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Hotel Tejuma
Hotels
7.4
/10
Pleasant
103 reviews
What Guests Say About Their Stay
Mateusz
10.0
/ 10
We loved the place! Friendly staff, great location, very clean, spacious rooms, quiet, lovely roof terrace, super fast broadband. Everything as it should be. Next time we are in Puerto de la Cruz we will stay at this hotel that’s for sure!
Martin
10.0
/ 10
Very kind reception people, clean room, quite hotel, authentic local atmosphere. Good old style aside "tourist factories". Very good price for single private room compatible with a bed price at a hostel. If ever Tenerife again, Hotel Tejuma will be my hub for travels.
Verified traveler
10.0
/ 10
I have to say this is very good hotel. The equipment was old, but the hotel is clean and I felt really good there! Good price, good location
In the Area
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C/ Perez Zamora, 49, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400
Main Facilities
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Parking
Elevator
WiFi
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Available Room Types in Hotel Tejuma
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What's around Hotel Tejuma
C/ Perez Zamora, 49, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400
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Location
Hotel Tejuma is located in area / city Puerto de la Cruz.
About Hotel Tejuma
Hotel Tejuma is the smartest choice for you who are looking for affordable accommodation with outstanding service.
Hotel Tejuma is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Hotel Tejuma
Others
Public Facilities
- Smoke-free area
- Safety deposit box
- Others
- Elevator
General
- Terrace
- Rooftop terrace
Hotel Services
- Luggage storage
- Tours
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Accommodation Policy & General Information in Hotel Tejuma
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
- Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in.
Check-in/Check-out Time
Check-in:
14:00 - 22:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - 22:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Tejuma | 20 |
Number of floors in Hotel Tejuma | 3 |
Another facilities in Hotel Tejuma | Smoke-free area, Safety deposit box, Others, Terrace, Rooftop terrace |
Frequently asked question in Hotel Tejuma
What are available facilities at Hotel Tejuma?
There are top facilites at Hotel Tejuma such as Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Tejuma?
The standard check-in time at Hotel Tejuma is starting from 14:00 - 22:00 while the latest check-out time is at Before 12:00
Does Hotel Tejuma provide breakfast?
Yes, Hotel Tejuma provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Tejuma?
Hotel Tejuma is a 2.0-star hotel.
How many floors does Hotel Tejuma have?
Hotel Tejuma has 3 floors.
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More Reviews from Other Guests in Hotel Tejuma
Overall Ratings & Reviews Hotel Tejuma
Other sources (103)
7.4
Pleasant
From 103 reviews
Cleanliness
8.0
Room Comfort
7.2
Location
6.2
Service and Facilites
7.4
Sort by
Most Relevant
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Traveler Reviews Hotel Tejuma
Number of reviews per page
20
40
Top reviews
Maria
Leisure Family
2.0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
Overall terrible experience. The bed for uncomfortable the room was hot and outdated and the towels were like cardboard. We asked to be reimbursed for the night we weren’t going to use because it was that bad and we found another hotel. Of course, they said that they cannot refund us the money, but they were quick to charge us the entire day upon check-in. Stay away from this place.
Read More
Marian
Friends and Family
6.0
/10
Reviewed 192 week(s) ago
Hotels.com verified review
A budget hotel
Mateusz
10.0
/10
Reviewed 194 week(s) ago
Hotels.com verified review
We loved the place! Friendly staff, great location, very clean, spacious rooms, quiet, lovely roof terrace, super fast broadband. Everything as it should be. Next time we are in Puerto de la Cruz we will stay at this hotel that’s for sure!
Verified traveler
Leisure Family
2.0
/10
Reviewed 319 week(s) ago
Expedia Group verified review
I have never seen a drainage pipe on the outside of the hotel.the smell of urine when u open the window .is unbelievable .
