Hotel Illa D'Or

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9.6
/10
Exceptional
675 reviews

What Guests Say About Their Stay

Gregory

10.0
/ 10
Beautiful property and great staff. Everything was perfect. Would definitely recommend

Sally

10.0
/ 10
The hotel was excellent. The staff were exceptionally helpful from start to finish. I would recommend booking breakfast, as it was excellent and you couldn't wish for more choice! No matter what time you turned up there was always plenty to choose from. The outdoor terrace looking out to the bay was beautiful. As we were looking for a relaxing time, we really welcomed it being an adults only hotel. Beach towels were provide, which it would have been helpful to know in advance - purely to save vital packing space! We really liked that the pool was exclusive for guests and could be accessed by your room key card. The QR code ordering for drinks brought to you at the pool, was a nice touch and was very welcome! Prices were not ridiculous either by hotel standards. The beds were very comfortable and rooms were cleaned daily - the daily chocolate delivered to your room was also a nice touch. We had a late flight on the final day and although they were unable to offer a late check out, they did enable us to make use of the pool throughout the day, store our luggage and provide us access to a courtesy room for an hour to shower before leaving. This room helpfully also had fresh towels and a hairdryer. The terrace bar does close at midnight, so a slightly later closing may be appreciated. However, there is a mini bar and room service available if needed. Thank you for a great stay. Would strongly recommend!

Matthew

10.0
/ 10
This was possibly our favorite hotel, ever. Perfect blend of timeless/classic elegance, amenities and friendly, casual service. Feels old world and modern simultaneously. Splurge for teh balcony/sea view. Really makes for a great experience.
In the Area
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Passeig de Colon, 265, Port de Pollenca, Pollença, Mallorca, Balearic Islands, Spain, 07470

Main Facilities

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This accommodation offers:
Poolside bar
Tennis court
Outdoor pool
Bicycle rental
Laundry service
Luggage storage
Elevator
Garden
Health club
Fitness center
Hotel Illa D'Or is located in area / city Pollença. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Illa D'Or

Passeig de Colon, 265, Port de Pollenca, Pollença, Mallorca, Balearic Islands, Spain, 07470
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General
Near Pollensa Port

Location
With a stay at Hotel Illa D'Or in Pollença, you'll be on the beach, within a 5-minute drive of Pollensa Port and Playa d'Albercuix. This beach hotel is 11.3 mi (18.3 km) from Playa de Muro and 8.7 mi (14.1 km) from Alcúdia Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Playa d'Albercuix - 0.5 km / 0.3 mi
La Platjola - 1.5 km / 0.9 mi
Playa del Port de Pollença - 1.6 km / 1 mi
Boquer Valley - 1.7 km / 1.1 mi
Pollensa Port - 1.8 km / 1.1 mi
Mirador Es Colomer - 2.9 km / 1.8 mi
Es Caló - 3 km / 1.9 mi
Cala Boquer - 3.8 km / 2.4 mi
Playa de Can Cullerassa - 4.4 km / 2.7 mi
Cala Molins - 4.9 km / 3.1 mi
S'Albufereta - 6.6 km / 4.1 mi
Bahia de Pollensa - 7.7 km / 4.8 mi
Formentor Beach - 7.8 km / 4.8 mi
Cala del Pi de la Posada - 7.8 km / 4.9 mi
Roman Bridge - 8.1 km / 5 mi

The nearest major airport is Palma de Mallorca Airport (PMI) - 69.7 km / 43.3 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a hot tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Pollença? This hotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining
Grab a bite at Restaurante 1929, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.

Rooms
Make yourself at home in one of the 120 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Hotel Illa D'Or

Facility

  • Poolside bar
  • Tennis court
  • Outdoor pool
  • Bicycle rental
Swimming Pool Hotel Illa D'Or
Swimming Pool
Entertainment Facility Hotel Illa D'Or
Entertainment Facility
Fitness Center Hotel Illa D'Or
Fitness Center
Lobby Hotel Illa D'Or
Lobby
Accommodation Services Hotel Illa D'Or
Accommodation Services

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • TV lounge
  • Health club
  • Garden
  • Spa
  • Beach towel
  • Outdoor pool
  • Sauna

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

General

  • Banquet

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Conference rooms

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center
  • Tennis court

Accommodation Policy & General Information in Hotel Illa D'Or

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Illa D'Or
120
Number of floors in Hotel Illa D'Or
5
Another facilities in Hotel Illa D'Or
Babysitting with surcharge, TV lounge, Health club, Garden, Spa

