Hotel Riu Palace Tenerife

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9.2
/10
Exceptional
159 reviews

What Guests Say About Their Stay

Roy

10.0
/ 10
We had a sea view room.The cleaning staff were excellent,as were the whole of the staff.The pools wer e similarly excellent and very well kept ,clean and tidy.Our room was of a very good size,particularly if you compare it to other hotels

Elizaveta

10.0
/ 10
This hotel (unlike many other hotels is this area) is located right next to the beach. But what is really unique is that this beach is very well protected from the waves which are quite strong sometimes. While many other neighbour beaches were closed ours was open. So in addition to the swimming pools in the hotel we were able to swim every day in the ocean. We also liked that hotel that hotel is located in a quiet, not crowded, corner of Costa Adeje but one can find restaurants and shops in 10-15 min walk along the beach.

Brian

10.0
/ 10
The dinner menu was excellent with great alternatives, as was with the breakfast menu. Only problem is a general one of hotels in Spain of them not knowing how to cook bacon.
In the Area
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Urbanizacion La Herradura, Adeje, Santa Cruz de Tenerife, Canary Islands, Spain, 38670

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Riu Palace Tenerife is located in area / city Adeje. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Riu Palace Tenerife

Urbanizacion La Herradura, Adeje, Santa Cruz de Tenerife, Canary Islands, Spain, 38670
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Lobby Hotel Riu Palace Tenerife
Exterior 2 Hotel Riu Palace Tenerife

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Location


Hotel Riu Palace Tenerife is located in area / city Adeje.

About Hotel Riu Palace Tenerife

Hotel Riu Palace Tenerife is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Hotel Riu Palace Tenerife, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Riu Palace Tenerife is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Riu Palace Tenerife.

All facilities in Hotel Riu Palace Tenerife

Bar, Cafe and Lounge Hotel Riu Palace Tenerife
Bar, Cafe and Lounge
Swimming Pool Hotel Riu Palace Tenerife
Swimming Pool
Entertainment Facility Hotel Riu Palace Tenerife
Entertainment Facility
Fitness Center Hotel Riu Palace Tenerife
Fitness Center
Common Space Hotel Riu Palace Tenerife
Common Space

Things to Do

  • Outdoor pool
  • Entertainment for adults
  • Outdoor facilities
  • Beach umbrella
  • Garden
  • Spa
  • Beach sun loungers
  • Pool sun loungers

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area

Hotel Services

  • Laundry service
  • Multilingual staff
  • 24-hour Receptionist

Transportation

  • Bicycle storage
  • Bicycle rental

General

  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible path of travel

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Riu Palace Tenerife

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses some solar energy
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Riu Palace Tenerife
334
Number of floors in Hotel Riu Palace Tenerife
9
Another facilities in Hotel Riu Palace Tenerife
Outdoor pool, Entertainment for adults, Outdoor facilities, Beach umbrella, Garden

Frequently asked question in Hotel Riu Palace Tenerife

What are available facilities at Hotel Riu Palace Tenerife?
There are top facilites at Hotel Riu Palace Tenerife such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Riu Palace Tenerife?
The standard check-in time at Hotel Riu Palace Tenerife is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Riu Palace Tenerife provide breakfast?
Yes, Hotel Riu Palace Tenerife provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Riu Palace Tenerife?
Hotel Riu Palace Tenerife is a 5.0-star hotel.
How many floors does Hotel Riu Palace Tenerife have?
Hotel Riu Palace Tenerife has 9 floors.
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More Reviews from Other Guests in Hotel Riu Palace Tenerife

9.2
Exceptional
From 159 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.4

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Hotel Riu Palace Tenerife

Number of reviews per page
20
40
Top reviews
Roy
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We had a sea view room.The cleaning staff were excellent,as were the whole of the staff.The pools wer e similarly excellent and very well kept ,clean and tidy.Our room was of a very good size,particularly if you compare it to other hotels
John
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This is a large hotel with a lot of guests. Mostly this is managed very well, but does cause a feeling sometimes of being in a holiday camp. Mealtimes particularly. The staff are good and service they offer is courteous and prompt. The Wi-Fi, especially outdoors is good connection, but a bit slow. The a/c in our room was quite noisy. Fortunately we were able to turn it off when sleeping as it is February.
Read More
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excellent staff. Very good position in Costa Adeje. Good food. Pool area very well maintained and communal areas generally excellent. Reasonably priced pool bar for lunch/coffee/ beers. Overall a good hotel and the best we’ve stayed in at Costa Adeje. Minor quibbles: the gym was small and fairly limited equipment, no tennis courts etc which some would expect at a 5 star hotel. The perennial problem of beds being reserved by people in the middle of the night was annoying but difficult for the hotel to address. The towels in the room are thin and not what you’d expect in a 5 star hotel but these are minor points.
Read More
Elizaveta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

