Hotel Palacio del Mar

Hotels
8.2
/10
Very Good
182 reviews

What Guests Say About Their Stay

Thomas
10.0
/ 10
This property is at the edge of town, but if you have a car and want less hassle with parking and crowds, stay here. The staff is very nice, and they have a popular bar and cafeteria, even at the edge of town
Jose
10.0
/ 10
The person at the front desk assisted me to obtaine medication I left at my previous hotel stay. She coordinated the delivery to me of the medication. Well beyond her responsibilities.
Alan
10.0
/ 10
Staff were very friendly at check-in and in the bar. Room was huge and it looked like the hallway had recently been refreshed with a new carpet. Highly recommend.
In the Area
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Calle Alcalde Vega Lamera, 5, Santander, Cantabria, Spain, 39005

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Palacio del Mar is located in area / city Santander. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Palacio del Mar

Calle Alcalde Vega Lamera, 5, Santander, Cantabria, Spain, 39005
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Discover More About Hotel Palacio del Mar

Location


Hotel Palacio del Mar is located in area / city Santander.

About Hotel Palacio del Mar

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Palacio del Mar exclusively for you.

Hotel Palacio del Mar is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Palacio del Mar.

All facilities in Hotel Palacio del Mar

Others Hotel Palacio del Mar
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting facilities
  • Business center
  • Conference rooms

General

  • Banquet
  • Terrace

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Palacio del Mar

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 16 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 11 per night
  • Rollaway bed fee: EUR 44 per night
  • Hosted evening meal: EUR 22

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. During low season (November 4-December 28), guests booked in Half Board or Full Board rates receive meals in the coffee shop.

The following facilities are closed seasonally each year. They will be closed from September 1 to September 8:
  • Swimming pool
The following facilities are closed on Christmas Eve and New Year's Eve:
  • Bar/lounge

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Palacio del Mar
67
Number of floors in Hotel Palacio del Mar
6
Another facilities in Hotel Palacio del Mar
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Hotel Palacio del Mar

What are available facilities at Hotel Palacio del Mar?
There are top facilites at Hotel Palacio del Mar such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Palacio del Mar?
The standard check-in time at Hotel Palacio del Mar is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Palacio del Mar provide breakfast?
Yes, Hotel Palacio del Mar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Palacio del Mar?
Hotel Palacio del Mar is a 4.0-star hotel.
How many floors does Hotel Palacio del Mar have?
Hotel Palacio del Mar has 6 floors.
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More Reviews from Other Guests in Hotel Palacio del Mar

8.2
Very Good
From 182 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.0

Service and Facilites

8.4

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Most Relevant
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Traveler Reviews Hotel Palacio del Mar

Number of reviews per page
20
40
Top reviews
Thomas
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

This property is at the edge of town, but if you have a car and want less hassle with parking and crowds, stay here. The staff is very nice, and they have a popular bar and cafeteria, even at the edge of town
Maria Teresa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Comfortable big room, quiet and helpful staff.
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The person at the front desk assisted me to obtaine medication I left at my previous hotel stay. She coordinated the delivery to me of the medication. Well beyond her responsibilities.
Luis
icon-Leisure
Leisure
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Good hotel, quiet area
stephen
2.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

Shocking treatment by both the hotel and hotels.com We were treated with utter contempt by the venue who after much complaining refunded some of our money, very small percentage. Hotels.com also refused to refund the rewards used even though they mis sold the services and standard of the hotel. Hotels.com service even worse than the hotel, as a loyal customer with in excess of 1000 booking over 10 years I am disgusted. Both should be ashamed of themselves
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Peter
8.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

Our ferry was late in and we didn’t get to the Hotel until about 11pm, we had booked a meal in the restaurant in advance and the staff waited for us a cooked us a meal, which was excellent and the staff were fantastic they couldn’t do enough for us. The room was roomy and set out well and a comphy bed, when we put the TV there was no English speaking channels a bit disappointing but not the end of the world. The breakfast was excellent and value for money, this Hotel was very nice and would stay again and spend a few days in Santander in the future, we would recommend this hotel excellent.
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Verified traveler
6.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

The location of the hotel was excellent with s short walk to the bus station and the beach. However, the hotel is a bit tired looking especially the bar and dining area. Also the staff in the bar were often very difficult to find and breakfast was very overpriced and very basic. Overall we would certainly return to Santander as it is a beautiful city but would definitely give this hotel a wide berth.
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David
8.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Well appointed rooms although could do with more attention to cleaning. Friendly staff. Bar and restaurant OK
Alan
10.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

Staff were very friendly at check-in and in the bar. Room was huge and it looked like the hallway had recently been refreshed with a new carpet. Highly recommend.
Verified traveler
8.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Nice stay - very close to beach and convenient to University.
Verified traveler
10.0
/10
Reviewed 435 week(s) ago

