New Brookfields Hotel

Hotels
8.8
/10
Very Good
112 reviews

What Guests Say About Their Stay

mohamed

10.0
/ 10
Most cleaned hotel in the city, located closer to every business center with lots of options to choose from during leisure time.

Janet

10.0
/ 10
This hotel is excellent, with great service and a friendly environment. I hope to visit again in the future.

mohamed

10.0
/ 10
Amazing location with easy access to many different locations to do business transactions
In the Area
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Jomo Kenyatta, New Englandville, Western Urban, Western, Sierra Leone

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
New Brookfields Hotel is located in area / city Western Urban. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around New Brookfields Hotel

Jomo Kenyatta, New Englandville, Western Urban, Western, Sierra Leone
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Discover More About New Brookfields Hotel

Location


New Brookfields Hotel is located in area / city Western Urban.

About New Brookfields Hotel

From business event to corporate gathering, New Brookfields Hotel provides complete services and facilities that you and your colleagues need.

Are you a shopaholic? Staying at New Brookfields Hotel will surely spoil you for numerous shopping centers nearby.

Have fun with various entertaining facilities for you and the whole family at New Brookfields Hotel, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

New Brookfields Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at New Brookfields Hotel.

All facilities in New Brookfields Hotel

Bar, Cafe and Lounge New Brookfields Hotel
Bar, Cafe and Lounge
Swimming Pool New Brookfields Hotel
Swimming Pool
Common Space New Brookfields Hotel
Common Space
Lobby New Brookfields Hotel
Lobby
Exterior New Brookfields Hotel
Exterior

Things to Do

  • TV lounge
  • Outdoor pool
  • Picnic area
  • Garden
  • Barbecue
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Conference rooms
  • Computer station

Transportation

  • Limited parking
  • Area shuttle with surcharge

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Poolside bar

Shuttle Service

  • Ferry terminal shuttle (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in New Brookfields Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at New Brookfields Hotel
32
Number of floors in New Brookfields Hotel
2
Another facilities in New Brookfields Hotel
TV lounge, Outdoor pool, Picnic area, Garden, Barbecue

Frequently asked question in New Brookfields Hotel

What are available facilities at New Brookfields Hotel?
There are top facilites at New Brookfields Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at New Brookfields Hotel?
The standard check-in time at New Brookfields Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of New Brookfields Hotel?
New Brookfields Hotel is a 4.0-star hotel.
How many floors does New Brookfields Hotel have?
New Brookfields Hotel has 2 floors.
How many rooms are available at New Brookfields Hotel?
New Brookfields Hotel has 32 rooms in total.
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More Reviews from Other Guests in New Brookfields Hotel

8.8
Very Good
From 112 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews New Brookfields Hotel

Number of reviews per page
20
40
Top reviews
mohamed
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great experience
mohamed
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Most cleaned hotel in the city, located closer to every business center with lots of options to choose from during leisure time.
Janet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This hotel is excellent, with great service and a friendly environment. I hope to visit again in the future.
David
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

yes
Jerry
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Supper number Hotel and great services!!
Amanda
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This hotel is exceptionally clean, and the reception and dining hall teams are genuinely friendly, professional and attentive. The location is very central, and the rooms and facilities match the photos provided — which is always refreshing. However, there are a few areas that need improvement, especially considering that the hotel attracts mainly business travellers. The most concerning issue is that the Wi-Fi has no password at all. For a property catering to professionals with proprietary information on their laptops, this is a significant and unexpected security lapse. Even guests coming in just for lunch are able to access the network, which is an elementary mistake for an international-standard hotel. Housekeeping also needs better coordination. The staff are kind and hardworking, but they often enter immediately after knocking and may return up to three times a day with towels or supplies, when once a day would be more than sufficient. A bit more structure and respect for guest privacy would make a noticeable difference. The restaurant has a fantastic menu with great variety; however, a lot lack depth — no soul, no spices — and a few meals arrived with key ingredients replaced, as if the kitchen simply substituted items not available without adjusting the menu.The water served at the breakfast buffet from the dispenser should be reviewed, as it appears to be general tap water. Management needs to ensure that only genuinley bottled water is provided in rooms
Read More
Mohamed
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The staff were excellence and attentive
Mohamed
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The rol
Johanna Kristiina
icon-Business
Business
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean. Friendly staff. Good breakfadt buffet.
Mohamed
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Room and staff
Johanna Kristiina
icon-Business
Business
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The room was very clean and the staff are very polite and friendly.
mohamed
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Amazing location with easy access to many different locations to do business transactions
Mohamed
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Amazing place with a grade a standard of excellence. I’ll recommend this place for people who wants to visit Sierra Leone. Easy access to the beach city area (CBD).
Alton
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Amenities were great
Patrick
icon-Business
Business
4.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Cockroaches in the kitchen, Rat running in the hallway Washing machine not working properly, had to pay to get my clothes washed. Television didn't work properly until i left the hotel. Had to clean the microwave and fridge myself. Nice and supportive staff People from outside could see/look right into my living room which made me feel unsafe so I had to report and they covered the access point. I'd go there again if the service is improved upon but i need a refund for my inconvenience and discomfort. The restaurant staff weren't good.
Read More
Sam
icon-
6.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

