Hotel Ona Don Juan

Hotels
6.2
/10
Pleasant
390 reviews

What Guests Say About Their Stay

Laura

10.0
/ 10
Overall stay was pleasant Dining options some lacking Clean I would say there again

samantha

10.0
/ 10
Very good value hotel. The children's swimming isn't heated and was freezing compared with the main swimming pools

glendaw

10.0
/ 10
we cant fault the hotel or resort or the local businesses which were open. the only problem was, it was a little bit early in the season and there wasnt a lot of choice for eating or drinking out as a lot of places were still closed. Lloret itself is a lovely place with a very nice beach area. It will no doubt be a different type of holiday in peak season, but for a break off season we found it nice and relaxing and pleasantly warm ( needed a cardi in the evenings ). It is an ideal location for travel to other areas, with a good bus service and links to train. In the hotel, if you like dancing it is superb. ( every night ) We dont dance but enjoyed watching. We were the only English staying at the time, it was nearly all spanish, and they enjoyed their dancing. We felt like some of the youngest in there and we are 50!! It was very entertaining as we love to people watch. We enjoyed a day in Barcelona. We got the bus and train and it was no hassle at all, relatively inexpensive. So much better service than English buses and trains. We would definately return, maybe a few weeks later next time.
In the Area
See Map
Carrer de la Riera, 77, Lloret de Mar, Girona, Catalunya, Spain, 17310

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Ona Don Juan is a good choice when you are visiting Lloret de Mar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Ona Don Juan

Carrer de la Riera, 77, Lloret de Mar, Girona, Catalunya, Spain, 17310
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Discover More About Hotel Ona Don Juan

Location


Staying at Hotel Ona Don Juan is a good choice when you are visiting Lloret de Mar.

About Hotel Ona Don Juan

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Ona Don Juan exclusively for you.

Get precious and unforgettable moment during your stay at Hotel Ona Don Juan.

All facilities in Hotel Ona Don Juan

Others Hotel Ona Don Juan
Others

General

  • Smoking area
  • Ballroom
  • Reception hall
  • Parking (surcharge)
  • Terrace

Hotel Services

  • Tours
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Outdoor pool
  • Garden
  • Library

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Outdoor tennis court
  • Game room
  • Billiard

Family-friendly Facilities

  • Kids club
  • Children pool

Business Facilities

  • Meeting rooms
  • Business center

Kids and Pets

  • Supervised childcare

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Ona Don Juan

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 18 per day
  • In-room safe fee: EUR 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.98 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The property is closed between October 13 and March 25.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Ona Don Juan
869
Number of floors in Hotel Ona Don Juan
7
Another facilities in Hotel Ona Don Juan
Smoking area, Ballroom, Reception hall, Parking (surcharge), Terrace

Frequently asked question in Hotel Ona Don Juan

What are available facilities at Hotel Ona Don Juan?
There are top facilites at Hotel Ona Don Juan such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ona Don Juan?
The standard check-in time at Hotel Ona Don Juan is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Ona Don Juan provide breakfast?
Yes, Hotel Ona Don Juan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Ona Don Juan?
Hotel Ona Don Juan is a 4.0-star hotel.
How many floors does Hotel Ona Don Juan have?
Hotel Ona Don Juan has 7 floors.
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More Reviews from Other Guests in Hotel Ona Don Juan

6.2
Pleasant
From 390 reviews
Cleanliness

6.8

Room Comfort

6.0

Location

7.6

Service and Facilites

6.6

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Most Relevant
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Traveler Reviews Hotel Ona Don Juan

Number of reviews per page
20
40
Top reviews
Jamie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Firstly, the hotel had a Good location, friendly staff and good food. Disappointing that the snack bar was closed during our stay and all inclusive drinks was limited and only until 10:30, hot drinks were also limited to morning times. Entertainment was lacklustre and mainly for an older audience. The hotel rooms were basic but were cleaned daily. Overall an ok stay, but you could get better for the price.
Read More
Munir
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

There is nothing to like because the hotel is in poor condition. Lifts don't work properly, loose tiles everywhere, horrible mattresses and beds, air conditioner is bad shape, mold in all bathroom, the stairs are not safe and Impossible that hotel holds 4 stars, that's false information.
Nikolai
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

i spent only one night.
Jonathan
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Dining room, gave us all anxiety it was like trying to get fed in a refuge camp, too many people and limited choice, getting some chips was like a lottery with your odds being low at best, breakfast was terrible standard and for love of god who on this planet thinks it’s acceptable to have an English Breakfast without beans, come on Don Juan get some Beans……. Over all ok for the price
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Elena
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

очень плохой отель
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Overall stay was pleasant Dining options some lacking Clean I would say there again
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

