Hotel El Faro Marbella

I wouldn't get it again, not very clean, outdated, however location is very good!

This is a great hotel where its greatest asset is its location. The beach is across the street and there are shops and restaurants everywhere. The daytime reception host seemed a bit off. At one point I’d come down to ask a question and there were already three people in line and I waited while he was talking to the person I believe taking the next shift right in front of everyone. Speaking very loudly and for five minutes all they did was talk to each other. With a line of people you should be devoting all your attention to the people in the line and then when you have no line you can take care of your own business. He made several errors with our room, but eventually straightened everything out. Overall, it’s a good hotel and the other people work in the reception desk were very nice and friendly.

Good value for money

Excellent location. Staff friendly and rooms clean.

Good location, very big room & bed, clean and good pool area

Would stay again! Has everything we needed and very close to main attraction, lots of stores and restaurants and markets nearby etc

Balcony overlooked paddle courts. Didn't need the aircon. Room needs an upgrade, ie painting, bidet cracked, flooring damaged and tiles missing on the balcony. But good size, clean and comfortable.

Hotel needs renovation.

Great location nice room with kitchen room cleaned to perfection staff lovely only slight niggle the pool isn’t heated xx I like staying here great value for money x

The room (1 bed apartment) was very spacious and clean, I couldnt believe how big it was. And the kitchen was well equipped. The location was fantastic and I didnt use the bar but it looked like it had a good offering. My only complaint was the cleaners werent as discrete as they could have been and i felt like they'd gone through my things everyday. But i would definitely stay there again

Staff were lovely, hotel was perfect for what we needed.

Very central in old town very clean highly recommended

Good location, close to the beach with plenty of places to eat and drink nearby. The only thing to note is the parking — if you plan to use the hotel’s underground car park, check it out before paying, as the space is quite tight, especially for rental cars. We had a small car and still struggled a bit, and saw others having difficulty too.

The Room was not what we booked, they falsely advertised different pictures. Photos showed a big bathroom with a walk in shower, a couch and comfortable table and chairs and none of these were in the room. The bathroom was extremely small, a completely different set up without a walk in shower. It had a difficult bathtub to get into with a small piece of glass as a door. The toilet was on top of the shower & sink so only 1 person could use it at a time & we purposely booked this room because of the spacious bathroom photos in the listing & walk in shower. The floors were unsanitary outdated floors, not the ones shown in the photos. Bugs, hair & dirt were in the room. We went to the front desk & asked for them to put us in the correct room we booked, we even spoke to the manager on the phone & they refused even though they saw the photos of the room we booked & saw it didn’t match the room they gave us & we asked them to call Expedia & they refused that as well. They saw how upset we were & were so rude about it. After actually begging for help they moved us to a room that was exactly the same as the previous one & had very dangerous broken floors that had gaps all over. They didnt even want to move us into this room because they knew it was exactly the same as the first room we were in, but they wanted us to see the room was the same. Overall horrible experience.

we had to wash our dishes, no dishsoap or sponge was provided, when we asked, they were out and they were going to place it behind our door. Never got them and had to travel out early. :)

Hotel excellent for a mid range hotel staff lovely and the rooms big with balconies very well located street not too noisy, I would come back again. Only downside the lifts very small and manual outside doors

It was little inconvenient using the bathroom. The toilet was almost underneath the sink.

The hotel is well located. Close to the beach and the old town. It has parking and a pool and bar. The rooms are large but very dated and the bathroom is tiny. The location and parking suited our purpose on this trip.

Highly not recommended

The location is excellent The hotel is very old needs update