Lotte Hotel Busan

Hotels
9.1
/10
Exceptional
2,303 reviews

What Guests Say About Their Stay

Ellamae

10.0
/ 10
My time at the Lotte Hotel Busan was outstanding. They were able to provide great service all around. They were very accommodating and helpful when our air conditioning in our room was not working. Definitely will be back!

Garrett

10.0
/ 10
The view was amazing, the workspace was great. The over room was luxurious, spacious, great in room amenities, Nespresso, nice teas, great bed, sheets & pilows. Beautiful bathroom. The property is excellent. Highly recommend staying here. Also great location easy to get around all of Busan, 2 major train lines connected to the hotel.

Soyoung

10.0
/ 10
The service at this hotel is exceptional — easily the best I’ve experienced. I had a migraine and asked about early check-in. They let me know the room would be ready by 2pm, and while I was waiting in the lobby, a staff member came to find me before 2pm to let me know I could check in, which I really appreciated. There is also a staff member in the lobby who greets guests and helped bring my luggage to the room while explaining the in-room services. I used the luggage storage service twice, and every staff member I encountered was consistently attentive and professional. Cleanliness was top notch. Everything in the room was well organized, including the information sheets. While the hotel itself isn’t particularly modern, it is very well maintained. You can tell they take pride in upkeep — even the public washrooms in the lobby were spotless. Overall, the level of care and service here really stands out.
In the Area
See Map
772 Gaya-daero, Busanjin District, Busan, Busanjin, Busan, South Korea, 47285

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
LOTTE HOTEL BUSAN is a hotel is located at Busanjin-gu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Lotte Hotel Busan

772 Gaya-daero, Busanjin District, Busan, Busanjin, Busan, South Korea, 47285
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Lobby Lotte Hotel Busan
Bedroom 2 Lotte Hotel Busan

Discover More About Lotte Hotel Busan

Location


LOTTE HOTEL BUSAN is a hotel is located at Busanjin-gu.

About LOTTE HOTEL BUSAN

From business event to corporate gathering, LOTTE HOTEL BUSAN provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at LOTTE HOTEL BUSAN, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at LOTTE HOTEL BUSAN is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

LOTTE HOTEL BUSAN is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at LOTTE HOTEL BUSAN will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, LOTTE HOTEL BUSAN is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from LOTTE HOTEL BUSAN exclusively for you.

LOTTE HOTEL BUSAN is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at LOTTE HOTEL BUSAN.

All facilities in Lotte Hotel Busan

Swimming Pool Lotte Hotel Busan
Swimming Pool
Fitness Center Lotte Hotel Busan
Fitness Center
Lobby Lotte Hotel Busan
Lobby
Bedroom Lotte Hotel Busan
Bedroom
Others Lotte Hotel Busan
Others

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Brunch
  • Cafe
  • Dining area
  • Poolside bar
  • Set menu dinner

Things to Do

  • Casino
  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Pool cabanas
  • Pool sun loungers
  • Sauna
  • Steam room

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • Multilingual staff
  • Wedding service

General

  • AC
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Accessibilty

  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • In-room accessibility

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Fitness center
  • Golf practice

Transportation

  • Valet parking (surcharge)

Accommodation Policy & General Information in Lotte Hotel Busan

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

실내수영장 공사(indoor pool underconstruction closed temporarily from 1-4-2026 to 30-6-2026.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lotte Hotel Busan
650
Number of floors in Lotte Hotel Busan
43
Another facilities in Lotte Hotel Busan
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Lotte Hotel Busan

What are available facilities at Lotte Hotel Busan?
There are top facilites at Lotte Hotel Busan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Lotte Hotel Busan?
The standard check-in time at Lotte Hotel Busan is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Lotte Hotel Busan provide breakfast?
Yes, Lotte Hotel Busan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lotte Hotel Busan?
Lotte Hotel Busan is a 5.0-star hotel.
How many floors does Lotte Hotel Busan have?
Lotte Hotel Busan has 43 floors.
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More Reviews from Other Guests in Lotte Hotel Busan

Overall Ratings & Reviews Lotte Hotel Busan

Traveloka (18)
Other sources (2,285)
9.2
Exceptional
From 2,285 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lotte Hotel Busan