Easy to get a sunbed as they had a non.reserving rule. Plenty of european guests who.were rude. Food bland and repetative. All.inclusive only available at 2 mini.bars. made u feel like a leper although you had paid alot of money. Plastic cups exchanged for tickets. Entertainment rubbish
Verified traveler
6.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Hotel przeznaczony bardziej dla rodzin z dziecmi niz dla osob ktore chca wypoczac. Pyszne i rozmaite jedzenie, ale strasznie zatłoczona restauacja Cena nie adekwatna do standardu
Fred
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

Elevator smells very bad ,one is all the time no service,it s not 4* ,not enough personal on reception desk...
Senga
2.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

Experience completely ruined by building works right outside of our room! Constant noise and pool out of action. No mention of this when booking, wouldn’t have booked if I had known.
Alwyn
6.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

Stayed for a couple of nights here, can't say the receptionist was the most welcoming, simple check in and rooms are in that direction, I believe the hotel is also an all. Inclusive resort, can't comment on that as we was room only, huge hotel and seemed a good atmosphere among the guests, food swimming pool and large restaurant, price reflected good overall, an excellent location
Read More
Molly
8.0
/10
Reviewed 403 week(s) ago

Hotels.com verified review

Very dated compared to other 4* hotels, breakfast could do with some improvement, the pool was nice and the rooms were clean, ok for a short break!
P
6.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

Hotel overall is decent. We arrived late at night, the gentleman behind the desk was point blank rude. Just a heads up if you book online you must email the confirmation to the hotel email address when you get there. We had no idea we were to do that. He then printed off a bill for city tax and snatched the money out of our hand. Not a great start to our holiday. Basic customer service skills needed. The staff in the bar were amazing. The hotel is clean and location is good.
Read More
Verified traveler
4.0
/10
Reviewed 409 week(s) ago

Expedia Group verified review

The first room we had was terrible, beds where uncomfortable, rubbish everywhere and in general a disappointment. Second room we had in which we had to send an extra €80 for was good and maintained well. The food was poor it was undercooked and didn’t taste very nice at all. The transfer from girona airport was good going to Lloret de Mar was fine but our ticket did not work at all on the way back. As the result of this I had to spend an extra for me and my girlfriend to get to the airport.
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Elena
4.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

This was one of my most unpleasant experiences yet. The Hotel did not meet my expectations of a 4 star venue. The staff were the most unfriendly I have ever met except for one young afternoon barman who at least did pass the time of day when we met.. I travelled alone and was there for a six day short break and not once did any staff try to talk to me.There were no smiles, greetings or pleasantries at all. I felt completely out of place. The entire hotel seemed to be full of Spanish guests, whom the hotel only seemed to cater for. The bedroom was terrible. Narrow, uncomfortable single beds. No soundproofing, could hear every noise in vicinity including the rooms on either side and the balcony faced a concrete wall full of pipes. The pool side was the only nice feature. the entertainment was very poor, same every night. the food was okay.
Read More
samantha
10.0
/10
Reviewed 455 week(s) ago

Expedia Group verified review

Very good value hotel. The children's swimming isn't heated and was freezing compared with the main swimming pools
Paul
8.0
/10
Reviewed 460 week(s) ago

Expedia Group verified review

Good fun hotel. nice mix of all ages. Really nice staff. Good to see a lifeguard everyday at the pools keeping the kids sage. Just nice hotel at a decent price.
Verified traveler
8.0
/10
Reviewed 508 week(s) ago

Hotels.com verified review

Had a really good stay and would book this hotel again.
Jesse75
2.0
/10
Reviewed 508 week(s) ago

Expedia Group verified review

Awful staff, very rude and unhelpful. Very dated venue where no one speaks any English. Food is the same everyday. We booked a quadruple room on Expedia site but when you got there it was a standard room with two single beds. We could hardly move. Was told by staff that they only ever do stanard rooms?? Do not book this hotel. It was our worst experiance ever.
Read More
Verified traveler
6.0
/10
Reviewed 513 week(s) ago

Hotels.com verified review

Tired hotel that needs renos. Beds just a metal frame.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Ona Don Juan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.2
Pleasant
From 390 reviews
Cleanliness

6.8

Room Comfort

6.0

Location

7.6

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Ona Don Juan

Number of reviews per page
20
40
Top reviews
Jamie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Firstly, the hotel had a Good location, friendly staff and good food. Disappointing that the snack bar was closed during our stay and all inclusive drinks was limited and only until 10:30, hot drinks were also limited to morning times. Entertainment was lacklustre and mainly for an older audience. The hotel rooms were basic but were cleaned daily. Overall an ok stay, but you could get better for the price.
Read More
Munir
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

