Haciendas Village Tenerife

Apartments
8.8
/10
Very Good
112 reviews

What Guests Say About Their Stay

fae

10.0
/ 10
We absolutely loved our stay here! The room was spacious and well-designed, with a huge balcony that became one of our favourite spots — especially the hammock, which was perfect for relaxing in the evenings. The kitchen was really well equipped with everything you could possibly need, and the bathroom was massive and spotlessly clean. The communal living area inside the room was also really spacious and comfortable — ideal for chilling out after a day by the pool. Speaking of pools, there are three on site. The main pool had a great family-friendly vibe that we enjoyed, while the two smaller pools had a younger, livelier feel — so something for everyone! The view from the room was absolutely stunning, and the location was great too. The walk into town only took about 15 minutes, or you can grab a taxi for around 5 euros or hop on one of the electric scooters for something more fun. Special mention to Laura at the front desk — she was so kind and helpful throughout our stay, really made us feel welcome. Overall, we had a fantastic experience and would definitely come back!

Ross

10.0
/ 10
Staff were excellent, room had everything we needed. The washing machine was a game changer, will definitely book again

Stuart

10.0
/ 10
The apartment was excellent, very spacious and with excellent views. The only negative was the apartment was only cleaned on one occasion.
In the Area
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Avenida Europa 31, San Eugenio Alto, Adeje, Santa Cruz de Tenerife, Canary Islands, Spain, 38660

Main Facilities

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Swimming Pool
Parking
WiFi
Haciendas Village Tenerife is a apartment is located at Adeje.
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What's around Haciendas Village Tenerife

Avenida Europa 31, San Eugenio Alto, Adeje, Santa Cruz de Tenerife, Canary Islands, Spain, 38660
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Lobby Haciendas Village Tenerife
Exterior 2 Haciendas Village Tenerife

Discover More About Haciendas Village Tenerife

General


Near Siam Park

Location


With a stay at Haciendas Village Tenerife in Adeje (Costa Adeje), you'll be within a 5-minute drive of Siam Park and Fañabé Beach. This apartment is 3.8 mi (6.1 km) from Playa de las Américas and 1.9 mi (3.1 km) from Plaza del Duque Shopping Center.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Centro Comercial San Eugenio - 1 km / 0.6 mi
Tenerife Nautical Center - 1.1 km / 0.7 mi
Gran Sur Shopping Center - 1.1 km / 0.7 mi
Playa Puerto Colón - 1.1 km / 0.7 mi
La Pinta Beach - 1.2 km / 0.7 mi
Quirónsalud Hospital Costa Adeje - 1.3 km / 0.8 mi
Puerto Colon Marina - 1.3 km / 0.8 mi
Fañabé Beach - 1.5 km / 1 mi
Siam Park - 1.6 km / 1 mi
Bobo Beach - 1.7 km / 1.1 mi
Water Sports Tenerife - 1.8 km / 1.1 mi
Siam Mall - 1.8 km / 1.1 mi
Torviscas Beach - 1.8 km / 1.1 mi
Troya Beach - 1.9 km / 1.2 mi
Magma Art and Congress Centre - 2 km / 1.3 mi

The nearest airports are:
Tenerife South Airport (TFS) - 20.1 km / 12.5 mi
La Gomera (GMZ) - 82.5 km / 51.3 mi
Santa Cruz de Tenerife (TFN-Tenerife North) - 82.8 km / 51.5 mi

Facilities


Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this Mediterranean apartment include complimentary wireless internet access and tour/ticket assistance.

Business Facilities


Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.

Rooms


Make yourself at home in one of the 65 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies or patios. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided weekly.