MS
Leisure with Partner
4.0
/10
Reviewed 321 week(s) ago
Expedia Group verified review
Nothing like the pictures on your website. VERY outdated. No safe, no balcony. Towels were so thin they were unusable. Julio on reception was very friendly and helpful. Roof terrace is excellent. No parking whatsoever and 87 steps or very steep hill to get to it. Meals are taken in nearby hotel and were excellent.
sylvia
Leisure with Partner
10.0
/10
Reviewed 349 week(s) ago
Expedia Group verified review
a lovely old spanish hotel - perfect for all amenities
Verified traveler
8.0
/10
Reviewed 368 week(s) ago
Expedia Group verified review
OK little nice hotel, clean, simple, quiet.
NO no parking
Montse
8.0
/10
Reviewed 371 week(s) ago
Hotels.com verified review
Amazing location for the price, basic accommodation, friendly staff.
Christine
4.0
/10
Reviewed 440 week(s) ago
Hotels.com verified review
Don't be taken in with the photos, they show lovely balconies but I didn't get this. I was firstly put in a room which was dark and just a window. I went down and said I was entitled to a balcony and after a few phone calls and being asked for another 26 euros was given a room with the tiniest balcony only enough room for a chair. I had no water at all on the first day, after which there was no hot water in the bathroom sink and a dribble of a hand held shower in a bath that had no plug. The bed was all springs and sunk in the middle. Very dated. Only an old man on reception on the odd occasion who never smiled or acknowledged you. It did not feel like a holiday at all. I have stayed in nicer hostels at half the price.
Read More
Radek
10.0
/10
Reviewed 458 week(s) ago
Hotels.com verified review
Good location, large room
Martin
10.0
/10
Reviewed 467 week(s) ago
Expedia Group verified review
Very kind reception people, clean room, quite hotel, authentic local atmosphere. Good old style aside "tourist factories". Very good price for single private room compatible with a bed price at a hostel. If ever Tenerife again, Hotel Tejuma will be my hub for travels.
Verified traveler
4.0
/10
Reviewed 478 week(s) ago
Expedia Group verified review
The hotel is well located close to the city centre. The equipment of the room is ok but we had a problem with a cockroach, that we found in the morning next to our bed. We explained this situation to the staff and they even did not appologize. They just said it is normal during the warm weather. It was not a nice experience.
Matthew
8.0
/10
Reviewed 516 week(s) ago
Hotels.com verified review
The room was clean. Excellent value for money. The owner was friendly and helpful. The hotel is located just a few minutes walk from the centre, via the steps or ramp just down the street from the hotel.
Verified traveler
10.0
/10
Reviewed 531 week(s) ago
Expedia Group verified review
I have to say this is very good hotel. The equipment was old, but the hotel is clean and I felt really good there! Good price, good location
Peter
6.0
/10
Reviewed 565 week(s) ago
Hotels.com verified review
For the price and location this is a good value option.
Peter
4.0
/10
Reviewed 577 week(s) ago
Hotels.com verified review
Listen this is not 4* or 3* however for an overnight excellent value , I wouldn't want to spend anymore than a day.
Great value for money, friendlier than Fawlty Towers but no rooms with views. Oh could do with a bit more lighting in the hallways.
Verified traveler
8.0
/10
Reviewed 607 week(s) ago
Expedia Group verified review
I stayed in this hotel for two nights in March 2014. The hotel is a bit old fashioned, but it delivered on the three most important things I expect from a hotel - a clean room, a comfortable bed, and a hot shower (which all lacked in a 3* modern hotel I also stayed in while in Puerto de la Cruz)! Complimentary toiletries were provided, inc a toothbrush & toothpaste. The breakfast is provided in a nearby 4* hotel. The owner doesn't speak much English, but is very friendly. The hotel is very close to the main bus station, as well as everywhere else in town. Great value for money!