Frequently asked question in Hotel Illa D'Or

What is normal check-in & check-out time at Hotel Illa D'Or?
The standard check-in time at Hotel Illa D'Or is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Illa D'Or provide breakfast?
Yes, Hotel Illa D'Or provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Illa D'Or?
Hotel Illa D'Or is a 4.5-star hotel.
How many floors does Hotel Illa D'Or have?
Hotel Illa D'Or has 5 floors.
How many rooms are available at Hotel Illa D'Or?
Hotel Illa D'Or has 120 rooms in total.
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More Reviews from Other Guests in Hotel Illa D'Or

9.6
Exceptional
From 675 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.6

Service and Facilites

9.6

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Traveler Reviews Hotel Illa D'Or

Number of reviews per page
20
40
Top reviews
simon
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Old school class
Michael
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I rarely write negative reviews, but I feel obligated to share this so other travelers don’t book the Illa d’Or apartments expecting the four-star experience being advertised. The apartments feel completely separate from—and frankly forgotten by—the main hotel. They are tucked away with little attention from staff, and our apartment had a terrible smell, inadequate air conditioning, significant noise, cleanliness issues, and mold in the shower. Nothing about the experience felt remotely four-star. At best, I would consider the apartments three-star accommodation, and even that feels generous. The most misleading part is that when booking through Hotel Illa d’Or, you naturally expect the same level of quality, cleanliness, service, and hospitality associated with the hotel. That was absolutely not our experience. The apartments felt like an entirely different property. I do want to specifically recognize Monica, the Guest Experience Manager, who was incredibly kind and professional. She genuinely listened to our concerns and graciously accommodated us for one night in the main hotel, which we greatly appreciated. Unfortunately, we had to return to the apartment for our second and final night. Mallorca is beautiful, and we had been looking forward to ending our trip here. Instead, our final two days were overshadowed by accommodations we were uncomfortable staying in, which was incredibly disappointing. I’m writing this review primarily so others understand what they’re booking
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Gregory
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful property and great staff. Everything was perfect. Would definitely recommend
Sally
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was excellent. The staff were exceptionally helpful from start to finish. I would recommend booking breakfast, as it was excellent and you couldn't wish for more choice! No matter what time you turned up there was always plenty to choose from. The outdoor terrace looking out to the bay was beautiful. As we were looking for a relaxing time, we really welcomed it being an adults only hotel. Beach towels were provide, which it would have been helpful to know in advance - purely to save vital packing space! We really liked that the pool was exclusive for guests and could be accessed by your room key card. The QR code ordering for drinks brought to you at the pool, was a nice touch and was very welcome! Prices were not ridiculous either by hotel standards. The beds were very comfortable and rooms were cleaned daily - the daily chocolate delivered to your room was also a nice touch. We had a late flight on the final day and although they were unable to offer a late check out, they did enable us to make use of the pool throughout the day, store our luggage and provide us access to a courtesy room for an hour to shower before leaving. This room helpfully also had fresh towels and a hairdryer. The terrace bar does close at midnight, so a slightly later closing may be appreciated. However, there is a mini bar and room service available if needed. Thank you for a great stay. Would strongly recommend!
Read More
Matthew
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was possibly our favorite hotel, ever. Perfect blend of timeless/classic elegance, amenities and friendly, casual service. Feels old world and modern simultaneously. Splurge for teh balcony/sea view. Really makes for a great experience.
christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

An elegant and quite hotel, very well positioned on the sea with excellent access and services. The only negative comment I can mention is that it was sometimes difficult to find a sunbed as some guests insisted on reserving empty beds for hours with towels and personal effects.
Karen
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely stay
Martin
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff were amazing, friendly and professional, nothing was too much trouble. Superb breakfast buffet.
jane
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staff quite rigid, often pointed to someone else to answer a simple question like how to get to the pool area, pool area disappointing, limited sun beds by the beach and travellers putting towels down at stupid o’clock, cleaner came into my room without knocking and did the same to 2 of my party, no apology given.
CRAIG
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We are regular visitors. There are lots of returning guests. For a good reason. This is a wonderful hotel, spotless, modern yet full of character which is not easy to achieve. The staff are friendly, helpful and efficient in equal measure. You must go.
Warren
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Where to start, when somewhere is this wonderful it's difficult to pick out the stand out things when everything is a stand out thing! Staff are incredible and the true asset to this hotel, it's so obvious that they really love
Sebastian
icon-
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent stay - highly recommend
Leslie
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The property was lovely. Staff was helpful. So convenient for the pinewalk.
Dawn
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Lovely hotel, excellent staff
penny
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Lovely location
adrie
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Perfect
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The apartment was well designed, very clean with an outlook over the lovely pool. Staff were great obliging and attentive
Tanja
icon-with Partner
with Partner
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Great time,
Mario Mark Del
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great location and facilities, with helpful staff.
Mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We stayed there partly because we wanted to use the steam sauna and spa was advertised. However they did not maintain the sauna and mastered not available.
Number of reviews per page
20
40

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