Hotel El Guía

Hotels
9.4
/10
Exceptional
158 reviews

What Guests Say About Their Stay

Megan
10.0
/ 10
Stayed here for 5 nights, it was central to everything in the city and the staff was very kind. The bathroom door was a little tough to open/ close but not a big deal. Bedroom was bigger than expected and our room (206) has a couch which was really nice. Would definitely return in the future.
Jeffrey
10.0
/ 10
Nothing to dislike. Hotel lovely and clean. Lovely little pool area. Great location. Staff exceptional. Hotel restaurant food amazing, best paella we have had.
Jose
10.0
/ 10
Property is in a prime location. Walking distance to the Plaça and the train. Restaurant service is second to none. We were highly impressed particularly with Fran. He is so devoted and kind to everyone.
In the Area
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Castanyer, 2, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7100

Main Facilities

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Restaurant
Swimming Pool
WiFi
Staying at Hotel El Guía is a good choice when you are visiting Mallorca.
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What's around Hotel El Guía

Castanyer, 2, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7100
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Discover More About Hotel El Guía

Location


Staying at Hotel El Guía is a good choice when you are visiting Mallorca.

About Hotel El Guía

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Hotel El Guía exclusively for you.

Hotel El Guía is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel El Guía.

All facilities in Hotel El Guía

Others Hotel El Guía
Others

Hotel Services

  • Tours
  • Luggage storage
  • Multilingual staff
  • Front desk
  • Laundry service

Things to Do

  • Garden
  • Spa
  • Outdoor pool
  • Sauna

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast

General

  • Parking (surcharge)
  • Terrace

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel El Guía

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 12 to 14 for adults, and EUR 3 to 10 for children
  • Self parking fee: EUR 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system

The front desk is open daily from 8 AM - 10 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, WiFi
Check-In / Check-Out Time
From 14:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel El Guía
24
Number of floors in Hotel El Guía
3
Another facilities in Hotel El Guía
Tours, Luggage storage, Multilingual staff, Front desk, Laundry service

Frequently asked question in Hotel El Guía

What are available facilities at Hotel El Guía?
There are top facilites at Hotel El Guía such as Restaurant, Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel El Guía?
The standard check-in time at Hotel El Guía is starting from 14:00 - 22:00 while the latest check-out time is at Before 11:00
Does Hotel El Guía provide breakfast?
Yes, Hotel El Guía provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel El Guía?
Hotel El Guía is a 4.0-star hotel.
How many floors does Hotel El Guía have?
Hotel El Guía has 3 floors.
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More Reviews from Other Guests in Hotel El Guía

9.4
Exceptional
From 158 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews Hotel El Guía

Number of reviews per page
20
40
Top reviews
Megan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Stayed here for 5 nights, it was central to everything in the city and the staff was very kind. The bathroom door was a little tough to open/ close but not a big deal. Bedroom was bigger than expected and our room (206) has a couch which was really nice. Would definitely return in the future.
Rafael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Poor or too small a/c for the room size.
Jeffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nothing to dislike. Hotel lovely and clean. Lovely little pool area. Great location. Staff exceptional. Hotel restaurant food amazing, best paella we have had.
Jose
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Property is in a prime location. Walking distance to the Plaça and the train. Restaurant service is second to none. We were highly impressed particularly with Fran. He is so devoted and kind to everyone.
Tala
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Friendly and welcoming staff. As if you are coming home. Location excellent with the “ tramzia” just a small block away and the center plaza is another block away.
Mark
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I love staying at this hotel and have on numerous occasions now. The staff are fantastic. The rooms are lovely. I highly recommend it.
Alexandra
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very convenient and friendly staff.
Leonie Joan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The Hotel El Guia was perfect for our few days in Soller. The room was clean and comfortable, the breakfast was plentiful and enjoyable and the pool was just what we needed at the end of a hot day. The staff were all friendly and welcoming.
Lily
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Lovely little place to stay in ideal place in Soller and super clean and super safe
johnathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We really enjoyed our stay! The central location was perfect and made it easy to explore the area. The staff were very friendly and welcoming, which made a great impression. A couple of small things to note: the beds were a bit firm for our liking, and parking instructions could have been clearer. Also, the shower could use some repairs, though it was still usable. Overall, a pleasant stay with a lot of positives — we’d consider coming back!
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Diego Javier
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

