kigali, Rwanda
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Urban by CityBlue, Kigali, Rwanda exclusively for you.
Get precious and unforgettable moment during your stay at Urban by CityBlue, Kigali, Rwanda.
All facilities in Urban by CityBlue, Kigali, Rwanda
Others
Hotel Services
- Laundry service
- Welcoming drinks
- Tours
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
General
- Reception hall
- Smoking area
- Rooftop terrace
- Parking
Business Facilities
- Business center
- Conference center
Food and Drinks
- Bar
Things to Do
- Garden
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Urban by CityBlue, Kigali, Rwanda
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
14:00 - 23:30
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 23:30 - Before 10:00 |
Available rooms at Urban by CityBlue, Kigali, Rwanda | 17 |
Number of floors in Urban by CityBlue, Kigali, Rwanda | 2 |
Another facilities in Urban by CityBlue, Kigali, Rwanda | Laundry service, Welcoming drinks, Tours, Luggage storage, Porter |
Frequently asked question in Urban by CityBlue, Kigali, Rwanda
What are available facilities at Urban by CityBlue, Kigali, Rwanda?
There are top facilites at Urban by CityBlue, Kigali, Rwanda such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Urban by CityBlue, Kigali, Rwanda?
The standard check-in time at Urban by CityBlue, Kigali, Rwanda is starting from 14:00 - 23:30 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Urban by CityBlue, Kigali, Rwanda
Other sources (95)
8.2
Very Good
From 95 reviews
Cleanliness
8.2
Room Comfort
8.2
Service and Facilites
8.4
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Traveler Reviews Urban by CityBlue, Kigali, Rwanda
Number of reviews per page
20
40
Top reviews
Jasmine
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Nice hotel for an overnight stay the restaurant had many options.
Robin
Business
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Urban by CityBlue in Kigali was a great stay! It is centrally located in a very walkable and safe area of Kigali. It is in close proximity to great restaurants and coffee shops as well as close enough to the downtown area to get there easily but far enough away to be quiet. Yet, it also has its own excellent restaurant with amazing views of the city. The staff was excellent and extremely responsive. The room was cleaned exquisitely each day, the water was powerful and hot, room service prompt, and the breakfast good.
Read More
Bradley
Leisure
10.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
I really enjoyed staying here with all the comforts after weeks in small towns and days of hiking trails in national parks. Will always remember this place!
Tracey Lynette
Leisure
8.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
When I arrived my first room was downstairs on the 1st floor. It felt like I was in a dungeon. The Wi-Fi didn’t work, it felt closed in somehow. But, as soon as I mentioned my dissatisfaction w the room I was moved right away to a room on the 3rd floor. The rooms are spacious. Housekeeping is fantastic. The bathroom is humongous, and the staff’s incredible! One complaint is that carpet in both rooms needs to be changed. I wore shoes the whole time because I didn’t want to walk on it.
Read More
Pav
10.0
/10
Reviewed 101 week(s) ago
Hotels.com verified review
This is simply the best hotel in its category in Kigali. Modern, very clean, massive rooms, all facilities and in a good location.
I highly recommend this hotel and do not even bother looking for another place to stay. Rooftop restaurant has amazing views and offers fantastic range of top dishes and wines. Enjoy!
SHEBA
with Partner
10.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
It was a good stay
SHEBA
10.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
It was a good short stay
Wei Ming
Business and Leisure
10.0
/10
Reviewed 116 week(s) ago
Expedia Group verified review
Urban by CityBlue, Kigali, is located near the city centre. The room is large and the bed can fit 2-3 people. Daily room service is provided. The hotel staffs were very friendly. The hotel restaurant has a lot of food options to offer.
Jeff
Leisure
8.0
/10
Reviewed 122 week(s) ago
Expedia Group verified review
The elevator was broken the entire time.
Osagie
Business
8.0
/10
Reviewed 136 week(s) ago
Hotels.com verified review
Good location close to the city. Very polite and welcoming staff. Good sized rooms and a pleasant rooftop restaurant.
Dobbie
Business and Leisure
10.0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
Staff was amazing hotel was very clean and location was close to a lot of amenities would definitely book a stay here again.
Mona
Leisure Family
8.0
/10
Reviewed 147 week(s) ago
Expedia Group verified review
Nice boutique hotel. Rooms are spacious and comfortable. Staff are friendly and helpful. Breakfast is good. Location is good, walking distance to town.
Marissa
Business and Leisure
10.0
/10
Reviewed 154 week(s) ago
Expedia Group verified review
Excellent!
Barbra
Friends and Family
10.0
/10
Reviewed 157 week(s) ago
Hotels.com verified review
Booking my mum’s & my stay at this boutique hotel was the best decision we made in terms of our entire trip to Kigali. The staff are so professional; approachable & friendly. Our room was huge & felt like home right from the get go. The restaurant upstairs serves delicious meals & has beautiful views of the city.
Verified traveler
Business
8.0
/10
Reviewed 223 week(s) ago
Expedia Group verified review
Rooftop restaurant and also topography of the place.
Danielle
Friends and Family
10.0
/10
Reviewed 235 week(s) ago
Hotels.com verified review
My stay was amazing! All staff from reception, housekeeping to tje restaurant was very attentive and helpful
PRINCE
Business with Partner
4.0
/10
Reviewed 241 week(s) ago
Expedia Group verified review
The Urban is a good boutique hotel but lately the housekeeping staff has been Slacking in their duties.
Management needs to ensure the staff deliver in their duties.
Never take repeat customers for granted.
Always respond to issues raised.
Verified traveler
Business
8.0
/10
Reviewed 241 week(s) ago
Hotels.com verified review
Everything was great, The hotel is really comfortable and clean. The only complaint is the Wifi. Kigali has pretty good internet but this hotel it is nearly unusable. If you're in the city for business maybe re-consider or bring along a hotspot.
Molly
Business
10.0
/10
Reviewed 271 week(s) ago
Hotels.com verified review
The staff is second to none. Very, very accommodating -- all first rate. I won't stay anywhere else after this trip.
Bruce
Business
6.0
/10
Reviewed 283 week(s) ago
Expedia Group verified review
The initial booked room was terrible especially the toilet. The TV was not showing properly. No tooth brushes and paste are available in the rooms. The second room I was shifted to on day 2 was excellent.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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