What do past guests say about Hotel Neptune?

Hotel Neptune is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Neptune

Name: Hotel Neptune
Address: B.P. 742, Malicounda, Mbour, Thies, Senegal, B.P. 742, Thies, Senegal
Rating: 8.4

Hotels

8.4

/10

Very Good

36 reviews

What Guests Say About Their Stay

Daniel

10.0

/ 10

Excellent food quality, massively friendly staff, created a cozy and relaxed atmosphere, very clean, everything worked.

Thierry

10.0

/ 10

Très bon séjour dans un cadre luxuriant. La grande piscine est belle. En revanche le personnel est soit très sympa (accueil, nettoyage...) soit moyen (petit-dejeuner).

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Bilale

10.0

/ 10

It was wonderful i love Neptune hotel the room are very big and comfortable the service was excellent the pool is clean I’ll advisers visit Neptune

In the Area

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B.P. 742, Malicounda, Mbour, Thies, Senegal

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Hotel Neptune is a hotel is located at Malicounda. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Neptune

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What's around Hotel Neptune

B.P. 742, Malicounda, Mbour, Thies, Senegal

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Discover More About Hotel Neptune

General

Near Khelcom Museum

Location

When you stay at Hotel Neptune in Mbour, you'll be in the entertainment district, within a 5-minute drive of Khelcom Museum and Village Artisanal. This beach hotel is 1.9 mi (3 km) from Saly Golf Club and 4.9 mi (8 km) from Mbour Fishermen Village.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Khelcom Museum - 0.9 km / 0.5 mi
Village Artisanal - 1.8 km / 1.1 mi
Saly Golf Club - 3.3 km / 2 mi
Mbour Fishermen Village - 8 km / 4.9 mi
Somone Lagoon Reserve - 12.1 km / 7.5 mi
Plage De Warang - 12.3 km / 7.6 mi
Bandia Animal Reserve - 16.4 km / 10.2 mi
Basilica of Our Lady of Deliverance - 34.4 km / 21.4 mi
Popenguine Beach - 35.3 km / 22 mi
Joal Forest - 38 km / 23.6 mi
La Ferme des 4 chemins - 41.5 km / 25.8 mi

The nearest major airport is Blaise Diagne Intl. Airport (DSS) - 49.3 km / 30.7 mi

Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Rooms

Make yourself at home in one of the 60 air-conditioned rooms featuring minibars. Your room comes with a Tempur-Pedic bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

All facilities in Hotel Neptune

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Things to Do

Spa
Outdoor pool
Garden
Library
Barbecue
Pool sun loungers

Hotel Services

Laundry service
Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

General

Banquet
Fireplace in lobby
Parking
Terrace

Sports and Recreations

Game room
Volleyball
Fitness center

Transportation

Airport transfer
Area shuttle

Food and Drinks

Poolside bar
Snack bar

Public Facilities

Smoke-free area
Safety deposit box

Business Facilities

Business facilities
Conference rooms

Connectivity

Free WiFi

Accessibilty

Accessible parking

Nearby Facilities

Gift shop

Accommodation Policy & General Information in Hotel Neptune

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

12:00 - 23:00

Check-out:

Before 14:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Safety features at this property include a fire extinguisher

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 12:00 - 23:00 - to 14:00
Available rooms at Hotel Neptune	60
Another facilities in Hotel Neptune	Spa, Outdoor pool, Garden, Library, Barbecue

Frequently asked question in Hotel Neptune

What are available facilities at Hotel Neptune?

There are top facilites at Hotel Neptune such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Neptune?

The standard check-in time at Hotel Neptune is starting from 12:00 - 23:00 while the latest check-out time is at Before 14:00

What is the star rating of Hotel Neptune?

Hotel Neptune is a 3.0-star hotel.

How many rooms are available at Hotel Neptune?

Hotel Neptune has 60 rooms in total.

Does Hotel Neptune provide airport transfer?

