Heritage Collection on Seah - Mobile App Check-In

Customer service is top-notch, really helpful from start to end of stay. Very grateful to both Divina and Rome!

Great service and warm welcome from Divina, Trisha and Kisha! We enjoyed the experience a lot.

I recommend staying at this hotel when you’re in Singapore. Jean, Divina, and Maica are also very helpful and kind. The room is also clean and spacious for 2 people. Will definitely come back here.

The staffs are very nice. Belle, Maica, and Divina are so informative, really enjoy staying in this hotel

I recently had the pleasure of staying at this hotel for the second time, and I was blown away by the exceptional service! The host, Divina, was an absolute gem—super nice, helpful, and responded quickly to all my queries. She handled every issue with such calmness and gentleness that I felt completely at ease. The room was cozy and spotless, and the neighborhood was fantastic. If you're looking for a comfortable and hassle-free stay, I highly recommend this hotel 🫶

The staffs are very helpful, friendly, and fast response. The room is clean and got everything we need. What a great stay!

Nice and comfortable hotel, adequate facilities, and a strategic location make it easy to go anywhere. All the staff members are doing well (Mae, Divina & Stella).

Clean room, good location. Super friendly and helpful staff, especially Divina and Stella. So happy 🫰🏻

I had a wonderful stay at this hotel. Check-in process was very smooth. The staff were incredibly friendly and professional, especially for Joelle, Divina, and Yani, making me feel welcome from the moment I arrived. The room was clean, spacious, and well-equipped with everything I needed. Highly recommended for anyone looking for quality and comfort. I’d definitely come back!

Very comfortable and easy to access environment everywhere. The best

I had a wonderful first stay at the Heritage in Seah Shannen. Ryan and Mae were exceptionally helpful even before the check-in date to guide us in how to check in with our mobile key. Throughout our stay, they would continue to be helpful and present in answering questions and making sure everything was okay.

It's a self check in hotel and easy to understand because they will send you the guide. The location is strategic. We can request an iron. The toilet has a bidet. We can do laundry. There is a microwave and refrigerator in the room. I was welcomed by Divina when I first arrived and was explained clearly. It was an amazing experience to stay here.

Really great experience staying here. Definitely will back here. The shower, water, bed is completely clean. There is laundry and services are ⭐⭐⭐⭐⭐

I chose Heritage Collection on Seah as our place of stay for 5 days holiday in Singapore. Turns out, we made the great choice after all. From D-1, they notified me to do the check-in via their app, and it was a very easy thing to do! Divina, Shannen, Mae, and Ryan are always ready to help and accommodate our needs through WhatsApp. For example, during check-in, the app couldn't work to unlock our room. Then, Divina quickly got the room cards to me to ease the process. The room is not spacious, but enough for me and my sister. The place is very strategic, only 8 minutes walking from the nearest MRT station. Overall, it was a delightful experience to stay at Heritage!

Staff are friendly, thank you and success for Divina Shannen Mae Ryan 🥰, they are very helpful even though this is a digital hotel, always on standby on WhatsApp chat. The room is clean, the toilet has a bidet, towel soap shampoo is available, the kitchen equipment is complete, the water can be drunk straight away; if you are in doubt, just boil it first. There is a laundry room complete with dryer, the location is near the Cityhall MRT and Bugis MRT, just walk to Bugis Junction / Street. Suggestions: cable TV is available, soft mattresses, rooms for families. Overall, comfortable stay at this hotel, sorry I didn't have time to take photos of the room, but it's recommended!

It was a pleasure to stay in this apartment. Clean, cold air conditioning, hot water works well, quite complete equipment, feels like home. Especially the service of the staff (Shannen, Divina, Mae and Ryan) are very friendly and helpful. They are always ready to help us and are open to any questions we need. We will stay at Heritage again someday.

The team in Heritage on Seah was very helpful and responsive when I couldn't find my confirmation email. Thanks to app for providing me with WhatsApp contact to the team also. Within minutes, they replied to me with instructions and organized a WhatsApp group for coordination. My digital key didn't work, but we end up using my husband's phone. Thank you Mae, Ryan, Shannen, and Divina! The place itself is very clean and nicely organized with ample of space although compact. Love the neighborhood so much—close to MRT, Raffles Hotel, Gallery, Shopping Centers, Chijmes, and many great places for eating and hang-out. Recommended, but make sure your gadgets are well organized for digital stuff!

Strategic location close to 2 MRT stations: 1. City Hall; 2. Bugis. Bus stops are also on the right and left sides of the highway from the hotel. It is also close to 2 malls: Raffles City and Suntec City. So if you need anything, it's easy. There are also many convenience stores near the hotel. This hotel already uses a digital system from check-in to check-out but there are still employees on standby during working hours. Before leaving, I had communicated via email to confirm several things. But I was constrained by the 200sgd deposit payment because my card said 'does not support this type of purchase'. They were less than helpful regarding that so I tried all the digital debits I had. During my stay, their team created a WhatsApp group for coordination. The room I stayed in was a loft. Very narrow but sufficient. Luckily I also had a little luggage. For Muslims, the prayer area is very tight. Also be careful when on the upper floors because the ceiling is low, especially the one right above the head of the bed. I got hit. This accommodation does not provide room service for make up the room every day. I stayed for 4 nights and cooked every day, so the floor got dirty after a while. But the facilities in the room are complete. There is a refrigerator, hair dryer, ironing board and iron, multicooker, cooking utensils, cutlery, detergent, dish soap, dishwashing sponge, etc. They can even provide pens and paper when I ask. Outside there is also a washing machine and dryer. Shout out to divina, shannen, and the rest of the team for being very helpful throughout my stay!

The staff are absolutely great *Mae, Divina, Shannen and Ryan*… They are really helpful and super friendly.

Really awesome experience from check in to check out, all so simple and easy. Also fast response from Hospitality team (Speciall Thanks to Divina, Ryan, Shannen and Mae) so helpful ❤️