El Torreón de Navacerrada

Others
8.8
/10
Very Good
61 reviews

What Guests Say About Their Stay

Daniel

10.0
/ 10
Very cozy. No air conditioning but the fan was enough to keep us comfortable with the windows open.

Pablo

10.0
/ 10
We got extremely lucky with our stay at El Torreón de Navacerrada. We booked the hotel based on location and after reading reviews provided by previous visitors to the hotel. They were spot on, since the hotel is warm and inviting and the genuine attention by the staff to make sure we were comfortable and informed of the local area was over the top helpful. We enjoyed with the nice touches the hotel provided with specialized soap, candies throughout and fruits placed in various location with the hotel was a nice treat. The host of the hotel and assistance come Anna deserves a special shout out for making us feel welcome. I should note that we forgot a jacket upon check out and she arranged to have it mailed to our home in Madrid. We offered and hoped to pay for this, but she refused, which is beyond the customer service standard we have been accustomed to. So, the city of Navacerrada is well work it for a weekend or longer with a lovely downtown within a short walk from the hotel and our trip was topped off with an all around terrific experience at El Torreon. We will be back, but only when we can get a confirmed booked at this hotel.

Daniel

10.0
/ 10
Hotel Reception was entirely in Spanish; I was able to navigate the process knowing only English. Clean and comfortable room. They even offered to carry my luggage. From what I understand, children are not allowed on the property; this is likely to ensue comfort of the other guests as the property is half hotel and half restaurant. I did not get a chance to try the breakfast as it starts at 9am and I needed to leave around 8am each morning.
In the Area
See Map
C/ La Tejera, 18, Navacerrada, Community of Madrid, Madrid, Spain, 28491

Main Facilities

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Restaurant
Parking
WiFi
El Torreón de Navacerrada is a accommodation is located at Navacerrada.
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What's around El Torreón de Navacerrada

C/ La Tejera, 18, Navacerrada, Community of Madrid, Madrid, Spain, 28491
Discover More Places
Lobby El Torreón de Navacerrada
Exterior 2 El Torreón de Navacerrada

Discover More About El Torreón de Navacerrada

Location


El Torreón de Navacerrada is a accommodation is located at Navacerrada.

About El Torreón de Navacerrada

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at El Torreón de Navacerrada.

El Torreón de Navacerrada is a accommodation with great comfort and excellent service according to most accommodation's guests.

With all facilities offered, El Torreón de Navacerrada is the right place to stay.

All facilities in El Torreón de Navacerrada

Entertainment Facility El Torreón de Navacerrada
Entertainment Facility
Functional Hall El Torreón de Navacerrada
Functional Hall
Common Space El Torreón de Navacerrada
Common Space
Lobby El Torreón de Navacerrada
Lobby
Exterior El Torreón de Navacerrada
Exterior

Hotel Services

  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center
  • Conference rooms

Things to Do

  • TV lounge
  • Garden
  • Library

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Game room

Accommodation Policy & General Information in El Torreón de Navacerrada

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:30

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Contactless check-in is available, No elevators
  • Fee for cooked-to-order breakfast: approximately EUR 11.50 per person
  • Late check-out fee: EUR 45 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at El Torreón de Navacerrada
10
Number of floors in El Torreón de Navacerrada
2
Another facilities in El Torreón de Navacerrada
Express check-in, Wedding service, Luggage storage, Express check-out, Meeting rooms

Frequently asked question in El Torreón de Navacerrada

What are available facilities at El Torreón de Navacerrada?
There are top facilites at El Torreón de Navacerrada such as Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at El Torreón de Navacerrada?
The standard check-in time at El Torreón de Navacerrada is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:30
Does El Torreón de Navacerrada provide breakfast?
Yes, El Torreón de Navacerrada provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of El Torreón de Navacerrada?
El Torreón de Navacerrada is a 3.0-star hotel.
How many floors does El Torreón de Navacerrada have?
El Torreón de Navacerrada has 2 floors.
See All

More Reviews from Other Guests in El Torreón de Navacerrada

8.8
Very Good
From 61 reviews
Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews El Torreón de Navacerrada

Number of reviews per page
20
40
Top reviews
carlos
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It Is a real country Hotel , very nice to stay.
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very cozy. No air conditioning but the fan was enough to keep us comfortable with the windows open.
Francisco
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Rosa and her team made us feel at home. Excellent service. I recommend it
Maksim
icon-with Partner
with Partner
10.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

Very nice and cozy hotel where you feel like home.
Pablo
icon-with Partner
with Partner
10.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

