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Hotel Caserío
Hotels
8.4
/10
Very Good
168 reviews
What Guests Say About Their Stay
Ron
10.0
/ 10
The Casario was one of the best I have stayed at in a long while. The staff was exceptional . Food excellent, value very good, nightly entertainment great. Sauna great. Oh, did I happen to say that the staff all were AMAZING!!! Thanks Casario see you again soon
Dawn
10.0
/ 10
Went to this hotel mid March booked half board and couldn't have been more pleased with the food selection. The hotel was very clean and well located for everything.
Amazing views from the roof top sunbathing area.
Del
10.0
/ 10
Rooms clean and tidy, pool was amazing, plenty of sun beds,close to bars and restaurants, staff great, breakfast had everything to choose from. Would highly recommend this hotel as it was to us. Fantastic 11 nights there. Thanks to all staff and management
In the Area
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Avenida Italia, 8, Playa del Ingles, Maspalomas, San Bartolomé de Tirajana, Las Palmas, Canary Islands, Spain, 35100
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel Caserío
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What's around Hotel Caserío
Avenida Italia, 8, Playa del Ingles, Maspalomas, San Bartolomé de Tirajana, Las Palmas, Canary Islands, Spain, 35100
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Location
Hotel Caserío is located in area / city San Bartolomé de Tirajana.
About Hotel Caserío
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Caserío exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Hotel Caserío.
All facilities in Hotel Caserío
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Barbecue
- Spa
- Garden
- Sauna
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Parking
- Rooftop terrace
- Parking (surcharge)
- Terrace
Sports and Recreations
- Fitness center
- Game room
Transportation
- Area shuttle with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Nearby Facilities
- Hair salon
Accommodation Policy & General Information in Hotel Caserío
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: EUR 35 per vehicle (one way)
- Uncovered self parking fee: EUR 6 per day
- In-room safe fee: EUR 2.50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 03:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 03:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Caserío | 170 |
Number of floors in Hotel Caserío | 8 |
Another facilities in Hotel Caserío | Beach umbrella, Outdoor pool, Barbecue, Spa, Garden |
Frequently asked question in Hotel Caserío
What are available facilities at Hotel Caserío?
There are top facilites at Hotel Caserío such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Caserío?
The standard check-in time at Hotel Caserío is starting from 14:00 - 03:00 while the latest check-out time is at Before 12:00
Does Hotel Caserío provide breakfast?
Yes, Hotel Caserío provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Caserío?
Hotel Caserío is a 4.0-star hotel.
How many floors does Hotel Caserío have?
Hotel Caserío has 8 floors.
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More Reviews from Other Guests in Hotel Caserío
Other sources (168)
8.4
Very Good
From 168 reviews
Cleanliness
8.6
Room Comfort
8.2
Location
8.6
Service and Facilites
8.6
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Traveler Reviews Hotel Caserío
Number of reviews per page
20
40
Top reviews
Mark
Leisure with Friends
6.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
The food was absolutely horrific paid extra for half board end up not eating the food looked and tasted really bad
Jacqueline
10.0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
Lovely stay, staff were fabulous, great pool area.
Sanjay
Leisure
8.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
Need to offer free access to the room safe.
mihai gabriel
Leisure with Partner
10.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Everything perfect thank you so much.
Mariana Anisoara
8.0
/10
Reviewed 138 week(s) ago
Expedia Group verified review
Liked the buffet, the room, view from the room
Ron
Leisure with Partner
10.0
/10
Reviewed 143 week(s) ago
Expedia Group verified review
The Casario was one of the best I have stayed at in a long while. The staff was exceptional . Food excellent, value very good, nightly entertainment great. Sauna great. Oh, did I happen to say that the staff all were AMAZING!!! Thanks Casario see you again soon
Dawn
Leisure with Partner
10.0
/10
Reviewed 186 week(s) ago
Expedia Group verified review
Went to this hotel mid March booked half board and couldn't have been more pleased with the food selection. The hotel was very clean and well located for everything.
Amazing views from the roof top sunbathing area.
Magdalena
Leisure Family
10.0
/10
Reviewed 210 week(s) ago
Expedia Group verified review
Very clean and good equipped property, really all you need for holidays.
Mark
Friends and Family
8.0
/10
Reviewed 214 week(s) ago
Hotels.com verified review
Service in restaurant & bar excellent - very attentive - Alexis in particular was great. Swimming pool area and equipment was in excellent condition - very comfortable & relaxing. Good variety of food, especially at dinner but breakfast could be better.
Things that could improve are around the information given at the time of check-in. Nothing advised about different dinner timings (they have have sittings but we were not informed until Day 4), opening times of facilities, rooftop facilities, entertainment etc. All in all a very poor initial experience.
With regards the cleanliness of the room, this could be better -more attention to detail required.