Number of reviews per page
20
40
Top reviews
Ellamae
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My time at the Lotte Hotel Busan was outstanding. They were able to provide great service all around. They were very accommodating and helpful when our air conditioning in our room was not working. Definitely will be back!
Nancy
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Lotte brand is generally reliable, and this Lotte Hotel location was no exception. For any reviews of it being an older hotel, the staff keeps the rooms very clean and comfortable. I had the best sleep here out of five months of travel because of the bed and the quiet. The hotel amenities and dining are geared more toward business travelers or if you’re mostly interested in shopping and drinking. You’re going to have to take a taxi to go anywhere interesting. The staff didn’t seem like they get many international tourists, but they were all very polite. Also, not many casual dining options. No restaurants open during check-in time. You can get room service, which was actually very good, but restaurant dining is rather formal with very specific hours. If you must be in this area, this is a solid choice. Otherwise, I would recommend staying in Haeundae.
Read More
Garrett
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The view was amazing, the workspace was great. The over room was luxurious, spacious, great in room amenities, Nespresso, nice teas, great bed, sheets & pilows. Beautiful bathroom. The property is excellent. Highly recommend staying here. Also great location easy to get around all of Busan, 2 major train lines connected to the hotel.
Read More
Soyoung
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The service at this hotel is exceptional — easily the best I’ve experienced. I had a migraine and asked about early check-in. They let me know the room would be ready by 2pm, and while I was waiting in the lobby, a staff member came to find me before 2pm to let me know I could check in, which I really appreciated. There is also a staff member in the lobby who greets guests and helped bring my luggage to the room while explaining the in-room services. I used the luggage storage service twice, and every staff member I encountered was consistently attentive and professional. Cleanliness was top notch. Everything in the room was well organized, including the information sheets. While the hotel itself isn’t particularly modern, it is very well maintained. You can tell they take pride in upkeep — even the public washrooms in the lobby were spotless. Overall, the level of care and service here really stands out.
Read More
KEN
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was pleasant stay.
Sung Han
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean Room
KEN
icon-Business with Children
Business with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It is over whole great say. Bathroom is bit old and hot water from the faucet is really weak, other than that it was good!
Laura
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel with helpful and attentive staff, spacious rooms and comfortable beds.
Jaime
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was very helpful throughout my stay.
CHRISTOPHER
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

generous and respectful staff! clean rooms/building
Maricris
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very clean room, great staff, close to shops and markets.
JUNG
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was so comfortable that I extended my stay by one extra day.
JUNG
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

As always, the hotel service was excellent, and all the staff were extremely kind and helpful, which made my stay very comfortable. The hotel is conveniently located with department stores and shops right nearby, and there are many dining options in the area. The hotel buffet was also delicious. Overall, it was a very convenient location where I could easily walk around without needing transportation. I would love to visit again — it was especially a great place to enjoy a relaxing and comfortable stay without having to travel far.
Read More
Ido
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing hotel. Nice staff. Especialy the conceirgae
Kirby
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, beautiful expansive view of the city, varied choices for breakfast, excellent staff. Shout out to the young lady in concierge desk who helped us plan our Busan day- Thank you for your patience and practical help including writing down the names in Korean of the places we wished to visit.
Ronald
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Yes the room was spotless and the staff was most courteous.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Convenient and easy to get to. Lots of shopping nearby. Many food options. Undercover and warm.
Kamy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Because of the centralized heating system of the hotel, we felt very warm and stuffy inside the room for the first 2 nights. The staff had to lend us an electric fan to use at night. Overall, the concierge team is helpful, specially the girl named Alex. There’s an outdoor pool but who would want to use it during winter time anyway. 😅
Read More
clarence
icon-Family
Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

clean room
Yeo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Had a great stay at Hotel Lotte Busan. Very central location and access to food street and transport - subway and buses. Excellent concierge services- staff can speak English and try their very best to help n recommend good eating places. My hotel to stay whenever i visit Busan. Underground shopping and eating places. Direct link to subway.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Swimming Pool 4 Lotte Hotel Busan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Lotte Hotel Busan

