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Emerald Resort & Casino
Hotels
8.0
/10
Very Good
197 reviews
What Guests Say About Their Stay
lehlohonolo
10.0
/ 10
Great looking hotel room. Breakfast was great. Only issue was we got twin beds and I booked a queen bed
Elzabe
10.0
/ 10
Value for money, spacious, neat and clean. Always enjoy the stay as it is situated close to all you need.
Avril
10.0
/ 10
Everything was lovely, we had lovely time, the children loved the Aqua Dome, however I feel that entry fee for residents should be exempt and not pay for the Aqua Dome, the animal farm was very nice. The Place overall is very nice. The receptionist Fifi was very very helpful. All the staff are respectful and very helpful, the come and clean everyday, which is a nice break for us when on holiday
In the Area
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777 Frikkie Meyer Boulevard, Emfuleni, Sedibeng District Municipality, Gauteng, South Africa, 1911
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Read More
Available Room Types in Emerald Resort & Casino
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What's around Emerald Resort & Casino
777 Frikkie Meyer Boulevard, Emfuleni, Sedibeng District Municipality, Gauteng, South Africa, 1911
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Discover More About Emerald Resort & Casino
Location
Emerald Resort & Casino is located in area / city Emfuleni.
About Emerald Resort & Casino
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Emerald Resort & Casino exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Emerald Resort & Casino.
All facilities in Emerald Resort & Casino
Others
Things to Do
- Water park access (surcharge)
- Beach umbrella
- Outdoor pool
- Casino
- Spa
- Garden
- Sauna
- Steam room
- Waterslide
- Pool sun loungers
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Welcoming drinks
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
General
- Fireplace in lobby
- Banquet
- Parking
- Terrace
Business Facilities
- Meeting facilities
- Conference center
- Business center
- Conference rooms
Transportation
- Bus/truck parking
- Casino shuttle
- Shopping center shuttle (surcharge)
Food and Drinks
- Bar
- Breakfast
Nearby Facilities
- Souvenir shop
- ATM/Banking
Sports and Recreations
- Game room
- Billiard
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Emerald Resort & Casino
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately ZAR 200 for adults and ZAR 120 for children
- Towels fee: ZAR 0 per person, per night (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: ZAR 500.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
The following facilities are closed seasonally each year. They will be closed from July 25 to August 5:
- Water park
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 21:30
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking |
Check-In / Check-Out Time | From 14:00 - 21:30 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Emerald Resort & Casino | 78 |
Number of floors in Emerald Resort & Casino | 2 |
Another facilities in Emerald Resort & Casino | Water park access (surcharge), Beach umbrella, Outdoor pool, Casino, Spa |
Frequently asked question in Emerald Resort & Casino
What are available facilities at Emerald Resort & Casino?
There are top facilites at Emerald Resort & Casino such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Emerald Resort & Casino?
The standard check-in time at Emerald Resort & Casino is starting from 14:00 - 21:30 while the latest check-out time is at Before 10:00
Does Emerald Resort & Casino provide breakfast?
Yes, Emerald Resort & Casino provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Emerald Resort & Casino?
Emerald Resort & Casino is a 4.0-star hotel.
How many floors does Emerald Resort & Casino have?
Emerald Resort & Casino has 2 floors.
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More Reviews from Other Guests in Emerald Resort & Casino
Overall Ratings & Reviews Emerald Resort & Casino
Other sources (197)
8.0
Very Good
From 197 reviews
Cleanliness
8.0
Room Comfort
8.0
Location
8.0
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Emerald Resort & Casino
Number of reviews per page
20
40
Top reviews
Rudo Thrish
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
It was fine and the lady by the reception who is well curved ,dark in complexion she is to keep ,lovely person and the guy who helped us with moving from another house after we noticed few things needed to be sorted and we got anofher in few minutes
Thanks to the team
Jackie
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
.
Linda
Leisure
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Your front desk staff is badly trained and dont have a clue what is going on in the hotel booking system. This includes your front desk manager as even she did not know which rooms are available and which is not. the excuse was. We dont know which rooms are cancelled and which are not. That tells me they dont have access or they dont care or they dont want to do the effort. So I was told the hotel is fully booked. Then when I showed them on line it is not and that I can book a room, then all of a sudden there was a room available
Read More
Paul
8.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Good value. Good size rooms, clean and fresh bedding. Good breakfast but dinner service very slow. Lots of activities nearby, nice pool and spa service.
Sibonakaliso
2.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
The money is expensive for sleeping only.....if they were breakfast and other entertainment then would've understand
lehlohonolo
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Great looking hotel room. Breakfast was great. Only issue was we got twin beds and I booked a queen bed
Elzabe
Business
10.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Value for money, spacious, neat and clean. Always enjoy the stay as it is situated close to all you need.