We got extremely lucky with our stay at El Torreón de Navacerrada. We booked the hotel based on location and after reading reviews provided by previous visitors to the hotel. They were spot on, since the hotel is warm and inviting and the genuine attention by the staff to make sure we were comfortable and informed of the local area was over the top helpful. We enjoyed with the nice touches the hotel provided with specialized soap, candies throughout and fruits placed in various location with the hotel was a nice treat. The host of the hotel and assistance come Anna deserves a special shout out for making us feel welcome. I should note that we forgot a jacket upon check out and she arranged to have it mailed to our home in Madrid. We offered and hoped to pay for this, but she refused, which is beyond the customer service standard we have been accustomed to. So, the city of Navacerrada is well work it for a weekend or longer with a lovely downtown within a short walk from the hotel and our trip was topped off with an all around terrific experience at El Torreon. We will be back, but only when we can get a confirmed booked at this hotel.
Read More
Efi
icon-with Partner
with Partner
10.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

Thank you Anna for great welcoming weekend ! :)
Daniel
10.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

Hotel Reception was entirely in Spanish; I was able to navigate the process knowing only English. Clean and comfortable room. They even offered to carry my luggage. From what I understand, children are not allowed on the property; this is likely to ensue comfort of the other guests as the property is half hotel and half restaurant. I did not get a chance to try the breakfast as it starts at 9am and I needed to leave around 8am each morning.
Read More
Esteban
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

La habitación limpia, comoda, el personal excelente la atención todo, todo perfecto, volveremos
Marcos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Un lugar tranquilo y con buenas vistas.
Marcos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Limpio, agradable y buen trato. Y un sitio para estar tranquilo y relajado.
camille
icon-with Partner
with Partner
6.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Difficulté de communication avec le personnel qui ne parle que espagnol, ce qui n'était pas notre cas. Personnel très absent mais somme toute sympathique. Chambre qui a du charme mais très humide. Literie assez creusée.
Andres
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Exelente
Ana Cristina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

Pasamos la noche del sábado y todo fue perfecto desde el primer minuto. Es el rincón ideal para disfrutar con tu pareja. Romántico y tranquilo. Todo el personal muy profesional y amable. En cuanto al restaurante, la comida estaba riquísima, elaborada con productos de primera calidad. Estamos deseando volver.
Francesc
icon-with Partner
with Partner
2.0
/10
Reviewed 286 week(s) ago

Hotels.com verified review

La experiencia no ha sido nada positiva y estoy muy descontento. Cuando llegamos, nos indicaron que nuestra habitación es la que estaba al lado de la recepción, muy pequeña y con poca intimidad. Al preguntar por qué nos asignaban esa habitación, nos dijeron que las habitaciones que se reservan por Hoteles.com son esas y que la dirección asigna las habitaciones como considera (es decir, la reserva directa tiene mejores habitaciones). La señora de recepción nos empezó a querer echar, dijo que cancelaba la reserva y que no nos podíamos quedar. Nos tuvimos que poner fuertes y exigir hoja de reclamaciones, a lo que se negó. Finalmente la señora dio unos golpes y abrió otra de las habitaciones “buenas”. No nos fuimos porque era tarde y no sabíamos donde podríamos encontrar alojamiento, pero la experiencia fue muy desagradable y no estoy nada contento con el servicio.
Read More
Angel
icon-with Partner
with Partner
6.0
/10
Reviewed 290 week(s) ago

Hotels.com verified review

Por motivo del Covid todos los servicios del hotel están cerrados, tendrían que avisarlo, con el precio que cobran no te dan ningún servicio, al final es caro para lo que dan. Las habitaciones están bien pero no es para el precio que cobran
Aline
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

El hotel es súper acogedor, la habitación muy cómoda y limpia. Merece mucho la pena. El desayuno completo y fresco. Fue una estancia perfecta, 2 noches y 3 días. Seguramente volveré
Verified traveler
4.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

La ubicación es buena, pero los servicios no. Estuvimos todo un dia sin calefacción y al marchar ni siquiera pudimos desayunar en el hotel pues el restaurante estaba cerrado. Aunque el desayuno no estuviera incluido en el precio, debía existir la posibilidad de desayunar.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

El trato del personal y los detalles .............
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Su tranquilidad, buen servicio y amabilidad del personal.
Miguel
icon-with Partner
with Partner
10.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

Todo perfecto, con un trato muy amable y un servicio excelente
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 El Torreón de Navacerrada

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 61 reviews
Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews El Torreón de Navacerrada

Number of reviews per page
20
40
Top reviews
carlos
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It Is a real country Hotel , very nice to stay.
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very cozy. No air conditioning but the fan was enough to keep us comfortable with the windows open.
Francisco
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Rosa and her team made us feel at home. Excellent service. I recommend it
Maksim
icon-with Partner
with Partner
10.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