I’ve been in that hotel about 3 times now. Tho was my fourth. This tube I was surprised with service and attention to service. Waited to place a request for service. Called about 4 or five times. No answer. I called the reception and was told they will tell them. Waited for about 35 minutes. I had to leave my room and walk there my self. I’ll go here again next time but I won’t buy food or call then for any thing again
Read More
Linda
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The Staffs at the front desk, restaurant and pool bar are wonderful, the pay attention to detail. And they care for your every need.
Aminata
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Everything
Abu Bakarr
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Friendly staff
Maseray
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Everything
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 New Brookfields Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 112 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews New Brookfields Hotel

Number of reviews per page
20
40
Top reviews
mohamed
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great experience
mohamed
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Most cleaned hotel in the city, located closer to every business center with lots of options to choose from during leisure time.
Janet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This hotel is excellent, with great service and a friendly environment. I hope to visit again in the future.
David
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

yes
Jerry
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Supper number Hotel and great services!!
Amanda
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This hotel is exceptionally clean, and the reception and dining hall teams are genuinely friendly, professional and attentive. The location is very central, and the rooms and facilities match the photos provided — which is always refreshing. However, there are a few areas that need improvement, especially considering that the hotel attracts mainly business travellers. The most concerning issue is that the Wi-Fi has no password at all. For a property catering to professionals with proprietary information on their laptops, this is a significant and unexpected security lapse. Even guests coming in just for lunch are able to access the network, which is an elementary mistake for an international-standard hotel. Housekeeping also needs better coordination. The staff are kind and hardworking, but they often enter immediately after knocking and may return up to three times a day with towels or supplies, when once a day would be more than sufficient. A bit more structure and respect for guest privacy would make a noticeable difference. The restaurant has a fantastic menu with great variety; however, a lot lack depth — no soul, no spices — and a few meals arrived with key ingredients replaced, as if the kitchen simply substituted items not available without adjusting the menu.The water served at the breakfast buffet from the dispenser should be reviewed, as it appears to be general tap water. Management needs to ensure that only genuinley bottled water is provided in rooms
Read More
Mohamed
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The staff were excellence and attentive
Mohamed
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The rol
Johanna Kristiina
icon-Business
Business
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean. Friendly staff. Good breakfadt buffet.
Mohamed
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Room and staff
Johanna Kristiina
icon-Business
Business
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The room was very clean and the staff are very polite and friendly.
mohamed
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Amazing location with easy access to many different locations to do business transactions
Mohamed
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Amazing place with a grade a standard of excellence. I’ll recommend this place for people who wants to visit Sierra Leone. Easy access to the beach city area (CBD).
Alton
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Amenities were great
Patrick
icon-Business
Business
4.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Cockroaches in the kitchen, Rat running in the hallway Washing machine not working properly, had to pay to get my clothes washed. Television didn't work properly until i left the hotel. Had to clean the microwave and fridge myself. Nice and supportive staff People from outside could see/look right into my living room which made me feel unsafe so I had to report and they covered the access point. I'd go there again if the service is improved upon but i need a refund for my inconvenience and discomfort. The restaurant staff weren't good.
Read More
Sam
icon-
6.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

I’ve been in that hotel about 3 times now. Tho was my fourth. This tube I was surprised with service and attention to service. Waited to place a request for service. Called about 4 or five times. No answer. I called the reception and was told they will tell them. Waited for about 35 minutes. I had to leave my room and walk there my self. I’ll go here again next time but I won’t buy food or call then for any thing again
Read More
Linda
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The Staffs at the front desk, restaurant and pool bar are wonderful, the pay attention to detail. And they care for your every need.
Aminata
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Everything
Abu Bakarr
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Friendly staff
Maseray
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Everything
Number of reviews per page
20
40