In the heart of Soller you cannot find a better location to discover the surrounding town, including the port. It is a nice central location to take all the amazing hiking trails. They have a great number of options for breakfast that are affordable with a gorgeous patio and back patio with pool and lounge chairs.
Joseph Frontera
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Excelent service. All employees provide top service.
Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Soller is one of the best places to stay in Mallorca. El Guia fell nothing short of amazing service and good value
lorayne
6.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

This is a pleasant hotel. Our room was basic but comfortable. The bathroom was spacious and the shower was fantastic. Our main problem was the noise. It’s very noisy in the mornings, you can hear the other room’s doors slamming open and shut and the cleaning staff are yelling and chatting with each other and banging stuff around from early morning. Also the tram starts at 8am and is noisy too. If you are an early riser this would not be a problem but if you want to sleep in the morning then it is a problem!
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Gerard
icon-Family
Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Best location ever . Right next to tram and train line
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

It was magical
Judith
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

The front desk was very nice and helpful and the location was FABulous. Parking is a bit of a nightmare but doable. I think you can prebook parking with the hotel.
Robert
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

It was very good. the staff was great
Janet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Great location by the ferrocarril. Lovely rooms. Had pool & sun terrace though we didn’t use. The restaurant food was very good.
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

An older hotel with character, very centrally located and with very helpful and friendly staff who make you feel very welcome. Nice on-site restaurant.
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Hotel El Guía

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 158 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel El Guía

Number of reviews per page
20
40
Top reviews
Megan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Stayed here for 5 nights, it was central to everything in the city and the staff was very kind. The bathroom door was a little tough to open/ close but not a big deal. Bedroom was bigger than expected and our room (206) has a couch which was really nice. Would definitely return in the future.
Rafael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Poor or too small a/c for the room size.
Jeffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nothing to dislike. Hotel lovely and clean. Lovely little pool area. Great location. Staff exceptional. Hotel restaurant food amazing, best paella we have had.
Jose
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Property is in a prime location. Walking distance to the Plaça and the train. Restaurant service is second to none. We were highly impressed particularly with Fran. He is so devoted and kind to everyone.
Tala
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Friendly and welcoming staff. As if you are coming home. Location excellent with the “ tramzia” just a small block away and the center plaza is another block away.
Mark
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I love staying at this hotel and have on numerous occasions now. The staff are fantastic. The rooms are lovely. I highly recommend it.
Alexandra
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very convenient and friendly staff.
Leonie Joan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The Hotel El Guia was perfect for our few days in Soller. The room was clean and comfortable, the breakfast was plentiful and enjoyable and the pool was just what we needed at the end of a hot day. The staff were all friendly and welcoming.
Lily
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Lovely little place to stay in ideal place in Soller and super clean and super safe
johnathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We really enjoyed our stay! The central location was perfect and made it easy to explore the area. The staff were very friendly and welcoming, which made a great impression. A couple of small things to note: the beds were a bit firm for our liking, and parking instructions could have been clearer. Also, the shower could use some repairs, though it was still usable. Overall, a pleasant stay with a lot of positives — we’d consider coming back!
Read More
Diego Javier
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

In the heart of Soller you cannot find a better location to discover the surrounding town, including the port. It is a nice central location to take all the amazing hiking trails. They have a great number of options for breakfast that are affordable with a gorgeous patio and back patio with pool and lounge chairs.
Joseph Frontera
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Excelent service. All employees provide top service.
Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Soller is one of the best places to stay in Mallorca. El Guia fell nothing short of amazing service and good value
lorayne
6.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

This is a pleasant hotel. Our room was basic but comfortable. The bathroom was spacious and the shower was fantastic. Our main problem was the noise. It’s very noisy in the mornings, you can hear the other room’s doors slamming open and shut and the cleaning staff are yelling and chatting with each other and banging stuff around from early morning. Also the tram starts at 8am and is noisy too. If you are an early riser this would not be a problem but if you want to sleep in the morning then it is a problem!
Read More
Gerard
icon-Family
Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Best location ever . Right next to tram and train line
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

It was magical
Judith
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

The front desk was very nice and helpful and the location was FABulous. Parking is a bit of a nightmare but doable. I think you can prebook parking with the hotel.
Robert
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

It was very good. the staff was great
Janet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Great location by the ferrocarril. Lovely rooms. Had pool & sun terrace though we didn’t use. The restaurant food was very good.
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

An older hotel with character, very centrally located and with very helpful and friendly staff who make you feel very welcome. Nice on-site restaurant.
Number of reviews per page
20
40