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Traveller
8.0
/10
Reviewed 672 week(s) ago
Expedia Group verified review
A nice hotel in a good location only 5mins from the bus station and 10 from the main square. The hotel doesn't provide breakfast but arranges for you to eat in a 4* hotel 5mins away where a good buffet breakfast is available. As a 2* hotel it is short on facilities and the balconies are small although I had a great view of El Teide from mine. However the owner is friendly and all in all it is a good value hotel for the price. You might need to request an extra blanket in the winter as it can get cool at night.
The hotel is especially suitable for people who will get out and about and explore Tenerife due to the good public transport network linking Puerto de la Cruz with the rest of Northern Tenerife.
Read More
Mette
8.0
/10
Reviewed 768 week(s) ago
Hotels.com verified review
I will recommend this hotel to others. BUT you must bring with you cachmoney, to pay at arriwel.
And you have to be fitt and not handicapped or to old. A lot of stairs from sentrum Puerto del a Cruz to the Tejuma hotel. Very sentral hotel, and it is a lot of stairs everywhere in Puerto del a Cruz. Very little sun, and I will go there again if I get the same love price for one night.
Read More
Tommi
Leisure with Partner
4.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
First they ruined hole experience by lying about pay by credit card. They want to pay by cash because pay by credit card would need bank name, account number, bank address etc. By the spanish law, but when I did ask about that from other hotels that was lie. They clearly wanted money off the book. Toilet ceanliness is poor and all the way hotel is far far away from its best moments.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hotel Tejuma
Other sources (103)
7.4
Pleasant
From 103 reviews
Cleanliness
8.0
Room Comfort
7.2
Location
6.2
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Tejuma
Number of reviews per page
20
40
Top reviews
Maria
Leisure Family
2.0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
Overall terrible experience. The bed for uncomfortable the room was hot and outdated and the towels were like cardboard. We asked to be reimbursed for the night we weren’t going to use because it was that bad and we found another hotel. Of course, they said that they cannot refund us the money, but they were quick to charge us the entire day upon check-in. Stay away from this place.
Read More
Marian
Friends and Family
6.0
/10
Reviewed 192 week(s) ago
Hotels.com verified review
A budget hotel
Mateusz
10.0
/10
Reviewed 194 week(s) ago
Hotels.com verified review
We loved the place! Friendly staff, great location, very clean, spacious rooms, quiet, lovely roof terrace, super fast broadband. Everything as it should be. Next time we are in Puerto de la Cruz we will stay at this hotel that’s for sure!
Verified traveler
Leisure Family
2.0
/10
Reviewed 319 week(s) ago
Expedia Group verified review
I have never seen a drainage pipe on the outside of the hotel.the smell of urine when u open the window .is unbelievable .
MS
Leisure with Partner
4.0
/10
Reviewed 321 week(s) ago
Expedia Group verified review
Nothing like the pictures on your website. VERY outdated. No safe, no balcony. Towels were so thin they were unusable. Julio on reception was very friendly and helpful. Roof terrace is excellent. No parking whatsoever and 87 steps or very steep hill to get to it. Meals are taken in nearby hotel and were excellent.
sylvia
Leisure with Partner
10.0
/10
Reviewed 349 week(s) ago
Expedia Group verified review
a lovely old spanish hotel - perfect for all amenities
Verified traveler
8.0
/10
Reviewed 368 week(s) ago
Expedia Group verified review
OK little nice hotel, clean, simple, quiet.
NO no parking
Montse
8.0
/10
Reviewed 371 week(s) ago
Hotels.com verified review
Amazing location for the price, basic accommodation, friendly staff.
Christine
4.0
/10
Reviewed 440 week(s) ago
Hotels.com verified review
Don't be taken in with the photos, they show lovely balconies but I didn't get this. I was firstly put in a room which was dark and just a window. I went down and said I was entitled to a balcony and after a few phone calls and being asked for another 26 euros was given a room with the tiniest balcony only enough room for a chair. I had no water at all on the first day, after which there was no hot water in the bathroom sink and a dribble of a hand held shower in a bath that had no plug. The bed was all springs and sunk in the middle. Very dated. Only an old man on reception on the odd occasion who never smiled or acknowledged you. It did not feel like a holiday at all. I have stayed in nicer hostels at half the price.
