Jaime Salou Family Resort

Buena experiencia para ir con niño, se entretienen mucho con las actividades que hacen allí. La comida sinceramente no me gustó pero bueno por lo que cuesta esta bien.

Great location - lovely pool areas to suit all ages- added bonus of slides and nice splash area for toddlers. Hotel is mainly Spanish clientele. Lots of choice in the food hall- reception staff helpful - big shout out to Hector who was very accommodating. Always managed to get a subbed although came down to pool area around noon each day

Très longue attente pour être servi aux bars Sinon le reste très bien

Cleaning done every day towels changed every day but the food let it down lot's of different choices but cold

The property is outdated , the air conditioner in the room didn’t work properly since is adjuntes centrally. Room was extremely hot and unpleasant to sleep.

Fantastic stay, value for money, newly renovated

Lovely hotel, very friendly and helpful staff. Only downside for me was the lack of coffee making facilities in the room or available on property in the mornings.

Nice place. I am recomend for others if you able to live without aircon. And USB power.

Lovely stay

Hi just to say room was lovely staff very helpful 2 nice outdoor pools and 1 inside pool Good was good

Para empezar durante la reserva solicité que si podría modificar la reserva de MP a TI, me dijeron que no era temporada y al llegar resultó que había gente con TI. Pregunté expresamente si la piscina climatizada estaba en uso y me dijeron que si, pero estaba cerrada por obras. Uno de mis hijos se puso enfermo y no modifique la reserva de habitación pero considerando que íbamos a estar 5 días podrían hacer retirado el cargo de las comidas al ser buffet, no lo hicieron cobrándome 5 días de comidas no consumidas. 2 días además las pedimos para PICNIC y te dan una miserable bolsa con una botella de agua, una manzana y un Sandwich de salami, siempre lo mismo. En hoteles de mucha menos categoría nos han dado un picnic de desayuno muchísimo más completo y elaborado que eso que en teoría es una comida completa de un buffet que no consumes. Sobre la limpieza de la habitación es barrer de mala manera, porque observé que una etiqueta de una camiseta que estaba en el suelo del baño permaneció en el mismo sitio los 5 días. Y las sábanas, mi hijo de 3 años las mancho y por ello puedo comprobar que las sabanas eran las mismas. Estirada la cama sin cambiar sábanas. Las instalaciones están bien, pero hay detalles fácilmente subsanables que consiguen dejarte con mal sabor de boca a la salida. Había ido más veces a este hotel pero no repetiré .

stayed here many times grat family hotel / food great / easy walking o shoping malls

Excellent location

Breakfast was ok but food was cold, other meals offered were overcooked / undercooked even freshly cooked meats and fish were left to go cold. I had suckling pig pieces which were either very fatty or so hard you could not bite it. Some of the cutlery was dirty. We were dissapointed. When we arrived we were given a timetable for meals which was incorrect and the receptionist even underlined the incorrect times so we would be aware. The last morning i could see silverfish running across the sheets on my bed. I dont feel hygiene is important enough there.

Fantastic family resort

First and last time booking in to a place like this. The bad feelings about this place start as soon as you arrive and try to park in the hotel, only to be told in Spanish, from what we could make out that there was no parking, we had to park outside and go check in. Check-in tell us there are no spaces, and if any come available it was €24 PER NIGHT to park there. So you are left scrambling trying to find somewhere to park. There were just so many people and it's like the place is just not set up for it. Badly designed hotel with too many bottle necks in the dining areas and access areas in and out of the pool areas means you are fighting your way around and through throngs of people. Not enough staff in the bar areas means there are constant long queues, when there is ample space in the bars to accommodate 2, 3 or 4 more staff to make things run smoother. Around the pools is just a warzone with hundreds of people almost sitting on top of each other, the sun loungers are packed in tight rows and the clientele there don't seem to have any concept of personal space and inconvenience to others. We managed to find a quieter area away from the pool which we went to every day, but there was a scramble to get one of the few parasols in the place to shade our kid from the sun. If you don't time it right, and it took us a few days to work it out, the restaurants are chaos. So many people just running around with plates and drinks crashing in to each other, plates piled high.

Fui con mi marido de aniversario pedimos habitación doble , a nuestra llegada nos explicaron muy rápido puesto k había colas nos dieron una habitación con tres camas. Y no pudieron solucionar almenos podían haber ofrecido juntar camas y poner sabanas grandes de matrimonio pero no los baños un poco escasos sin nada para poner neceser y algo anticuados pintados como hace años no una colcha por si tenías frío como fue mi caso me tuve que tapar con toalla fui a recepción y me dijo k me habían dado esa por k había lleno absoluto pero podían avisar y la piscina tema hamacas imposible a las 8 ya estaban jodas cojidas debían plantearse o cobrar o desocupar si llevan rato sin usarse en fin eso pasa por ser agosto por lo demás bueno bien y aparcar una odisea y en el parking hotel excesivo 25 euros día vamos no en hoteles de 4 estrellas lo vi

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El chico de recepción muy buen trabajador

Only average hotel ,check in was slow as it was very busy