Avril
Leisure with Children
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Everything was lovely, we had lovely time, the children loved the Aqua Dome, however I feel that entry fee for residents should be exempt and not pay for the Aqua Dome, the animal farm was very nice. The Place overall is very nice. The receptionist Fifi was very very helpful. All the staff are respectful and very helpful, the come and clean everyday, which is a nice break for us when on holiday
Read More
Fabricio
Friends and Family
8.0
/10
Reviewed 85 week(s) ago
Hotels.com verified review
Fantastic stay. Highly recommended, especially for the price. Only thing is the shower is one of these where you can't close it all the way, so the bathroom floor tends to get wet, and the taps are a bit finicky. The shower head is also not great. But other than the shower, really nice, neat, comfortable little chalet, with air con, tv, braai, full kitchen ,wi-fi, and enough to do to keep the family busy for a good 3 nights.
Read More
Keeran
Friends and Family
10.0
/10
Reviewed 87 week(s) ago
Hotels.com verified review
Amazing stay. Great facilities. Super friendly and efficient staff.
Thrishen
8.0
/10
Reviewed 90 week(s) ago
Hotels.com verified review
I would say the hotel is satisfactory and in definite need of an upgrade.
The bedding and bed were awesome but the walls, decor, furniture all need updating. The aircon is loud and noisy and the hotel should perhaps in solar etc. as the aircon does not work when there is load shedding. A lot of the TV channels did not have sound, and the shower door did not close.
I think for the price you pay, you can expect more.
Thanks
Read More
Frank
Friends and Family
10.0
/10
Reviewed 90 week(s) ago
Hotels.com verified review
The staff were really Helpful especially Kele who assisted me in switching rooms.
It’s rare to have get service of such a high standard these days. Staff are highly professional and very friendly ensuring a pleasant experience all round.
10/10
I would definitely recommend staying at emerald hotel
Portia
8.0
/10
Reviewed 92 week(s) ago
Hotels.com verified review
It was an amazing experience.
ALEXIA
Business
10.0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
What a wonderful experience! Would highly recommend.
Staff at the Hotel were amazingly friendly and professional.
From Reception to room service to breakfast staff just outstanding!!
The Auqua Dome was VERY disappointing. The staff open when they want to. Literally an hour after the board signs says and online times. The only slide is not always open as the life guard wants to chat to his friends so closes and opens at random. If you ask him to use the slide he will tell you in 20 minutes.
Read More
Pumza
Friends and Family
10.0
/10
Reviewed 96 week(s) ago
Hotels.com verified review
It was the best my kids loved everything
Major
Business
6.0
/10
Reviewed 103 week(s) ago
Hotels.com verified review
I understand that those are old designed chalets, but they need to be kept in good condition. The interior infrastructure seem to be dilapidated and not taken care of. The sheets are clean but not up to the standard I had expected for such a place.
Be that as it may, I enjoyed my stay and it allowed me to reconnect with the nature.
Read More
Raeesa
Friends and Family
6.0
/10
Reviewed 109 week(s) ago
Hotels.com verified review
The accommodation should atleast cater for a place to hang wet washing since the Aquadome is one of the main features
Also just basic items in the unit, there is no broom or mop so after housekeeping cleans if the place gets dirty, you dont have anything to clean up with. Water from shower comes out right till the kitchen floor and nothing available to mop it
Read More
Verified traveler
4.0
/10
Reviewed 113 week(s) ago
Hotels.com verified review
The Chalet was in a poor state.
The lounge furniture was dirty, kitchen cabinets broken, curtains were torn on the rails.
Overall state was that of a building that the owner was neglected.
Cant believe they expect someone to pay and stay in a Chalet!!
mark jansen van vuren
Business
6.0
/10
Reviewed 117 week(s) ago
Hotels.com verified review
The room was clean, but its been used to the extent that it need renovation
Adrineth
Friends and Family
10.0
/10
Reviewed 138 week(s) ago
Hotels.com verified review
Everything is beautiful. I liked the welcoming and how they called to check if everything is fine
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Emerald Resort & Casino
Other sources (197)
8.0
Very Good
From 197 reviews
Cleanliness
8.0
Room Comfort
8.0
Location
8.0
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Emerald Resort & Casino
Number of reviews per page
20
40
Top reviews
Rudo Thrish
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
It was fine and the lady by the reception who is well curved ,dark in complexion she is to keep ,lovely person and the guy who helped us with moving from another house after we noticed few things needed to be sorted and we got anofher in few minutes
Thanks to the team
Jackie
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
.