Traveloka (18)
Other sources (2,285)
9.2
Exceptional
From 2,285 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lotte Hotel Busan

Number of reviews per page
20
40
Top reviews
Ellamae
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My time at the Lotte Hotel Busan was outstanding. They were able to provide great service all around. They were very accommodating and helpful when our air conditioning in our room was not working. Definitely will be back!
Nancy
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Lotte brand is generally reliable, and this Lotte Hotel location was no exception. For any reviews of it being an older hotel, the staff keeps the rooms very clean and comfortable. I had the best sleep here out of five months of travel because of the bed and the quiet. The hotel amenities and dining are geared more toward business travelers or if you’re mostly interested in shopping and drinking. You’re going to have to take a taxi to go anywhere interesting. The staff didn’t seem like they get many international tourists, but they were all very polite. Also, not many casual dining options. No restaurants open during check-in time. You can get room service, which was actually very good, but restaurant dining is rather formal with very specific hours. If you must be in this area, this is a solid choice. Otherwise, I would recommend staying in Haeundae.
Read More
Garrett
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The view was amazing, the workspace was great. The over room was luxurious, spacious, great in room amenities, Nespresso, nice teas, great bed, sheets & pilows. Beautiful bathroom. The property is excellent. Highly recommend staying here. Also great location easy to get around all of Busan, 2 major train lines connected to the hotel.
Read More
Soyoung
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The service at this hotel is exceptional — easily the best I’ve experienced. I had a migraine and asked about early check-in. They let me know the room would be ready by 2pm, and while I was waiting in the lobby, a staff member came to find me before 2pm to let me know I could check in, which I really appreciated. There is also a staff member in the lobby who greets guests and helped bring my luggage to the room while explaining the in-room services. I used the luggage storage service twice, and every staff member I encountered was consistently attentive and professional. Cleanliness was top notch. Everything in the room was well organized, including the information sheets. While the hotel itself isn’t particularly modern, it is very well maintained. You can tell they take pride in upkeep — even the public washrooms in the lobby were spotless. Overall, the level of care and service here really stands out.
Read More
KEN
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was pleasant stay.
Sung Han
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean Room
KEN
icon-Business with Children
Business with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It is over whole great say. Bathroom is bit old and hot water from the faucet is really weak, other than that it was good!
Laura
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel with helpful and attentive staff, spacious rooms and comfortable beds.
Jaime
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was very helpful throughout my stay.
CHRISTOPHER
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

generous and respectful staff! clean rooms/building
Maricris
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very clean room, great staff, close to shops and markets.
JUNG
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was so comfortable that I extended my stay by one extra day.
JUNG
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

As always, the hotel service was excellent, and all the staff were extremely kind and helpful, which made my stay very comfortable. The hotel is conveniently located with department stores and shops right nearby, and there are many dining options in the area. The hotel buffet was also delicious. Overall, it was a very convenient location where I could easily walk around without needing transportation. I would love to visit again — it was especially a great place to enjoy a relaxing and comfortable stay without having to travel far.
Read More
Ido
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing hotel. Nice staff. Especialy the conceirgae
Kirby
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, beautiful expansive view of the city, varied choices for breakfast, excellent staff. Shout out to the young lady in concierge desk who helped us plan our Busan day- Thank you for your patience and practical help including writing down the names in Korean of the places we wished to visit.
Ronald
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Yes the room was spotless and the staff was most courteous.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Convenient and easy to get to. Lots of shopping nearby. Many food options. Undercover and warm.
Kamy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Because of the centralized heating system of the hotel, we felt very warm and stuffy inside the room for the first 2 nights. The staff had to lend us an electric fan to use at night. Overall, the concierge team is helpful, specially the girl named Alex. There’s an outdoor pool but who would want to use it during winter time anyway. 😅
Read More
clarence
icon-Family
Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

clean room
Yeo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Had a great stay at Hotel Lotte Busan. Very central location and access to food street and transport - subway and buses. Excellent concierge services- staff can speak English and try their very best to help n recommend good eating places. My hotel to stay whenever i visit Busan. Underground shopping and eating places. Direct link to subway.
Read More
Number of reviews per page
20
40