Yes, Hotel Neptune provides airport transfer upon request. Please contact the hotel directly for more information.

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More Reviews from Other Guests in Hotel Neptune

Overall Ratings & Reviews Hotel Neptune

Other sources (36)

8.4

Very Good

From 36 reviews

Cleanliness

9.0

Room Comfort

8.4

Location

2.0

Service and Facilites

8.8

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Traveler Reviews Hotel Neptune

Number of reviews per page

Top reviews

Daniela

Leisure Family

8.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Beautiful place especially the pool. Great staff reception is very friendly and helpful

Daniel

Leisure with Partner

10.0

/10

Reviewed 171 week(s) ago

Expedia Group verified review

Excellent food quality, massively friendly staff, created a cozy and relaxed atmosphere, very clean, everything worked.

David

Business and Leisure

6.0

/10

Reviewed 247 week(s) ago

Expedia Group verified review

I like the apartment design of the room with one separate living area and one bedroom. The surrounding was nice and safe. I did not like the food and the fact that only few staff wore the face mask.

Verified traveler

Business and Leisure with Partner

2.0

/10

Reviewed 253 week(s) ago

Expedia Group verified review

This is not a 4 star hotel and will rate it as o stars . The room was smelly with very outdated furnishing . The bed was very old it actially fell on my feet as i tried to go to bed. Terrible experience

Verified traveler

8.0

/10

Reviewed 300 week(s) ago

Expedia Group verified review

It a good hotel. The rooms are very clean. the food service is good.

Bilale

with Partner

10.0

/10

Reviewed 403 week(s) ago

Hotels.com verified review

It was wonderful i love Neptune hotel the room are very big and comfortable the service was excellent the pool is clean I’ll advisers visit Neptune

Gustave

8.0

/10

Reviewed 515 week(s) ago

Expedia Group verified review

This was my second time in that hotel. Very good quality/price ratio. Not too crowded as other hotels in the area and very nice place to relax and rest. Not easy to find a parking lot however. The main drawback is the food, particularly the breakfast, which is not up to the standard, as compared to other hotels in the area. My personal suggestion would be to just book a room, and have all your meal outside, in nearby restaurants that are of good quality

sebastien

with Partner

6.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Arrive tard le soir et reparti tres tot, avant le petit dejeuner (pb d'avion annule). Tres regretable que sachant qu'on n'a pas pris le petit dejeuner qui etait inclus, le lobby n'est pas capable de me rendre la monaie sur 2000CFA (3 euro). apres 10min d'attente j'ai du partir et leur laisser ca... sachant qu'on leur laisse 2 dejeuners gratuits, et pas utilise toutes les facilites, je trouve ca vraiment pas commercial.

Mohamed

8.0

/10

Reviewed 72 week(s) ago

Hotels.com verified review

À part les problème de réservation au début tout été très bien.

Carlos

Leisure with Partner

10.0

/10

Reviewed 173 week(s) ago

Expedia Group verified review

Personal muy amable

Thierry

with Partner

10.0

/10

Reviewed 184 week(s) ago

Hotels.com verified review

Très bon séjour dans un cadre luxuriant. La grande piscine est belle. En revanche le personnel est soit très sympa (accueil, nettoyage...) soit moyen (petit-dejeuner).

Samuel

with Partner

8.0

/10

Reviewed 287 week(s) ago

Hotels.com verified review

Excellent rapport qualité prix. Chambre parfaitement décoré; personnel impliqué. Je recommande un séjour dans cet établissement

DANIEL

with Partner

10.0

/10

Reviewed 339 week(s) ago

Hotels.com verified review

Chambre ou plutôt suite vaste et tres bien installee Repas de qualité Piscine et jacouzi tres agreable Tres agreable sejour meme si la plage a disparue suite aux grande marée Sympphatique musicien au diner meme si parfous musique un peu forte

Robert

10.0

/10

Reviewed 402 week(s) ago

Hotels.com verified review

Week end relaxant entre deux semaines de travail à Dakar. Le personnel est aux petits soins et le cadre est agréable.

