Shetland Hotel

Hotels
7.8
/10
Pleasant
176 reviews

What Guests Say About Their Stay

tracey
10.0
/ 10
Exceptional service, food options for Gluten-free were numerous and very tasty. Restaurant pricing was reasonable. Really enjoyed the service at this hotel. The staff are just lovely. The property is a little dated to look at, but is very clean and comfortable. Lots of gathering areas thoughout hotel and very good sized rooms. Would recommend and will return if possible.
Susan
10.0
/ 10
Friendly staff and was able to check in early which was a great bonus. Room was large and comfortable. Breakfast provided lots of choices.
Geoffrey
10.0
/ 10
No probblems and our stay was great .but property needed some repair/maintenance.
In the Area
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Holmsgarth Road, Shetland Islands, Scotland, ZE1 0PW

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Shetland Hotel is located in area / city Shetland Island . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shetland Hotel

Holmsgarth Road, Shetland Islands, Scotland, ZE1 0PW
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Location


Shetland Hotel is located in area / city Shetland Island .

About Shetland Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Shetland Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shetland Hotel exclusively for you.

With all facilities offered, Shetland Hotel is the right place to stay.

All facilities in Shetland Hotel

Others Shetland Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Wedding service

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

General

  • Banquet

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Shetland Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Available rooms at Shetland Hotel
64
Another facilities in Shetland Hotel
Others, Smoke-free area, Safety deposit box, Laundry service, Luggage storage

Frequently asked question in Shetland Hotel

What are available facilities at Shetland Hotel?
There are top facilites at Shetland Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shetland Hotel?
The standard check-in time at Shetland Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Shetland Hotel?
Shetland Hotel is a 3.0-star hotel.
How many rooms are available at Shetland Hotel?
Shetland Hotel has 64 rooms in total.
Does Shetland Hotel provide parking?
Yes, Shetland Hotel provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Shetland Hotel

7.8
Pleasant
From 176 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Shetland Hotel

Number of reviews per page
20
40
Top reviews
tracey
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Exceptional service, food options for Gluten-free were numerous and very tasty. Restaurant pricing was reasonable. Really enjoyed the service at this hotel. The staff are just lovely. The property is a little dated to look at, but is very clean and comfortable. Lots of gathering areas thoughout hotel and very good sized rooms. Would recommend and will return if possible.
Read More
David
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The food was good and there was plenty of choice. The staff particularly in the restaurant were excellent and always attentive which always adds to a stay. The location was good with plenty of parking My only slightly negative comment is that with the great view we had of the harbour would have been better had the windows externally been cleaned Would stay here again I
Read More
Susan
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff and was able to check in early which was a great bonus. Room was large and comfortable. Breakfast provided lots of choices.
Alan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Helpful, cheerful staff. Good food. Very relaxing.
William
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A Shetland local told us there are no great hotels on the island, and it's basically a small town so our hopes were not too hight. The outside of the hotel is rather dismal. In this case the book is better than the cover. Our room was spacious but not fancy. We enjoyed the view - looking right at the ferry building. It was fun watching the ferry leave each night. And we arrived by ferry, so the location was a huge plus. The breakfast buffet (free) was good. Both hot and cold options. Hot food is cooked to order. There wasn't any room service during our 4-night stay but the lobby had extra supplies laid out so we could grab toilet paper, coffee, towels, etc. at any time of day.
Read More
Richard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We decided to eat at other restaurants but for breakfast and for our other needs the property was fine and the staff very helpful. We enjoyed our stay.
Peter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Quiet hotel, even though across from ferry landing. Staff was friendly, especially in dining room. Easy walk to the Co-op for supplies
Sharmane
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is ideally located for those taking the NorthLink ferry to and from Shetland. If you are planning to stay for a few days like we did, it's worth noting that the hotel is about a 25-minute walk from the city centre and an 18-minute walk from the central bus transport hub in Lerwick. The staff were exceptionally friendly and provided great recommendations for local sightseeing. One aspect we would suggest improving is the issue of flies entering the room, as the windows lack screens. This did impact our overall experience at the hotel.
Read More
Sharon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It’s probably the ugliest building we’ve ever stayed in, but better inside. Our room was rather ‘tired’ - wallpaper peeling off, large crack in the basin, but was clean. Food was really good, and excellent breakfast.
ellen m
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was comfortable, quiet, clean, convenient to the bus. The food was good but one of the waiters did not get my order correct and did not clean off my table and ask me if I wanted dessert. It was a minor incident but irritating
carole
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The hotel was a bit tired but the staff made up for it - the food service was excellent
Sheila
icon-Business
Business
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff were all very friendly , but the hotel is rather dated & in need of a re vamp. The dining room is unwelcoming & is like being in a ferry . Line upon line of ghastly Formica topped tables . Very unappealing. Very expensive for quality of the hotel .
Tom
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We found the Shelton to be great for travelling by ferry. It’s a short walk to the city center. The included breakfast was a nice benefit with a continental or hot option. We would have liked a longer breakfast hours. We did find it a bit cheeky that the restaurant/bar manager wanted to charge us £3.50 for a glass of ice to take back to our room.
Read More
Geoffrey
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

No probblems and our stay was great .but property needed some repair/maintenance.
Kathleen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