All facilities in Haciendas Village Tenerife

Bar, Cafe and Lounge Haciendas Village Tenerife
Bar, Cafe and Lounge
Swimming Pool Haciendas Village Tenerife
Swimming Pool
Common Space Haciendas Village Tenerife
Common Space
Lobby Haciendas Village Tenerife
Lobby
Exterior Haciendas Village Tenerife
Exterior

Hotel Services

  • Express check-in
  • Luggage storage
  • Express check-out

General

  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Haciendas Village Tenerife

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, The front desk is open daily from 9:30 AM - 5:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 10:00
Available rooms at Haciendas Village Tenerife
65
Number of floors in Haciendas Village Tenerife
1
Another facilities in Haciendas Village Tenerife
Express check-in, Luggage storage, Express check-out, Terrace, Smoke-free area

Frequently asked question in Haciendas Village Tenerife

What are available facilities at Haciendas Village Tenerife?
There are top facilites at Haciendas Village Tenerife such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Haciendas Village Tenerife?
The standard check-in time at Haciendas Village Tenerife is starting from From 16:00 while the latest check-out time is at Before 10:00
What is the star rating of Haciendas Village Tenerife?
Haciendas Village Tenerife is a 3.5-star hotel.
How many floors does Haciendas Village Tenerife have?
Haciendas Village Tenerife has 1 floors.
How many rooms are available at Haciendas Village Tenerife?
Haciendas Village Tenerife has 65 rooms in total.
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More Reviews from Other Guests in Haciendas Village Tenerife

8.8
Very Good
From 112 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Haciendas Village Tenerife

Number of reviews per page
20
40
Top reviews
Louise
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Yes everything we needed
fae
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

We absolutely loved our stay here! The room was spacious and well-designed, with a huge balcony that became one of our favourite spots — especially the hammock, which was perfect for relaxing in the evenings. The kitchen was really well equipped with everything you could possibly need, and the bathroom was massive and spotlessly clean. The communal living area inside the room was also really spacious and comfortable — ideal for chilling out after a day by the pool. Speaking of pools, there are three on site. The main pool had a great family-friendly vibe that we enjoyed, while the two smaller pools had a younger, livelier feel — so something for everyone! The view from the room was absolutely stunning, and the location was great too. The walk into town only took about 15 minutes, or you can grab a taxi for around 5 euros or hop on one of the electric scooters for something more fun. Special mention to Laura at the front desk — she was so kind and helpful throughout our stay, really made us feel welcome. Overall, we had a fantastic experience and would definitely come back!
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

good stay
Ross
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Staff were excellent, room had everything we needed. The washing machine was a game changer, will definitely book again
Lydia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Haciendas Village is a lovely location as it’s walking distance to Adeje, beach, shops and a short drive (cheap taxi - definitely use local taxis and not uber) from the touristy places. Area felt safe for women. We had the one bed apartment with large terrace and it was perfect for 4 girls with the two on the sofa bed saying how comfy it was. The rooms don’t have air conditioning which would be an overall improvement but two fans were provided which made it manageable. The value for money is the main factor for the Haciendas - the facilities, space and location is amazing for how cheap it was. Overall the site and apartments could do with a bit of money spending on them like repainting and tiling but nothing that would put me off recommending to someone or staying again. The apartment had sufficient facilities with the shower being lovely and big with plenty of hot water and storage space for the rooms. However I think the kitchen could be improved as for me I would have expected more in a holiday apartment where it’s likely people will be cooking. The utensils / kitchenware were limited and no basics like salt or pepper or cleaning products were provided so we had to buy our own which is annoying when you’re only there for five days and obviously won’t use it all. We were offered a cleaning and replacement towel service which was useful. The staff were lovely and helpful and always quickly answered queries both before and during our stay. We will definitely be back.
Read More
Anushka
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Haciendas II, seemed a lot nicer that Haciendas IV. It's under 15mins walk from the beach, though there's quite a lot of uphill on the way back. Still a much nicer area than Playa de las Américas. The apartment itself was reasonably sized, clean with a good, powerful shower. It also had a large terrace with a big hammock, however this was all in full view of everyone going up and down the stairs to the pool. Anyone could step onto our terrace, but the other apartments seemed to have more privacy. The reception staff were friendly and helpful. Noise can be a problem (especially when Spain win the Euros!). Overall it was better than I expected for the price. Would I stay there again? Probably not, but only because I can't see myself going back to Tenerife :-)
Read More
Zeyad
icon-Family
Family
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Stayed as a family of 6, the bungalow was very clean on arrival but bugs infesting the main room throughout our stay left a bitter taste, otherwise it was a decent stay overall. We particularly enjoyed the big pool near the reception, just avoid it when gangs of teenagers are in as they make such a racket and can be a bit disruptive.
Read More
Audrey
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