Very nice and cozy hotel where you feel like home.
Pablo
icon-with Partner
with Partner
10.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

We got extremely lucky with our stay at El Torreón de Navacerrada. We booked the hotel based on location and after reading reviews provided by previous visitors to the hotel. They were spot on, since the hotel is warm and inviting and the genuine attention by the staff to make sure we were comfortable and informed of the local area was over the top helpful. We enjoyed with the nice touches the hotel provided with specialized soap, candies throughout and fruits placed in various location with the hotel was a nice treat. The host of the hotel and assistance come Anna deserves a special shout out for making us feel welcome. I should note that we forgot a jacket upon check out and she arranged to have it mailed to our home in Madrid. We offered and hoped to pay for this, but she refused, which is beyond the customer service standard we have been accustomed to. So, the city of Navacerrada is well work it for a weekend or longer with a lovely downtown within a short walk from the hotel and our trip was topped off with an all around terrific experience at El Torreon. We will be back, but only when we can get a confirmed booked at this hotel.
Read More
Efi
icon-with Partner
with Partner
10.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

Thank you Anna for great welcoming weekend ! :)
Daniel
10.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

Hotel Reception was entirely in Spanish; I was able to navigate the process knowing only English. Clean and comfortable room. They even offered to carry my luggage. From what I understand, children are not allowed on the property; this is likely to ensue comfort of the other guests as the property is half hotel and half restaurant. I did not get a chance to try the breakfast as it starts at 9am and I needed to leave around 8am each morning.
Read More
Esteban
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

La habitación limpia, comoda, el personal excelente la atención todo, todo perfecto, volveremos
Marcos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Un lugar tranquilo y con buenas vistas.
Marcos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Limpio, agradable y buen trato. Y un sitio para estar tranquilo y relajado.
camille
icon-with Partner
with Partner
6.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Difficulté de communication avec le personnel qui ne parle que espagnol, ce qui n'était pas notre cas. Personnel très absent mais somme toute sympathique. Chambre qui a du charme mais très humide. Literie assez creusée.
Andres
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Exelente
Ana Cristina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

Pasamos la noche del sábado y todo fue perfecto desde el primer minuto. Es el rincón ideal para disfrutar con tu pareja. Romántico y tranquilo. Todo el personal muy profesional y amable. En cuanto al restaurante, la comida estaba riquísima, elaborada con productos de primera calidad. Estamos deseando volver.
Francesc
icon-with Partner
with Partner
2.0
/10
Reviewed 286 week(s) ago

Hotels.com verified review

La experiencia no ha sido nada positiva y estoy muy descontento. Cuando llegamos, nos indicaron que nuestra habitación es la que estaba al lado de la recepción, muy pequeña y con poca intimidad. Al preguntar por qué nos asignaban esa habitación, nos dijeron que las habitaciones que se reservan por Hoteles.com son esas y que la dirección asigna las habitaciones como considera (es decir, la reserva directa tiene mejores habitaciones). La señora de recepción nos empezó a querer echar, dijo que cancelaba la reserva y que no nos podíamos quedar. Nos tuvimos que poner fuertes y exigir hoja de reclamaciones, a lo que se negó. Finalmente la señora dio unos golpes y abrió otra de las habitaciones “buenas”. No nos fuimos porque era tarde y no sabíamos donde podríamos encontrar alojamiento, pero la experiencia fue muy desagradable y no estoy nada contento con el servicio.
Read More
Angel
icon-with Partner
with Partner
6.0
/10
Reviewed 290 week(s) ago

Hotels.com verified review

Por motivo del Covid todos los servicios del hotel están cerrados, tendrían que avisarlo, con el precio que cobran no te dan ningún servicio, al final es caro para lo que dan. Las habitaciones están bien pero no es para el precio que cobran
Aline
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

El hotel es súper acogedor, la habitación muy cómoda y limpia. Merece mucho la pena. El desayuno completo y fresco. Fue una estancia perfecta, 2 noches y 3 días. Seguramente volveré
Verified traveler
4.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

La ubicación es buena, pero los servicios no. Estuvimos todo un dia sin calefacción y al marchar ni siquiera pudimos desayunar en el hotel pues el restaurante estaba cerrado. Aunque el desayuno no estuviera incluido en el precio, debía existir la posibilidad de desayunar.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

El trato del personal y los detalles .............
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Su tranquilidad, buen servicio y amabilidad del personal.
Miguel
icon-with Partner
with Partner
10.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

Todo perfecto, con un trato muy amable y un servicio excelente
Number of reviews per page
20
40