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Del
Leisure
10.0
/10
Reviewed 321 week(s) ago
Expedia Group verified review
Rooms clean and tidy, pool was amazing, plenty of sun beds,close to bars and restaurants, staff great, breakfast had everything to choose from. Would highly recommend this hotel as it was to us. Fantastic 11 nights there. Thanks to all staff and management
Verified traveler
10.0
/10
Reviewed 328 week(s) ago
Hotels.com verified review
Probably one of the best hotels I've stayed in - we hardly wanted to leave the place. The poolside area is so nicely laid out and spotless, the staff are fantastic, the beds big and comfortable, the food options were excellent and great quality (we also had a vegan with us) and the gym facilities were as good as you could ask for on holiday. The only thing I missed, tea and coffee in the room!
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Andrew
8.0
/10
Reviewed 350 week(s) ago
Hotels.com verified review
Excellent hotel with great staff
Steve
10.0
/10
Reviewed 366 week(s) ago
Expedia Group verified review
5 minutes walk to the beach, shop's across the road, bar's & clubs on main street & round the corner...!!
The most welcoming & friendly staff you will ever meet.
It was my second stay in a matter of months! I cam back for birthday & all i requested they for filled.
This is the hotel is 100% on point & I plan to go back and stay with them again..!!
By far the best hotel I've stayed in, in the 8+ years I've been coming to the area.
Highly recommended....!!
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familyof4
10.0
/10
Reviewed 376 week(s) ago
Expedia Group verified review
I like everything about except that , there was no iron in the room
Verified traveler
8.0
/10
Reviewed 462 week(s) ago
Hotels.com verified review
Very clean hotel with white minimalistic furniture. Plenty of wardrobe space and shelves but no drawers. Air conditioning good. Would benefit from tea and coffee making facilities. Also a magnifying mirror in the bathroom and a mirror in the living area. Food good but not excellent have had better but there was always something you could find to eat. Maid service was a bit disappointing. At least 4 occasions we had to source shampoo, body lotion, and toilet rolls. One day the floor in bathroom had not been washed and the litter bin had not been emptied. Lifts are a bit of a problem as they are small and seem to want to go down before they go up! Our safe played up on us one night and we had to wait in for a short while for someone to come and fix it. Roof top area for sunbathing really good.
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Prakash
10.0
/10
Reviewed 471 week(s) ago
Hotels.com verified review
Had a brilliant 5 d stay at the Caserio. We stayed all inclusive - this was our first time and we were highly impressed by it.
The hotel has had a refurbishment throughout, and the facilities and rooms are brilliant. Ive added some pictures to show these changes.
The food varied very day and there was an excellent mix, which changed daily. Alcohol was good including cocktails and San Miguel on tap. Very helpful and fast bar staff.
Dinner in the evening includes table service for drinks.
The pool is brilliant. Nice tunes playing background. The new poolside beds are very comfortable.
10mins taxi to the main bars. Costs less than 7 euro.
WiFi free in reception areas.
This hotel is high end and excellent service and finish.
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Gerry and Louis
8.0
/10
Reviewed 503 week(s) ago
Expedia Group verified review
this was an OK hotel, showing its age.
There was an over subscription of over 50s, and mostly German which was a pity as we did not speak German, and there was only 1 other English party there.
I would recommend this hotel to other parties, and am considering going back myself for a longer holiday.
Verified traveler
8.0
/10
Reviewed 546 week(s) ago
Expedia Group verified review
On the whole, a nice hotel. Very clean, and a great location a stone's throw from the Playa del Ingles and local bus links, and with convenient stores and restaurants nearby. The rooftop terrace was a nice bonus, and the breakfast buffet good, though I would have preferred fresh juice, and the machine-dispensed coffee was a little disappointing. The bathroom was a decent size, but the shower curtain woefully inadequate, leading to a drenched bathroom floor. They need to install a proper shower screen in the bathrooms. The balcony was great, with a convenient clothes horse, and nice views. The big let down was the bed, which was not very comfortable and left me with a sore back each morning. I would say replacement of the mattresses with something firmer should be the top priority for this hotel. However, I would recommend the hotel to friends and family as it ticked the majority of boxes for me.
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molllie and dan
8.0
/10
Reviewed 587 week(s) ago
Hotels.com verified review
really nice hotel, lovely staff- nice clean room and great rooftop pool
MH
4.0
/10
Reviewed 629 week(s) ago
Expedia Group verified review
Please understand up front that my requirements were probably not typical in so much that it was very important for me to have a reliable Internet service, as I needed to do work from time to time. The Expedia advertisment said that the hotel had free Wi-Fi so I thought it would be fine. Unfortunately the free Internet service was atrocious. I paid extra for an Internet service that I was told would work in my room but that proved to be even worse. Tasks online that should have taken minutes to complete literally took me hours. I complained several times to reception. Sadly even though the staff seemed to know about the problem, nothings was done about it. I ended up having to go to other places to use their Wi-Fi and was therefore barely able to make use of the facilities in the hotel. If Internet connectivity is important to you, I regret to say that I recommend you do not stay in this hotel.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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