The team was exceptional and accommodating. Our room had an issue with the shower and engineer came to check but was not fixed which was a bit of a pain as we were a party of 5 and ended uses one shower. Apart from that definitely recommend and easy walking distance to restaurants and Aqualand.
Stuart
icon-Leisure
Leisure
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

The apartment was excellent, very spacious and with excellent views. The only negative was the apartment was only cleaned on one occasion.
Miss Suzanne
icon-with Partner
with Partner
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Fantastic balcony with views of the area and sea. Quiet at night. A short walk to fantastic restaurants. Very helpful staff. A brilliant place if you want to be away from the crowds and relax.
Diego
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The apartment was very spacious and very clean. We also enjoyed very much the terrace and the ocean view, fantastic.
Stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

Good spacious well equipped apartment with nice sea views.
Terry
icon-Leisure
Leisure
8.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Very clean and equipped. Quiet area. Ladies in reception very heplful snd friendly
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

This was our second stay at Haciendas and had another great stay. Apartment clean and spacious with all amenities we could need. Outdoor pools with the waterfalls were very cold as expected but the one by reception perfectly warm and enjoyable. Local problem with drains this year left everything smelling horrible but that’s no reflection on the property.
Read More
Matthew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

A fab week spent in a comfort bungalow…huge and very clean with a terrific outside patio with sea view Will defo return next year !
Micheal
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

Nice place to stay. Great views and size. The downside is not AC and the fans did not keep up with how hot it was.
Elizabeth lindores
icon-Leisure
Leisure
8.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

It was a truly beautiful view and very beautiful place
Donique
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Our 3 night at this hotel was an amazing experience. This was my first time visiting Spain. Our checking at the hotel was smooth although we had arrive way early than 4pm the staff really accommodate us and make us feel at home. They were very helpful and pleasant. Maria and Joanne were amazing greeters. They were right on target with every info we asked and always with that stunning smile. Our room was very clean and welcoming and what makes it great, we had a stunning view from the balcony. We felt very safe and the surroundings was very quiet. The only thing I miss was not having an air condition in that room because it get very hot at time. Otherwise great. I will recommend this hotel to any friend of mine who want to visit Tenerife.
Read More
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Haciendas Apartments were very clean and tidy. We arrived late, so followed the instructions on the email, which gave us our room number, a map and the code to input into the key holder outside the apartment door. We had a hire car and always found a space outside the apartment complex. The apartment itself was very spacious with 2 bedrooms and it had a fully equipped kitchen. Also a hairdryer in the very big bathroom. There was some noise from the people above our apartment, but nothing serious. Only complaint was people putting towels on the sunloungers to reserve them. One of my pet hates. My son thought it was great being so close to Aqualand. We could see the slides from our huge balcony. The walk into town was ok, but uphill coming back. We didn't feel the need for a taxi though. Overall, a great place to stay.
Read More
Hamza
2.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Firstly we arrived at the main reception which wasnt where we were staying so we had to go to the other side. That was a nightmare to find with 2 luggages and side luggage and a child! No one helped or escorted us there. Then the remote or tv did not work. The wifi was hardly connecting most of the time all out data ran out. Sadly we did not watch tv or be able to enjoy the night with no entertainment. Plus the number on the paper for reception did not work at all. There was hardly ever any car parking available as we had to park at the main reception or on side roads and walk to our room area. Then on top by accident the main door shut qnd the keys were still inside. Only one set of keys??? It says reception shuts at 9 but it shuts at 5.30 and we had to run around trying to find us a number or someone to help us get in. Until someone else who just came to the place and wasnt even booked in!!! He managed to find the owner who didnt understand english who tried finding a security number after 1 hour ! Them the security guard was rude and took another 45 mins to come and help both families out. Overall the place was ok other than the constant cockroaches and lack of tissues. But the service was horrible and not ok especially with a child. That ruined the lovely place
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Haciendas Village Tenerife