There is nothing to like because the hotel is in poor condition. Lifts don't work properly, loose tiles everywhere, horrible mattresses and beds, air conditioner is bad shape, mold in all bathroom, the stairs are not safe and Impossible that hotel holds 4 stars, that's false information.
Nikolai
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

i spent only one night.
Jonathan
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Dining room, gave us all anxiety it was like trying to get fed in a refuge camp, too many people and limited choice, getting some chips was like a lottery with your odds being low at best, breakfast was terrible standard and for love of god who on this planet thinks it’s acceptable to have an English Breakfast without beans, come on Don Juan get some Beans……. Over all ok for the price
Read More
Elena
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

очень плохой отель
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Overall stay was pleasant Dining options some lacking Clean I would say there again
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

Easy to get a sunbed as they had a non.reserving rule. Plenty of european guests who.were rude. Food bland and repetative. All.inclusive only available at 2 mini.bars. made u feel like a leper although you had paid alot of money. Plastic cups exchanged for tickets. Entertainment rubbish
Verified traveler
6.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Hotel przeznaczony bardziej dla rodzin z dziecmi niz dla osob ktore chca wypoczac. Pyszne i rozmaite jedzenie, ale strasznie zatłoczona restauacja Cena nie adekwatna do standardu
Fred
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

Elevator smells very bad ,one is all the time no service,it s not 4* ,not enough personal on reception desk...
Senga
2.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

Experience completely ruined by building works right outside of our room! Constant noise and pool out of action. No mention of this when booking, wouldn’t have booked if I had known.
Alwyn
6.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

Stayed for a couple of nights here, can't say the receptionist was the most welcoming, simple check in and rooms are in that direction, I believe the hotel is also an all. Inclusive resort, can't comment on that as we was room only, huge hotel and seemed a good atmosphere among the guests, food swimming pool and large restaurant, price reflected good overall, an excellent location
Read More
Molly
8.0
/10
Reviewed 403 week(s) ago

Hotels.com verified review

Very dated compared to other 4* hotels, breakfast could do with some improvement, the pool was nice and the rooms were clean, ok for a short break!
P
6.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

Hotel overall is decent. We arrived late at night, the gentleman behind the desk was point blank rude. Just a heads up if you book online you must email the confirmation to the hotel email address when you get there. We had no idea we were to do that. He then printed off a bill for city tax and snatched the money out of our hand. Not a great start to our holiday. Basic customer service skills needed. The staff in the bar were amazing. The hotel is clean and location is good.
Read More
Verified traveler
4.0
/10
Reviewed 409 week(s) ago

Expedia Group verified review

The first room we had was terrible, beds where uncomfortable, rubbish everywhere and in general a disappointment. Second room we had in which we had to send an extra €80 for was good and maintained well. The food was poor it was undercooked and didn’t taste very nice at all. The transfer from girona airport was good going to Lloret de Mar was fine but our ticket did not work at all on the way back. As the result of this I had to spend an extra for me and my girlfriend to get to the airport.
Read More
Elena
4.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

This was one of my most unpleasant experiences yet. The Hotel did not meet my expectations of a 4 star venue. The staff were the most unfriendly I have ever met except for one young afternoon barman who at least did pass the time of day when we met.. I travelled alone and was there for a six day short break and not once did any staff try to talk to me.There were no smiles, greetings or pleasantries at all. I felt completely out of place. The entire hotel seemed to be full of Spanish guests, whom the hotel only seemed to cater for. The bedroom was terrible. Narrow, uncomfortable single beds. No soundproofing, could hear every noise in vicinity including the rooms on either side and the balcony faced a concrete wall full of pipes. The pool side was the only nice feature. the entertainment was very poor, same every night. the food was okay.
Read More
samantha
10.0
/10
Reviewed 455 week(s) ago

Expedia Group verified review

Very good value hotel. The children's swimming isn't heated and was freezing compared with the main swimming pools
Paul
8.0
/10
Reviewed 460 week(s) ago

Expedia Group verified review

Good fun hotel. nice mix of all ages. Really nice staff. Good to see a lifeguard everyday at the pools keeping the kids sage. Just nice hotel at a decent price.
Verified traveler
8.0
/10
Reviewed 508 week(s) ago

Hotels.com verified review

Had a really good stay and would book this hotel again.
Jesse75
2.0
/10
Reviewed 508 week(s) ago

Expedia Group verified review

Awful staff, very rude and unhelpful. Very dated venue where no one speaks any English. Food is the same everyday. We booked a quadruple room on Expedia site but when you got there it was a standard room with two single beds. We could hardly move. Was told by staff that they only ever do stanard rooms?? Do not book this hotel. It was our worst experiance ever.
Read More
Verified traveler
6.0
/10
Reviewed 513 week(s) ago

Hotels.com verified review

Tired hotel that needs renos. Beds just a metal frame.
Number of reviews per page
20
40