This hotel (unlike many other hotels is this area) is located right next to the beach. But what is really unique is that this beach is very well protected from the waves which are quite strong sometimes. While many other neighbour beaches were closed ours was open. So in addition to the swimming pools in the hotel we were able to swim every day in the ocean. We also liked that hotel that hotel is located in a quiet, not crowded, corner of Costa Adeje but one can find restaurants and shops in 10-15 min walk along the beach.
Read More
Marius Calin
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Hotel RIU PALACE . The best Tenerife.
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The dinner menu was excellent with great alternatives, as was with the breakfast menu. Only problem is a general one of hotels in Spain of them not knowing how to cook bacon.
thomas
icon-
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Great location by the sea , fantastic grounds and staff . The room itself was a bit tardy and hadn't been maintained to a standard id expect for this hotel.
David Linden
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Nice hotel and grounds with good access to the boardwalk. We stayed at the RIU Arecas, the hotel immediately behind it. The RIU Palace is a good hotel if you want larger hotel gardens and boardwalk access for the elderly etc. However, if you don’t mind walking down a large flight of steps, the RIU Arecas is the same standard and had better food.
Read More
Edith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Awesome experience. Outstanding customer service. Great location.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

We went in with mild expectations as we have stayed at a Riu before and have an idea on what to expect. Overall, it was fine. Place was clean, staff were excellent - outside of the lady who checked us in and was not overly friendly and enjoyed saying “no” a lot. Cleaning staff and restaurant staff were 10/10. Breakfast was good, something we looked forward too but still could be improved. Buffet dinner was pretty bad. The rate we paid to include half board was absolutely not worth it after trying the buffet dinner. We ended up having dinners outside the resort because it was so bad. Also they charge you for water and pop etc which seems wildly unfair for such a large scale resort. The demographic is mostly 75 plus year olds and being in our 30’s, this was a bit of a shock. Overall, that was fine as they were very quiet! Next time we will stay elsewhere and look forward to eating more food off the resort. Not worth the money.
Read More
Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

It’s probably been the best resort we’ve stayed. To resume everything in one word, we’d say IMPECABLE. Everything was just perfect, from the moment we entered the hotel lobby, to the rooms and all areas. Staff is simply incredibly friendly and helpful. The restaurants were just amazing, and the food just delicious. We over indulged every day! The night shows were fantastic. The hotel location couldn’t be better, with the beach just literally 1 minute walk. Quite beach with a life saver post, black sand with pristine waters. We just want to specifically mention Monica, Linda and Ana at front desk; they answered every single of our, sometimes annoying, questions in patient and friendly manner. We were very sad when we left but looking forward to a second visit.
Read More
John
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Excellent half board value. Food and staff were excellent.
Delroy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Welcoming and helpful reception and catering staff. Clean and spacious room - lovely shower. Some days room attendant had to be reminded to replace soap and lotion.
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

We stayed in sea view room which had lovely views over gardens across to the sea. Pleasantly surprised at the variety and quality of the food. We were planning on eating out a few times but changed our minds. The speciality restaurants were both good. The quality of the evening entertainment was varied, some better than others. The ambiance in the theatre seating area could be improved with some table lighting. The pool area was great. We loved the adults only pool. Overall we would definately stay here again
Read More
MICHAEL
10.0
/10
Reviewed 182 week(s) ago

Hotels.com verified review

my only comment is -- no external light on the balcony
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

An excellent hotel overall with very little to criticize
John
icon-with Partner
with Partner
10.0
/10
Reviewed 204 week(s) ago

Hotels.com verified review

Excellent hotel. Service very good. Will stay there again.
Tonderai
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Great first trip to Tenerife staying at the Riu Palace Tenerife
VIKTORIYA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

Food service staff
paulo sergio
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

The location was amazing as well the view Lack of entertainment Service to far for 5 star hotel Employee they are like robots no engagement with client Food was amazing Just 3 restaurants No music at the pools Rooms the cleaning was rushing No details on the room Mattress is to hard Over all was nice
Number of reviews per page
20
40

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Exterior 4 Hotel Riu Palace Tenerife

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 159 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Riu Palace Tenerife