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 112 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Haciendas Village Tenerife

Number of reviews per page
20
40
Top reviews
Louise
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Yes everything we needed
fae
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

We absolutely loved our stay here! The room was spacious and well-designed, with a huge balcony that became one of our favourite spots — especially the hammock, which was perfect for relaxing in the evenings. The kitchen was really well equipped with everything you could possibly need, and the bathroom was massive and spotlessly clean. The communal living area inside the room was also really spacious and comfortable — ideal for chilling out after a day by the pool. Speaking of pools, there are three on site. The main pool had a great family-friendly vibe that we enjoyed, while the two smaller pools had a younger, livelier feel — so something for everyone! The view from the room was absolutely stunning, and the location was great too. The walk into town only took about 15 minutes, or you can grab a taxi for around 5 euros or hop on one of the electric scooters for something more fun. Special mention to Laura at the front desk — she was so kind and helpful throughout our stay, really made us feel welcome. Overall, we had a fantastic experience and would definitely come back!
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

good stay
Ross
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Staff were excellent, room had everything we needed. The washing machine was a game changer, will definitely book again
Lydia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Haciendas Village is a lovely location as it’s walking distance to Adeje, beach, shops and a short drive (cheap taxi - definitely use local taxis and not uber) from the touristy places. Area felt safe for women. We had the one bed apartment with large terrace and it was perfect for 4 girls with the two on the sofa bed saying how comfy it was. The rooms don’t have air conditioning which would be an overall improvement but two fans were provided which made it manageable. The value for money is the main factor for the Haciendas - the facilities, space and location is amazing for how cheap it was. Overall the site and apartments could do with a bit of money spending on them like repainting and tiling but nothing that would put me off recommending to someone or staying again. The apartment had sufficient facilities with the shower being lovely and big with plenty of hot water and storage space for the rooms. However I think the kitchen could be improved as for me I would have expected more in a holiday apartment where it’s likely people will be cooking. The utensils / kitchenware were limited and no basics like salt or pepper or cleaning products were provided so we had to buy our own which is annoying when you’re only there for five days and obviously won’t use it all. We were offered a cleaning and replacement towel service which was useful. The staff were lovely and helpful and always quickly answered queries both before and during our stay. We will definitely be back.
Read More
Anushka
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Haciendas II, seemed a lot nicer that Haciendas IV. It's under 15mins walk from the beach, though there's quite a lot of uphill on the way back. Still a much nicer area than Playa de las Américas. The apartment itself was reasonably sized, clean with a good, powerful shower. It also had a large terrace with a big hammock, however this was all in full view of everyone going up and down the stairs to the pool. Anyone could step onto our terrace, but the other apartments seemed to have more privacy. The reception staff were friendly and helpful. Noise can be a problem (especially when Spain win the Euros!). Overall it was better than I expected for the price. Would I stay there again? Probably not, but only because I can't see myself going back to Tenerife :-)
Read More
Zeyad
icon-Family
Family
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Stayed as a family of 6, the bungalow was very clean on arrival but bugs infesting the main room throughout our stay left a bitter taste, otherwise it was a decent stay overall. We particularly enjoyed the big pool near the reception, just avoid it when gangs of teenagers are in as they make such a racket and can be a bit disruptive.
Read More
Audrey
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

