Conrad Jabal Omar Makkah

I paid the full amount when checked in. When I checked out, I was casually asked to pay

The Conrad was a wonderful hotel. Mr. Tarek Habeeb went above and beyond to make sure we had the best experience at the restaurant. We are a big family and he was extremely caring, helpful, and kind.

Conrad We checked and in the hotel for day use although it was a full night reservation .we arrived a bit early around 12 and the receptionist were super kind and very nice during thecheck in time especially i explained that we need the room only until 5 pm since it was express umrah. Room was clean and very specious although no view but it was totally ok for us since its a day use. Location is superb and the hotel lobby and facilities were really good. Despite most of hotels in mecca staff of the hotel are super nice. Will definitely return to the hotel again.

Good Hotel Good location

Excellent hotel with large rooms near Haram Sharif.

Friendly service. Check in at 4pm was a long wait as everyone was checking in at same time. Took over an hour for us to check in. Room was clean. And housekeeping service was excellent, by brother Nisar in particular. Location is good. Breakfast was a bit crowded, but kids approved of the choice so cannot complain.

Excellent facilty, sevice, staff were brilliant Br Junaid (He was cleaning our room was exceptional) Food was good, location, saferty Everything

Overall good

Awesome

C'est l'un de meilleur hôtel que j'ai aimée, tres classe, tout près de Masjid Al Haram. Mais j'ai ete tres déçue par le réceptionniste qui m'avait fait le surclassement sur un mensonge. J'ai demandé une chambre avec une vue sur la Kaaba, c'est qui m'a coûté 1800$ de plus et en fin je n'ai eu que la vue sur le Masjid. Par la suite quand j'ai réclamer la chambre que j'ai réservée en 1er puisque je ne suis pas satisfaite de ce qu'ils m'ont donnés, ils m'ont fait savoir de revenir demain pour récupérer ma chambre et puis ils vont me rembourser le surplus de 1800$ que j'ai payé pour le surclassement. Malheureusement, ils m'ont fait traîner pendant 2 jours successives sans vouloir resoudre mon problème. Donc je trouve que j'ai ete arnaquer 1800$ et je trouve ça malheureux. Je trouve que ce n'est pas honnête de vendre à quelqu'un, quelque chose qui n'existe et de refuser de corriger l'erreur, j'ai appris la leçon. Merci.

Good

Everything was nice

One of the best Hotels around the Haram..

Ok

Its awesome

It was excellent

Overall good

Easy access yo Kabbah ❤️❤️

Room was excellent, tons of room and very quiet. Breakfast buffet was amazing. Staff was amazing.