20 minute walk to downtown Lerwick. Staff were so very friendly and knowledgeable. Food was very good, breakfast outstanding. Shout out to Valerie in the dining room.
john
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Plus point,VERY convenient for the ferry.to/from Aberdeen Negative points. Reception level on third floor. Utilitarian layout. Very inconvenient. Elevator arrangement to certain floors1
Karen
icon-Leisure
Leisure
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent location for Aberdeen to Lerwick ferry. About a mile from city center. I walked a lot.
kenneth
icon-Business
Business
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Quick and easy check-in and out. Room was large and clean. TV was difficult to control but all that you need was in the room. Breakfast was served which was nice and not a buffet style. Bed was not comfortable and mattress needs to be replaced. Restaurant was fair and not too expensive as the town is a little walk from the hotel.
Read More
Charles
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Quick and easy check in and out (at unsociable hours. Friendly staff, and great food. All that I needed for a flying visit.
Geraldine
icon-Leisure
Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Receptionist went above and beyond when I developed a cold and generally feeling unwell. She was very approachable and kind. Couldn't find fault with any of the staff members.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Shetland Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 176 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shetland Hotel

Number of reviews per page
20
40
Top reviews
tracey
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Exceptional service, food options for Gluten-free were numerous and very tasty. Restaurant pricing was reasonable. Really enjoyed the service at this hotel. The staff are just lovely. The property is a little dated to look at, but is very clean and comfortable. Lots of gathering areas thoughout hotel and very good sized rooms. Would recommend and will return if possible.
Read More
David
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The food was good and there was plenty of choice. The staff particularly in the restaurant were excellent and always attentive which always adds to a stay. The location was good with plenty of parking My only slightly negative comment is that with the great view we had of the harbour would have been better had the windows externally been cleaned Would stay here again I
Read More
Susan
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff and was able to check in early which was a great bonus. Room was large and comfortable. Breakfast provided lots of choices.
Alan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Helpful, cheerful staff. Good food. Very relaxing.
William
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A Shetland local told us there are no great hotels on the island, and it's basically a small town so our hopes were not too hight. The outside of the hotel is rather dismal. In this case the book is better than the cover. Our room was spacious but not fancy. We enjoyed the view - looking right at the ferry building. It was fun watching the ferry leave each night. And we arrived by ferry, so the location was a huge plus. The breakfast buffet (free) was good. Both hot and cold options. Hot food is cooked to order. There wasn't any room service during our 4-night stay but the lobby had extra supplies laid out so we could grab toilet paper, coffee, towels, etc. at any time of day.
Read More
Richard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We decided to eat at other restaurants but for breakfast and for our other needs the property was fine and the staff very helpful. We enjoyed our stay.
Peter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Quiet hotel, even though across from ferry landing. Staff was friendly, especially in dining room. Easy walk to the Co-op for supplies
Sharmane
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is ideally located for those taking the NorthLink ferry to and from Shetland. If you are planning to stay for a few days like we did, it's worth noting that the hotel is about a 25-minute walk from the city centre and an 18-minute walk from the central bus transport hub in Lerwick. The staff were exceptionally friendly and provided great recommendations for local sightseeing. One aspect we would suggest improving is the issue of flies entering the room, as the windows lack screens. This did impact our overall experience at the hotel.
Read More
Sharon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It’s probably the ugliest building we’ve ever stayed in, but better inside. Our room was rather ‘tired’ - wallpaper peeling off, large crack in the basin, but was clean. Food was really good, and excellent breakfast.
ellen m
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was comfortable, quiet, clean, convenient to the bus. The food was good but one of the waiters did not get my order correct and did not clean off my table and ask me if I wanted dessert. It was a minor incident but irritating
carole
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The hotel was a bit tired but the staff made up for it - the food service was excellent
Sheila
icon-Business
Business
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff were all very friendly , but the hotel is rather dated & in need of a re vamp. The dining room is unwelcoming & is like being in a ferry . Line upon line of ghastly Formica topped tables . Very unappealing. Very expensive for quality of the hotel .
Tom
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We found the Shelton to be great for travelling by ferry. It’s a short walk to the city center. The included breakfast was a nice benefit with a continental or hot option. We would have liked a longer breakfast hours. We did find it a bit cheeky that the restaurant/bar manager wanted to charge us £3.50 for a glass of ice to take back to our room.
Read More
Geoffrey
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

No probblems and our stay was great .but property needed some repair/maintenance.
Kathleen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

20 minute walk to downtown Lerwick. Staff were so very friendly and knowledgeable. Food was very good, breakfast outstanding. Shout out to Valerie in the dining room.
john
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Plus point,VERY convenient for the ferry.to/from Aberdeen Negative points. Reception level on third floor. Utilitarian layout. Very inconvenient. Elevator arrangement to certain floors1
Karen
icon-Leisure
Leisure
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent location for Aberdeen to Lerwick ferry. About a mile from city center. I walked a lot.
kenneth
icon-Business
Business
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Quick and easy check-in and out. Room was large and clean. TV was difficult to control but all that you need was in the room. Breakfast was served which was nice and not a buffet style. Bed was not comfortable and mattress needs to be replaced. Restaurant was fair and not too expensive as the town is a little walk from the hotel.
Read More
Charles
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Quick and easy check in and out (at unsociable hours. Friendly staff, and great food. All that I needed for a flying visit.
Geraldine
icon-Leisure
Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Receptionist went above and beyond when I developed a cold and generally feeling unwell. She was very approachable and kind. Couldn't find fault with any of the staff members.
Number of reviews per page
20
40