Linda
Leisure
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Your front desk staff is badly trained and dont have a clue what is going on in the hotel booking system. This includes your front desk manager as even she did not know which rooms are available and which is not. the excuse was. We dont know which rooms are cancelled and which are not. That tells me they dont have access or they dont care or they dont want to do the effort. So I was told the hotel is fully booked. Then when I showed them on line it is not and that I can book a room, then all of a sudden there was a room available
Read More
Paul
8.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Good value. Good size rooms, clean and fresh bedding. Good breakfast but dinner service very slow. Lots of activities nearby, nice pool and spa service.
Sibonakaliso
2.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
The money is expensive for sleeping only.....if they were breakfast and other entertainment then would've understand
lehlohonolo
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Great looking hotel room. Breakfast was great. Only issue was we got twin beds and I booked a queen bed
Elzabe
Business
10.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Value for money, spacious, neat and clean. Always enjoy the stay as it is situated close to all you need.
Avril
Leisure with Children
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Everything was lovely, we had lovely time, the children loved the Aqua Dome, however I feel that entry fee for residents should be exempt and not pay for the Aqua Dome, the animal farm was very nice. The Place overall is very nice. The receptionist Fifi was very very helpful. All the staff are respectful and very helpful, the come and clean everyday, which is a nice break for us when on holiday
Read More
Fabricio
Friends and Family
8.0
/10
Reviewed 85 week(s) ago
Hotels.com verified review
Fantastic stay. Highly recommended, especially for the price. Only thing is the shower is one of these where you can't close it all the way, so the bathroom floor tends to get wet, and the taps are a bit finicky. The shower head is also not great. But other than the shower, really nice, neat, comfortable little chalet, with air con, tv, braai, full kitchen ,wi-fi, and enough to do to keep the family busy for a good 3 nights.
Read More
Keeran
Friends and Family
10.0
/10
Reviewed 87 week(s) ago
Hotels.com verified review
Amazing stay. Great facilities. Super friendly and efficient staff.
Thrishen
8.0
/10
Reviewed 90 week(s) ago
Hotels.com verified review
I would say the hotel is satisfactory and in definite need of an upgrade.
The bedding and bed were awesome but the walls, decor, furniture all need updating. The aircon is loud and noisy and the hotel should perhaps in solar etc. as the aircon does not work when there is load shedding. A lot of the TV channels did not have sound, and the shower door did not close.
I think for the price you pay, you can expect more.
Thanks
Read More
Frank
Friends and Family
10.0
/10
Reviewed 90 week(s) ago
Hotels.com verified review
The staff were really Helpful especially Kele who assisted me in switching rooms.
It’s rare to have get service of such a high standard these days. Staff are highly professional and very friendly ensuring a pleasant experience all round.
10/10
I would definitely recommend staying at emerald hotel
Portia
8.0
/10
Reviewed 92 week(s) ago
Hotels.com verified review
It was an amazing experience.
ALEXIA
Business
10.0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
What a wonderful experience! Would highly recommend.
Staff at the Hotel were amazingly friendly and professional.
From Reception to room service to breakfast staff just outstanding!!
The Auqua Dome was VERY disappointing. The staff open when they want to. Literally an hour after the board signs says and online times. The only slide is not always open as the life guard wants to chat to his friends so closes and opens at random. If you ask him to use the slide he will tell you in 20 minutes.
Read More
Pumza
Friends and Family
10.0
/10
Reviewed 96 week(s) ago
Hotels.com verified review
It was the best my kids loved everything
Major
Business
6.0
/10
Reviewed 103 week(s) ago
Hotels.com verified review
I understand that those are old designed chalets, but they need to be kept in good condition. The interior infrastructure seem to be dilapidated and not taken care of. The sheets are clean but not up to the standard I had expected for such a place.
Be that as it may, I enjoyed my stay and it allowed me to reconnect with the nature.
Read More
Raeesa
Friends and Family
6.0
/10
Reviewed 109 week(s) ago
Hotels.com verified review
The accommodation should atleast cater for a place to hang wet washing since the Aquadome is one of the main features
Also just basic items in the unit, there is no broom or mop so after housekeeping cleans if the place gets dirty, you dont have anything to clean up with. Water from shower comes out right till the kitchen floor and nothing available to mop it
Read More
Verified traveler
4.0
/10
Reviewed 113 week(s) ago
Hotels.com verified review
The Chalet was in a poor state.
The lounge furniture was dirty, kitchen cabinets broken, curtains were torn on the rails.
Overall state was that of a building that the owner was neglected.
Cant believe they expect someone to pay and stay in a Chalet!!
mark jansen van vuren
Business
6.0
/10
Reviewed 117 week(s) ago
Hotels.com verified review
The room was clean, but its been used to the extent that it need renovation
Adrineth
Friends and Family
10.0
/10
Reviewed 138 week(s) ago
Hotels.com verified review
Everything is beautiful. I liked the welcoming and how they called to check if everything is fine
Number of reviews per page
20
40