The team was exceptional and accommodating. Our room had an issue with the shower and engineer came to check but was not fixed which was a bit of a pain as we were a party of 5 and ended uses one shower. Apart from that definitely recommend and easy walking distance to restaurants and Aqualand.
Stuart
icon-Leisure
Leisure
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

The apartment was excellent, very spacious and with excellent views. The only negative was the apartment was only cleaned on one occasion.
Miss Suzanne
icon-with Partner
with Partner
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Fantastic balcony with views of the area and sea. Quiet at night. A short walk to fantastic restaurants. Very helpful staff. A brilliant place if you want to be away from the crowds and relax.
Diego
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The apartment was very spacious and very clean. We also enjoyed very much the terrace and the ocean view, fantastic.
Stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

Good spacious well equipped apartment with nice sea views.
Terry
icon-Leisure
Leisure
8.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Very clean and equipped. Quiet area. Ladies in reception very heplful snd friendly
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

This was our second stay at Haciendas and had another great stay. Apartment clean and spacious with all amenities we could need. Outdoor pools with the waterfalls were very cold as expected but the one by reception perfectly warm and enjoyable. Local problem with drains this year left everything smelling horrible but that’s no reflection on the property.
Read More
Matthew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

A fab week spent in a comfort bungalow…huge and very clean with a terrific outside patio with sea view Will defo return next year !
Micheal
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

Nice place to stay. Great views and size. The downside is not AC and the fans did not keep up with how hot it was.
Elizabeth lindores
icon-Leisure
Leisure
8.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

It was a truly beautiful view and very beautiful place
Donique
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Our 3 night at this hotel was an amazing experience. This was my first time visiting Spain. Our checking at the hotel was smooth although we had arrive way early than 4pm the staff really accommodate us and make us feel at home. They were very helpful and pleasant. Maria and Joanne were amazing greeters. They were right on target with every info we asked and always with that stunning smile. Our room was very clean and welcoming and what makes it great, we had a stunning view from the balcony. We felt very safe and the surroundings was very quiet. The only thing I miss was not having an air condition in that room because it get very hot at time. Otherwise great. I will recommend this hotel to any friend of mine who want to visit Tenerife.
Read More
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Haciendas Apartments were very clean and tidy. We arrived late, so followed the instructions on the email, which gave us our room number, a map and the code to input into the key holder outside the apartment door. We had a hire car and always found a space outside the apartment complex. The apartment itself was very spacious with 2 bedrooms and it had a fully equipped kitchen. Also a hairdryer in the very big bathroom. There was some noise from the people above our apartment, but nothing serious. Only complaint was people putting towels on the sunloungers to reserve them. One of my pet hates. My son thought it was great being so close to Aqualand. We could see the slides from our huge balcony. The walk into town was ok, but uphill coming back. We didn't feel the need for a taxi though. Overall, a great place to stay.
Read More
Hamza
2.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Firstly we arrived at the main reception which wasnt where we were staying so we had to go to the other side. That was a nightmare to find with 2 luggages and side luggage and a child! No one helped or escorted us there. Then the remote or tv did not work. The wifi was hardly connecting most of the time all out data ran out. Sadly we did not watch tv or be able to enjoy the night with no entertainment. Plus the number on the paper for reception did not work at all. There was hardly ever any car parking available as we had to park at the main reception or on side roads and walk to our room area. Then on top by accident the main door shut qnd the keys were still inside. Only one set of keys??? It says reception shuts at 9 but it shuts at 5.30 and we had to run around trying to find us a number or someone to help us get in. Until someone else who just came to the place and wasnt even booked in!!! He managed to find the owner who didnt understand english who tried finding a security number after 1 hour ! Them the security guard was rude and took another 45 mins to come and help both families out. Overall the place was ok other than the constant cockroaches and lack of tissues. But the service was horrible and not ok especially with a child. That ruined the lovely place
Read More
Number of reviews per page
20
40