Damien

with Partner

8.0

/10

Reviewed 409 week(s) ago

Hotels.com verified review

Chambre spacieuse et calme avec climatisation, hotel 5 étoiles propre et sécurisé, piscine immense dans un jardin arboré, restaurant de bonne qualité, personnel aux petits soins, animations sportives en journée et concerts le soir. Possède sa plage privée mais très limitée en raison de la montée de la mer. Séjour très agréable, hôtel à recommander pour visiter la région. A 35 minutes de l'aéroport de Dakar.

10.0

/10

Reviewed 434 week(s) ago

Expedia Group verified review

Sehr ruhig und schon - toller Gartenanlage und Farben.

TEMPLE

with Partner

6.0

/10

Reviewed 436 week(s) ago

Hotels.com verified review

C'est un hôtel plutôt 3* (NF) mais pas du tout 5* comme affiché Pour les points positifs: hôtel calme et agréable, personnel souriant et serviable, jardin arboré et fleuri, grande chambre bien équipée (dressing, grand lit, frigo), repas servis à table et bons, bouteille d'eau offerte pour le 1/2 pension, bonne réception wifi, clientèle calme et souvent habituée (beaucoup de retraités en janvier), animation musicale le soir, plage petite mais sécurisée et agréable avec transats, belle et grande piscine mais pas assez de transats (j'ai passé ma première journée sur une chaise). Pour les points négatifs: confort de la chambre et mobilier désuet, pas de bouilloire ou nécessaire à thé - infusion, très petite TV (qui ne marchait pas, et malgré le service technique nous n'avions obtenue que 3 chaînes claires), centre de fitness inexistant (salle de 10 m2 avec matériel archaïque et cassé - nous sommes sportifs et nous avons passé 1 semaine sans en faire ce qui est rédhibitoire pour nous, d'autant que le directeur malgré nos réclamations ne s'est jamais manifesté en 1 semaine), petit déjeuner buffet basique...pain de mie congelé, pas de bananes, pas de jus de fruits frais pressés, rue sombre le soir et isolée, pas d'animations, attention aux nombreux rabatteurs et taxis à la sortie de l'hôtel qui vont vous vendre des excursions à des prix indécents...

Verified traveler

8.0

/10

Reviewed 443 week(s) ago

Expedia Group verified review

Hotel muy limpio y tranquilo. Mobiliario tradicional sin grandes lujos, pero perfecto para un fin de semana de relax.

jipé

6.0

/10

Reviewed 448 week(s) ago

Expedia Group verified review

Vous êtes à la bonne adresse à la réception pour toute information concernant votre séjour! Petit déjeuner simple (pourrait être + élaboré) et correct avec un personnel TRÈS SYMPA, toujours souriant et prêt à vous servir! Cadre très agréable, chambres bungalow, belle piscine...pour le côté positif! Côté négatif, frigo dans la chambre avec 1 bout d’eau jamais renouvelée, prix élevés des boissons, accès à la plage hors de l’hôtel même si cela reste proche qd même, piscine pas assez nettoyée...!

eric

with Partner

10.0

/10

Reviewed 492 week(s) ago

Hotels.com verified review

Un séjour très agréable dans cet hotel presque parfait. Les chambres sont très grandes et très bien équipées. Une note toute particulière pour le personnel toujours au petit soin et toujours très agréable. Tout serait parfait si les équipements sportifs étaient au niveau de l'hotel. Malheureusement ce n'est pas le cas, la salle de fitness avec ses équipements horriblement vieux, le terrain de volley sans ballon ou encore la table de ping pong avec des raquettes sans revetements, ne sont pas dignes de l'hotel. Heureusement, la qualité de l'animateur sportif (Bernard), fait un peu oublier le manque de sérieux de la direction sur ce sujet (que nous avons informé) Nous recommandons quand même cet établissement où nous avons séjourné une semaine.

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