Expedia Group verified review

Very relaxing and comfortable after a stressful car journey. Fabulous staff. Swift check in. Wonderful room. Great location. Fabulous bar round the back of the hotel with dancing to the early hours.
Geoffrey
8.0
/10
Reviewed 481 week(s) ago

Hotels.com verified review

Room was great. Separate sitting area. Huge bedroom, massage bed very comfortable. Pity we were staying only one night as we had just come from the ferry. Got the room at a good price.
Verified traveler
8.0
/10
Reviewed 513 week(s) ago

Hotels.com verified review

We decided to get away for a weekend and booked this hotel in Santander. The room was much bigger than we expected for what we paid and the bathroom had a sizeable shower and bathtub. We didn't have breakfast there but there are a few nice cafes around. The staff were great and we felt very welcome! Would definitely recommend this hotel ... We went in February but it must be great in the summer!
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Frederick
8.0
/10
Reviewed 543 week(s) ago

Expedia Group verified review

Lovely 6 days. Beautiful beaches and walks. City of Santander very interesting and very Spanish, not much spoken English which was a bit of a problem. Tourist office only dealt with Santander and not surrounding coast or area which was a bit of a problem, until we worked out where we thought we wanted to go to and found the appropropriate bus timetable at the bus station. We had no car. We found visiting Bilbao for the Guggenheim ok, but you needed to book the bus a day or so ahead, as all the early buses (9.00 am.) were full and the next one with some spaces, not many, was at 11.00 a.m. a bit later than we wanted to go, but it worked out ok and was a great museum to visit.
Read More
Verified traveler
8.0
/10
Reviewed 549 week(s) ago

Expedia Group verified review

We stayed in a junior suite and it was excellent the space was fab the only downside is the room was a little tired nothing a coat of paint wouldn't sort The balcony could do with a sweep n clean the room would benefit from air conditioning
Doug91
4.0
/10
Reviewed 556 week(s) ago

Expedia Group verified review

The hotel is very dated and dull. It definitely needs renovated and brought into 2015. Room had mould on the ceiling and all over the curtains, the bed was uncomfortable and the hallway stank of cigarette smoke even though it was supposedly non smoking. We tried to use the bar once but waited 20mins on a member of staff before giving up. Staff we encounterd were pleasant and hotel is close to Santander centre. Wouldn't stay again.
Read More
Maria
2.0
/10
Reviewed 583 week(s) ago

Hotels.com verified review

Once again i booked this hotel as per yours rating and as with the last hotel i booked with u it was a great diappointment as i was with the last one do u check out these places u aadvertise i think not this time i did not stay there i found i hotel more suitable i will not be using u again
Rich Brueckner
10.0
/10
Reviewed 588 week(s) ago

Hotels.com verified review

My suite was very nice, roomy, and clean. Looking at this hotel from the outside, you would never know.
Night after the ferry trip
8.0
/10
Reviewed 604 week(s) ago

Hotels.com verified review

Hotel was simple enough to find after a delayed overnight crossing. Staff really helpful and allowed us to squeeze 3 motorbikes into one parking space. Breakfast was everything we needed and the scrambled eggs renewed as soon as we asked. Room was really spacious and perfect for us. Overall great value.
Verified traveler
8.0
/10
Reviewed 608 week(s) ago

Hotels.com verified review

The hotel is in a fairly nice location, as it is only a few minutes away from the beach. It is also about a 20 minute walk away from the center. The hotel staff was friendly and helpful. The room was nice and spacious (separate living room area with couch, table and tv). There is also another tv in the bedroom. There is a wonderful gym located nearby. As a guest of the hotel, you can go to the gym for free. The only negative about this hotel is that the buffet breakfast was extremely overpriced and did not offer many food options.
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Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Palacio del Mar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 182 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Palacio del Mar

Number of reviews per page
20
40
Top reviews
Thomas
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

This property is at the edge of town, but if you have a car and want less hassle with parking and crowds, stay here. The staff is very nice, and they have a popular bar and cafeteria, even at the edge of town
Maria Teresa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Comfortable big room, quiet and helpful staff.
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The person at the front desk assisted me to obtaine medication I left at my previous hotel stay. She coordinated the delivery to me of the medication. Well beyond her responsibilities.
Luis
icon-Leisure
Leisure
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Good hotel, quiet area
stephen
2.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

Shocking treatment by both the hotel and hotels.com We were treated with utter contempt by the venue who after much complaining refunded some of our money, very small percentage. Hotels.com also refused to refund the rewards used even though they mis sold the services and standard of the hotel. Hotels.com service even worse than the hotel, as a loyal customer with in excess of 1000 booking over 10 years I am disgusted. Both should be ashamed of themselves
Read More
Peter
8.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