Number of reviews per page
20
40
Top reviews
Roy
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We had a sea view room.The cleaning staff were excellent,as were the whole of the staff.The pools wer e similarly excellent and very well kept ,clean and tidy.Our room was of a very good size,particularly if you compare it to other hotels
John
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This is a large hotel with a lot of guests. Mostly this is managed very well, but does cause a feeling sometimes of being in a holiday camp. Mealtimes particularly. The staff are good and service they offer is courteous and prompt. The Wi-Fi, especially outdoors is good connection, but a bit slow. The a/c in our room was quite noisy. Fortunately we were able to turn it off when sleeping as it is February.
Read More
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excellent staff. Very good position in Costa Adeje. Good food. Pool area very well maintained and communal areas generally excellent. Reasonably priced pool bar for lunch/coffee/ beers. Overall a good hotel and the best we’ve stayed in at Costa Adeje. Minor quibbles: the gym was small and fairly limited equipment, no tennis courts etc which some would expect at a 5 star hotel. The perennial problem of beds being reserved by people in the middle of the night was annoying but difficult for the hotel to address. The towels in the room are thin and not what you’d expect in a 5 star hotel but these are minor points.
Read More
Elizaveta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

This hotel (unlike many other hotels is this area) is located right next to the beach. But what is really unique is that this beach is very well protected from the waves which are quite strong sometimes. While many other neighbour beaches were closed ours was open. So in addition to the swimming pools in the hotel we were able to swim every day in the ocean. We also liked that hotel that hotel is located in a quiet, not crowded, corner of Costa Adeje but one can find restaurants and shops in 10-15 min walk along the beach.
Read More
Marius Calin
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Hotel RIU PALACE . The best Tenerife.
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The dinner menu was excellent with great alternatives, as was with the breakfast menu. Only problem is a general one of hotels in Spain of them not knowing how to cook bacon.
thomas
icon-
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Great location by the sea , fantastic grounds and staff . The room itself was a bit tardy and hadn't been maintained to a standard id expect for this hotel.
David Linden
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Nice hotel and grounds with good access to the boardwalk. We stayed at the RIU Arecas, the hotel immediately behind it. The RIU Palace is a good hotel if you want larger hotel gardens and boardwalk access for the elderly etc. However, if you don’t mind walking down a large flight of steps, the RIU Arecas is the same standard and had better food.
Read More
Edith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Awesome experience. Outstanding customer service. Great location.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

We went in with mild expectations as we have stayed at a Riu before and have an idea on what to expect. Overall, it was fine. Place was clean, staff were excellent - outside of the lady who checked us in and was not overly friendly and enjoyed saying “no” a lot. Cleaning staff and restaurant staff were 10/10. Breakfast was good, something we looked forward too but still could be improved. Buffet dinner was pretty bad. The rate we paid to include half board was absolutely not worth it after trying the buffet dinner. We ended up having dinners outside the resort because it was so bad. Also they charge you for water and pop etc which seems wildly unfair for such a large scale resort. The demographic is mostly 75 plus year olds and being in our 30’s, this was a bit of a shock. Overall, that was fine as they were very quiet! Next time we will stay elsewhere and look forward to eating more food off the resort. Not worth the money.
Read More
Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

It’s probably been the best resort we’ve stayed. To resume everything in one word, we’d say IMPECABLE. Everything was just perfect, from the moment we entered the hotel lobby, to the rooms and all areas. Staff is simply incredibly friendly and helpful. The restaurants were just amazing, and the food just delicious. We over indulged every day! The night shows were fantastic. The hotel location couldn’t be better, with the beach just literally 1 minute walk. Quite beach with a life saver post, black sand with pristine waters. We just want to specifically mention Monica, Linda and Ana at front desk; they answered every single of our, sometimes annoying, questions in patient and friendly manner. We were very sad when we left but looking forward to a second visit.
Read More
John
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Excellent half board value. Food and staff were excellent.
Delroy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Welcoming and helpful reception and catering staff. Clean and spacious room - lovely shower. Some days room attendant had to be reminded to replace soap and lotion.
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

We stayed in sea view room which had lovely views over gardens across to the sea. Pleasantly surprised at the variety and quality of the food. We were planning on eating out a few times but changed our minds. The speciality restaurants were both good. The quality of the evening entertainment was varied, some better than others. The ambiance in the theatre seating area could be improved with some table lighting. The pool area was great. We loved the adults only pool. Overall we would definately stay here again
Read More
MICHAEL
10.0
/10
Reviewed 182 week(s) ago

Hotels.com verified review

my only comment is -- no external light on the balcony
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

An excellent hotel overall with very little to criticize
John
icon-with Partner
with Partner
10.0
/10
Reviewed 204 week(s) ago

Hotels.com verified review

Excellent hotel. Service very good. Will stay there again.
Tonderai
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Great first trip to Tenerife staying at the Riu Palace Tenerife
VIKTORIYA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

Food service staff
paulo sergio
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

The location was amazing as well the view Lack of entertainment Service to far for 5 star hotel Employee they are like robots no engagement with client Food was amazing Just 3 restaurants No music at the pools Rooms the cleaning was rushing No details on the room Mattress is to hard Over all was nice
Number of reviews per page
20
40