Read More
Radek
10.0
/10
Reviewed 458 week(s) ago
Hotels.com verified review
Good location, large room
Martin
10.0
/10
Reviewed 467 week(s) ago
Expedia Group verified review
Very kind reception people, clean room, quite hotel, authentic local atmosphere. Good old style aside "tourist factories". Very good price for single private room compatible with a bed price at a hostel. If ever Tenerife again, Hotel Tejuma will be my hub for travels.
Verified traveler
4.0
/10
Reviewed 478 week(s) ago
Expedia Group verified review
The hotel is well located close to the city centre. The equipment of the room is ok but we had a problem with a cockroach, that we found in the morning next to our bed. We explained this situation to the staff and they even did not appologize. They just said it is normal during the warm weather. It was not a nice experience.
Matthew
8.0
/10
Reviewed 516 week(s) ago
Hotels.com verified review
The room was clean. Excellent value for money. The owner was friendly and helpful. The hotel is located just a few minutes walk from the centre, via the steps or ramp just down the street from the hotel.
Verified traveler
10.0
/10
Reviewed 531 week(s) ago
Expedia Group verified review
I have to say this is very good hotel. The equipment was old, but the hotel is clean and I felt really good there! Good price, good location
Peter
6.0
/10
Reviewed 565 week(s) ago
Hotels.com verified review
For the price and location this is a good value option.
Peter
4.0
/10
Reviewed 577 week(s) ago
Hotels.com verified review
Listen this is not 4* or 3* however for an overnight excellent value , I wouldn't want to spend anymore than a day.
Great value for money, friendlier than Fawlty Towers but no rooms with views. Oh could do with a bit more lighting in the hallways.
Verified traveler
8.0
/10
Reviewed 607 week(s) ago
Expedia Group verified review
I stayed in this hotel for two nights in March 2014. The hotel is a bit old fashioned, but it delivered on the three most important things I expect from a hotel - a clean room, a comfortable bed, and a hot shower (which all lacked in a 3* modern hotel I also stayed in while in Puerto de la Cruz)! Complimentary toiletries were provided, inc a toothbrush & toothpaste. The breakfast is provided in a nearby 4* hotel. The owner doesn't speak much English, but is very friendly. The hotel is very close to the main bus station, as well as everywhere else in town. Great value for money!
Read More
Traveller
8.0
/10
Reviewed 672 week(s) ago
Expedia Group verified review
A nice hotel in a good location only 5mins from the bus station and 10 from the main square. The hotel doesn't provide breakfast but arranges for you to eat in a 4* hotel 5mins away where a good buffet breakfast is available. As a 2* hotel it is short on facilities and the balconies are small although I had a great view of El Teide from mine. However the owner is friendly and all in all it is a good value hotel for the price. You might need to request an extra blanket in the winter as it can get cool at night.
The hotel is especially suitable for people who will get out and about and explore Tenerife due to the good public transport network linking Puerto de la Cruz with the rest of Northern Tenerife.
Read More
Mette
8.0
/10
Reviewed 768 week(s) ago
Hotels.com verified review
I will recommend this hotel to others. BUT you must bring with you cachmoney, to pay at arriwel.
And you have to be fitt and not handicapped or to old. A lot of stairs from sentrum Puerto del a Cruz to the Tejuma hotel. Very sentral hotel, and it is a lot of stairs everywhere in Puerto del a Cruz. Very little sun, and I will go there again if I get the same love price for one night.
Read More
Tommi
Leisure with Partner
4.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
First they ruined hole experience by lying about pay by credit card. They want to pay by cash because pay by credit card would need bank name, account number, bank address etc. By the spanish law, but when I did ask about that from other hotels that was lie. They clearly wanted money off the book. Toilet ceanliness is poor and all the way hotel is far far away from its best moments.
Read More
Number of reviews per page
20
40