Our ferry was late in and we didn’t get to the Hotel until about 11pm, we had booked a meal in the restaurant in advance and the staff waited for us a cooked us a meal, which was excellent and the staff were fantastic they couldn’t do enough for us. The room was roomy and set out well and a comphy bed, when we put the TV there was no English speaking channels a bit disappointing but not the end of the world. The breakfast was excellent and value for money, this Hotel was very nice and would stay again and spend a few days in Santander in the future, we would recommend this hotel excellent.
Read More
Verified traveler
6.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

The location of the hotel was excellent with s short walk to the bus station and the beach. However, the hotel is a bit tired looking especially the bar and dining area. Also the staff in the bar were often very difficult to find and breakfast was very overpriced and very basic. Overall we would certainly return to Santander as it is a beautiful city but would definitely give this hotel a wide berth.
Read More
David
8.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Well appointed rooms although could do with more attention to cleaning. Friendly staff. Bar and restaurant OK
Alan
10.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

Staff were very friendly at check-in and in the bar. Room was huge and it looked like the hallway had recently been refreshed with a new carpet. Highly recommend.
Verified traveler
8.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

Nice stay - very close to beach and convenient to University.
Verified traveler
10.0
/10
Reviewed 435 week(s) ago

Expedia Group verified review

Very relaxing and comfortable after a stressful car journey. Fabulous staff. Swift check in. Wonderful room. Great location. Fabulous bar round the back of the hotel with dancing to the early hours.
Geoffrey
8.0
/10
Reviewed 481 week(s) ago

Hotels.com verified review

Room was great. Separate sitting area. Huge bedroom, massage bed very comfortable. Pity we were staying only one night as we had just come from the ferry. Got the room at a good price.
Verified traveler
8.0
/10
Reviewed 513 week(s) ago

Hotels.com verified review

We decided to get away for a weekend and booked this hotel in Santander. The room was much bigger than we expected for what we paid and the bathroom had a sizeable shower and bathtub. We didn't have breakfast there but there are a few nice cafes around. The staff were great and we felt very welcome! Would definitely recommend this hotel ... We went in February but it must be great in the summer!
Read More
Frederick
8.0
/10
Reviewed 543 week(s) ago

Expedia Group verified review

Lovely 6 days. Beautiful beaches and walks. City of Santander very interesting and very Spanish, not much spoken English which was a bit of a problem. Tourist office only dealt with Santander and not surrounding coast or area which was a bit of a problem, until we worked out where we thought we wanted to go to and found the appropropriate bus timetable at the bus station. We had no car. We found visiting Bilbao for the Guggenheim ok, but you needed to book the bus a day or so ahead, as all the early buses (9.00 am.) were full and the next one with some spaces, not many, was at 11.00 a.m. a bit later than we wanted to go, but it worked out ok and was a great museum to visit.
Read More
Verified traveler
8.0
/10
Reviewed 549 week(s) ago

Expedia Group verified review

We stayed in a junior suite and it was excellent the space was fab the only downside is the room was a little tired nothing a coat of paint wouldn't sort The balcony could do with a sweep n clean the room would benefit from air conditioning
Doug91
4.0
/10
Reviewed 556 week(s) ago

Expedia Group verified review

The hotel is very dated and dull. It definitely needs renovated and brought into 2015. Room had mould on the ceiling and all over the curtains, the bed was uncomfortable and the hallway stank of cigarette smoke even though it was supposedly non smoking. We tried to use the bar once but waited 20mins on a member of staff before giving up. Staff we encounterd were pleasant and hotel is close to Santander centre. Wouldn't stay again.
Read More
Maria
2.0
/10
Reviewed 583 week(s) ago

Hotels.com verified review

Once again i booked this hotel as per yours rating and as with the last hotel i booked with u it was a great diappointment as i was with the last one do u check out these places u aadvertise i think not this time i did not stay there i found i hotel more suitable i will not be using u again
Rich Brueckner
10.0
/10
Reviewed 588 week(s) ago

Hotels.com verified review

My suite was very nice, roomy, and clean. Looking at this hotel from the outside, you would never know.
Night after the ferry trip
8.0
/10
Reviewed 604 week(s) ago

Hotels.com verified review

Hotel was simple enough to find after a delayed overnight crossing. Staff really helpful and allowed us to squeeze 3 motorbikes into one parking space. Breakfast was everything we needed and the scrambled eggs renewed as soon as we asked. Room was really spacious and perfect for us. Overall great value.
Verified traveler
8.0
/10
Reviewed 608 week(s) ago

Hotels.com verified review

The hotel is in a fairly nice location, as it is only a few minutes away from the beach. It is also about a 20 minute walk away from the center. The hotel staff was friendly and helpful. The room was nice and spacious (separate living room area with couch, table and tv). There is also another tv in the bedroom. There is a wonderful gym located nearby. As a guest of the hotel, you can go to the gym for free. The only negative about this hotel is that the buffet breakfast was extremely overpriced and did not offer many food options.
Read More
Number of reviews per page
20
40